Snapshot 218645
Raw (normalized text)
Scripts and page chrome removed; this is what change detection compares.
{
"incidents": [
{
"created_at": "2026-11-03T05:16:51Z",
"id": "01M6FXDDGQRWHMYYWXY2REQ46X",
"impact": "critical",
"incident_updates": [
{
"body": "As promised, now that the incident is resolved, we’ve published our full post-mortem on the recent security incident.\n\n[**Read the full post-mortem**](https://www.gitbook.com/status/security-incident-2026-11-03)\n\nThe post explains what happened, a full timeline, exactly which customer data was accessible, how we responded to protect our customers, and what we’re doing next.\n\nWe apologize again for the disruption. We hold ourselves to the highest standards, and we know an incident like this affects the trust you place in GitBook. \n\nWe hope the transparency in this post-mortem, our previous communications, and the actions we’ve taken help rebuild it.\n\nIf you have questions, contact your account manager or reply to this email to speak to our support team. For live updates, visit [status.gitbook.com](http://status.gitbook.com).\n\n**Sara Tandowsky, GitBook CEO**\n**Samy Pessé, GitBook Co-founder \u0026 CTO**",
"created_at": "2026-11-04T19:49:11Z",
"display_at": "2026-11-04T19:49:11Z",
"id": "01M6M1QE9Y8ZXSPWTTFEGKJMBP",
"incident_id": "01M6FXDDGQRWHMYYWXY2REQ46X",
"status": "resolved",
"updated_at": "2026-11-04T19:49:11Z"
},
{
"body": "Our team has monitored over night and we can confirm that this is now resolved. We sent communications over email to all customers with details on any actions that are needed. [You can also read more here](https://www.gitbook.com/status/security-incident-2026-11-03).\n\nWe’re committed to being transparent about what happened and how we responded. We’ll share a full postmortem within the next 24 hours, including a timeline and details of the incident, our response, and the steps we’re taking to prevent similar incidents in the future.\n\nWe apologize again for any disruption this incident has caused, and appreciate your patience and understanding.",
"created_at": "2026-11-04T11:24:12Z",
"display_at": "2026-11-04T11:24:12Z",
"id": "01M6K4TS74G65FYBKK4V3300QJ",
"incident_id": "01M6FXDDGQRWHMYYWXY2REQ46X",
"status": "resolved",
"updated_at": "2026-11-04T11:24:12Z"
},
{
"body": "We are aware of some specific issues affecting some customers related to published sites. A few services may still be degraded as we finish restoring everything to full performance. We continue to monitor the situation closely, and will provide updates. ",
"created_at": "2026-11-03T14:58:12Z",
"display_at": "2026-11-03T14:58:12Z",
"id": "01M6GYNXH4Q11AM4JHC2XW2T0Y",
"incident_id": "01M6FXDDGQRWHMYYWXY2REQ46X",
"status": "monitoring",
"updated_at": "2026-11-03T14:58:12Z"
},
{
"body": "Both the GitBook App and public content should be online. We are continuing to monitor the situation. Further updates as they come.",
"created_at": "2026-11-03T12:32:21Z",
"display_at": "2026-11-03T12:32:21Z",
"id": "01M6GPAVCPPG5FFNDCP5ZGTRSR",
"incident_id": "01M6FXDDGQRWHMYYWXY2REQ46X",
"status": "monitoring",
"updated_at": "2026-11-03T12:32:21Z"
},
{
"body": "On November 2 we detected unauthorized access to parts of GitBook’s infrastructure. We contained it quickly and took some services offline as a precaution.\n\nOur team is now working to bring GitBook back online. We’ll post another update here within the next few hours.\n\nOur investigation is still in progress. Once it’s complete, we’ll confirm whether any customer data was affected. You don’t need to do anything right now. If there are steps you need to take after services are restored, we’ll share them with you. We’ll also publish a full post-incident report when the investigation is complete.\n\nWe’re sorry for the disruption, and thank you for your patience. If you have questions, please contact your account manager.",
"created_at": "2026-11-03T12:15:37Z",
"display_at": "2026-11-03T12:15:37Z",
"id": "01M6GNC6RZ5JJHB24G776WFDZ3",
"incident_id": "01M6FXDDGQRWHMYYWXY2REQ46X",
"status": "monitoring",
