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Start your security review View & download sensitive information Overview At Amdocs We help those who build the future to make it amazing. In an era where new technologies are born every minute, and the demand for meaningful digital experiences has never been so intense, we unlock our customers’ innovative potential empowering them to transform their boldest ideas into reality and make billions of people feel like VIPs. Amdocs provides a suite of enterprise grade SaaS solutions built with security, compliance, and operational excellence at their core. Our trust posture spans multiple products, each engineered to support global scale, reliability, and regulatory readiness. SaaS Trust Center The SaaS Trust Center currently supports B2B customers with the following main products: MarketONE: Our Flagship Digital Commerce Platform MarketONE is our most comprehensive digital commerce solution, supporting subscription monetization, marketplace orchestration, and partner ecosystem enablement. As the central pillar of our SaaS strategy, MarketONE is built on a robust security foundation and governed by the same compliance frameworks applied across our Subscription Lifecycle Management stack. This ensures that every transaction, integration, and data flow operates with enterprise‑grade assurance and regulatory alignment. Vindicia Retain: AI‑Driven Subscription Recovery Vindicia Retain serves as our advanced, ML‑driven subscription recovery engine, helping customers reduce involuntary churn and protect recurring revenue. Retain sits adjacent in the SaaS ecosystem and benefits from the same standards aligned security posture. Its design supports high scale data operations, secured analytics, and compliance ready reporting while maintaining strict separation from sensitive payment instrument data. SLM, PLM, and ULM: Lifecycle Management Solutions Our SLM (Subscription Lifecycle Management), PLM (Product Lifecycle Management), and ULM (User Lifecycle Management) solutions extend secure lifecycle governance across subscription definition, product evolution, and usage processing. These systems share the same foundational security, privacy, and compliance capabilities that underpin MarketONE creating a unified trust framework across the entire subscription lifecycle. Vindicia Retain Also known as: Vindicia Select™ Amdocs MarketONE Amdocs Subscription Marketplace Retain/Select Compliance: PCI-DSS Version 4.01 Level 1 SSAE-18 SOC1 Type 2 & SOC2 Type 2 ISO 27001:2022 ISO 22301 Amdocs Subscription Lifecycle Management (SLM) Also known as: Vindicia Subscribe Vindicia CashBox™ Amdocs MarketONE Amdocs Subscription Marketplace Compliance: PCI-DSS Version 4.01 Level 1 SSAE-18 SOC1 Type 2 & SOC2 Type 2 ISO 27001:2022 ISO 22301 Amdocs User Lifecycle Management (ULM) Also known as: Amdocs MarketONE Amdocs Subscription Marketplace ULM Compliance: SSAE-18 SOC1 Type 2 & SOC2 Type 2 ISO 27001:2022 ISO 22301 Amdocs Product Lifecycle Management (PLM) Also known as: Amdocs MarketONE Amdocs Subscription Marketplace PLM Compliance: SSAE-18 SOC1 Type 2 & SOC2 Type 2 ISO 27001:2022 ISO 22301 SaaS Compliance Framework CSA STAR Level 1 ISO 22301 ISO/IEC 27001:2022 SOC 1 Type 2 SOC 2 Type 2 ISO 14001:2015 PCI DSS v4.0.1 Amdocs SaaS is Audited, Reviewed and Partnered with Deloitte BDO Israel MegaplanIT Amazon Web Services (AWS) Microsoft Azure Qualys SafeBase Horizon3.ai Documents SAAS COMPLIANCE FRAMEWORKSOC 1 Type 2 SAAS COMPLIANCE FRAMEWORKSOC 2 Type 2 SAAS COMPLIANCE FRAMEWORKPCI DSS v4.0.1 DOCUMENTSPenetration Testing Reports 2026 DOCUMENTSPCI Shared Responsibility Matrix SAAS COMPLIANCE FRAMEWORKISO/IEC 27001:2022 DOCUMENTSISO 14001:2015 from SII DOCUMENTSISO 45001:2018 from SII DOCUMENTSISO 14001:2015 from IQNET SAAS COMPLIANCE FRAMEWORKISO 14001:2015 SAAS COMPLIANCE FRAMEWORKISO 22301 Product Security Audit Logging Multi-Factor Authentication Product Architecture View more Other Compliance CCPA & CPRA GDPR VCDPA Data Security Access Monitoring Data Asset Classification Data Backups View more ESG Anti-Bribery and Corruption Anti-Modern Slavery Code of Ethics View more Legal Cyber Insurance Privacy Policy Service-Level Agreement Data Privacy Cookies Data Privacy Officer Employee Privacy Training Access Control Access Log Management Logging User Access Review Infrastructure Anti-DDoS Business Continuity Plan Cloud Service Providers View more Endpoint Security Anti-Malware Endpoint Detection & Response Software Firewall Network Security Bot Detection Data Loss Prevention Distributed Denial of Service Protection (Anti-DDoS) View more Corporate Security Asset Management Practices Employee Training Incident Response Policies Acceptable Use Policy Access Control Policy Asset Management Policy View more Incident Response Designated Response Personnel Security Operations Center (SOC) Risk Management Data Access/Impact Levels Risk Assessments Third-Party Dependence Asset Management Asset Classification Asset Inventories (Hardware/Software) Data Action Mapping BC/DR Business Continuity Management System (BCMS) Business Continuity Plan (BCP) Disaster Recovery Plan (DRP) Training Employee Privacy Training Phishing Training Secure Development Training View more Change Management Change Management Program Separation of Duties System Hardening & Secure Baseline Physical & Environment Access Monitoring Physical Access Security Continuous Monitoring Automated Alert Response Data Loss Prevention System (DLP) Event & Audit Log Management View more Knowledge Base (FAQ) Does Solution function properly behind a stateful firewall? Please provide a copy of your cryptographic key management policies and procedures. Is Solution Multi-Tenant (i.e., rely on a shared instances of application software and supporting infrastructure to serve multiple Customers concurrently)? Please provide list of Solution's certificate requirements along with the purpose for each. Does Supplier restrict access to API keys? View more If you need help using this SaaS Trust Center, please contact us. Contact support