Snapshot 222142
Raw (normalized text)
Scripts and page chrome removed; this is what change detection compares.
{
"components": [
{
"components": [
"f4nybkvgql23",
"08bfq3tfmtmh",
"w1zbbn2vg2cn",
"8vzk9f526yk6"
],
"created_at": "2018-09-13T14:13:51.453Z",
"description": null,
"group_id": null,
"id": "3kks3tvwt7dj",
"name": "Netop Portal",
"page_id": "5hd91rpjl5ws",
"position": 2,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2025-05-08T20:47:51.277Z"
}
],
"incidents": [
{
"components": [
{
"created_at": "2018-09-13T14:14:48.490Z",
"description": null,
"group_id": "3kks3tvwt7dj",
"id": "f4nybkvgql23",
"name": "Remote access services",
"page_id": "5hd91rpjl5ws",
"position": 1,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-17T09:00:09.811Z"
},
{
"created_at": "2018-10-08T11:50:59.905Z",
"description": null,
"group_id": "3kks3tvwt7dj",
"id": "08bfq3tfmtmh",
"name": "Login",
"page_id": "5hd91rpjl5ws",
"position": 2,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-17T09:00:10.095Z"
},
{
"created_at": "2018-09-13T14:13:51.469Z",
"description": null,
"group_id": "3kks3tvwt7dj",
"id": "w1zbbn2vg2cn",
"name": "Netop Portal frontend",
"page_id": "5hd91rpjl5ws",
"position": 3,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-17T09:00:10.186Z"
},
{
"created_at": "2020-10-16T14:12:08.624Z",
"description": "Impero Connect Portal OnDemand sessions",
"group_id": "3kks3tvwt7dj",
"id": "8vzk9f526yk6",
"name": "OnDemand",
"page_id": "5hd91rpjl5ws",
"position": 4,
"showcase": true,
"start_date": "2020-10-15T21:00:00.000Z",
"status": "operational",
"updated_at": "2026-08-17T09:00:10.409Z"
}
],
"created_at": "2026-08-10T12:18:25.216Z",
"id": "6qp0hsx44r5v",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "f4nybkvgql23",
"name": "Netop Portal - Remote access services",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "08bfq3tfmtmh",
"name": "Netop Portal - Login",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "w1zbbn2vg2cn",
"name": "Netop Portal - Netop Portal frontend",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "8vzk9f526yk6",
"name": "Netop Portal - OnDemand",
"new_status": "operational",
"old_status": "under_maintenance"
}
],
"body": "The scheduled maintenance has been completed.",
"created_at": "2026-08-17T09:00:10.996Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-17T09:00:10.996Z",
"id": "f8bm38drhrmc",
"incident_id": "6qp0hsx44r5v",
"status": "completed",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-17T09:00:10.996Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f4nybkvgql23",
"name": "Netop Portal - Remote access services",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "08bfq3tfmtmh",
"name": "Netop Portal - Login",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "w1zbbn2vg2cn",
"name": "Netop Portal - Netop Portal frontend",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "8vzk9f526yk6",
"name": "Netop Portal - OnDemand",
"new_status": "under_maintenance",
"old_status": "operational"
}
],
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2026-08-17T08:00:08.148Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-17T08:00:08.148Z",
"id": "2vk23nwq6qc1",
"incident_id": "6qp0hsx44r5v",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-17T08:00:08.148Z",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "Maintenance will begin as scheduled in 60 minutes.",
"created_at": "2026-08-17T07:00:41.266Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-17T07:00:41.266Z",
"id": "bfg4vm0bry1l",
"incident_id": "6qp0hsx44r5v",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-17T07:00:41.266Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f4nybkvgql23",
"name": "Netop Portal - Remote access services",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "08bfq3tfmtmh",
"name": "Netop Portal - Login",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "w1zbbn2vg2cn",
"name": "Netop Portal - Netop Portal frontend",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "8vzk9f526yk6",
"name": "Netop Portal - OnDemand",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "\u003cb\u003eMonday, August 17th, between 08:00 - 09:00 UTC\u003c/b\u003e we will make system improvements. We expect no downtime but minor disruptions may occur. For more information on the impact, click \u003ca target='_blank' href='https://support.netop.com/support/solutions/articles/205000041633-minor-disruptions-during-system-improvements'\u003ehere\u003c/a\u003e.",
"created_at": "2026-08-10T12:18:25.282Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-10T12:18:25.282Z",
"id": "4byhj1bh07lx",
"incident_id": "6qp0hsx44r5v",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-10T12:18:25.282Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Scheduled Portal maintenance release",