"updated_at": "2026-11-03T12:15:37Z"
},
{
"body": "We’re currently experiencing downtime affecting published documentation sites and the GitBook editor. Our team is working to restore service, and we’ll share updates here.\n\nSorry for the disruption.",
"created_at": "2026-11-03T05:16:51Z",
"display_at": "2026-11-03T05:16:51Z",
"id": "01M6FXDDGQ59P846APNVQJTFPF",
"incident_id": "01M6FXDDGQRWHMYYWXY2REQ46X",
"status": "investigating",
"updated_at": "2026-11-03T05:16:51Z"
}
],
"name": "Security incident impacting published sites and GitBook app",
"page_id": "01JR7NN9ZBT861HXDGR6REYW1H",
"resolved_at": "2026-11-04T11:24:12Z",
"status": "resolved",
"updated_at": "2026-11-04T19:49:42Z"
},
{
"created_at": "2026-11-04T10:15:32Z",
"id": "01M6K0X2AVBD6WVM0WQ40AP4SG",
"impact": "major",
"incident_updates": [
{
"body": "GitHub has [resolved](https://www.githubstatus.com/incidents/smtdswd1h2w4) the disruption, and Git Sync with GitHub is operating normally again.\n\nIf you’re still experiencing issues, please contact our support team. Thank you for your patience.\n\n",
"created_at": "2026-11-04T12:03:25Z",
"display_at": "2026-11-04T12:03:25Z",
"id": "01M6K72K4Q2M2H7B69VE41AHD1",
"incident_id": "01M6K0X2AVBD6WVM0WQ40AP4SG",
"status": "resolved",
"updated_at": "2026-11-04T12:03:25Z"
},
{
"body": "GitHub has reported a disruption affecting Git operations, Pull Requests and Issues, which may cause Git sync failures or delays for connected GitHub repositories.\n\nYou can follow updates on [GitHub’s status page](https://www.githubstatus.com/incidents/smtdswd1h2w4). We’ll also share updates here.",
"created_at": "2026-11-04T10:15:32Z",
"display_at": "2026-11-04T10:15:32Z",
"id": "01M6K0X2AV93QGKYZ0V7R141GW",
"incident_id": "01M6K0X2AVBD6WVM0WQ40AP4SG",
"status": "identified",
"updated_at": "2026-11-04T11:11:31Z"
}
],
"name": " Git Sync affected by GitHub disruption",
"page_id": "01JR7NN9ZBT861HXDGR6REYW1H",
"resolved_at": "2026-11-04T12:03:25Z",
"status": "resolved",
"updated_at": "2026-11-04T12:03:25Z"
},
{
"created_at": "2026-11-02T20:26:37Z",
"id": "01M6EZ2H5F8RHT8MJ38B9P11TB",
"impact": "critical",
"incident_updates": [
{
"body": "This incident should be fully resolved.",
"created_at": "2026-11-03T12:52:48Z",
"display_at": "2026-11-03T04:52:00Z",
"id": "01M6GQGA4KPQQ0HANW597TY3X2",
"incident_id": "01M6EZ2H5F8RHT8MJ38B9P11TB",
"status": "resolved",
"updated_at": "2026-11-05T14:14:29Z"
},
{
"body": "Both app and public content components are operational.",
"created_at": "2026-11-03T03:40:32Z",
"display_at": "2026-11-03T03:40:32Z",
"id": "01M6FQX2CZC10W4FWVRXAT5SK1",
"incident_id": "01M6EZ2H5F8RHT8MJ38B9P11TB",
"status": "monitoring",
"updated_at": "2026-11-03T03:40:32Z"
},
{
"body": "The incident has now been mitigated and all published content, editing, and Git services are back up. We are continuing to monitor and will post a detailed post-mortem in the next 24 hours.",
"created_at": "2026-11-03T03:37:57Z",
"display_at": "2026-11-03T03:37:57Z",
"id": "01M6FQRAMY3DTJ5TQM2BX3S8E9",
"incident_id": "01M6EZ2H5F8RHT8MJ38B9P11TB",
"status": "monitoring",
"updated_at": "2026-11-03T03:37:57Z"
},
{
"body": "We’re currently investigating an issue affecting logging in to the GitBook app via SSO, as well as published sites that use authenticated access. Users may be unable to sign in, and visitors to authenticated sites may be unable to load content. Public sites are not affected and are loading as normal. Our team is actively working on a fix and we’ll share another update as soon as we have more information.",
"created_at": "2026-11-02T20:26:37Z",
"display_at": "2026-11-02T20:26:37Z",
"id": "01M6EZ2H5F32HPTD2HASSE0M84",
"incident_id": "01M6EZ2H5F8RHT8MJ38B9P11TB",
"status": "identified",
"updated_at": "2026-11-02T21:58:47Z"
}
],
"name": "GitBook services unavailable",
"page_id": "01JR7NN9ZBT861HXDGR6REYW1H",
"resolved_at": "2026-11-03T04:52:00Z",
"status": "resolved",
"updated_at": "2026-11-03T12:52:48Z"
},
{
"created_at": "2026-11-02T13:56:13Z",
"id": "01M6E8QP4XMK53W493RTY17B4Z",
"impact": "major",
