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Introduction
Sub-processors
Affiliates as Sub-processors
Subscribe to Updates
Objection to New Sub-processor
Introduction
Introduction
Sub-processors
Affiliates as Sub-processors
Subscribe to Updates
Objection to New Sub-processor
Introduction
Komodo Health, Inc. and its affiliates (collectively "Komodo") use certain Sub-processors to assist with providing the services described in the Agreement. Defined terms used herein shall have the same meaning as defined in the applicable Agreement, Order Form, Statement of Work or Data Processing Agreement ("DPA"). If you have any questions about this notice please contact us at privacy@komodohealth.com.
Sub-processors
A list of Sub-processors Komodo may use to deliver all or part of the contracted or licensed products or services are listed below.
Sub-processor
Brief Description of Processing Location(s)
Amazon Web Services, Inc.
Cloud hosting and technology services
United States
Snowflake, Inc. Data warehousing, hosting and storage services United States
Auth0, Inc.
Identity management and authentication United States
Atlassian, Inc. Technology and services related to code management, documentation, planning and collaboration United States
Customertimes Corp. (including affiliates) Configuration, support, testing, and development services United States, Canada, Poland, Latvia, Ukraine, Brazil, Lithuania
West Monroe Partners, LLC (including affiliates) Configuration, support, testing, and development services
United States
Salesforce.com, Inc. Professional services United States
COEUS Holdings, LLC
Configuration, support and development services
United States
Aspiritech NFP Configuration, support, testing, and development services
United States
Slalom, LLC Configuration, support, testing, and development services
United States
Gluon Digital, Inc. Configuration, support, testing, and development services
United States, Uruguay, India
Marshwinds International, Inc. Configuration, support, testing, engineering, and development services
United States
New Relic, Inc. Observability platform that provides monitoring and insights into the performance and behavior of digital systems, applications, and infrastructure
United States
Databricks, Inc. Data analytics platform United States
Amplitude, Inc. Product analytics, web analytics, session replay services and technology United States
Datavant, Inc. Data connectivity and privacy related technology and services United States, United Kingdom
Google LLC Cloud-based productivity and collaboration technology and services United States
Anthropic, PBC
LLM provider United States
OpenAI OpCo, LLC
LLM provider United States
Zendesk, Inc. Cloud-based customer services and support technology and services United States
Nintex USA, Inc. Document generation for Medical Information Cloud United States
Slipstream IT, LLC
Implementation partner United States
Trinity Partners, LLC
Implementation partner United States, India
ProcDNA LLC
Implementation partner United States
Affiliates as Sub-processors
Depending on the geographic location of our customer or their end users, and the nature of the product or service being provided, we may also engage one or more of our Affiliates listed below as a Sub-processor to deliver some or all of the products or services provided to a customer.
Sub-processor
Entity Type
Entity Location
Komodo Health, Inc.
Parent Company / Komodo Affiliate
United States
(Contingent workers located in Costa Rica also)
Mavens Komodo Health, LLC
Komodo Affiliate
United States
Mavens Consulting Limited
Komodo Affiliate
United Kingdom
Komodo Health France SAS
Komodo Affiliate
France
Mavensplus Private Limited
Komodo Affiliate
India
Breakaway Partners LLC
Komodo Affiliate
United States
Subscribe to Updates
If you are a current Komodo customer with a DPA (or similar data protection terms) in place, you may subscribe to receive notifications of new Sub-processor(s) for each applicable Komodo service before Komodo authorizes any new Sub-processor(s) to process personal data in connection with the provision of the applicable service. You can subscribe to receive email notifications for changes to Komodo Sub-processors by emailing the following information to privacy@komodohealth.com:
Customer Name
Customer Address
Customer Email Address
List of contracted or licensed products and services for which Sub-processor notifications should be sent
Executed copy of the data processing addendum
To edit your email notification information, please re-submit a request to privacy@komodohealth.com with the subject title “Change in Contact Information” to Komodo.
Objection to New Sub-processor
Pursuant to the terms in your Agreement, Order Form, Statement of Work or DPA, you may object in writing (privacy@komodohealth.com) to the Processing of Personal Data by a new Sub-processor within ten (10) days following the update of this notice. If you do not object during such time period the new Sub-processor shall be deemed accepted. If you do object on reasonable grounds pursuant to your rights under the Agreement or DPA, Komodo shall take steps to address your objection. For example, we may stop using the new Sub-processor, replace the Sub-processor or work with you to adjust the relevant services to accommodate your objection. Refer to the Agreement and/or DPA for the specific provisions that apply to Sub-processors.
September 16, 2026 (12:04 am) | V12.0