"page_id": "5hd91rpjl5ws",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-08-17T09:00:10.996Z",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2026-08-17T08:00:00.000Z",
"scheduled_remind_prior": true,
"scheduled_reminded_at": "2026-08-17T07:00:41.535Z",
"scheduled_until": "2026-08-17T09:00:00.000Z",
"shortlink": "https://stspg.io/h9q0x3d9wfzd",
"started_at": "2026-08-10T12:18:25.199Z",
"status": "completed",
"updated_at": "2026-08-17T09:00:11.083Z"
},
{
"components": [
{
"created_at": "2018-09-13T14:14:48.490Z",
"description": null,
"group_id": "3kks3tvwt7dj",
"id": "f4nybkvgql23",
"name": "Remote access services",
"page_id": "5hd91rpjl5ws",
"position": 1,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-17T09:00:09.811Z"
},
{
"created_at": "2018-10-08T11:50:59.905Z",
"description": null,
"group_id": "3kks3tvwt7dj",
"id": "08bfq3tfmtmh",
"name": "Login",
"page_id": "5hd91rpjl5ws",
"position": 2,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-17T09:00:10.095Z"
},
{
"created_at": "2018-09-13T14:13:51.469Z",
"description": null,
"group_id": "3kks3tvwt7dj",
"id": "w1zbbn2vg2cn",
"name": "Netop Portal frontend",
"page_id": "5hd91rpjl5ws",
"position": 3,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-17T09:00:10.186Z"
},
{
"created_at": "2020-10-16T14:12:08.624Z",
"description": "Impero Connect Portal OnDemand sessions",
"group_id": "3kks3tvwt7dj",
"id": "8vzk9f526yk6",
"name": "OnDemand",
"page_id": "5hd91rpjl5ws",
"position": 4,
"showcase": true,
"start_date": "2020-10-15T21:00:00.000Z",
"status": "operational",
"updated_at": "2026-08-17T09:00:10.409Z"
}
],
"created_at": "2026-07-10T14:45:43.857Z",
"id": "49l6ddft95cz",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "f4nybkvgql23",
"name": "Netop Portal - Remote access services",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "08bfq3tfmtmh",
"name": "Netop Portal - Login",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "w1zbbn2vg2cn",
"name": "Netop Portal - Netop Portal frontend",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "8vzk9f526yk6",
"name": "Netop Portal - OnDemand",
"new_status": "operational",
"old_status": "under_maintenance"
}
],
"body": "The scheduled maintenance has been completed.",
"created_at": "2026-07-20T09:00:10.978Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-07-20T09:00:10.978Z",
"id": "gcy0n683psxy",
"incident_id": "49l6ddft95cz",
"status": "completed",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-07-20T09:00:10.978Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f4nybkvgql23",
"name": "Netop Portal - Remote access services",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "08bfq3tfmtmh",
"name": "Netop Portal - Login",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "w1zbbn2vg2cn",
"name": "Netop Portal - Netop Portal frontend",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "8vzk9f526yk6",
"name": "Netop Portal - OnDemand",
"new_status": "under_maintenance",
"old_status": "operational"
}
],
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2026-07-20T08:00:08.487Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-07-20T08:00:08.487Z",
"id": "gdmty1gzx928",
"incident_id": "49l6ddft95cz",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-07-20T08:00:08.487Z",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "Maintenance will begin as scheduled in 60 minutes.",
"created_at": "2026-07-20T07:00:27.954Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-07-20T07:00:27.954Z",
"id": "8hjc6g7mv68z",
"incident_id": "49l6ddft95cz",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-07-20T07:00:27.954Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f4nybkvgql23",
"name": "Netop Portal - Remote access services",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "08bfq3tfmtmh",
"name": "Netop Portal - Login",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "w1zbbn2vg2cn",
"name": "Netop Portal - Netop Portal frontend",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "8vzk9f526yk6",
"name": "Netop Portal - OnDemand",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "\u003cb\u003eMonday, July 20th, between 08:00 - 09:00 UTC\u003c/b\u003e we will make system improvements. We expect no downtime but minor disruptions may occur. For more information on the impact, click \u003ca target='_blank' href='https://support.netop.com/support/solutions/articles/205000041633-minor-disruptions-during-system-improvements'\u003ehere\u003c/a\u003e.",
"created_at": "2026-07-10T14:45:43.941Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-07-10T14:45:43.941Z",
"id": "vm44skb99d05",
"incident_id": "49l6ddft95cz",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-07-10T14:45:43.941Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Scheduled Portal maintenance release",
