Snapshot 19944
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"incidents": [
{
"created_at": "2026-05-20T08:26:55Z",
"id": "01KS27XDA67X401ZQZYV7KR6EE",
"impact": "none",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-05-20T08:26:55Z",
"display_at": "2016-08-30T13:03:13Z",
"id": "01KS27XDA6EA9T9NMH697KA3T0",
"incident_id": "01KS27XDA67X401ZQZYV7KR6EE",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"body": "We are currently experiencing an elevated number of request timeouts. We are investigating the issue and will update the status as soon as we have more information.",
"created_at": "2026-05-20T08:26:55Z",
"display_at": "2016-08-30T12:17:34Z",
"id": "01KS27XDA6BNEGTEQB34KNDGH1",
"incident_id": "01KS27XDA67X401ZQZYV7KR6EE",
"status": "investigating",
"updated_at": "2026-05-25T07:07:26Z"
}
],
"name": "Elevated Timeouts",
"page_id": "01KS27W6Z2WK6R9PD6M5B1958J",
"resolved_at": "2016-08-30T13:03:13Z",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"created_at": "2026-05-20T08:26:55Z",
"id": "01KS27XDFYRW1WQWCRPJ742GHM",
"impact": "none",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-05-20T08:26:55Z",
"display_at": "2016-08-28T20:34:16Z",
"id": "01KS27XDFYGTX5VXVMHYF0K2DB",
"incident_id": "01KS27XDFYRW1WQWCRPJ742GHM",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"body": "We are currently experiencing an elevated number of request timeouts. We are investigating the issue and will update the status as soon as we have more information.",
"created_at": "2026-05-20T08:26:55Z",
"display_at": "2016-08-28T15:31:14Z",
"id": "01KS27XDFYMKK7D60RR6AB3TND",
"incident_id": "01KS27XDFYRW1WQWCRPJ742GHM",
"status": "investigating",
"updated_at": "2026-05-25T07:07:26Z"
}
],
"name": "Elevated Timeouts",
"page_id": "01KS27W6Z2WK6R9PD6M5B1958J",
"resolved_at": "2016-08-28T20:34:16Z",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"created_at": "2026-05-20T08:26:55Z",
"id": "01KS27XDPEJDAR8NDY4G5AJ7Z7",
"impact": "none",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-05-20T08:26:55Z",
"display_at": "2016-08-27T16:49:51Z",
"id": "01KS27XDPE8J5S308P56WPTS4B",
"incident_id": "01KS27XDPEJDAR8NDY4G5AJ7Z7",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"body": "We are currently experiencing an elevated number of request timeouts. We are investigating the issue and will update the status as soon as we have more information.",
"created_at": "2026-05-20T08:26:55Z",
"display_at": "2016-08-27T16:45:14Z",
"id": "01KS27XDPENNX1K5WFF5SWTXKT",
"incident_id": "01KS27XDPEJDAR8NDY4G5AJ7Z7",
"status": "investigating",
"updated_at": "2026-05-25T07:07:26Z"
}
],
"name": "Elevated Timeouts",
"page_id": "01KS27W6Z2WK6R9PD6M5B1958J",
"resolved_at": "2016-08-27T16:49:51Z",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"created_at": "2026-05-20T08:26:55Z",
"id": "01KS27XDVVMYBYGWJEPM6G43WR",
"impact": "none",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-05-20T08:26:55Z",
"display_at": "2016-08-27T16:49:39Z",
"id": "01KS27XDVVVMKT0B2JF86Z9CFN",
"incident_id": "01KS27XDVVMYBYGWJEPM6G43WR",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"body": "We are currently experiencing an elevated number of request timeouts. We are investigating the issue and will update the status as soon as we have more information.",
"created_at": "2026-05-20T08:26:55Z",
"display_at": "2016-08-27T16:44:17Z",
"id": "01KS27XDVV2A987GRQHTZFRF9S",
"incident_id": "01KS27XDVVMYBYGWJEPM6G43WR",
"status": "investigating",
"updated_at": "2026-05-25T07:07:26Z"
}
],
