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Scripts and page chrome removed; this is what change detection compares.
We use third party subprocessors, such as cloud computing providers and customer support software, to run Canopy (the service). We establish GDPR-compliant data processing agreements with each subprocessor, extending GDPR safeguards everywhere personal data is processed. The following is a list of personal data subprocessors we use today. To be notified of any future changes, please email us at [email protected] and we’ll add your email to our list. Processor Reason Mission critical? Heroku Hosting & Database provider Yes Cloudflare DNS & Proxy Yes Amazon Hosting Yes Papertrail Log processing Yes Stripe Payment processing Yes Sendgrid Transactional emails Yes Memcachier Cache Yes Redis (previously named “Redis Lab”) Data Storage & Caching Yes Sentry Error tracking Yes Helpscout Customer support Yes Stitch Data (Talend) Data ETL tool Yes Google Apps (Gsuite) Email and documents Yes Bonsai Search engine (ElasticSearch provider) Yes Fathom Analytics Yes Salesforce CRM & support Yes Customer.io Announcements & Email makerting Yes Intercom Customer support No Segment Integration with Email tools, CRM, and Analytics No Smartlook Analytics & Support resolution No Typeform Surveys tools used for Product research No Basecamp Documents & Support No Zapier Support tool No Recurly Subscription & Payment processing (Watercooler only) Yes Digital Ocean Hosting (Watercooler only) Yes OpenAI Canopy AI Assistant, but opt-in Yes Previously, we used the following subprocessors: Until May 02, 2024 changed to add OpenAI for the AI Assistant feature. Until April 15, 2023 changed to add SalesForce, Bonsai, replacing Drip with Customer.io, replacing Google Analytics with usefathom.com. Until June 11, 2021 changed to add Sentry & Cloudflare as a subprocessors and removing Rollbar, Coralogix, and ScoutAPM. New Now on iOS ↓