Snapshot 217365

Document
Subprocessor list
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https://www.kaseya.com/legal/subprocessors/
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text/html; charset=UTF-8
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2e146027b7213972aee0ee745718c1e0235350a8f1442917f7da5dd93b096850
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2af54dc2fde0cc83519c9a637bfce63ca3431728812eb1953a68b3f83f7ca33c

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Sub-processors
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Name
Location(s)
Description of Processing
Categories of Personal Data
Product(s)
AB Software
Location(s)Stockholm, Sweden
Description of ProcessingData Migration
Categories of Personal DataCustomer Personal Data, created by customer and stored in BMS
Product(s)
BMS to Autotask Migrations
Access Alto
Location(s)UK (London), US (New Jersey), IE, DE (Frankfurt)
Description of ProcessingHosting and Colocation services
Categories of Personal DataCustomer Personal Data, created by customer
Product(s)
BMS / VorexPulsewayUnitrendsVSA 10VSA 9
Ada
Location(s)US
Description of ProcessingCustomer Support
Categories of Personal DataCustomer Personal Data, created by customer
Product(s)
Partner Portal
Akamai
Location(s)Worldwide
Description of ProcessingSaaS Services
Categories of Personal DataIP addresses
Product(s)
Autotask / PSA
Aligned Energy
Location(s)US (Utah)
Description of ProcessingHosting, Colocation and SaaS services
Categories of Personal DataCustomer Personal Data, created by customer
Product(s)
Datto BCDRDatto Workplace and Datto File ProtectionSaaS Protection and BackupifyUnitrends
Allbound
Location(s)US
Description of ProcessingSaaS Services
Categories of Personal DataCustomer Personal Data, created by customer
Product(s)
Powered Services
Amaara Network
Location(s)US
Description of ProcessingSaaS Services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)
Datto Workplace and Datto File Protection
Amazon Web Services
Location(s)US (East & West), Ireland, Australia, Canada
Description of ProcessingHosting, Colocation and SaaS services, User Experience and Communication
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products, IP Addresses and Geolocation data
Product(s)
All IT Risk ManagementBMS / VorexBullPhish IDCompliance Manager GRCConnectBoosterCyber HawkDark Web IDDatto RMMEDREndpoint BackupGraphusIT GlueInkyMS Entra BackupNetwork DetectiveNetworking LAN WiFiNetworking PowerNetworking Secure Edge (SASE)Networking SwitchesRocketCyberSaaS Protection and BackupifySpanningmyITprocess
Appcues
Location(s)US
Description of ProcessingSaaS Services
Categories of Personal DataCustomer Personal Data, created by customer
Product(s)
myITprocess
Auth0
Location(s)US, EU, Australia
Description of ProcessingSaaS Services
Categories of Personal DataCustomer Personal Data, created by customer
Product(s)
Networking Secure Edge (SASE)
AWS Bedrock
Location(s)US (East & West), EU (Central and West)
Description of ProcessingAI functionality
Categories of Personal DataEmail data
Product(s)
Inky
BlueSnap
Location(s)US
Description of ProcessingPayment Services
Categories of Personal DataCustomer personal and financial data
Product(s)
KaseyaOne Store
CloudAMQP
Location(s)US, UK, Australia, Canada, Singapore, Germany
Description of ProcessingSaaS Services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)
SaaS Defense
Cloudflare, Inc
Location(s)Worldwide
Description of ProcessingSaaS Services
Categories of Personal DataIP addresses
Product(s)
All IT Risk ManagementBMS / VorexDatto BCDRDatto Workplace and Datto File ProtectionVSA 10
Cologix
Location(s)Montreal, CA
Description of ProcessingHosting and Colocation services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)
Datto BCDRDatto Workplace and Datto File ProtectionSaaS Protection and BackupifyUnitrends
Cyxtera (Digital Realty Trust)
Location(s)Slough UK
Description of ProcessingHosting and Colocation services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)
Autotask / PSADatto BCDRUnitrends
Elastic Cloud
Location(s)US
Description of ProcessingSaaS Services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)
SIEMSaaS Alerts
EPX
Location(s)US
Description of ProcessingPayments Processor
Categories of Personal DataCustomer Personal Data, created by customer
Product(s)
ConnectBooster
Equinix
Location(s)Singapore, South Africa, Sydney, AU
Description of ProcessingHosting and Colocation services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)
