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Skip to content Legal Sub-Processors Last updated: 20 September 2026 Refine engages the following third parties to assist in providing the service. Each is bound by data-protection terms equivalent to the obligations Refine owes its customers. Sub-processor changes are notified to the customer's primary contact at least 30 days before engagement. See the Data Processing Agreement for the full terms. Sub-processor Purpose Region Amazon Web Services (AWS) Hosting, compute, storage, database, analytics Multi-region (primary: ap-south-1) Amazon Cognito User authentication ap-south-1 Amazon SES Transactional + newsletter email (when enabled) ap-south-1 Amazon Bedrock Gen-AI narrative report generation ap-south-1 Notice procedure Refine will provide notice via email to the customer's primary contact at least 30 calendar days before engaging a new sub-processor or expanding the scope of an existing one. Customer may object in writing within that 30-day window and may terminate the underlying agreement if the objection cannot be addressed. Data-protection terms Each sub-processor is engaged under contractual terms that include at minimum: confidentiality obligations, restrictions on processing scope, security requirements equivalent to those Refine owes its customers, breach notification requirements, and return/deletion obligations on termination. Questions Privacy contact: info@habilelabs.io How you hear about a change When this list changes, we update this page and the date above, and give customers the notice the Data Processing Agreement describes. To have another security or compliance reviewer told of the next change by email, write to info@habilelabs.io. Have privacy or compliance questions? Talk to a human. Email privacy teamTalk to Sales Refine is built and supported by HabileLabs, an AWS Advanced Tier Services Partner.