"incident_updates": [
{
"body": "This incident has been resolved. The build change that caused the Git Sync issue was rolled back, and Git Sync operations are now working normally. Affected spaces have been restored. If you still see missing or empty content in any space, please contact our support team at [support@gitbook.com](mailto:support@gitbook.com) and we will investigate promptly.",
"created_at": "2026-11-02T19:09:51Z",
"display_at": "2026-11-02T19:09:51Z",
"id": "01M6ETNZK8FA9WFPFM7GFAYN4N",
"incident_id": "01M6E8QP4XMK53W493RTY17B4Z",
"status": "resolved",
"updated_at": "2026-11-02T19:09:51Z"
},
{
"body": "Cause identified as a build tooling change that affected Git Sync. The change has been rolled back, so new Git Sync operations are no longer affected. Recovery of affected spaces started at 15:00 GMT. ",
"created_at": "2026-11-02T15:32:41Z",
"display_at": "2026-11-02T15:32:41Z",
"id": "01M6EE8AK45P70NJG048WNPCPR",
"incident_id": "01M6E8QP4XMK53W493RTY17B4Z",
"status": "monitoring",
"updated_at": "2026-11-02T15:32:41Z"
},
{
"body": "We are investigating an issue where Git Sync operations can cause page content to become empty. Our team is working urgently to resolve this.",
"created_at": "2026-11-02T13:56:13Z",
"display_at": "2026-11-02T13:56:13Z",
"id": "01M6E8QP4XEVP2FWT2NYA64RND",
"incident_id": "01M6E8QP4XMK53W493RTY17B4Z",
"status": "investigating",
"updated_at": "2026-11-02T13:56:13Z"
}
],
"name": "Git Sync causing missing page content",
"page_id": "01JR7NN9ZBT861HXDGR6REYW1H",
"resolved_at": "2026-11-02T19:09:51Z",
"status": "resolved",
"updated_at": "2026-11-02T19:09:51Z"
},
{
"created_at": "2026-10-28T09:15:16Z",
"id": "01M60WNNS4KJKSEYFTR8K7T91X",
"impact": "minor",
"incident_updates": [
{
"body": "The incident on Cloudflare is solved and our monitoring confirms that things are back to normal.",
"created_at": "2026-10-29T08:48:33Z",
"display_at": "2026-10-28T23:48:00Z",
"id": "01M63DHFF3FWYJ7W05HBPG6BTT",
"incident_id": "01M60WNNS4KJKSEYFTR8K7T91X",
"status": "resolved",
"updated_at": "2026-10-29T08:48:46Z"
},
{
"body": "We have routed parts of our API connection to other regions to improve stability while this gets fixed by Cloudflare. We continue to monitor the situation as it progresses.",
"created_at": "2026-10-28T14:28:25Z",
"display_at": "2026-10-28T14:28:25Z",
"id": "01M61EK2M76X0PNER9PEMMDYQ4",
"incident_id": "01M60WNNS4KJKSEYFTR8K7T91X",
"status": "monitoring",
"updated_at": "2026-10-28T14:28:25Z"
},
{
"body": "Our API is responding slower than usual due to a known incident on Cloudflare. Any operations going through the affected region are slower or timing out. We are monitoring the incident closely. \n\nCloudflare incident: \u003chttps://www.cloudflarestatus.com/incidents/snth5ero95rz\u003e",
"created_at": "2026-10-28T09:15:16Z",
"display_at": "2026-10-28T09:15:16Z",
"id": "01M60WNNS4MPDBWRNYF3PEF180",
"incident_id": "01M60WNNS4KJKSEYFTR8K7T91X",
"status": "identified",
"updated_at": "2026-10-28T09:15:16Z"
}
],
"name": "API operations are slower than usual",
"page_id": "01JR7NN9ZBT861HXDGR6REYW1H",
"resolved_at": "2026-10-28T23:48:00Z",
"status": "resolved",
"updated_at": "2026-10-29T08:48:33Z"
},
{
"created_at": "2026-09-05T18:56:14Z",
"id": "01M1SEVBE5Q9NSXJ8GN0RH3828",
"impact": "critical",
"incident_updates": [
{
"body": "The incident is now fully resolved, all services are now up and stable.",
"created_at": "2026-09-05T19:00:47Z",
"display_at": "2026-09-05T19:00:47Z",
"id": "01M1SF3NS17YGC4MHTDHV61DSZ",
"incident_id": "01M1SEVBE5Q9NSXJ8GN0RH3828",
"status": "resolved",
"updated_at": "2026-09-05T19:00:47Z"
},
{
"body": "Our database provider is experiencing a partial outage, affecting availability of the GitBook application and published documentation sites. \n\nIt appears to be mitigated and the GitBook app and published docs are available again. We are continuing to monitor for stability and will confirm resolution once we're confident the issue is fully cleared.",
"created_at": "2026-09-05T18:56:14Z",
"display_at": "2026-09-05T18:56:14Z",