"name": "Elevated Timeouts",
"page_id": "01KS27W6Z2WK6R9PD6M5B1958J",
"resolved_at": "2016-08-27T16:49:39Z",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"created_at": "2026-05-20T08:26:55Z",
"id": "01KS27XE1YMM8X2FB9WJPAK1PB",
"impact": "none",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-05-20T08:26:56Z",
"display_at": "2016-08-27T07:06:23Z",
"id": "01KS27XE1YJJ85HD0T3ZZ7AMT8",
"incident_id": "01KS27XE1YMM8X2FB9WJPAK1PB",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"body": "We are currently experiencing an elevated number of request timeouts. We are investigating the issue and will update the status as soon as we have more information.",
"created_at": "2026-05-20T08:26:55Z",
"display_at": "2016-08-27T06:54:02Z",
"id": "01KS27XE1Y8TVQ1H03CZMSKVRQ",
"incident_id": "01KS27XE1YMM8X2FB9WJPAK1PB",
"status": "investigating",
"updated_at": "2026-05-25T07:07:26Z"
}
],
"name": "Elevated Timeouts",
"page_id": "01KS27W6Z2WK6R9PD6M5B1958J",
"resolved_at": "2016-08-27T07:06:23Z",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"created_at": "2026-05-20T08:26:56Z",
"id": "01KS27XE7N9T0EXQ5E6QKHHGG7",
"impact": "none",
"incident_updates": [
{
"body": "We have identified some major components that have been contributing to these downtime events, and we're going to be working to get them resolved as soon as we can.\r\n\r\nIn this instance, we had multiple data-intensive things happening simultaneously. As they piled up, they started to get in eachother's way and create a situation where many requests took much longer than normal to complete. In order to combat this, we temporarily pulled back how much background processing was happening—things like broadcast sending speed and sequence delivery were intentionally slowed to a halt to allow the system to recover.\r\n\r\nWe were able to collect a lot of data during this downtime event, and will be using it to further improve performance to prevent these issues from recurring.\r\n\r\nIf you have any questions, please contact [email protected] and we'll be happy to answer them.\r\n\r\nDavid\r\nDirector of Engineering",
"created_at": "2026-05-20T08:26:56Z",
"display_at": "2016-08-26T18:44:04Z",
"id": "01KS27XE7NBW574JTRSPB8PTPD",
"incident_id": "01KS27XE7N9T0EXQ5E6QKHHGG7",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"body": "Application performance is returning to normal. We are looking into the root cause of this issue, and will update with a postmortem once we know more.",
"created_at": "2026-05-20T08:26:56Z",
"display_at": "2016-08-26T18:05:50Z",
"id": "01KS27XE7NCYZJA1KBGB9PNEES",
"incident_id": "01KS27XE7N9T0EXQ5E6QKHHGG7",
"status": "monitoring",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"body": "We are currently experiencing an elevated number of request timeouts. We are investigating the issue and will update the status as soon as we have more information.",
"created_at": "2026-05-20T08:26:56Z",
"display_at": "2016-08-26T17:46:14Z",
"id": "01KS27XE7NRJ04GCGDBNAKQ6Z0",
"incident_id": "01KS27XE7N9T0EXQ5E6QKHHGG7",
"status": "investigating",
"updated_at": "2026-05-25T07:07:26Z"
}
],
"name": "Elevated Timeouts",
"page_id": "01KS27W6Z2WK6R9PD6M5B1958J",
"resolved_at": "2016-08-26T18:44:04Z",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"created_at": "2026-05-20T08:26:56Z",
"id": "01KS27XEF7TQ2930RS2YTDWDSS",
"impact": "none",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-05-20T08:26:56Z",
"display_at": "2016-08-25T13:28:56Z",
"id": "01KS27XEF794J56VRW962CRBB1",
