Snapshot 21232
Normalized text
Scripts and page chrome removed; this is what change detection compares.
Founded in 2014 About UXCam UXCam is an experience analytics platform that helps product teams understand how users interact with their web and mobile applications. Through visual and behavioral analytics, UXCam enables teams to identify usability issues, understand customer journeys, troubleshoot technical problems, and make informed product decisions. UXCam provides its services through a self-service SaaS platform supported by lightweight SDKs integrated into customers’ web and mobile applications. The platform securely captures and processes customer-configured interaction and technical data and transforms it into visual and actionable product insights. This Trust Center provides customers and partners with information about UXCam’s security, privacy, compliance, data protection, and operational practices, together with relevant assurance documentation. Services Overview UXCam provides experience and product analytics capabilities across web and mobile applications. Depending on the features configured by the customer, the platform may process session and interaction data, application events, device and application metadata, navigation flows, crash information, and pseudonymous user identifiers. Key platform capabilities include: Session Replay & Analysis – Provides visual reconstruction of user journeys to help teams understand user interactions and investigate usability or technical issues. User & Struggle Analysis – Helps identify behavioral signals such as repeated interactions, frustration indicators, and early exits. Heatmaps & Screen Analytics – Provides aggregated visualization of taps, scrolling, and other interaction patterns. Funnel, Retention, Event & Issue Analytics – Helps teams analyze conversion, engagement, retention, workflows, and technical issues. Product Analytics & Reporting – Enables configurable dashboards and reports based on customer-defined events, metrics, and product objectives. AI-Assisted Insights – Optional AI capabilities, including Tara AI, may be made available to customers under applicable contractual and product configurations. AI-Assisted Features Tara AI is an optional, customer-contracted capability within the UXCam platform that provides AI-assisted analysis of session-derived data and allows customers to query behavioral information using natural language. AI inference is performed through secure API integrations with approved third-party large language model providers. Tara AI operates within UXCam’s existing security, privacy, availability, and confidentiality framework, and customer data processed through these integrations is not used to train external models. Founded in 2014 | | | | Overview Compliances Controls Resources Your Data Compliances SOC 2 Compliant Trusted by COSTA COFFEE PROCTER & GAMBLE VIRGIN MOBILE RAPPI Carrefour Servicios Financieros SODEXO Controls Product security Production System User Review Vulnerability Remediation Process Situational Awareness For Incidents Data security Production Databases Access Restriction Encrypting Data At Rest Multi-factor Authentication Network security Limit Network Connections Transmission Confidentiality Centralized Collection of Security Event Logs App security Secure system modification Approval of Changes Bug Bounty Endpoint security Malicious Code Protection (Anti-Malware) Full Device or Container-based Encryption Session Lock Corporate security Code of Business Conduct Roles & Responsibilities Personnel Screening Resources Acceptable Usage Policy Policy Access Control Policy Policy Asset Management Policy Policy Business Continuity & Disaster Recovery Policy Policy Code of Business Conduct Policy Policy Communications & Network Security Policy Policy Your Data Want to access or modify your data? Send a request to request access, updates, migration, or deletion, and we'll get it done for you. Create your own Trust Center | Powered by