"id": "01M1SEVBE5Z42PW07RJ64R400A",
"incident_id": "01M1SEVBE5Q9NSXJ8GN0RH3828",
"status": "monitoring",
"updated_at": "2026-09-05T18:56:14Z"
}
],
"name": "App and published docs unavailable",
"page_id": "01JR7NN9ZBT861HXDGR6REYW1H",
"resolved_at": "2026-09-05T19:00:47Z",
"status": "resolved",
"updated_at": "2026-09-05T19:00:47Z"
},
{
"created_at": "2026-08-17T13:56:04Z",
"id": "01M08042XKGDSETVM1B744CR8J",
"impact": "minor",
"incident_updates": [
{
"body": "The GitHub operations should be returning to normal as its service is back online. We’ll keep monitoring for any updates to the incident.\n\n \n\nGitHub Incident status: \u003chttps://www.githubstatus.com/incidents/zkxwbgr0cnmx\u003e",
"created_at": "2026-08-17T21:14:31Z",
"display_at": "2026-08-17T21:14:31Z",
"id": "01M08S6X03DAW2RPE3Q1Z08J87",
"incident_id": "01M08042XKGDSETVM1B744CR8J",
"status": "resolved",
"updated_at": "2026-08-17T21:14:31Z"
},
{
"body": "GitHub currently has an outage with a few components that Git Sync uses to sync your content to and from GitBook. This means that some operations might not work properly while this issue is ongoing. We'll keep this status updated as soon as we have more to share.\n\nGitHub's original status page for this incident: \u003chttps://www.githubstatus.com/incidents/zkxwbgr0cnmx\u003e",
"created_at": "2026-08-17T13:56:04Z",
"display_at": "2026-08-17T13:56:04Z",
"id": "01M08042XKFDV7QQADX1KSW1S9",
"incident_id": "01M08042XKGDSETVM1B744CR8J",
"status": "investigating",
"updated_at": "2026-08-17T13:56:04Z"
}
],
"name": "GitHub outage affecting Git Sync",
"page_id": "01JR7NN9ZBT861HXDGR6REYW1H",
"resolved_at": "2026-08-17T21:14:31Z",
"status": "resolved",
"updated_at": "2026-08-17T21:14:31Z"
},
{
"created_at": "2026-06-25T11:34:57Z",
"id": "01KVZ8ZJRG5PK2RDXXEX1JS345",
"impact": "critical",
"incident_updates": [
{
"body": "The incident has been resolved and systems are fully operational.",
"created_at": "2026-06-25T13:08:10Z",
"display_at": "2026-06-25T13:08:10Z",
"id": "01KVZEA9DQ7VRN8JVKEX58TC6N",
"incident_id": "01KVZ8ZJRG5PK2RDXXEX1JS345",
"status": "resolved",
"updated_at": "2026-06-25T13:08:10Z"
},
{
"body": "A fix has been released, and we're monitoring it",
"created_at": "2026-06-25T13:07:03Z",
"display_at": "2026-06-25T13:07:03Z",
"id": "01KVZE87VHSQRK6484WQGQ9YQ8",
"incident_id": "01KVZ8ZJRG5PK2RDXXEX1JS345",
"status": "monitoring",
"updated_at": "2026-06-25T13:07:03Z"
},
{
"body": "A fix is being deployed, we are monitoring the change.",
"created_at": "2026-06-25T12:29:58Z",
"display_at": "2026-06-25T12:29:58Z",
"id": "01KVZC4AEANCYK8XA1GCHDFRZZ",
"incident_id": "01KVZ8ZJRG5PK2RDXXEX1JS345",
"status": "identified",
"updated_at": "2026-06-25T12:29:58Z"
},
{
"body": "A faulty SQL migration caused a corrupted deployment. Our team is working on a fix.",
"created_at": "2026-06-25T11:34:57Z",
"display_at": "2026-06-25T11:34:57Z",
"id": "01KVZ8ZJRGPFKDZM9Q4YFA272H",
"incident_id": "01KVZ8ZJRG5PK2RDXXEX1JS345",
"status": "identified",
"updated_at": "2026-06-25T11:34:57Z"
}
],
"name": "GitBook webapp is returning 500",
"page_id": "01JR7NN9ZBT861HXDGR6REYW1H",
"resolved_at": "2026-06-25T13:08:10Z",
"status": "resolved",
"updated_at": "2026-06-25T13:08:10Z"
},
{
"created_at": "2026-06-22T14:58:06Z",
"id": "01KVQXDDA20704WB9MHH9KDV0P",
"impact": "major",
"incident_updates": [
{
"body": "The fix released has solved the issue, all systems should be operational now.",
"created_at": "2026-06-22T16:14:39Z",
"display_at": "2026-06-22T16:14:39Z",
"id": "01KVR1SK1JQB22W2FG658CF1FB",
"incident_id": "01KVQXDDA20704WB9MHH9KDV0P",
"status": "resolved",
"updated_at": "2026-06-22T16:14:39Z"
},
{
"body": "As part of the reorderable page actions last week we migrated `pageActions` into a new shape and removed old values. Our published content wasn't properly updated to no longer check the old values, and thus errored out because it was checking data that wasn't there (depending on what version of the customization object you were served, some sites were still using the old shape and thus functioned).\n\nWe're mitigating by properly checking both data shapes for the foreseeable future, until all sites are completely using the new format. ",
