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Harmonic Security Trust Center Start your security review View & download sensitive information Overview We know that trust is hard-earned and easily lost. In reading this paper we hope you will see that we have sought to embed robust protection measures into every layer of our platform. Our aim is to provide a thorough, thoughtful approach, designed to anticipate the challenges of tomorrow, ensuring your data remains safe beyond today. We invite you to explore this Trust & Security Whitepaper for an overview of our platform’s technical foundation. We hope this helps you understand our commitment to protecting your data and helps you establish trust in our services. Our dedication to your security is not just a promise—it’s the core of who we are. I hope that this document provides you with the information you require. However, if you’d like to know more, please feel free to get in touch. Bryan Woolgar-O'Neil CTO Compliance ISO/IEC 27001:2022 SOC 2 Type 2 HIPAA GDPR CCPA AWS Qualified Software ISO/IEC 42001:2023 NIST AI RMF Documents REPORTSHIPAA Report REPORTSNetwork Diagram REPORTSPentest Report REPORTSPrivacy Whitepaper REPORTSSecurity Whitepaper REPORTSSOC 2 Report COMPLIANCEHIPAA COMPLIANCEISO/IEC 27001:2022 COMPLIANCESOC 2 Type 2 PRODUCT SECURITYProduct Architecture DATA SECURITYData Backups DATA SECURITYPhysical Security Subprocessors Risk Profile Data Access LevelRestricted Impact LevelSubstantial Third Party DependenceYes View more Product Security Audit Logging Data Security Integrations View more Reports HIPAA Report Network Diagram Pentest Report View more Data Security Access Monitoring Data Backups Data Erasure View more App Security Responsible Disclosure Application Penetration Testing Code Analysis View more AI AI Training Data and Bias AI Security AI Monitoring View more ESG Anti-Bribery and Corruption Anti-Modern Slavery Code of Ethics View more Legal Subprocessors Customer Audit Rights Cyber Insurance View more Data Privacy Cookies Data Breach Notifications Data Privacy Officer View more Access Control Access Log Management Automated Account Management Data Access View more Infrastructure Status Monitoring Amazon Web Services Anti-DDoS View more Endpoint Security Anti-Malware Disk Encryption DNS Filtering View more Network Security Data Loss Prevention Distributed Denial of Service Protection (Anti-DDoS) Firewall View more Corporate Security Asset Management Practices Detection & Response Team Email Protection View more Policies Acceptable Use Policy Anti-Malicious Software Policy Backup Policy View more Incident Response Designated Response Personnel Forensic Retainer Incident Reporting Process View more Risk Management Data Access/Impact Levels Risk Assessments Supply Chain Risk Management View more Asset Management Asset Inventories (Hardware/Software) Secure Asset Disposal BC/DR Business Continuity Plan (BCP) Contingency Plan Testing/Lessons Learned Data Backup/Backup Protection View more Training Employee Privacy Training Phishing Training Security Awareness Training View more Continuous Monitoring Automated Alert Response Automated Compliance Monitoring Data Loss Prevention System (DLP) View more Knowledge Base (FAQ) npm packages - No impact to Harmonic Security Do you use customer data to train your models? Where is my customer data stored and processed? How can I get answers to security or privacy related questions? Do you send customer data externally to third party AI Models? View more If you need help using this Harmonic Security Trust Center, please contact us. Contact support If you think you may have discovered a vulnerability, please send us a note. Report issue