"page_id": "5hd91rpjl5ws",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-07-20T09:00:10.978Z",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2026-07-20T08:00:00.000Z",
"scheduled_remind_prior": true,
"scheduled_reminded_at": "2026-07-20T07:00:28.185Z",
"scheduled_until": "2026-07-20T09:00:00.000Z",
"shortlink": "https://stspg.io/wmctt1tdwymm",
"started_at": "2026-07-10T14:45:43.838Z",
"status": "completed",
"updated_at": "2026-07-20T09:00:11.464Z"
},
{
"components": [
{
"created_at": "2018-09-13T14:14:48.490Z",
"description": null,
"group_id": "3kks3tvwt7dj",
"id": "f4nybkvgql23",
"name": "Remote access services",
"page_id": "5hd91rpjl5ws",
"position": 1,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-17T09:00:09.811Z"
},
{
"created_at": "2018-10-08T11:50:59.905Z",
"description": null,
"group_id": "3kks3tvwt7dj",
"id": "08bfq3tfmtmh",
"name": "Login",
"page_id": "5hd91rpjl5ws",
"position": 2,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-17T09:00:10.095Z"
},
{
"created_at": "2018-09-13T14:13:51.469Z",
"description": null,
"group_id": "3kks3tvwt7dj",
"id": "w1zbbn2vg2cn",
"name": "Netop Portal frontend",
"page_id": "5hd91rpjl5ws",
"position": 3,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-17T09:00:10.186Z"
},
{
"created_at": "2020-10-16T14:12:08.624Z",
"description": "Impero Connect Portal OnDemand sessions",
"group_id": "3kks3tvwt7dj",
"id": "8vzk9f526yk6",
"name": "OnDemand",
"page_id": "5hd91rpjl5ws",
"position": 4,
"showcase": true,
"start_date": "2020-10-15T21:00:00.000Z",
"status": "operational",
"updated_at": "2026-08-17T09:00:10.409Z"
}
],
"created_at": "2026-06-04T07:22:05.522Z",
"id": "p5c9qyrn1fqj",
"impact": "critical",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "f4nybkvgql23",
"name": "Netop Portal - Remote access services",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "08bfq3tfmtmh",
"name": "Netop Portal - Login",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "w1zbbn2vg2cn",
"name": "Netop Portal - Netop Portal frontend",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "8vzk9f526yk6",
"name": "Netop Portal - OnDemand",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "This incident has been resolved.",
"created_at": "2026-06-04T08:03:53.359Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-06-04T08:03:53.359Z",
"id": "g4116k01w78b",
"incident_id": "p5c9qyrn1fqj",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-06-04T08:03:53.359Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f4nybkvgql23",
"name": "Netop Portal - Remote access services",
"new_status": "operational",
"old_status": "major_outage"
},
{
"code": "08bfq3tfmtmh",
"name": "Netop Portal - Login",
"new_status": "operational",
"old_status": "major_outage"
},
{
"code": "w1zbbn2vg2cn",
"name": "Netop Portal - Netop Portal frontend",
"new_status": "operational",
"old_status": "major_outage"
},
{
"code": "8vzk9f526yk6",
"name": "Netop Portal - OnDemand",
"new_status": "operational",
"old_status": "major_outage"
}
],
"body": "A fix has been implemented and we are monitoring the results.",
"created_at": "2026-06-04T07:49:53.141Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-06-04T07:49:53.141Z",
"id": "nls1g49qmfwc",
"incident_id": "p5c9qyrn1fqj",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-06-04T07:49:53.141Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f4nybkvgql23",
"name": "Netop Portal - Remote access services",
"new_status": "major_outage",
"old_status": "operational"
},
{
"code": "08bfq3tfmtmh",
"name": "Netop Portal - Login",
"new_status": "major_outage",
"old_status": "operational"
},
{
"code": "w1zbbn2vg2cn",
"name": "Netop Portal - Netop Portal frontend",
"new_status": "major_outage",
"old_status": "operational"
},
{
"code": "8vzk9f526yk6",
"name": "Netop Portal - OnDemand",
"new_status": "major_outage",
"old_status": "operational"
}
],
"body": "We are currently investigating this issue.",
"created_at": "2026-06-04T07:22:05.672Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-06-04T07:22:05.672Z",
"id": "x3yl2zcpqlc2",
"incident_id": "p5c9qyrn1fqj",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-06-04T07:22:05.672Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-06-04T07:49:53.141Z",
"name": "Netop Portal services unavailable",
"page_id": "5hd91rpjl5ws",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-06-04T08:03:53.359Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/8njmxrm3t61n",
"started_at": "2026-06-04T07:22:05.507Z",
"status": "resolved",
"updated_at": "2026-06-04T08:03:53.376Z"
},
{
"components": [
{
"created_at": "2018-09-13T14:14:48.490Z",
"description": null,
"group_id": "3kks3tvwt7dj",
"id": "f4nybkvgql23",
"name": "Remote access services",
"page_id": "5hd91rpjl5ws",
