Snapshot 211831

Document
Subprocessor list
URL
https://trust.omilia.com/subprocessors
Fetched
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200
Content type
text/html
Fetch mode
browser
Size
75909 bytes
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f621507dc69ae8eabe293ec966c4b53088e50406fcf023951eb4e9186e50e14a
SHA-256 (normalized text)
f07aab86f67c40c4a69f85c00705a7d6e633d0c10ed6dcdcba668997de3535cb

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Scripts and page chrome removed; this is what change detection compares.

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Omilia
Omilia is an enterprise Agentic CX company, built on over two decades of conversational AI innovation, powering 1 billion+ conversations in 30 languages around the globe. Responsibility, governance, compliance, and security are embedded in how we build, operate, and grow.
corporate-grc@omilia.com
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Subprocessors
AWS • Cloud provider
EU, USA, Canada
Cloud Service Provider - IaaS
Snowflake • Data storage and processing
EU, USA, Canada
Analytical Data Warehouse
Microsoft Azure • Cloud Service provider - PaaS
EU
Cloud Service provider - PaaS
Observe • Cloud monitoring
EU, USA, Canada
Observability platform (log ingest, alerting, monitoring) for OCP telemetry.
Datadog • System logs processing
EU, USA, Canada
System logs processing
Atlassian • Document and internal work management
EU, UK, Switzerland
Confluence, Jira and Jira Service Management for internal and client communication
Slack • Customer support communication
USA
Google Workspace • Identity provider
EU
Email service provider, workspace
Check Point • Endpoint Detection and Response (EDR)
EU
Endpoint Detection and Response (EDR) and general endpoint security services, like Check Point Harmony.
TransUnion • Caller identity verification and ANI (Automatic Number Identification) validation services
USA
Caller identity verification and ANI (Automatic Number Identification) validation services used to detect and mitigate telephone number spoofing in contact center environments.
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All subprocessors
AWS
Cloud Service Provider - IaaS
Cloud provider
EU, USA, Canada
aws.com
Snowflake
Analytical Data Warehouse
Data storage and processing
EU, USA, Canada
snowflake.com
Microsoft Azure
Cloud Service provider - PaaS
Cloud Service provider - PaaS
EU
azure.com
Observe
Observability platform (log ingest, alerting, monitoring) for OCP telemetry.
Cloud monitoring
EU, USA, Canada
https://www.observeinc.com
Datadog
System logs processing
System logs processing
EU, USA, Canada
datadoghq.com
Atlassian
Confluence, Jira and Jira Service Management for internal and client communication
Document and internal work management
EU, UK, Switzerland
atlassian.com
Slack
Customer support communication
USA
slack.com
Google Workspace
Email service provider, workspace
Identity provider
EU
admin.google.com
Check Point
Endpoint Detection and Response (EDR) and general endpoint security services, like Check Point Harmony.
Endpoint Detection and Response (EDR)
EU
checkpoint.com
TransUnion
Caller identity verification and ANI (Automatic Number Identification) validation services used to detect and mitigate telephone number spoofing in contact center environments.
Caller identity verification and ANI (Automatic Number Identification) validation services
USA
transunion.com