Third Party Index

Databox

databox.com

Subprocessors

16 third parties. CSV · Atom

NamePurposeLocationListed since
Anthropic AIProvides large language model processing via APIs for customers using Databox's AI Products.US
Asana Project and task management platform, user ticket handling.US
Bird Pusher by Bird is a real-time messaging platform used to deliver real-time events and updates to application users.US
FusionAuth Identity and access management platform used to authenticate users and manage customer identities using OAuth and OpenID Connect.US
HubSpot CRM and marketing automation platform used to manage leads, customer contacts, and sales communications.US
Intercom Customer support and user ticket management platform used to communicate with users and manage support requests.US
LangChain Platform for tracing, debugging, evaluation, testing, and monitoring LLM/agent apps.US
LiveSession User experience analytics platform used to record and analyse user sessions to improve product usability.EU
Mixpanel Product analytics platform used to track and analyze user interactions with the application.US
n8n.io Internal process automation.EU
OpenAI AIAI platform used to power conversational agents and automated responses using large language models.US
Segment Customer data platform used to collect, process, and route application event data to analytics and customer engagement tools.US
SendGrid An email delivery platformEU
Stripe Payment processing platform used to handle customer payments, billing, and subscription management.US
SurveyMonkey Online survey platform used to collect feedback from customers and internal users.US
Twilio Cloud communications platform used to send transactional SMS messages to users, including notifications and verification codes.US

Compliance

Certified
Says it complies with

Certifications as Databox's trust center lists them; reports are usually shared on request (evidence)

Service status

Jul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: 1 incident (1 critical)Jul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: 1 incident (1 no impact stated)Aug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reported

90 days agotoday

  • 2 incidents in 90 days
  • 1 major or critical
  • 3 days typical time to resolve
  • 2 h 9 min longest major
BeganIncidentImpactLasted
GitHub integration temporarily unavailableno impact stated3 days
Issue with loading the Databox Appcritical2 h 9 min
Scorecard delivery delaysno impact stated1 min
Issues with accessing Databox appno impact stated1 min

Incidents per month

0 2 4 May 2026: 1 incident (1 no impact stated) · partial: our history begins May 15 · typical time to resolve 1 min Jun 2026: 1 incident (1 no impact stated) · typical time to resolve 1 min Jul 2026: 1 incident (1 critical) · typical time to resolve 2 h 9 min Aug 2026: 1 incident (1 no impact stated) · typical time to resolve 3 days Sep 2026: 0 incidents May 2026Jun Jul Aug Sep

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidents
3rd-party API Data providers1
Databox Web Application1

As Databox's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Databox's site

Databox transparency rating

It updates with the rating.

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