"position": 1,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-17T09:00:09.811Z"
}
],
"created_at": "2026-05-13T07:31:17.239Z",
"id": "kftfdd9c5h4z",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "f4nybkvgql23",
"name": "Netop Portal - Remote access services",
"new_status": "operational",
"old_status": "under_maintenance"
}
],
"body": "The scheduled maintenance has been completed.",
"created_at": "2026-05-13T08:30:07.470Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-05-13T08:30:07.470Z",
"id": "m4fwpdgz4rtr",
"incident_id": "kftfdd9c5h4z",
"status": "completed",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-05-13T08:30:07.470Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f4nybkvgql23",
"name": "Netop Portal - Remote access services",
"new_status": "under_maintenance",
"old_status": "operational"
}
],
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2026-05-13T08:00:07.483Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-05-13T08:00:07.483Z",
"id": "w01w3y9mq0vl",
"incident_id": "kftfdd9c5h4z",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-05-13T08:00:07.483Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f4nybkvgql23",
"name": "Netop Portal - Remote access services",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We are applying a minor update to the browser-based connection component in the Netop Portal.\n\nDuring the update, users who are actively connected to devices through the browser may be briefly disconnected. If this happens, reconnect from the Portal after the update completes.\n\nNo action is required unless your active browser session is interrupted.",
"created_at": "2026-05-13T07:31:17.297Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-05-13T07:31:17.297Z",
"id": "lqdjzg52lcpt",
"incident_id": "kftfdd9c5h4z",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-05-13T07:31:17.297Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Portal service update",
"page_id": "5hd91rpjl5ws",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-05-13T08:30:07.470Z",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2026-05-13T08:00:00.000Z",
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": "2026-05-13T08:30:00.000Z",
"shortlink": "https://stspg.io/t694x22g905n",
"started_at": "2026-05-13T07:31:17.230Z",
"status": "completed",
"updated_at": "2026-05-13T08:30:07.528Z"
},
{
"components": [
{
"created_at": "2018-09-13T14:14:48.490Z",
"description": null,
"group_id": "3kks3tvwt7dj",
"id": "f4nybkvgql23",
"name": "Remote access services",
"page_id": "5hd91rpjl5ws",
"position": 1,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-17T09:00:09.811Z"
},
{
"created_at": "2018-10-08T11:50:59.905Z",
"description": null,
"group_id": "3kks3tvwt7dj",
"id": "08bfq3tfmtmh",
"name": "Login",
"page_id": "5hd91rpjl5ws",
"position": 2,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-17T09:00:10.095Z"
},
{
"created_at": "2018-09-13T14:13:51.469Z",
"description": null,
"group_id": "3kks3tvwt7dj",
"id": "w1zbbn2vg2cn",
"name": "Netop Portal frontend",
"page_id": "5hd91rpjl5ws",
"position": 3,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-17T09:00:10.186Z"
},
{
"created_at": "2020-10-16T14:12:08.624Z",
"description": "Impero Connect Portal OnDemand sessions",
"group_id": "3kks3tvwt7dj",
"id": "8vzk9f526yk6",
"name": "OnDemand",
"page_id": "5hd91rpjl5ws",
"position": 4,
"showcase": true,
"start_date": "2020-10-15T21:00:00.000Z",
"status": "operational",
"updated_at": "2026-08-17T09:00:10.409Z"
}
],
"created_at": "2026-02-10T10:18:41.573Z",
"id": "c55t6q8j6w9d",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "f4nybkvgql23",
"name": "Netop Portal - Remote access services",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "08bfq3tfmtmh",
"name": "Netop Portal - Login",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "w1zbbn2vg2cn",
"name": "Netop Portal - Netop Portal frontend",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "8vzk9f526yk6",
"name": "Netop Portal - OnDemand",
"new_status": "operational",
"old_status": "under_maintenance"
}
],
"body": "The scheduled maintenance has been completed.",
"created_at": "2026-02-17T08:15:58.141Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-02-17T08:15:58.141Z",
"id": "m762w3krkm6w",
"incident_id": "c55t6q8j6w9d",
"status": "completed",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-02-17T08:15:58.141Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f4nybkvgql23",
"name": "Netop Portal - Remote access services",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "08bfq3tfmtmh",
"name": "Netop Portal - Login",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "w1zbbn2vg2cn",
"name": "Netop Portal - Netop Portal frontend",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "8vzk9f526yk6",