"incident_id": "01KS27XEF7TQ2930RS2YTDWDSS",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"body": "We are currently experiencing an elevated number of request timeouts. We are investigating the issue and will update the status as soon as we have more information.",
"created_at": "2026-05-20T08:26:56Z",
"display_at": "2016-08-25T13:06:22Z",
"id": "01KS27XEF7BV2HVW2WQKQ2YAQ2",
"incident_id": "01KS27XEF7TQ2930RS2YTDWDSS",
"status": "investigating",
"updated_at": "2026-05-25T07:07:26Z"
}
],
"name": "Elevated Timeouts",
"page_id": "01KS27W6Z2WK6R9PD6M5B1958J",
"resolved_at": "2016-08-25T13:28:56Z",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"created_at": "2026-05-20T08:26:56Z",
"id": "01KS27XEM7KR6Z6JA2K2E80193",
"impact": "none",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-05-20T08:26:56Z",
"display_at": "2016-08-25T13:28:45Z",
"id": "01KS27XEM79SB89XEF02TMM325",
"incident_id": "01KS27XEM7KR6Z6JA2K2E80193",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"body": "We are currently experiencing an elevated number of request timeouts. We are investigating the issue and will update the status as soon as we have more information.",
"created_at": "2026-05-20T08:26:56Z",
"display_at": "2016-08-25T11:19:49Z",
"id": "01KS27XEM786SRZRTDQVV0S8GP",
"incident_id": "01KS27XEM7KR6Z6JA2K2E80193",
"status": "investigating",
"updated_at": "2026-05-25T07:07:26Z"
}
],
"name": "Elevated Timeouts",
"page_id": "01KS27W6Z2WK6R9PD6M5B1958J",
"resolved_at": "2016-08-25T13:28:45Z",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"created_at": "2026-05-20T08:26:56Z",
"id": "01KS27XESKE5JYCMQ80GXM3B31",
"impact": "none",
"incident_updates": [
{
"body": "The issue with request timeouts has been resolved. We are continuing to investigate the causes to prevent further incidents of this type.",
"created_at": "2026-05-20T08:26:56Z",
"display_at": "2016-08-24T17:38:51Z",
"id": "01KS27XESKY0R9WMSHDCGTVJRY",
"incident_id": "01KS27XESKE5JYCMQ80GXM3B31",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"body": "We are currently experiencing an elevated number of request timeouts. We are investigating the issue and will update the status as soon as we have more information.",
"created_at": "2026-05-20T08:26:56Z",
"display_at": "2016-08-24T17:19:47Z",
"id": "01KS27XESKJC21329ZCR6MHHJD",
"incident_id": "01KS27XESKE5JYCMQ80GXM3B31",
"status": "investigating",
"updated_at": "2026-05-25T07:07:26Z"
}
],
"name": "Elevated Timeouts",
"page_id": "01KS27W6Z2WK6R9PD6M5B1958J",
"resolved_at": "2016-08-24T17:38:51Z",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"created_at": "2026-05-20T08:26:56Z",
"id": "01KS27XEYWGBBDKQXM8SZ92TD7",
"impact": "none",
"incident_updates": [
{
"body": "We are fine-tuning automatic status updates. This incident can be disregarded.",
"created_at": "2026-05-20T08:26:56Z",
"display_at": "2016-08-23T20:29:08Z",
"id": "01KS27XEYWH7RBEF3KV9DTHQXZ",
"incident_id": "01KS27XEYWGBBDKQXM8SZ92TD7",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"body": "We are currently experiencing an elevated number of request timeouts. We are investigating the issue and will update the status as soon as we have more information.",
"created_at": "2026-05-20T08:26:56Z",
"display_at": "2016-08-23T19:54:22Z",
"id": "01KS27XEYWYCNNVJ5MHE50RQHM",
"incident_id": "01KS27XEYWGBBDKQXM8SZ92TD7",
"status": "investigating",
"updated_at": "2026-05-25T07:07:26Z"
}
],
"name": "Elevated Timeouts",
"page_id": "01KS27W6Z2WK6R9PD6M5B1958J",
