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Subscribe to UpdatesSubscribe All Systems Operational About This Site The Status Page allows you to see the Databox app’s health - like current and past incidents or scheduled maintenance. You can also subscribe to all page incidents or only to a current incident. Learn more here. Uptime over the past 90 days. View historical uptime. Data & Sync Platform Operational Databox Web Application Operational AI Agent & MCP Operational Mobile Operational 3rd-party API Data providers Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Major outage Partial outage No downtime recorded on this day. No data exists for this day. had a major outage. had a partial outage. Related No incidents or maintenance related to this downtime. Past Incidents Sep 30, 2026 Scheduled Maintenance Completed - The scheduled maintenance has been completed. Sep 30, 02:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 30, 01:00 EDT Scheduled - We’ll be performing a scheduled infrastructure update on September 30, 2026, between 1:00 and 2:00 AM EDT (7:00–8:00 AM CET). During this maintenance window, you may experience brief disruptions to some Databox services. What to expect: - Signup and login may be temporarily unavailable. - Connecting data sources may be temporarily disrupted. - Data ingestion via the Databox API may be temporarily disrupted. We appreciate your patience and understanding as we work to keep Databox reliable and secure. If you have any questions or experience any issues after the maintenance, please contact our Support team via chat or at [email protected]. Sep 29, 09:51 EDT Sep 29, 2026 No incidents reported. Sep 28, 2026 No incidents reported. Sep 27, 2026 Scheduled Maintenance for FusionAuth Upgrade (rescheduled) Completed - The scheduled maintenance has been completed. Sep 27, 01:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 27, 00:00 EDT Scheduled - We will be performing scheduled maintenance to upgrade our FusionAuth instance, the system that handles logging in to Databox, on Sunday, September 27, starting at 12:00 AM EDT (6am CEST). The maintenance window is expected to last approximately 1 hour, although the actual interruption is expected to be only a few seconds to a few minutes. The upgrade is part of an important security update to help keep Databox accounts secure. What to expect: If you are already logged in, you should remain logged in and most users will notice nothing. During the brief interruption, login, signup, password reset, MFA setup, and SSO login may be temporarily unavailable. All login-related functionality will be restored once the maintenance is complete. As part of this update, there will also be a change to how MFA recovery codes work. Recovery codes will be shown only once when MFA is enabled, and the “Show recovery codes” option will no longer be available under Profile → Security. If you lose your recovery codes, you can disable and re-enable MFA to generate a new set. If you are completely locked out of your account, please contact our Support team for assistance. We appreciate your patience and understanding as we work to keep Databox reliable and secure. If you have any questions or experience any issues after the maintenance, please contact our Support team via chat or at [email protected]. Sep 26, 15:37 EDT Sep 26, 2026 Scheduled Maintenance for FusionAuth Upgrade Completed - The scheduled maintenance has been completed. Sep 26, 02:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 26, 00:00 EDT Scheduled - We will be performing scheduled maintenance to upgrade our FusionAuth instance, the system that handles logging in to Databox, on Saturday, September 26, starting at 12:00 AM EDT (6am CEST). The maintenance window is expected to last approximately 1 hour, although the actual interruption is expected to be only a few seconds to a few minutes. The upgrade is part of an important security update to help keep Databox accounts secure. What to expect: If you are already logged in, you should remain logged in and most users will notice nothing. During the brief interruption, login, signup, password reset, MFA setup, and SSO login may be temporarily unavailable. All login-related functionality will be restored once the maintenance is complete. As part of this update, there will also be a change to how MFA recovery codes work. Recovery codes will be shown only once when MFA is enabled, and the “Show recovery codes” option will no longer be available under Profile → Security. If you lose your recovery codes, you can disable and re-enable MFA to generate a new set. If you are completely locked out of your account, please contact our Support team for assistance. We appreciate your patience and understanding as we work to keep Databox reliable and secure. If you have any questions or experience any issues after the maintenance, please contact our Support team via chat or at [email protected]. Sep 25, 08:53 EDT Sep 25, 2026 No incidents reported. Sep 24, 2026 No incidents reported. Sep 23, 2026 No incidents reported. Sep 22, 2026 No incidents reported. Sep 21, 2026 No incidents reported. Sep 20, 2026 No incidents reported. Sep 19, 2026 No incidents reported. Sep 18, 2026 No incidents reported. Sep 17, 2026 No incidents reported. Sep 16, 2026 No incidents reported. Incident History Powered by Atlassian Statuspage