Snapshot 19859
Normalized text
Scripts and page chrome removed; this is what change detection compares.
Sub-processors Legal Policies Security Contact Us If you have a concern, complaint or questions about your personal information you can reach out to [email protected]. This address will always go directly to our Data Privacy Officer. For more information, see the When you have concerns section of our privacy statement. ThoughtExchange Sub-processors ThoughtExchange uses sub-processors, such as cloud hosting providers, to provide infrastructure services and to help us provide customer support and other functions like email sending. ThoughtExchange will make updates to the sub-processor list via this website. ThoughtExchange provides notification of updates to this sub-processor list via our product release notes. This Subprocessor list is effective from September 25, 2026. ThoughtExchange performs due diligence on the information security practices and data protection compliance of all third-party sub-processors and requires each to commit to written obligations regarding their security controls and applicable regulations for the protection of personal data, including safeguards to govern international transfers of data. Further details can be found in our ThoughtExchange Data Processing Addendum ThoughtExchange uses the following sub-processors to host Customer Data or provide other infrastructure that helps with the delivery of our Services: Entity Name Subprocessing Activities Location Amazon Web Services Inc. Cloud Service Provider Canada Amazon Web Services Inc. Anthropic/Claude Instant United States Microsoft Azure Cloud Service Provider Canada Microsoft Azure Azure OpenAI/GPT API United States Anthropic Enterprise Claude United States Google Cloud Platform Translation API, Gemini Enterprise United States Okta Auth0 Single Sign On Service United States IBM Natural Language API United States Segment Data Analytics United States DataDog System Monitoring United States SendGrid Email sending United States Sentry Error reporting United States Domo Data Analytics Canada Gainsight Customer Support, Data and Leader Analytics United States ThoughtExchange uses the following Sub-processors to perform other Service functions: Entity Name Subprocessing Activities Location Salesforce Customer CRM Canada Zendesk Customer Support United States Slack Slack United States Anthropic Claude United States