Snapshot 218456
Raw (normalized text)
Scripts and page chrome removed; this is what change detection compares.
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"body": "The RegistryDNS.co servers continue to be intermittently unavailable, but AT\u0026T's DNS servers seem to be more responsive. We encourage you to update to daily-js 0.91.0 as soon as possible to avoid future issues for your users.",
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"body": "daily-js 0.91.0 is now available on npm and GitHub. If your app uses call object mode, you can update your dependency to that version and redeploy, and this issue should be resolved for you. We're publishing an update to our networking guide soon, but in the meantime, anything that mentions a `.daily.co` hostname in that doc is also available at `.dailywebrtc.com` and `.dailywebrtc.net`.\n\nWe'll have updates for embedded Prebuilt and direct link customers soon. We'll leave this incident open while RegistryDNS.co remains offline.",
"created_at": "2026-06-10T22:07:20.142Z",
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"body": "We expect to have daily-js 0.91.0 available within the next 60 to 90 minutes. The update includes automated failover to `dailywebrtc.com` or `dailywebrtc.net` if `daily.co` is unreachable.\n\nIf you haven't updated daily-js in a while, you can do preliminary testing with 0.90.0 in order to be ready to release an update with 0.91 as soon as it's ready. 0.91 will only contain this feature, as well as a few dependency version updates for security.\n\nIf you have customers with restrictive networks, they may need to add `*.dailywebrtc.com` and `*.dailywebrtc.net` to their firewall/security allowlists. These domains are relatively new, so they may be flagged by Cisco app firewalls and similar security appliances.",
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"body": "We're seeing a recurrence of the problems with RegistryDNS.co and AT\u0026T DNS from Monday. Users trying to join calls from affected regions using ISP DNS may get \"Unable to join call\" errors. We know specifically that AT\u0026T DNS servers 68.94.157.1 and 68.94.156.1 are affected.\n\nWe've been working hard on solving this problem since the incident on Monday. We're releasing daily-js 0.91.0 shortly to address this.",
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"body": "CentralNIC confirmed that there was indeed an issue with the .co nameservers, and they resolved it at approximately 06:30 UTC today. Our monitoring of both their DNS servers and downstream providers confirmed this.\n\nWe're continuing to work urgently on updating our infrastructure to make our services available on alternate hostnames. We'll post updates to our Networking Guide when we do: https://docs.daily.co/guides/privacy-and-security/corporate-firewalls-nats-allowed-ip-list\n\nWe'll also provide a root cause analysis for this incident in the next few days.",
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"body": "We are working on implementing a fallback to a .com domain so that users on ISPs that are not fixing this will not see any issues starting calls.",
"created_at": "2026-06-08T20:12:17.042Z",
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"body": "Users that are using their ISP's DNS service (specifically AT\u0026T users in the southeast US and/or Texas) are experiencing intermittent problems accessing any .co domain, including daily.co. This may result in those users seeing an “Unable to join call” error in the browser when trying to join a call.\n\nThis is being caused by failures from the DNS servers that serve the .co TLD itself. Several third-party DNS providers like Google, Cloudflare, and Quad9 are working around this in order to continue to make .co domains available. To work around this, you can encourage your users to use a third-party DNS provider, like Cloudflare or Quad9.",
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"body": "This incident has been resolved.",
"created_at": "2026-04-20T15:35:50.992Z",
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"body": "Our tests just confirmed that DNS resolution is no longer returning errors for .co domains in our tests. This issue has been resolved!",
"created_at": "2026-04-17T23:04:11.375Z",
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"body": "The rate of bundle download failures has decreased, but it's also tracking our overall usage volume through the day. The number of affected users appears to be very small, but we still have tests that can replicate the failure. Unfortunately this is completely out of our control. If you have users that are continuing to be affected, you can suggest that they use Google's or Quad9's DNS servers at 1.1.1.1 or 9.9.9.9.",
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"body": "Cloudflare has resolved their status incident, but we're unsure if that means the underlying issue is resolved. We're continuing to monitor our own error rates and health checks.",
"created_at": "2026-04-17T20:06:08.347Z",
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"body": "Cloudflare has posted that they've implemented a fix, and they are monitoring the results. We're still not certain that Cloudflare is the actual root cause of 100% of our affected users, but we'll be monitoring error rates.",
"created_at": "2026-04-17T18:26:52.046Z",
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"body": "The .co registry appears to be experiencing issues. Cloudflare's recursive DNS is affected (and they've acknowledged it). Many regional ISPs, such as AT\u0026T in the southeast US, rely on Cloudflare's DNS to power their own DNS.\n\nUnlike Cloudflare, other DNS providers, like Google and Quad9, are serving .co records from stale cache. If they stop doing this, then anyone using those DNS services will start to experience these same failures.\n\nThis won't be fully resolved until the .co registry comes back online. In the meantime, different DNS providers may see problems come and go. All of Daily's services remain online and functional, so if your users can resolve .co hostnames, they can use our services without problems.",
"created_at": "2026-04-17T18:13:46.045Z",
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"body": "Cloudflare has posted an incident concerning intermittent DNS failures for .co domains: https://www.cloudflarestatus.com/incidents/z3b5zxjtp6g1\n\nThis aligns with the troubleshooting we've done so far. Some internet discussions suggest that it can be somewhat ISP-dependent, but this is unconfirmed. If this is indeed related to the .co domain itself, it would mean that it affects participants' ability to join calls, but it could also affect the ability to make API requests to api.daily.co. Updates to follow.",
"created_at": "2026-04-17T15:50:44.119Z",
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"body": "We've confirmed through several different end users that this is a DNS issue. Affected users from multiple regions have been able to join calls by pointing DNS to Google or CloudFlare, using IPs like 1.1.1.1 or 8.8.8.8 for DNS. Obviously, this solution doesn't scale; we're working with AWS to identify the root cause of the DNS resolution issue for c.daily.co.",
"created_at": "2026-04-17T14:56:05.559Z",
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"body": "We're receiving reports of a few other regions experiencing similar connection issues. If you're monitoring client errors and you see messages that start with \"Failed to load call object bundle https://c.daily.co/....\", you're being affected by this. We're working with AWS to get to the bottom of this.",
"created_at": "2026-04-17T14:06:50.064Z",
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