"name": "Netop Portal - OnDemand",
"new_status": "under_maintenance",
"old_status": "operational"
}
],
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2026-02-17T07:30:07.794Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-02-17T07:30:07.794Z",
"id": "phmxyt1qbf1k",
"incident_id": "c55t6q8j6w9d",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-02-17T07:30:07.794Z",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "Maintenance will begin as scheduled in 60 minutes.",
"created_at": "2026-02-17T06:30:07.685Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-02-17T06:30:07.685Z",
"id": "68ss7dmg9b82",
"incident_id": "c55t6q8j6w9d",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-02-17T06:30:07.685Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f4nybkvgql23",
"name": "Netop Portal - Remote access services",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "08bfq3tfmtmh",
"name": "Netop Portal - Login",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "w1zbbn2vg2cn",
"name": "Netop Portal - Netop Portal frontend",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "8vzk9f526yk6",
"name": "Netop Portal - OnDemand",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "\u003cb\u003eTuesday, February 17th, between 07:30 - 09:00 UTC\u003c/b\u003e we will make system improvements. We expect no downtime but minor disruptions may occur. For more information on the impact, click \u003ca target='_blank' href='https://support.netop.com/support/solutions/articles/205000041633-minor-disruptions-during-system-improvements'\u003ehere\u003c/a\u003e.",
"created_at": "2026-02-10T10:18:41.675Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-02-10T10:18:41.675Z",
"id": "ddf5spc2zvd3",
"incident_id": "c55t6q8j6w9d",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-02-10T10:18:41.675Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Scheduled Portal maintenance release",
"page_id": "5hd91rpjl5ws",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-02-17T08:15:58.141Z",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2026-02-17T07:30:00.000Z",
"scheduled_remind_prior": true,
"scheduled_reminded_at": "2026-02-17T06:30:07.858Z",
"scheduled_until": "2026-02-17T09:00:00.000Z",
"shortlink": "https://stspg.io/k2x2kkxmb66j",
"started_at": "2026-02-10T10:18:41.557Z",
"status": "completed",
"updated_at": "2026-02-17T08:15:58.159Z"
},
{
"components": [
{
"created_at": "2018-09-13T14:14:48.490Z",
"description": null,
"group_id": "3kks3tvwt7dj",
"id": "f4nybkvgql23",
"name": "Remote access services",
"page_id": "5hd91rpjl5ws",
"position": 1,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-17T09:00:09.811Z"
},
{
"created_at": "2018-10-08T11:50:59.905Z",
"description": null,
"group_id": "3kks3tvwt7dj",
"id": "08bfq3tfmtmh",
"name": "Login",
"page_id": "5hd91rpjl5ws",
"position": 2,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-17T09:00:10.095Z"
},
{
"created_at": "2018-09-13T14:13:51.469Z",
"description": null,
"group_id": "3kks3tvwt7dj",
"id": "w1zbbn2vg2cn",
"name": "Netop Portal frontend",
"page_id": "5hd91rpjl5ws",
"position": 3,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-17T09:00:10.186Z"
},
{
"created_at": "2020-10-16T14:12:08.624Z",
"description": "Impero Connect Portal OnDemand sessions",
"group_id": "3kks3tvwt7dj",
"id": "8vzk9f526yk6",
"name": "OnDemand",
"page_id": "5hd91rpjl5ws",
"position": 4,
"showcase": true,
"start_date": "2020-10-15T21:00:00.000Z",
"status": "operational",
"updated_at": "2026-08-17T09:00:10.409Z"
}
],
"created_at": "2026-01-19T15:44:38.819Z",
"id": "vlp9qfjbxc7f",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "f4nybkvgql23",
"name": "Netop Portal - Remote access services",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "08bfq3tfmtmh",
"name": "Netop Portal - Login",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "w1zbbn2vg2cn",
"name": "Netop Portal - Netop Portal frontend",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "8vzk9f526yk6",
"name": "Netop Portal - OnDemand",
"new_status": "operational",
"old_status": "under_maintenance"
}
],
"body": "The scheduled maintenance has been completed.",
"created_at": "2026-01-21T10:00:21.415Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-01-21T10:00:21.415Z",
"id": "qp8f0hc8qcy8",
"incident_id": "vlp9qfjbxc7f",
"status": "completed",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-01-21T10:00:21.415Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f4nybkvgql23",
"name": "Netop Portal - Remote access services",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "08bfq3tfmtmh",
"name": "Netop Portal - Login",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "w1zbbn2vg2cn",
"name": "Netop Portal - Netop Portal frontend",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "8vzk9f526yk6",
