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Trust Centre Start your security review View & download sensitive information Ask for information Overview Trust is fundamental to everything we do. We are committed to protecting customer data through a comprehensive security, privacy, and compliance program designed to safeguard information at every stage of its lifecycle. Our approach combines industry-standard security controls, continuous monitoring, rigorous access management, and secure development practices to help ensure the confidentiality, integrity, and availability of our services. Through transparency, accountability, and ongoing investment in security and privacy, we strive to earn and maintain the trust of our customers, partners, and stakeholders. This Trust Center provides a central location to review our security posture, compliance practices, and the measures we take to protect customer information. Compliance CSA STAR CSA STAR Level 1 CSA STAR Level 2 GDPR ISO/IEC 27001 SoA ISO/IEC 27001:2022 Documents Featured Documents COMPLIANCEISO/IEC 27001:2022 COMPLIANCECSA STAR Level 2 POLICIES AND OTHER DOCUMENTATIONDIATF Certificate POLICIES AND OTHER DOCUMENTATIONICO Registration Certificate POLICIES AND OTHER DOCUMENTATIONInformation Security Policy REPORTSPentest Report POLICIES AND OTHER DOCUMENTATIONClient Security Policy POLICIES AND OTHER DOCUMENTATIONShared Responsibility Policy POLICIES AND OTHER DOCUMENTATIONVulnerability Disclosure Policy Risk Profile Data Access LevelRestricted Impact LevelSevere Recovery Time Objective4 hours View more Product Security Audit Logging Data Security Integrations View more Reports Network Diagram Pentest Report Self-Assessments CAIQ SmartSearch Security Questionnaire (Self-Assessment) Data Security Access Monitoring Certificates of Destruction Data Backups View more App Security Application Penetration Testing Software Development Lifecycle AI AI Governance ESG Anti-Bribery and Corruption Anti-Modern Slavery Code of Conduct View more Legal Subprocessors Cyber Insurance Data Subject Requests View more Data Privacy Cookies SmartSearch Privacy Policy Data Breach Notifications View more Access Control Bring Your Own Device (BYOD) Data Access Internal Single-Sign-On (SSO) View more Infrastructure Anti-DDoS Azure Data Centre Colocations View more Endpoint Security Anti-Malware Disk Encryption Endpoint Detection & Response View more Network Security Data Loss Prevention Firewall Network Penetration Testing View more Policies and Other Documentation Access Control Policy Awareness and Training Policy Bring Your Own Device (BYOD) Policy View more Security Grades SecurityScorecard SmartSearch.com Qualys SSL Labs SmartSearch Application A+ SmartSearch Website A+ Incident Response Security Incident Management Security Incident Response Plan BC/DR Alternate Processing/Storage Site BC & DR Tests Business Continuity Plan (BCP) View more Training Security Awareness Training Phishing Training Change Management Change Advisory Board (CAB) Change Management Program Physical & Environment Access Monitoring Alarms & Surveillance Physical Access Security View more