Datto BCDRDatto Workplace and Datto File Protection
eStructure
Location(s)Toronto CA
Description of ProcessingHosting and Colocation services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)
Datto BCDRDatto Workplace and Datto File Protection
Genesis Hosting
Location(s)US (Chicago)
Description of ProcessingHosting and Colocation services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)
All IT Risk ManagementCompliance Manager GRCCyber HawkNetwork Detective
GigaNET
Location(s)Chicago, IL
Description of ProcessingHosting and Colocation services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)
Pulseway
GoCardless
Location(s)UK
Description of ProcessingPayment Processing
Categories of Personal DataCustomer personal and financial data
Product(s)
ConnectBooster
Google Analytics
Location(s)US
Description of ProcessingSaaS Services
Categories of Personal DataCustomer Personal Data, created by customer
Product(s)
myITprocess
Google, Inc
Location(s)GCP - US Iowa (us-central1), DE Frankfurt (europe-west3)
Description of ProcessingHosting, Colocation and SaaS services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)
RocketCyberSIEMSaaS AlertsSaaS Protection and BackupifyUnitrends
Kaseya US LLC
Location(s)US
Description of ProcessingSupport and Operations
Categories of Personal DataCustomer Personal Data, created by customer
Product(s)
All IT Risk ManagementAutotask / PSABMS / VorexBMS to Autotask MigrationsBullPhish IDCompliance Manager GRCConnectBoosterCyber HawkDark Web IDDatto BCDRDatto RMMDatto Workplace and Datto File ProtectionEDREndpoint BackupGraphusIT GlueInkyKaseya One (K1)Kaseya Quote ManagerMS Entra BackupNetwork DetectiveNetworking LAN WiFiNetworking PowerNetworking Routers / DNANetworking Secure Edge (SASE)Partner PortalPowered ServicesPulsewayRocketCyberSIEMSaaS AlertsSaaS DefenseSaaS Protection and BackupifySpanningTruPeerUniViewUnitrendsVSA 10VSA 9Vulscan
Kore Wireless
Location(s)US
Description of ProcessingWireless Services
Categories of Personal DataInternet Providor
Product(s)
Networking Routers / DNA
Little Taller
Location(s)US
Description of ProcessingMarketing Services
Categories of Personal DataCustomer Personal Data, created by customer
Product(s)
Powered ServicesTruPeer
Macquarie
Location(s)Sydney, AU
Description of ProcessingHosting and Colocation services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)
Autotask / PSADatto BCDRDatto Workplace and Datto File ProtectionSaaS Protection and BackupifyUnitrendsVSA 10VSA 9
MailChimp
Location(s)US
Description of ProcessingSaaS Services
Categories of Personal DataCustomer Personal Data, created by customer
Product(s)
Networking LAN WiFiNetworking Secure Edge (SASE)
MaxMind
Location(s)US
Description of ProcessingIP Geolocation
Categories of Personal DataIP Addresses and Geolocation data
Product(s)
Networking LAN WiFiNetworking Secure Edge (SASE)
Medallia
Location(s)US
Description of ProcessingSaaS Services
Categories of Personal DataCustomer Personal Data, created by customer
Product(s)
Partner PortalUniView
Microsoft Azure
Location(s)US, US (US West), UK, Australia, Canada, Singapore, Germany
Description of ProcessingHosting, Colocation and SaaS services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)
Autotask / PSAConnectBoosterDark Web IDEndpoint BackupInkyKaseya One (K1)Kaseya Quote ManagerSaaS DefenseSaaS Protection and BackupifymyITprocess
Microsoft Clarity
Location(s)US
Description of ProcessingSaaS Services
Categories of Personal DataCustomer Personal Data, created by customer
Product(s)
SaaS Protection and Backupify
Microsoft Entra
Location(s)US
Description of ProcessingSaaS Services
Categories of Personal DataCustomer Personal Data, created by customer
Product(s)
BMS / Vorex
NextDC
Location(s)Melbourne, AU
Description of ProcessingHosting and Colocation services
Categories of Personal DataCustomer Personal Data, created by customer
Product(s)
Datto BCDRDatto Workplace and Datto File ProtectionSaaS Protection and Backupify
Noris Network, AG
Location(s)Munich, DE
Description of ProcessingHosting and Colocation services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)
Autotask / PSADatto BCDRDatto Workplace and Datto File ProtectionUnitrendsVSA 10VSA 9
Nuevi
Location(s)US
Description of ProcessingPayment Services
Categories of Personal DataCustomer personal and financial data
Product(s)
ConnectBooster
OneSource
Location(s)US
Description of ProcessingSaaS Services
Categories of Personal DataCustomer Personal Data, created by customer
Product(s)
KaseyaOne Store
Oracle, Inc.