"resolved_at": "2016-08-23T20:29:08Z",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"created_at": "2026-05-20T08:26:57Z",
"id": "01KS27XF401KZ8DK0CZAX4CHRV",
"impact": "none",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-05-20T08:26:57Z",
"display_at": "2016-08-23T13:49:56Z",
"id": "01KS27XF40BHC6BBZH5WDKHZD0",
"incident_id": "01KS27XF401KZ8DK0CZAX4CHRV",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"body": "We're experiencing some slowness at the moment, which can lead to some requests failing to load.",
"created_at": "2026-05-20T08:26:57Z",
"display_at": "2016-08-23T13:39:20Z",
"id": "01KS27XF40VYG21MYPQCFYCKS8",
"incident_id": "01KS27XF401KZ8DK0CZAX4CHRV",
"status": "investigating",
"updated_at": "2026-05-25T07:07:26Z"
}
],
"name": "High response times",
"page_id": "01KS27W6Z2WK6R9PD6M5B1958J",
"resolved_at": "2016-08-23T13:49:56Z",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"created_at": "2026-05-20T08:26:57Z",
"id": "01KS27XF973H8FHV7KCNC4FK4T",
"impact": "none",
"incident_updates": [
{
"body": "The load on our servers has decreased. We will continue to monitor and investigate the underlying causes for the downtime.",
"created_at": "2026-05-20T08:26:57Z",
"display_at": "2016-08-14T18:17:07Z",
"id": "01KS27XF97X7TQ3HTRFVK1BWS4",
"incident_id": "01KS27XF973H8FHV7KCNC4FK4T",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"body": "The system's response time is returning to normal. We're still looking into some of the underlying causes.",
"created_at": "2026-05-20T08:26:57Z",
"display_at": "2016-08-14T17:21:03Z",
"id": "01KS27XF97C3DME498S25A5FGQ",
"incident_id": "01KS27XF973H8FHV7KCNC4FK4T",
"status": "monitoring",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"body": "We're currently investigating an issue with intermittent downtime.",
"created_at": "2026-05-20T08:26:57Z",
"display_at": "2016-08-14T16:44:32Z",
"id": "01KS27XF973CSQFQBQZ1Z1W2E6",
"incident_id": "01KS27XF973H8FHV7KCNC4FK4T",
"status": "investigating",
"updated_at": "2026-05-25T07:07:26Z"
}
],
"name": "Intermittent Downtime",
"page_id": "01KS27W6Z2WK6R9PD6M5B1958J",
"resolved_at": "2016-08-14T18:17:07Z",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"created_at": "2026-05-20T08:26:57Z",
"id": "01KS27XFG3PTY2DAV44MP6YPCJ",
"impact": "none",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-05-20T08:26:57Z",
"display_at": "2016-08-08T14:52:56Z",
"id": "01KS27XFG3GHJ1T6J9Z1VXR59X",
"incident_id": "01KS27XFG3PTY2DAV44MP6YPCJ",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"body": "We're experiencing some slowness at the moment, which can lead to some requests failing to load.",
"created_at": "2026-05-20T08:26:57Z",
"display_at": "2016-08-08T11:54:15Z",
"id": "01KS27XFG36QPXF1M9S5AJD1MW",
"incident_id": "01KS27XFG3PTY2DAV44MP6YPCJ",
"status": "investigating",
"updated_at": "2026-05-25T07:07:26Z"
}
],
"name": "High response times",
"page_id": "01KS27W6Z2WK6R9PD6M5B1958J",
"resolved_at": "2016-08-08T14:52:56Z",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"created_at": "2026-05-20T08:26:57Z",
"id": "01KS27XFNQSMAHQMP9J7VFCZFT",
"impact": "none",
"incident_updates": [
{
"body": "Our email sending service is now sending as normal.",
"created_at": "2026-05-20T08:26:57Z",
"display_at": "2016-08-04T22:00:38Z",
"id": "01KS27XFNQQ656HT4TGSFAAW3V",
"incident_id": "01KS27XFNQSMAHQMP9J7VFCZFT",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"body": "Email sending is down while we implement a workaround.",
"created_at": "2026-05-20T08:26:57Z",