"name": "Netop Portal - OnDemand",
"new_status": "under_maintenance",
"old_status": "operational"
}
],
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2026-01-21T07:00:21.697Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-01-21T07:00:21.697Z",
"id": "9dwnf7j7frd1",
"incident_id": "vlp9qfjbxc7f",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-01-21T07:00:21.697Z",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "Maintenance will begin as scheduled in 60 minutes.",
"created_at": "2026-01-21T06:00:26.784Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-01-21T06:00:26.784Z",
"id": "hgt9gszks8pg",
"incident_id": "vlp9qfjbxc7f",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-01-21T06:00:26.784Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f4nybkvgql23",
"name": "Netop Portal - Remote access services",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "08bfq3tfmtmh",
"name": "Netop Portal - Login",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "w1zbbn2vg2cn",
"name": "Netop Portal - Netop Portal frontend",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "8vzk9f526yk6",
"name": "Netop Portal - OnDemand",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "\u003cb\u003eWednesday, January 21st, between 07:00 - 10:00 UTC\u003c/b\u003e we will apply some required service updates. Minor disruptions may occur.",
"created_at": "2026-01-19T15:44:38.878Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-01-19T15:44:38.878Z",
"id": "bm05knqk9xtj",
"incident_id": "vlp9qfjbxc7f",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-01-19T15:44:38.878Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Scheduled Portal service update",
"page_id": "5hd91rpjl5ws",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-01-21T10:00:21.415Z",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2026-01-21T07:00:00.000Z",
"scheduled_remind_prior": true,
"scheduled_reminded_at": "2026-01-21T06:00:26.888Z",
"scheduled_until": "2026-01-21T10:00:00.000Z",
"shortlink": "https://stspg.io/9wgh9752vnwk",
"started_at": "2026-01-19T15:44:38.807Z",
"status": "completed",
"updated_at": "2026-01-21T10:00:21.440Z"
},
{
"components": [
{
"created_at": "2018-09-13T14:14:48.490Z",
"description": null,
"group_id": "3kks3tvwt7dj",
"id": "f4nybkvgql23",
"name": "Remote access services",
"page_id": "5hd91rpjl5ws",
"position": 1,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-17T09:00:09.811Z"
},
{
"created_at": "2018-10-08T11:50:59.905Z",
"description": null,
"group_id": "3kks3tvwt7dj",
"id": "08bfq3tfmtmh",
"name": "Login",
"page_id": "5hd91rpjl5ws",
"position": 2,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-17T09:00:10.095Z"
},
{
"created_at": "2018-09-13T14:13:51.469Z",
"description": null,
"group_id": "3kks3tvwt7dj",
"id": "w1zbbn2vg2cn",
"name": "Netop Portal frontend",
"page_id": "5hd91rpjl5ws",
"position": 3,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-17T09:00:10.186Z"
},
{
"created_at": "2020-10-16T14:12:08.624Z",
"description": "Impero Connect Portal OnDemand sessions",
"group_id": "3kks3tvwt7dj",
"id": "8vzk9f526yk6",
"name": "OnDemand",
"page_id": "5hd91rpjl5ws",
"position": 4,
"showcase": true,
"start_date": "2020-10-15T21:00:00.000Z",
"status": "operational",
"updated_at": "2026-08-17T09:00:10.409Z"
}
],
"created_at": "2025-12-11T09:46:49.838Z",
"id": "n3d2nm06wf0r",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "f4nybkvgql23",
"name": "Netop Portal - Remote access services",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "08bfq3tfmtmh",
"name": "Netop Portal - Login",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "w1zbbn2vg2cn",
"name": "Netop Portal - Netop Portal frontend",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "8vzk9f526yk6",
"name": "Netop Portal - OnDemand",
"new_status": "operational",
"old_status": "under_maintenance"
}
],
"body": "The scheduled maintenance has been completed.",
"created_at": "2025-12-17T08:48:55.248Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-12-17T08:48:55.248Z",
"id": "61mpr0h5pmjr",
"incident_id": "n3d2nm06wf0r",
"status": "completed",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-12-17T08:48:55.248Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f4nybkvgql23",
"name": "Netop Portal - Remote access services",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "08bfq3tfmtmh",
"name": "Netop Portal - Login",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "w1zbbn2vg2cn",
"name": "Netop Portal - Netop Portal frontend",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "8vzk9f526yk6",
"name": "Netop Portal - OnDemand",
"new_status": "under_maintenance",
"old_status": "operational"
}
],