Location(s)US, US (NA West)
Description of ProcessingBilling and Financial reporting, Customer Billing
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products, Customer billing data
Product(s)
Kaseya One (K1)Kaseya Quote Manager
Payliance
Location(s)US
Description of ProcessingPayment Services
Categories of Personal DataCustomer personal and financial data
Product(s)
ConnectBooster
Payroc (Formerly BlueSnap)
Location(s)US, Canada, UK, EU
Description of ProcessingPayment Processing
Categories of Personal DataCustomer personal and financial data
Product(s)
ConnectBooster
PDFCrowd
Location(s)US
Description of ProcessingSaaS Services
Categories of Personal DataCustomer Personal Data, created by customer
Product(s)
Kaseya Quote Manager
Postmark
Location(s)US
Description of ProcessingSaaS Services
Categories of Personal DataCustomer Personal Data, created by customer
Product(s)
Kaseya Quote Manager
Proxy Mesh
Location(s)US, EU and Australia
Description of ProcessingSaaS Services
Categories of Personal DataCustomer Personal Data, created by customer
Product(s)
IT Glue
Redpanda
Location(s)US, EU, Australia
Description of ProcessingSaaS Services
Categories of Personal Data
Product(s)
EDR
Salesforce
Location(s)US
Description of ProcessingCustomer Support, Customer Data
Categories of Personal DataCustomer sales and contact data
Product(s)
Kaseya One (K1)Kaseya Quote Manager
Sendgrid
Location(s)UA
Description of ProcessingSaaS Services
Categories of Personal DataNames and email addresses
Product(s)
ConnectBoostervPenTest
Sentry
Location(s)US
Description of ProcessingSaaS Services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)
vPenTest
Shift 4 (Formerly Worldline/Bambora)
Location(s)Canada
Description of ProcessingPayment Processing
Categories of Personal DataCustomer personal and financial data
Product(s)
ConnectBooster
SpyCloud
Location(s)US
Description of ProcessingSaaS Services
Categories of Personal DataEmail addresses, Customer Personal Data, created by customer
Product(s)
Dark Web ID
Starburst
Location(s)US, EU, Australia
Description of ProcessingSaaS Services
Categories of Personal DataCustomer Personal Data, created by customer
Product(s)
EDR
Straddle (Formerly ACHQ)
Location(s)US
Description of ProcessingPayment Processing
Categories of Personal DataCustomer personal and financial data
Product(s)
ConnectBooster
Stripe
Location(s)US
Description of ProcessingPayment Services
Categories of Personal DataCustomer personal and financial data
Product(s)
Kaseya Quote Manager
TaxJar
Location(s)US
Description of ProcessingSaaS Services
Categories of Personal DataCustomer personal and financial data
Product(s)
Kaseya Quote Manager
Tierpoint
Location(s)US (Pennsylvania)
Description of ProcessingHosting and Colocation services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)
Datto Workplace and Datto File ProtectionPartner PortalSaaS Protection and Backupify
Trinity Cyber
Location(s)US
Description of ProcessingSaaS services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)
Inky
Verne Global
Location(s)Reykjavík, IS
Description of ProcessingHosting and Colocation services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)
Datto BCDRSaaS Protection and Backupify
Virus Total
Location(s)US
Description of ProcessingSaaS Services
Categories of Personal DataCustomer Personal Data, created by customer
Product(s)
Graphus
WalkMe
Location(s)US
Description of ProcessingUser Experience and Communication
Categories of Personal DataIP Addresses and Geolocation data
Product(s)
All IT Risk ManagementAutotask / PSABMS / VorexBullPhish IDCompliance Manager GRCConnectBoosterCyber HawkDark Web IDDatto BCDRDatto RMMDatto Workplace and Datto File ProtectionEDREndpoint BackupGraphusIT GlueInkyKaseya One (K1)Kaseya Quote ManagerKaseyaOne StoreNetworking LAN WiFiNetworking PowerNetworking Routers / DNANetworking Secure Edge (SASE)Networking SwitchesPowered ServicesPulsewayRocketCyberSIEMSaaS AlertsSaaS DefenseSaaS Protection and BackupifySpanningTruPeerUnitrendsVSA 10VSA 9VulscanmyITprocessvPenTest
WorldPay for Platforms (formerly Payrix)
Location(s)Australia, New Zealand
Description of ProcessingPayment Processing
Categories of Personal DataCustomer personal and financial data
Product(s)
ConnectBooster
XplorPay
Location(s)US
Description of ProcessingPayment Services
Categories of Personal DataCustomer personal and financial data
Product(s)
ConnectBooster
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