"display_at": "2016-08-04T21:44:45Z",
"id": "01KS27XFNQT6B8HQCDHMX4H2Q0",
"incident_id": "01KS27XFNQSMAHQMP9J7VFCZFT",
"status": "identified",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"body": "Our email sending service is experiencing errors, which may cause delays in message delivery.",
"created_at": "2026-05-20T08:26:57Z",
"display_at": "2016-08-04T21:40:39Z",
"id": "01KS27XFNQ1VRSV11QKSFYZ8MC",
"incident_id": "01KS27XFNQSMAHQMP9J7VFCZFT",
"status": "monitoring",
"updated_at": "2026-05-25T07:07:26Z"
}
],
"name": "Email sending service errors",
"page_id": "01KS27W6Z2WK6R9PD6M5B1958J",
"resolved_at": "2016-08-04T22:00:38Z",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"created_at": "2026-05-20T08:26:57Z",
"id": "01KS27XFWD4WWRP5Y84WZ4VMNZ",
"impact": "none",
"incident_updates": [
{
"body": "This is now resolved. There shouldn't be any long term implications from this blacklist now that it is removed and the spammers have been contained.",
"created_at": "2026-05-20T08:26:57Z",
"display_at": "2016-08-04T20:10:45Z",
"id": "01KS27XFWDJ1QHBHENEPS5JFN3",
"incident_id": "01KS27XFWD4WWRP5Y84WZ4VMNZ",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"body": "We've added a couple more IP addresses to our accounts so that messages will continue to get delivered. More updates coming soon.",
"created_at": "2026-05-20T08:26:57Z",
"display_at": "2016-08-04T17:09:19Z",
"id": "01KS27XFWDF5MPT0GBAR96GHR0",
"incident_id": "01KS27XFWD4WWRP5Y84WZ4VMNZ",
"status": "identified",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"body": "Our ConvertKit IP addresses are appearing on spam blacklists. We've contacted the spam blacklist provider and will be off their lists shortly.",
"created_at": "2026-05-20T08:26:57Z",
"display_at": "2016-08-04T16:58:58Z",
"id": "01KS27XFWD29N99Z92C2SN4RRF",
"incident_id": "01KS27XFWD4WWRP5Y84WZ4VMNZ",
"status": "identified",
"updated_at": "2026-05-25T07:07:26Z"
}
],
"name": "Blacklist on email sending",
"page_id": "01KS27W6Z2WK6R9PD6M5B1958J",
"resolved_at": "2016-08-04T20:10:45Z",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"created_at": "2026-05-20T08:26:58Z",
"id": "01KS27XG4MYKTWTK71AH9HMBSR",
"impact": "none",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-05-20T08:26:58Z",
"display_at": "2016-06-22T06:50:00Z",
"id": "01KS27XG4M67GE8QFC05DA804C",
"incident_id": "01KS27XG4MYKTWTK71AH9HMBSR",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"body": "We've finished the infrastructure upgrade and monitoring if it removes the performance degradation.",
"created_at": "2026-05-20T08:26:58Z",
"display_at": "2016-06-22T06:02:52Z",
"id": "01KS27XG4MSZY74SDQ8XWK4NR5",
"incident_id": "01KS27XG4MYKTWTK71AH9HMBSR",
"status": "monitoring",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"body": "We're performing infrastructure upgrades to address the performance issue.",
"created_at": "2026-05-20T08:26:58Z",
"display_at": "2016-06-22T05:48:01Z",
"id": "01KS27XG4MC6BDNHG5X915CP97",
"incident_id": "01KS27XG4MYKTWTK71AH9HMBSR",
"status": "identified",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"body": "Thanks for your patience. We are working on our intermittent speed issues.",
"created_at": "2026-05-20T08:26:58Z",
"display_at": "2016-06-17T13:38:01Z",
"id": "01KS27XG4MW168PYYDKSD16Y8H",
"incident_id": "01KS27XG4MYKTWTK71AH9HMBSR",
"status": "identified",
"updated_at": "2026-05-25T07:07:26Z"
}
],
"name": "Performance issues",
"page_id": "01KS27W6Z2WK6R9PD6M5B1958J",
