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Skip to main content Reading Time: 2 minutes Subprocessors What is a subprocessor? In order to provide its services, Cloverleaf may engage third parties to carry out data-processing activities that involve access to customer data. These organizations, called “subprocessors,” are identified below with the types of services they provide to Cloverleaf. Note: We strongly support AI transparency and occasionally receive questions from customers about AI model usage, so we publish a complete listing of AI models used with our Stance on AI. Category: Core AWS Processing Activity: Cloud infrastructure for apps and services DataDog Processing Activity: Application logging Google Processing Activity: Looker — Data Transformation and Analytics Workspace — Internal communication Mixpanel Processing Activity: Website analytics, business analytics Omni.io Processing Activity: Business intelligence and analytics provider used for internal reporting and product insights; processes account and usage metadata to help improve our services Sentry.io Processing Activity: Application logging Twillio Processing Activity: Segment- Customer data management to ensure consistent data processing for other sub-processors Sendgrid – email delivery Qlik (fka Talend fka Stitch) Processing Activity: ETL platform Zapier Processing Activity: Workflow automation between tools Category: Core – Support ClientSuccess Processing Activity: Customer support CRM Notion Processing Activity: Capture feedback that customers share Intercom Processing Activity: Customer Engagement & Support Vitally.io Customer success platform used to manage customer engagement, usage insights, and account health data. Category: Core – AI Components Anthropic Processing Activity: generating contextualized and integrated coaching that may include user inputs and/or PII when consent is provided Open AI Processing Activity: generating contextualized and integrated coaching that may include user inputs and/or PII when consent is provided PromptLayer Processing Activity: This is a specialized service we use to monitor and optimize the performance of AI prompts, ensuring faster insights and more reliable results for your integrations. Category: With Optional Features Dovetail Processing Activity: video analysis for opt-in customer interviews This sub-processor is not located in the United States. Location: Australia Insights Discovery Processing Activity: Assessment Data This sub-processor is not located in the United States. Location: Scotland LearnWorlds Processing Activity: eLearning platform MergeAPI Processing Activity: Connects customer HRIS data to Cloverleaf Workday Processing Activity: Bidirectional employee and organization information exchanged to enhance coaching and HR operations WorkOS Processing Activity: Single Sign On integration Typeform Processing Activity: Survey tool for user research (for users who opt in to participate in product research) This sub-processor is not located in the United States. Location: Spain StrengthScope Processing Activity: Assessment Data This sub-processor is not located in the United States. Location: United Kingdom Instinctive Drives Processing Activity: Assessment Data This sub-processor is not located in the United States. Location: Australia Category: Billing Airtable Processing Activity: Stores payment information for certain Partner accounts Anrok Processing Activity: Automated tax calculations and filings Chargebee Processing Activity: Customer Payments Ramp Processing Activity: Stores payment information for certain Partner accounts Quickbooks Processing Activity: Payment Information Category: Sales Clay Processing Activity: Enrichment of existing CRM data Gong Processing Activity: Call recording and analysis LinkedIn Sales Navigator Processing Activity: Sales prospecting on LinkedIn OwnBackup Processing Activity: CRM Data backup Pandadoc Processing Activity: eSigning Platform Salesforce Processing Activity: Sales CRM Category: Marketing Note: all marketing subprocessors sit on the external facing site www.cloverleaf.me and non-paid user pages like trial sign up. These subprocessors do not process in-app user data or paid user data. Facebook Processing Activity: Cross-platform tracking on commercial site cloverleaf.me Google Analytics Processing Activity: Website analytics (used only on commercial site cloverleaf.me and for non-paying user pages such as trial sign-up) G2Crowd Processing Activity: Cross-platform lead behavior on commercial site cloverleaf.me, syncs to G2 company information HubSpot Processing Activity: Product Marketing and Lead Tracking on commercial site cloverleaf.me LinkedIn Processing Activity: Cross-platform tracking and ad performance tracking on commercial site cloverleaf.me ZoomInfo Processing Activity: Cross-platform tracking and user intent behavior on commercial site cloverleaf.me