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Trust Center Start your security review View & download sensitive information Overview Welcome to the Megaport Trust Center, where we demonstrate our commitment to security and privacy. Here, you can access all of our security, privacy and compliance documentation, find answers to frequently asked questions, and review our security and privacy practices. For current or prospective customers seeking assurance regarding data security, please note the following: Megaport does not store customer data, besides minimal business to business (B2B) meta data for billing and troubleshooting purposes, in accordance with relevant telecommunications laws. As a Network-as-a-Service (NaaS) company, customers control what data is transmitted across Megaport Services and by what methods (i.e. protocol and encryption), its origins and destinations. Megaport provides the transport mechanism, only reading IP packet headers in instances required to route and forward packets appropriately. Compliance ISO/IEC 27001 ISO/IEC 27001 SoA ISO/IEC 27017:2015 SOC 2 Type 2 GDPR CCPA AWS Qualified Software PDPA PIPEDA Megaport is reviewed and trusted by Adobe Best Buy BHP Blizzard Entertainment FedEx Getty Images MLB Zettagrid NY Public Library Documents REPORTSPenetration Testing COMPLIANCEISO/IEC 27001 COMPLIANCEISO/IEC 27001 SoA COMPLIANCESOC 2 Type 2 SELF-ASSESSMENTSCAIQ LEGALIndustrial Special Risks (ISR, Property) LEGALMarine Transit LEGALModern Slavery Statement LEGALProfessional Indemnity (Civil Liability, IT) LEGALPublic & Products Liability LEGALTravel LEGALWhistleblowing Policy Regulatory, Security & Privacy Overview Megaport Services Megaport’s Services and Regulatory Context Data Processing View more Product Security Customer Security Responsibility Incident Response Integrations View more Reports Penetration Testing Self-Assessments CAIQ Data Security Data Backups Data Erasure Encryption-at-rest View more App Security Software Development Lifecycle Vulnerability & Patch Management Web Application Firewall View more AI AI Security & Privacy Legal Megaport’s Services and Regulatory Context Anti-Corruption and Bribery Policy Company Leadership Information View more Privacy Customer Transmission Data Processing Data Privacy Officer Data Processing Addendum View more Access Control Automated Account Management Logging Password Security Infrastructure AWS & GCP BC/DR Data Center View more Endpoint Security Disk Encryption Endpoint Detection & Response Network Security Firewall Security Information and Event Management Web Application Firewall Corporate and Endpoint Security Asset Management Practices Dedicated Security and Privacy Team Email Protection View more Policies Access Control Policy Clear Desk & Screen Policy Cloud Services Policy View more Security Grades Qualys SSL Labs portal.megaport.com A+ megaport.com A+ UpGuard See description for information about third-party security scanning of Megaport. BC/DR Business Continuity Strategy Disaster Recovery Plan (DRP) Tabletop Exercises