"created_at": "2026-06-22T15:21:33Z",
"display_at": "2026-06-22T15:21:33Z",
"id": "01KVQYRBYJNSFP6NFPJT3EQW3R",
"incident_id": "01KVQXDDA20704WB9MHH9KDV0P",
"status": "monitoring",
"updated_at": "2026-06-22T15:21:33Z"
},
{
"body": "The issue affects some sites, resulting in Internal Server Error when visiting a site. We have identified a cause and expect to have a fix in near future. Not all sites are affected due to caching. ",
"created_at": "2026-06-22T14:58:06Z",
"display_at": "2026-06-22T14:58:06Z",
"id": "01KVQXDDA2Y13T79TBRSAY00EB",
"incident_id": "01KVQXDDA20704WB9MHH9KDV0P",
"status": "identified",
"updated_at": "2026-06-22T14:58:06Z"
}
],
"name": "Sites are failing intermittently with 500 Internal Server Error",
"page_id": "01JR7NN9ZBT861HXDGR6REYW1H",
"resolved_at": "2026-06-22T16:14:39Z",
"status": "resolved",
"updated_at": "2026-06-22T16:14:39Z"
},
{
"created_at": "2026-06-02T14:40:51Z",
"id": "01KT4CFEF8KV8JY7R3GERR23MG",
"impact": "major",
"incident_updates": [
{
"body": "The incident has been resolved, all systems have returned to normal.",
"created_at": "2026-06-02T16:09:43Z",
"display_at": "2026-06-02T16:09:43Z",
"id": "01KT4HJ5CJGA5ZZZSZWJPF9SKZ",
"incident_id": "01KT4CFEF8KV8JY7R3GERR23MG",
"status": "resolved",
"updated_at": "2026-06-02T16:09:43Z"
},
{
"body": "A fix has been deployed and the app and the API are responding normally. We are continuing to monitor the performance.",
"created_at": "2026-06-02T15:32:01Z",
"display_at": "2026-06-02T15:32:01Z",
"id": "01KT4FD4SNZ488G59ZRCVWQA6M",
"incident_id": "01KT4CFEF8KV8JY7R3GERR23MG",
"status": "monitoring",
"updated_at": "2026-06-02T15:32:01Z"
},
{
"body": "We are investigating an increased error rate in our API. This only affects the GitBook app, and public content is working as expected.",
"created_at": "2026-06-02T14:40:51Z",
"display_at": "2026-06-02T14:40:51Z",
"id": "01KT4CFEF8KGNH8DVPFZN8VDKR",
"incident_id": "01KT4CFEF8KV8JY7R3GERR23MG",
"status": "investigating",
"updated_at": "2026-06-02T14:40:51Z"
}
],
"name": "Increased API error rate",
"page_id": "01JR7NN9ZBT861HXDGR6REYW1H",
"resolved_at": "2026-06-02T16:09:43Z",
"status": "resolved",
"updated_at": "2026-06-02T16:09:43Z"
},
{
"created_at": "2026-05-08T15:52:44Z",
"id": "01KR44N3VAQBMK8S2XFSM332Q1",
"impact": "major",
"incident_updates": [
{
"body": "The fix has improved the performance back to their normal levels.",
"created_at": "2026-05-08T18:15:17Z",
"display_at": "2026-05-08T18:15:17Z",
"id": "01KR4CT4N1TS5Q6VG4KD7NZ24T",
"incident_id": "01KR44N3VAQBMK8S2XFSM332Q1",
"status": "resolved",
"updated_at": "2026-05-08T18:15:17Z"
},
{
"body": "A fix has been deployed, we are monitoring the performance.",
"created_at": "2026-05-08T16:39:03Z",
"display_at": "2026-05-08T16:39:03Z",
"id": "01KR479XCHXSQV7D9BAEHG0VZP",
"incident_id": "01KR44N3VAQBMK8S2XFSM332Q1",
"status": "monitoring",
"updated_at": "2026-05-08T16:39:03Z"
},
{
"body": "We are seeing a decrease in our database performance causing various actions in the app to hang. Our engineering team is investigating the root cause.",
"created_at": "2026-05-08T15:52:44Z",
"display_at": "2026-05-08T15:52:44Z",
"id": "01KR44N3VA4VJ4X0SZAS1M604C",
"incident_id": "01KR44N3VAQBMK8S2XFSM332Q1",
"status": "investigating",
"updated_at": "2026-05-08T15:52:44Z"
}
],
"name": "Degraded database performance",
"page_id": "01JR7NN9ZBT861HXDGR6REYW1H",
"resolved_at": "2026-05-08T18:15:17Z",
"status": "resolved",
"updated_at": "2026-05-08T18:15:17Z"
},
{
"created_at": "2026-05-04T11:55:06Z",
"id": "01KQSDF3P7DPT485WCKB57EY2X",
"impact": "major",
"incident_updates": [
{
"body": "We issued a fix and have monitored the results of that fix. Pages are now loading at normal rates and our logs are looking healthy. ",
"created_at": "2026-05-04T15:00:58Z",
"display_at": "2026-05-04T14:00:00Z",
"id": "01KQSR3EN3RQA787QM89QTGJW0",
"incident_id": "01KQSDF3P7DPT485WCKB57EY2X",
"status": "resolved",
"updated_at": "2026-05-04T15:01:25Z"
