Third Party Index

UXCam

uxcam.com

Subprocessors

7 third parties, 2 affiliates. CSV · Atom

NamePurposeLocationListed since
Amazon Web Services Inc. Cloud infrastructure & data hosting services for UXCamUS, EU, & UAE (Customers can choose their preferred data-hosting region to meet regulatory and business requirements.) (Bound under DPA with Standard Contractual Clauses.)
Chargebee Inc. Billing/ Subscription ManagementUS (Bound under DPA with Standard Contractual Clauses)
Google Gemini (Google Cloud) AILLM ProviderGlobal; (Google Cloud processing locations) (Bound under DPA with Standard Contractual Clauses)
HubSpot Inc. CRM/ Marketing/ Customer CommunicationsUS (Bound under DPA with Standard Contractual Clauses)
Intercom Inc. Customer SupportUS (Bound under DPA with Standard Contractual Clauses)
MixPanel Inc. Product Analytics/ Usage TrackingUS (Bound under DPA with Standard Contractual Clauses)
OpenAI AILLM ProviderUS (Bound under DPA with Standard Contractual Clauses)
UXCam affiliates (2)
NamePurposeLocationListed since
UXCam GmbH Customer support servicesUS and EU (Sub-processor under UXCam intracompany DPA)
UXCam Pvt. Ltd. Technical supportUS and Nepal (Sub-processor under UXCam intracompany agreement (DPA and SCC equivalent))

Service status

Jul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reported

90 days agotoday

  • 0 incidents in 90 days
  • 0 major or critical
BeganIncidentImpactLasted
UAE Region Service Disruption (AWS Outage)major10 days
Degradation in Processing Sessionsmajor30 min
Degradation in Processing Sessionsminor2 h 44 min

Incidents per month

0 2 4 Oct 2025: 1 incident (1 minor) · typical time to resolve 2 h 44 min Nov 2025: 1 incident (1 major) · typical time to resolve 30 min Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 0 incidents Mar 2026: 1 incident (1 major) · typical time to resolve 10 days Apr 2026: 0 incidents May 2026: 0 incidents Jun 2026: 0 incidents Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 0 incidents Oct 2025Nov Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep

critical major minor no impact stated

As UXCam's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for UXCam's site

UXCam transparency rating

It updates with the rating.

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