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2025-12-17T08:00:21.503Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-12-17T08:00:21.503Z",
"id": "cqq01q6yhfwn",
"incident_id": "n3d2nm06wf0r",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-12-17T08:00:21.503Z",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "Maintenance will begin as scheduled in 60 minutes.",
"created_at": "2025-12-17T07:00:46.405Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-12-17T07:00:46.405Z",
"id": "8dwqrrx6bxwd",
"incident_id": "n3d2nm06wf0r",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-12-17T07:00:46.405Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f4nybkvgql23",
"name": "Netop Portal - Remote access services",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "08bfq3tfmtmh",
"name": "Netop Portal - Login",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "w1zbbn2vg2cn",
"name": "Netop Portal - Netop Portal frontend",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "8vzk9f526yk6",
"name": "Netop Portal - OnDemand",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "\u003cb\u003eWednesday, December 17th, between 08:00 - 10:00 UTC\u003c/b\u003e we will make system improvements. We expect no downtime but minor disruptions may occur. For more information on the impact, click \u003ca target='_blank' href='https://support.netop.com/support/solutions/articles/205000041633-minor-disruptions-during-system-improvements'\u003ehere\u003c/a\u003e.",
"created_at": "2025-12-11T09:46:49.902Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-12-11T09:46:49.902Z",
"id": "y2hvn2052lhg",
"incident_id": "n3d2nm06wf0r",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-12-11T09:46:49.902Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Scheduled Portal maintenance release",
"page_id": "5hd91rpjl5ws",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2025-12-17T08:48:55.248Z",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2025-12-17T08:00:00.000Z",
"scheduled_remind_prior": true,
"scheduled_reminded_at": "2025-12-17T07:00:46.572Z",
"scheduled_until": "2025-12-17T10:00:00.000Z",
"shortlink": "https://stspg.io/v8dv3fhbzpdf",
"started_at": "2025-12-11T09:46:49.824Z",
"status": "completed",
"updated_at": "2025-12-17T08:48:55.266Z"
},
{
"components": [
{
"created_at": "2018-09-13T14:14:48.490Z",
"description": null,
"group_id": "3kks3tvwt7dj",
"id": "f4nybkvgql23",
"name": "Remote access services",
"page_id": "5hd91rpjl5ws",
"position": 1,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-17T09:00:09.811Z"
},
{
"created_at": "2018-10-08T11:50:59.905Z",
"description": null,
"group_id": "3kks3tvwt7dj",
"id": "08bfq3tfmtmh",
"name": "Login",
"page_id": "5hd91rpjl5ws",
"position": 2,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-17T09:00:10.095Z"
},
{
"created_at": "2018-09-13T14:13:51.469Z",
"description": null,
"group_id": "3kks3tvwt7dj",
"id": "w1zbbn2vg2cn",
"name": "Netop Portal frontend",
"page_id": "5hd91rpjl5ws",
"position": 3,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-17T09:00:10.186Z"
},
{
"created_at": "2020-10-16T14:12:08.624Z",
"description": "Impero Connect Portal OnDemand sessions",
"group_id": "3kks3tvwt7dj",
"id": "8vzk9f526yk6",
"name": "OnDemand",
"page_id": "5hd91rpjl5ws",
"position": 4,
"showcase": true,
"start_date": "2020-10-15T21:00:00.000Z",
"status": "operational",
"updated_at": "2026-08-17T09:00:10.409Z"
}
],
"created_at": "2025-04-29T14:59:21.636Z",
"id": "v4gbs7z9vx4j",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "f4nybkvgql23",
"name": "Impero Connect Portal - Remote access services",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "08bfq3tfmtmh",
"name": "Impero Connect Portal - Login",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "w1zbbn2vg2cn",
"name": "Impero Connect Portal - Impero Connect Portal frontend",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "8vzk9f526yk6",
"name": "Impero Connect Portal - OnDemand",
"new_status": "operational",
"old_status": "under_maintenance"
}
],
"body": "The scheduled maintenance has been completed.",
"created_at": "2025-05-08T20:44:40.303Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-05-08T20:44:40.303Z",
"id": "xwgv3g47ksps",
"incident_id": "v4gbs7z9vx4j",
"status": "completed",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-05-08T20:44:40.303Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f4nybkvgql23",
"name": "Impero Connect Portal - Remote access services",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "08bfq3tfmtmh",
"name": "Impero Connect Portal - Login",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "w1zbbn2vg2cn",
"name": "Impero Connect Portal - Impero Connect Portal frontend",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "8vzk9f526yk6",
"name": "Impero Connect Portal - OnDemand",
"new_status": "under_maintenance",