},
{
"body": "We’re currently investigating an issue affecting some published sites on `*.gitbook.io`",
"created_at": "2026-05-04T11:55:06Z",
"display_at": "2026-05-04T11:55:06Z",
"id": "01KQSDF3P779D9YFRVS4NW8QA1",
"incident_id": "01KQSDF3P7DPT485WCKB57EY2X",
"status": "investigating",
"updated_at": "2026-05-04T11:55:06Z"
}
],
"name": "500 errors on some *.gitbook.io published sites",
"page_id": "01JR7NN9ZBT861HXDGR6REYW1H",
"resolved_at": "2026-05-04T14:00:00Z",
"status": "resolved",
"updated_at": "2026-05-04T15:00:58Z"
},
{
"created_at": "2026-04-15T15:34:16Z",
"id": "01KP8WERS3F4PPM6PXQ21PDR2H",
"impact": "major",
"incident_updates": [
{
"body": "The Inngest incident causing Git Sync delays has been resolved. Everything should be back to normal!\n\nPlease note that any syncs that didn't go through during the incident won't be retried automatically, so you'll need to push again to trigger a new sync. If you're still seeing any issues, reach out and we'll take a look!",
"created_at": "2026-04-16T04:56:54Z",
"display_at": "2026-04-16T04:56:54Z",
"id": "01KPAACDGG6MYCNC3SSF5FB4A7",
"incident_id": "01KP8WERS3F4PPM6PXQ21PDR2H",
"status": "resolved",
"updated_at": "2026-04-16T04:56:54Z"
},
{
"body": "Due to an outage in Inngest, Git Sync operations are being affected and are being delayed. We are monitoring changes closely.\n\nInngest outage: \u003chttps://status.inngest.com/incidents/01KP8H3NQM34K0RTB0BH7VNNMP\u003e",
"created_at": "2026-04-15T15:34:16Z",
"display_at": "2026-04-15T15:34:16Z",
"id": "01KP8WERS3EZYQWN5AXQD6HT4G",
"incident_id": "01KP8WERS3F4PPM6PXQ21PDR2H",
"status": "identified",
"updated_at": "2026-04-15T15:44:53Z"
}
],
"name": "Git Sync executions are delayed due to third-party outage",
"page_id": "01JR7NN9ZBT861HXDGR6REYW1H",
"resolved_at": "2026-04-16T04:56:54Z",
"status": "resolved",
"updated_at": "2026-04-16T04:56:54Z"
},
{
"created_at": "2026-03-27T14:43:39Z",
"id": "01KMQW0E7ARKX15AE3AR41XYT0",
"impact": "major",
"incident_updates": [
{
"body": "Indicators are pointing to a healthy state now after the fix. Everything should be operating well.",
"created_at": "2026-03-27T18:47:57Z",
"display_at": "2026-03-27T18:47:57Z",
"id": "01KMR9ZR3P0F3P33830KQ7RXJV",
"incident_id": "01KMQW0E7ARKX15AE3AR41XYT0",
"status": "resolved",
"updated_at": "2026-03-27T18:47:57Z"
},
{
"body": "We have issued the root-cause fix and are monitoring the results.",
"created_at": "2026-03-27T16:48:26Z",
"display_at": "2026-03-27T16:48:26Z",
"id": "01KMR34XSWVXGGSJ4KD3Z4NT6Q",
"incident_id": "01KMQW0E7ARKX15AE3AR41XYT0",
"status": "monitoring",
"updated_at": "2026-03-27T16:48:26Z"
},
{
"body": "We have identified the issue and have mitigated it. We are currently monitoring the API and working on a root-cause fix.",
"created_at": "2026-03-27T14:55:31Z",
"display_at": "2026-03-27T14:55:31Z",
"id": "01KMQWP58PQN2SFDGSARFQ8273",
"incident_id": "01KMQW0E7ARKX15AE3AR41XYT0",
"status": "monitoring",
"updated_at": "2026-03-27T14:55:31Z"
},
{
"body": "We are currently experiencing a degradation in API performance causing various endpoints to hang.",
"created_at": "2026-03-27T14:43:39Z",
"display_at": "2026-03-27T14:43:39Z",
"id": "01KMQW0E7AQ7YEWVY8EJB10S4P",
"incident_id": "01KMQW0E7ARKX15AE3AR41XYT0",
"status": "investigating",
"updated_at": "2026-03-27T14:43:39Z"
}
],
"name": "Degraded API performance",
"page_id": "01JR7NN9ZBT861HXDGR6REYW1H",
"resolved_at": "2026-03-27T18:47:57Z",
"status": "resolved",
"updated_at": "2026-03-27T18:47:57Z"
},
{
"created_at": "2026-03-06T16:56:58Z",
"id": "01KK219E7DFDQZ9TYYQ7BGMFGA",
"impact": "major",
"incident_updates": [
{
"body": "Between 14:36 and 14:43 UTC, all GitBook documentation sites using a custom domain were returning a 404 \"Not Found\" error, making documentation unavailable to users. The issue was caused by a problem introduced by an upstream provider that affected our deployment. The incident was resolved by rolling back the deployment, after which all sites were confirmed to be fully operational.",
"created_at": "2026-03-06T16:56:58Z",