"resolved_at": "2016-06-22T06:50:00Z",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"created_at": "2026-05-20T08:26:58Z",
"id": "01KS27XGDQEWGH1ER1Y5YN7FNG",
"impact": "none",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-05-20T08:26:58Z",
"display_at": "2016-05-19T15:16:47Z",
"id": "01KS27XGDQ21XKTN3YEMVD8KJR",
"incident_id": "01KS27XGDQEWGH1ER1Y5YN7FNG",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"body": "Some intermittent email sending errors are occurring at this time. We are investigating the root issue and will keep this page updated",
"created_at": "2026-05-20T08:26:58Z",
"display_at": "2016-05-19T13:49:18Z",
"id": "01KS27XGDQHD7MM1AFGF5Z7BNW",
"incident_id": "01KS27XGDQEWGH1ER1Y5YN7FNG",
"status": "investigating",
"updated_at": "2026-05-25T07:07:26Z"
}
],
"name": "Email sending errors",
"page_id": "01KS27W6Z2WK6R9PD6M5B1958J",
"resolved_at": "2016-05-19T15:16:47Z",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"created_at": "2026-05-20T08:26:58Z",
"id": "01KS27XGJQPCJ0JZBBTFPN1BVF",
"impact": "none",
"incident_updates": [
{
"body": "An issue with a recent change caused subscriptions to courses and tags via the API to fail to activate new subscribers. The issue lasted from approximately 5pm Pacific on 2016-04-04 until 11am Pacific on 2016-04-05. We have investigated and resolved the error.",
"created_at": "2026-05-20T08:26:58Z",
"display_at": "2016-04-05T18:00:00Z",
"id": "01KS27XGJQBECBHXGTFM27XCMW",
"incident_id": "01KS27XGJQPCJ0JZBBTFPN1BVF",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
}
],
"name": "Errors subscribing to certain objects via API",
"page_id": "01KS27W6Z2WK6R9PD6M5B1958J",
"resolved_at": "2016-04-05T18:00:00Z",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"created_at": "2026-05-20T08:26:58Z",
"id": "01KS27XGP7YXZAJGF1JMCAMQ6K",
"impact": "none",
"incident_updates": [
{
"body": "We had a configuration error which we've since corrected.",
"created_at": "2026-05-20T08:26:58Z",
"display_at": "2016-02-12T19:13:26Z",
"id": "01KS27XGP7H00WYZ2QHCZQ9A4M",
"incident_id": "01KS27XGP7YXZAJGF1JMCAMQ6K",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
}
],
"name": "Configuration error",
"page_id": "01KS27W6Z2WK6R9PD6M5B1958J",
"resolved_at": "2016-02-12T19:13:26Z",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"created_at": "2026-05-20T08:26:58Z",
"id": "01KS27XGSSPSCWF2KF5RD4S6Q8",
"impact": "none",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-05-20T08:26:58Z",
"display_at": "2016-02-10T23:18:50Z",
"id": "01KS27XGSS0HYCA1JRWJA3W0G8",
"incident_id": "01KS27XGSSPSCWF2KF5RD4S6Q8",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"body": "We are experiencing problems scaling up our email sending servers. Some broadcasts and courses may experience delays. We are monitoring the issue.",
"created_at": "2026-05-20T08:26:58Z",
"display_at": "2016-02-10T23:15:11Z",
"id": "01KS27XGSSSKQZYNXJ00Y12TQ7",
"incident_id": "01KS27XGSSPSCWF2KF5RD4S6Q8",
"status": "monitoring",
"updated_at": "2026-05-25T07:07:26Z"
}
],
"name": "Email Sending Experiencing Lag",
"page_id": "01KS27W6Z2WK6R9PD6M5B1958J",
"resolved_at": "2016-02-10T23:18:50Z",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"created_at": "2026-05-20T08:26:58Z",
"id": "01KS27XGYZVJRPW4BE156N78KG",
"impact": "none",
"incident_updates": [
{
"body": "We've had a period of approximately 5 minutes with intermittent errors caused by a database migration. The issue is now resolved.",
"created_at": "2026-05-20T08:26:58Z",
"display_at": "2016-01-21T11:32:02Z",
"id": "01KS27XGYZ04PMZE8MFFA9CKFS",
