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Skip to content Contribute Open with ChatGPT Trust center Privacy and compliance Sub-processors To support the delivery of our services, Kinde may engage and use data processors (“sub-processor“) with possible access to external user personal information that is uploaded, accessed, processed, or transmitted to and from our services. This page provides important information about the identity, role, and location of each sub-processor. If you have signed a Data Processing Agreement (DPA) with Kinde, we will notify you of any changes to sub-processors. If you need a DPA, please reach out to our team at [email protected]. Last update to the sub-processors for the external users is August 11, 2025. Want to see only the sub-processors relevant to your setup? Use our interactive sub-processors tool to filter results based on your specific configuration. Sub-Processors for external users - Authentication Link to this section External users are customers of Kinde’s customers. Kinde will share external user personal information to the following third parties to facilitate authentication and customer support. For public cloud hosting, SMS services, and webhooks, the location is directly aligned only with the customer’s selected Kinde region. Email services: If you are using your own custom SMTP provider to send emails via Kinde, AWS for email services is not a sub-processor. SMS services: If you are using your own custom SMS provider to send SMS via Kinde, AWS for SMS services is not a sub-processor. Customer support: We do not recommend sending external user personal information, such as their email, in our support conversations, however we acknowledge that this may happen. All customer support tools, whether you interact with them or not, and their location of processing are listed. Service provider Entity type Link Location AWS Public cloud hosting https://aws.amazon.com Australia, Canada, Ireland, United Kingdom, United States AWS SMS services https://aws.amazon.com Australia, Canada, Ireland, United Kingdom, United States AWS Email services https://aws.amazon.com Australia Temporal Webhooks https://temporal.io Australia, Canada, Ireland, United Kingdom, United States Cloudflare Customer support https://cloudflare.com/ Australia Discord Customer support https://discord.com/ United States Google Customer support https://workspace.google.com/ United States InKeep Customer support https://inkeep.com/ United States Microsoft Customer support https://www.microsoft.com/ United States Plain Customer support https://www.plain.com/ United Kingdom Slack Customer support https://slack.com/ United States Sub-Processors for external users - Billing Link to this section External users are customers of Kinde’s customers. Kinde will share external user personal information to the following third parties to facilitate billing and customer support. For public cloud hosting, SMS services, and webhooks, the location is directly aligned only with the customer’s selected Kinde region. Email services: If you are using your own custom SMTP provider to send emails via Kinde, AWS for email services is not a sub-processor. SMS services: If you are using your own custom SMS provider to send SMS via Kinde, AWS for SMS services is not a sub-processor. Customer support: We do not recommend sending external user personal information, such as their email, in our support conversations, however we acknowledge that this may happen. All customer support tools, whether you interact with them or not, and their location of processing are listed. Service provider Entity type Link Location AWS Public cloud hosting https://aws.amazon.com Australia, Canada, Ireland, United Kingdom, United States AWS SMS services https://aws.amazon.com Australia, Canada, Ireland, United Kingdom, United States AWS Email services https://aws.amazon.com Australia Stripe Billing and invoicing https://stripe.com United States Temporal Webhooks https://temporal.io Australia, Canada, Ireland, United Kingdom, United States Cloudflare Customer support https://cloudflare.com/ Australia Discord Customer support https://discord.com/ United States Google Customer support https://workspace.google.com/ United States InKeep Customer support https://inkeep.com/ United States Microsoft Customer support https://www.microsoft.com/ United States Plain Customer support https://www.plain.com/ United Kingdom Slack Customer support https://slack.com/ United States Was this page helpful? Related articles General data protection regulation (GDPR) Trust center Sub-processors - Interactive Trust center Useful links Join the community Get support from the Kinde team and expert users in the Kinde community Join via Slack or Discord Contact support Chat to support through the Kinde help widget, or send a question via email Send an email