Snapshot 218453

Document

Registry listing

URL

https://status.retellai.com/index.json

Fetched

2026-11-05 18:27:48 UTC

HTTP status

200

Content type

application/json; charset=utf-8

Fetch mode

api

Size

34634 bytes

SHA-256 (raw)

029692aa9e4fe27e4227a3b1f92cad506002008d7064f1d117e79054a2b47c8f

SHA-256 (normalized text)

e9f65c1ea8121135ef3d028d1e41df2b5c345a01c5155c04e82c3ed37b281f55

Parsed

What we read from this document, as JSON. Each entry names the snapshot it was read from.

{
  "entries": [
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      "kind": "status_incident",
      "evidence_id": 218453,
      "data": {
        "id": "t31pxwhd727k",
        "name": "Speech-to-speech calls failing due to a provider permission issue",
        "impact": "none",
        "status": "resolved",
        "started": "2026-10-25T16:51:19-07:00",
        "resolved": "2026-10-25T16:51:19-07:00",
        "url": "https://stspg.io/zvbgjdc1ytzw",
        "updates": 1
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 218453,
      "data": {
        "id": "0lypqpmy2zjw",
        "name": "Call service disruption",
        "impact": "major",
        "status": "resolved",
        "started": "2026-09-16T18:15:44.034-07:00",
        "resolved": "2026-09-16T18:35:40-07:00",
        "url": "https://stspg.io/khgqtfwb8dth",
        "components": [
          "Web Call",
          "Phone Call"
        ],
        "updates": 2
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 218453,
      "data": {
        "id": "3fvmq7mlt1wq",
        "name": "Web Calls and Phone Calls Disruption",
        "impact": "major",
        "status": "resolved",
        "started": "2026-09-05T16:10:39-07:00",
        "resolved": "2026-09-05T17:19:31.605-07:00",
        "url": "https://stspg.io/xvzvn7qv5hhv",
        "components": [
          "Web Call",
          "Phone Call"
        ],
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      }
    },
    {
      "kind": "status_incident",
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      "data": {
        "id": "d1rdm0kcdmcg",
        "name": "Some inbound calls failing to connect",
        "impact": "minor",
        "status": "resolved",
        "started": "2026-08-07T14:55:52.972-07:00",
        "resolved": "2026-08-07T15:22:13.205-07:00",
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    {
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        "resolved": "2026-07-29T08:42:37.301-07:00",
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    {
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        "name": "Batch calls failing",
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    {
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        "id": "0yvkspq0rb1d",
        "name": "TTS provider 11labs v3 model is down",
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        "resolved": "2026-07-01T15:53:36.731-07:00",
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    {
      "kind": "status_incident",
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        "name": "partial outage affecting incoming and ongoing call connections",
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        "started": "2026-06-24T09:31:50.035-07:00",
        "resolved": "2026-06-24T11:05:47.582-07:00",
        "url": "https://stspg.io/8s9w522ksqf7",
        "components": [
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    },
    {
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      "data": {
        "id": "3szrf44r1kyz",
        "name": "Chats and calls unavailable for GPT-4o and 4o-mini",
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        "started": "2026-06-22T00:00:01-07:00",
        "resolved": "2026-06-22T02:03:49.699-07:00",
        "url": "https://stspg.io/bgf91wl04wn6",
        "components": [
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          "SMS chat",
          "Phone Call",
          "API chat"
        ],
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    },
    {
      "kind": "status_incident",
      "evidence_id": 218453,
      "data": {
        "id": "sp8cz3hf2lnn",
        "name": "Platform voice Grace and Nico not working",
        "impact": "minor",
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        "started": "2026-06-12T00:30:50-07:00",
        "resolved": "2026-06-12T09:44:47.516-07:00",
        "url": "https://stspg.io/qsdqh4dhzcdx",
        "components": [
          "Web Call",
          "Phone Call"
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    }
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}