"incident_id": "01KS27XGYZVJRPW4BE156N78KG",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
}
],
"name": "Intermittent errors in API",
"page_id": "01KS27W6Z2WK6R9PD6M5B1958J",
"resolved_at": "2016-01-21T11:32:02Z",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"created_at": "2026-05-20T08:26:59Z",
"id": "01KS27XH2G5YGW5EPQWJGYGHRJ",
"impact": "none",
"incident_updates": [
{
"body": "Our SSL certificate on the marketing site is now working properly.",
"created_at": "2026-05-20T08:26:59Z",
"display_at": "2016-01-13T15:09:54Z",
"id": "01KS27XH2GMRYPXC7T08PYBD9M",
"incident_id": "01KS27XH2G5YGW5EPQWJGYGHRJ",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"body": "We are having problems with our SSL cert on our marketing site. We are working with our hosting provider to update it and will post more when the issue is resolved.",
"created_at": "2026-05-20T08:26:59Z",
"display_at": "2016-01-13T01:46:30Z",
"id": "01KS27XH2GHSN1VEB9DB23KHAC",
"incident_id": "01KS27XH2G5YGW5EPQWJGYGHRJ",
"status": "monitoring",
"updated_at": "2026-05-25T07:07:26Z"
}
],
"name": "SSL Certification Problems",
"page_id": "01KS27W6Z2WK6R9PD6M5B1958J",
"resolved_at": "2016-01-13T15:09:54Z",
"status": "resolved",
"updated_at": "2026-05-25T07:07:26Z"
},
{
"created_at": "2026-05-20T08:26:59Z",
"id": "01KS27XH87HQ5BMXMFJ1D3S59R",
"impact": "none",
"incident_updates": [
{
"body": "We updated our systems in order to make the app faster.",
"created_at": "2026-05-20T08:26:59Z",
"display_at": "2016-01-08T06:53:00Z",
"id": "01KS27XH872FXNMA0Z4GER8Z4D",
"incident_id": "01KS27XH87HQ5BMXMFJ1D3S59R",
"status": "resolved",
"updated_at": "2026-05-25T07:07:27Z"
}
],
"name": "Infrastructure upgrade",
"page_id": "01KS27W6Z2WK6R9PD6M5B1958J",
"resolved_at": "2016-01-08T06:53:00Z",
"status": "resolved",
"updated_at": "2026-05-25T07:07:27Z"
},
{
"created_at": "2026-05-20T08:26:59Z",
"id": "01KS27XHBWDQT8BWEZ80AWYT7E",
"impact": "none",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-05-20T08:26:59Z",
"display_at": "2016-01-03T20:23:50Z",
"id": "01KS27XHBWR7Q1VD4KZWKG245H",
"incident_id": "01KS27XHBWDQT8BWEZ80AWYT7E",
"status": "resolved",
"updated_at": "2026-05-25T07:07:27Z"
},
{
"body": "We're currently experiencing a high volume of email sending. We are working to keep the queues pumping out as fast as they can.",
"created_at": "2026-05-20T08:26:59Z",
"display_at": "2016-01-03T19:40:54Z",
"id": "01KS27XHBWCSF1XTJK5NF1SYQ7",
"incident_id": "01KS27XHBWDQT8BWEZ80AWYT7E",
"status": "monitoring",
"updated_at": "2026-05-25T07:07:27Z"
}
],
"name": "Email sending time degraded",
"page_id": "01KS27W6Z2WK6R9PD6M5B1958J",
"resolved_at": "2016-01-03T20:23:50Z",
"status": "resolved",
"updated_at": "2026-05-25T07:07:27Z"
},
{
"created_at": "2026-05-20T08:26:59Z",
"id": "01KS27XHHEQWWDKQ430T98WTXS",
"impact": "none",
"incident_updates": [
{
"body": "We had an unexpected traffic peak in our API server. This temporarily overloaded the CPU. Total downtime was 23 minutes.",
"created_at": "2026-05-20T08:26:59Z",
"display_at": "2015-12-29T20:00:00Z",
"id": "01KS27XHHEE1JZSZ8AR4BCJ0XZ",
"incident_id": "01KS27XHHEQWWDKQ430T98WTXS",
"status": "resolved",
"updated_at": "2026-05-25T07:07:27Z"
}
],
"name": "CPU Overload",
"page_id": "01KS27W6Z2WK6R9PD6M5B1958J",
"resolved_at": "2015-12-29T20:00:00Z",
"status": "resolved",
"updated_at": "2026-05-25T07:07:27Z"
}
],
"page": {
"id": "01KS27W6Z2WK6R9PD6M5B1958J",
"name": "Kit",
"updated_at": "2026-09-22T12:11:26Z",
"url": "https://status.kit.com/"
}
}