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Scripts and page chrome removed; this is what change detection compares.
Screendesk Security Security Organization Access Control Change Management Incident Management Monitoring Network and Systems People Security Risk Management Vendor Management Vulnerability Management Subprocessors Data Processed User Access Management Recordings Security Service Level Agreement MNDA Privacy Policy Terms of Service Data Processing Addendum Powered by GitBook For the complete documentation index, see llms.txt. This page is also available as Markdown. Name Google Analytics Description Google Analytics is an analytics platform that more uniquely gives us certain nice-to-have "vanity" analytics and serves as a good place for understanding where on the web our users are coming from. Data Location United States DPA Yes Type of data processed Website usage data User location data (country, city) Device and browser information Anonymized IP addresses User behavior data Data Transfers SOC 2 and SOC 3 certified ISO 27001 certified Encryption in transit and at rest Access controls and authentication mechanisms Regular security audits Data Retention Duration 26 months for user-level and event-level data Name Sentry Description Sentry is used as our error logging platform. When you get an error, we get it too so we can better fix these bugs as soon as possible. Data Location United States DPA Yes Type of data processed Application error logs and stack traces Performance metrics User context data related to errors (e.g., browser type, OS version) Limited user identification data Data Transfers SOC 2 Type II certified GDPR compliant Encryption in transit and at rest Role-based access controls Regular security audits Data Retention Duration 90 days Name Intercom Description Intercom is our customer support ticketing system. It allows us to help track, prioritize, and solve customer support interactions. Data Location United States DPA Yes Type of data processed User profile information (e.g., name, email, company) Conversation history and content User behavior data Custom attributes or tags assigned to users Data Transfers SOC 2 Type II certified GDPR and CCPA compliant Encryption in transit (TLS) and at rest (AES-256) Multi-factor authentication Regular third-party security audits ISO 27001:2013 certified Data Retention Duration 90 days Name Whereby Description Facilitates live video calls for real-time communication Data Location Ireland DPA Yes Type of data processed Video and audio streams during live calls Temporary storage of call recordings User metadata necessary for call functionality (e.g., participant names, call durations) Data Transfers End-to-end encryption for video calls SOC 2 Type II certified GDPR compliant Regular security audits Data Retention Duration Recordings are temporarily stored and then immediately deleted after transfer to your own AWS S3 storage. No long-term data retention on Whereby's systems. Name Render.com Description Render.com is a cloud platform provider that offers hosting and deployment services for web applications, static sites, databases, and background workers. They provide infrastructure and tools to build and run applications and websites. Data Location United States / Germany DPA Yes Type of data processed Application data, user data, logs, and metadata related to hosted services Data Transfers Global infrastructure with servers primarily in the US and EU Security measures: SOC 2 Type II certified, encryption in transit and at rest, regular security audits Data Retention Duration 60 days Name AWS Description Cloud storage (S3), messaging and mobile notifications (SNS), and media transcoding and processing (MediaConvert) Data Location United States / France DPA Yes Type of data processed S3: Files and objects, potentially including user-generated content, backups, and application data SNS: Message payloads, which may include notifications and alerts MediaConvert: Video and audio files for processing and transcoding Data Transfers Global infrastructure with data centers worldwide; customers can choose specific geographic regions for data storage and processing Security measures: Encryption in transit and at rest Access controls and identity management Compliance certifications including SOC 1, 2, and 3, ISO 27001 Network security and protection against DDoS attacks Data Retention Duration S3: Customizable retention policies, data stored until deliberately deleted SNS: Messages typically retained for short periods during delivery MediaConvert: Input and output files retained as specified by the customer PreviousVulnerability Management NextData Processed Last updated 1 year ago