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Support centerSubscribe to updates Get real-time updates on Heidi Health's service availability, uptime, and performance. See details on any active incidents or scheduled maintenance. We’re currently experiencing issues System Status Slower performance for some users in Southeast Asia Performance has improved for most users in Southeast Asia after cable operators put temporary repairs in place on the damaged subsea cables. Users in Indonesia may still see slower performance while the operators complete a permanent fix. Heidi's servers remain healthy. We will post updates here as repairs progress. Identified· Ongoing for 1 month ·Affects System Status System status Aug 2026-Nov 2026 System Status 100% uptime System Status Login and Authentication 100% uptime Login and Authentication Heidi Homepage 100% uptime Heidi Homepage Note Generation 100% uptime Note Generation Comms 100% uptime Comms Evidence 100% uptime Evidence Chats 100% uptime Chats Routines 100% uptime Routines Calendar Nov 2026 M T W T F S S Powered by Privacy policy · Terms of service