"display_at": "2026-03-06T14:36:00Z",
"id": "01KK219E7D47BRRD6Q0B141EN1",
"incident_id": "01KK219E7DFDQZ9TYYQ7BGMFGA",
"status": "resolved",
"updated_at": "2026-03-06T16:56:58Z"
}
],
"name": "Documentation sites with a custom domain returned a 404 error",
"page_id": "01JR7NN9ZBT861HXDGR6REYW1H",
"resolved_at": "2026-03-06T14:36:00Z",
"status": "resolved",
"updated_at": "2026-03-11T15:37:02Z"
},
{
"created_at": "2026-02-26T17:15:40Z",
"id": "01KJDF5Y3ZEN7J7WSVM6QQGC57",
"impact": "critical",
"incident_updates": [
{
"body": "Both the application and published content have recovered fully after the fix was released and should be working as expected.",
"created_at": "2026-02-26T17:37:02Z",
"display_at": "2026-02-26T17:37:02Z",
"id": "01KJDGD1R8BWGBY56EC1HWKJMR",
"incident_id": "01KJDF5Y3ZEN7J7WSVM6QQGC57",
"status": "resolved",
"updated_at": "2026-02-26T17:37:02Z"
},
{
"body": "A fix has been deployed, and we are observing the situation going back to normal.",
"created_at": "2026-02-26T17:19:21Z",
"display_at": "2026-02-26T17:19:21Z",
"id": "01KJDFCNSC29QKW90J0RZEPD9G",
"incident_id": "01KJDF5Y3ZEN7J7WSVM6QQGC57",
"status": "monitoring",
"updated_at": "2026-02-26T17:19:21Z"
},
{
"body": "GitBook is experiencing a downtime site wide. Both the GitBook app and published documentation are affected. Our team is working to revert the situation at this time.",
"created_at": "2026-02-26T17:15:40Z",
"display_at": "2026-02-26T17:15:40Z",
"id": "01KJDF5Y3Z8X55VW2TMDZWJ1G5",
"incident_id": "01KJDF5Y3ZEN7J7WSVM6QQGC57",
"status": "identified",
"updated_at": "2026-02-26T17:15:40Z"
}
],
"name": "Site wide outage",
"page_id": "01JR7NN9ZBT861HXDGR6REYW1H",
"resolved_at": "2026-02-26T17:37:02Z",
"status": "resolved",
"updated_at": "2026-03-11T15:37:02Z"
},
{
"created_at": "2025-12-05T09:12:43Z",
"id": "01KBPWHZPKG8Z7W17FZG76XEP3",
"impact": "critical",
"incident_updates": [
{
"body": "[Cloudflare have resolved](https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q) the incident and we have seen full recovery of public content and the app.",
"created_at": "2025-12-05T10:12:35Z",
"display_at": "2025-12-05T10:12:35Z",
"id": "01KBPZZJX99419WSB6WB7WEB6W",
"incident_id": "01KBPWHZPKG8Z7W17FZG76XEP3",
"status": "resolved",
"updated_at": "2025-12-05T10:12:35Z"
},
{
"body": "Cloudflare has implemented a [fix for the issue](https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q). Public content and the GitBook app are back. \n\n ",
"created_at": "2025-12-05T09:32:47Z",
"display_at": "2025-12-05T09:32:47Z",
"id": "01KBPXPQF2Q5QQ6P7K9QFD3EQC",
"incident_id": "01KBPWHZPKG8Z7W17FZG76XEP3",
"status": "monitoring",
"updated_at": "2025-12-05T09:32:47Z"
},
{
"body": "We are aware of issues loading public content and the GitBook app. The issue is related to a Cloudflare outage. More information on the incident can be found [here](https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q).",
"created_at": "2025-12-05T09:12:44Z",
"display_at": "2025-12-05T09:12:43Z",
"id": "01KBPWHZPKMWW0KN7CGCATWEV4",
"incident_id": "01KBPWHZPKG8Z7W17FZG76XEP3",
"status": "identified",
"updated_at": "2025-12-05T09:12:44Z"
}
],
"name": "App and Public content failures due to Cloudflare outage",
"page_id": "01JR7NN9ZBT861HXDGR6REYW1H",
"resolved_at": "2025-12-05T10:12:35Z",
"status": "resolved",
"updated_at": "2026-03-11T15:37:02Z"
},
{
"created_at": "2025-11-18T12:55:36Z",
"id": "01KABGHVFT6GP1AQJJCQ4B1J6D",
"impact": "minor",
"incident_updates": [
{
"body": "Cloudflare has [confirmed](https://www.cloudflarestatus.com/incidents/8gmgl950y3h7) that the incident has now been resolved, and we are seeing that change requests are working as expected. ",
"created_at": "2025-11-18T15:46:51Z",
"display_at": "2025-11-18T15:46:51Z",
"id": "01KABTBEDYH5523B15V43Q2FHA",
"incident_id": "01KABGHVFT6GP1AQJJCQ4B1J6D",
"status": "resolved",
"updated_at": "2025-11-18T15:46:51Z"
},
{
"body": "We are still monitoring the current incident. Cloudflare has identified and is resolving the issue, and has updated its status page [here](https://www.cloudflarestatus.com/incidents/8gmgl950y3h7).\n\n ",
"created_at": "2025-11-18T13:26:16Z",
"display_at": "2025-11-18T13:26:16Z",
"id": "01KABJA0RRGWM05A52SER7C44M",
"incident_id": "01KABGHVFT6GP1AQJJCQ4B1J6D",
"status": "monitoring",
"updated_at": "2025-11-18T13:26:16Z"
},
{
"body": "We've identified an ongoing incident with Cloudflare, who have updated their status page [here](https://www.cloudflarestatus.com/incidents/8gmgl950y3h7). This is impacting change requests, where creating new requests or merging existing ones is working intermittently.",
"created_at": "2025-11-18T12:55:36Z",
"display_at": "2025-11-18T12:55:36Z",
"id": "01KABGHVFTQEFXZ56BE2BSMTGP",
"incident_id": "01KABGHVFT6GP1AQJJCQ4B1J6D",
"status": "identified",
"updated_at": "2025-11-18T12:55:36Z"
}
],
"name": "Intermittent change request failures",
"page_id": "01JR7NN9ZBT861HXDGR6REYW1H",
"resolved_at": "2025-11-18T15:46:51Z",
"status": "resolved",
"updated_at": "2026-03-11T15:37:02Z"
},
{
"created_at": "2025-10-20T09:16:02Z",
"id": "01K80EEZZCW8VYRVHKF7BKPZN6",
"impact": "major",
"incident_updates": [
{
"body": "GitBook is back to normal and fully functional.",
"created_at": "2025-10-21T07:31:34Z",
"display_at": "2025-10-21T07:31:34Z",
"id": "01K82TWD6814XT7K3V6ND2J0BZ",
"incident_id": "01K80EEZZCW8VYRVHKF7BKPZN6",
"status": "resolved",
"updated_at": "2025-10-21T07:31:34Z"
},
{
"body": "We are seeing improvements in loading times and performance overall following updates on AWS' outage. We continue to monitor the performance.",
"created_at": "2025-10-20T10:55:58Z",
"display_at": "2025-10-20T10:55:58Z",
"id": "01K80M5Z03RSQFM6F359YD7PCM",
"incident_id": "01K80EEZZCW8VYRVHKF7BKPZN6",
"status": "monitoring",
"updated_at": "2025-10-20T10:55:58Z"
},
{
"body": "We are aware of issues in loading public content in GitBook. Our team has identified the issue, and it's related to an issue in AWS, currently affecting several upstream providers.\n\nMore details on the AWS outage here: https://health.aws.amazon.com/health/status\n\nOur team is looking into mitigation options.",
"created_at": "2025-10-20T09:16:02Z",
"display_at": "2025-10-20T09:16:02Z",
"id": "01K80EEZZC844B6SF34VD6RKFR",
"incident_id": "01K80EEZZCW8VYRVHKF7BKPZN6",
"status": "identified",
"updated_at": "2025-10-20T09:27:50Z"
}
],
"name": "Public content not loading or taking longer to load",
"page_id": "01JR7NN9ZBT861HXDGR6REYW1H",
"resolved_at": "2025-10-21T07:31:34Z",
"status": "resolved",
"updated_at": "2026-03-11T15:37:02Z"
},
{
"created_at": "2025-09-16T07:07:32Z",
"id": "01K58NK8PS5TKCE35PJT1217KT",
"impact": "major",
"incident_updates": [
{
"body": "The issue was identified and fixed. All AI features are working as expected. ",
"created_at": "2025-09-17T10:09:39Z",
"display_at": "2025-09-17T10:09:39Z",
"id": "01K5BJDDPYNVKX9NAEHB5M7J1Z",
"incident_id": "01K58NK8PS5TKCE35PJT1217KT",
"status": "resolved",
"updated_at": "2025-09-17T10:09:39Z"
},
{
"body": "We have issued a temporary fix, and the AI features should be working as expected. \n\nOur team is still investigating to fix the underlying issue.",
"created_at": "2025-09-16T12:36:35Z",
"display_at": "2025-09-16T12:36:35Z",
"id": "01K598DRAT9334XTEXKDQDPKK8",
"incident_id": "01K58NK8PS5TKCE35PJT1217KT",
"status": "identified",
"updated_at": "2025-09-16T12:36:35Z"
},
{
"body": "This means that you cannot use AI search, GitBook Assistant or any other AI based features at this moment. \n\nOur team is investigating. ",
"created_at": "2025-09-16T07:07:32Z",
"display_at": "2025-09-16T07:07:32Z",
"id": "01K58NK8PSB9D81VNV4MYQTC3P",
"incident_id": "01K58NK8PS5TKCE35PJT1217KT",
"status": "investigating",
"updated_at": "2025-09-16T07:25:50Z"
}
],
"name": "All AI based features including GitBook Assistant or AI search are failing with \"something went wrong\"",
"page_id": "01JR7NN9ZBT861HXDGR6REYW1H",
"resolved_at": "2025-09-17T10:09:39Z",
"status": "resolved",
"updated_at": "2026-03-11T15:37:02Z"
}
],
"page": {
"id": "01JR7NN9ZBT861HXDGR6REYW1H",
"name": "GitBook",
"updated_at": "2026-11-04T19:49:11Z",
"url": "https://www.gitbookstatus.com/"
}
}