"old_status": "operational"
}
],
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2025-05-08T20:00:21.931Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-05-08T20:00:21.931Z",
"id": "ggsm5d0x6zc9",
"incident_id": "v4gbs7z9vx4j",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-05-08T20:00:21.931Z",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "Maintenance will begin as scheduled in 60 minutes.",
"created_at": "2025-05-08T19:00:24.108Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-05-08T19:00:24.108Z",
"id": "3wfnm4t30dyy",
"incident_id": "v4gbs7z9vx4j",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-05-08T19:00:24.108Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f4nybkvgql23",
"name": "Impero Connect Portal - Remote access services",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "08bfq3tfmtmh",
"name": "Impero Connect Portal - Login",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "w1zbbn2vg2cn",
"name": "Impero Connect Portal - Impero Connect Portal frontend",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "8vzk9f526yk6",
"name": "Impero Connect Portal - OnDemand",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Downtime notification - we will be offline on \u003cb\u003eThursday, May 8th, between 20:00 - 21:00 UTC\u003c/b\u003e, while we make system improvements.",
"created_at": "2025-04-29T14:59:21.686Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-04-29T14:59:21.686Z",
"id": "132ccynkx9tn",
"incident_id": "v4gbs7z9vx4j",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-04-29T14:59:21.686Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Scheduled Portal maintenance release",
"page_id": "5hd91rpjl5ws",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2025-05-08T20:44:40.303Z",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2025-05-08T20:00:00.000Z",
"scheduled_remind_prior": true,
"scheduled_reminded_at": "2025-05-08T19:00:24.255Z",
"scheduled_until": "2025-05-08T21:00:00.000Z",
"shortlink": "https://stspg.io/3fp0jvny8mth",
"started_at": "2025-04-29T14:59:21.626Z",
"status": "completed",
"updated_at": "2025-05-08T20:44:40.319Z"
},
{
"components": [
{
"created_at": "2018-09-13T14:14:48.490Z",
"description": null,
"group_id": "3kks3tvwt7dj",
"id": "f4nybkvgql23",
"name": "Remote access services",
"page_id": "5hd91rpjl5ws",
"position": 1,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-17T09:00:09.811Z"
},
{
"created_at": "2020-10-16T14:12:08.624Z",
"description": "Impero Connect Portal OnDemand sessions",
"group_id": "3kks3tvwt7dj",
"id": "8vzk9f526yk6",
"name": "OnDemand",
"page_id": "5hd91rpjl5ws",
"position": 4,
"showcase": true,
"start_date": "2020-10-15T21:00:00.000Z",
"status": "operational",
"updated_at": "2026-08-17T09:00:10.409Z"
}
],
"created_at": "2025-04-17T11:06:54.986Z",
"id": "dj35phsxmb5p",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "f4nybkvgql23",
"name": "Impero Connect Portal - Remote access services",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "8vzk9f526yk6",
"name": "Impero Connect Portal - OnDemand",
"new_status": "operational",
"old_status": "under_maintenance"
}
],
"body": "The scheduled maintenance has been completed.",
"created_at": "2025-04-24T07:00:22.665Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-04-24T07:00:22.665Z",
"id": "3dv61p54qd84",
"incident_id": "dj35phsxmb5p",
"status": "completed",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-04-24T07:00:22.665Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f4nybkvgql23",
"name": "Impero Connect Portal - Remote access services",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "8vzk9f526yk6",
"name": "Impero Connect Portal - OnDemand",
"new_status": "under_maintenance",
"old_status": "operational"
}
],
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2025-04-24T05:00:26.151Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-04-24T05:00:26.151Z",
"id": "8lpm79d2g919",
"incident_id": "dj35phsxmb5p",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-04-24T05:00:26.151Z",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "Maintenance will begin as scheduled in 60 minutes.",
"created_at": "2025-04-24T04:00:45.244Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-04-24T04:00:45.244Z",
"id": "34h1z6lbjz79",
"incident_id": "dj35phsxmb5p",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-04-24T04:00:45.244Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f4nybkvgql23",
"name": "Impero Connect Portal - Remote access services",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "8vzk9f526yk6",
"name": "Impero Connect Portal - OnDemand",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "\u003cb\u003eThursday, April 24th, between 05:00 - 07:00 UTC\u003c/b\u003e we will make system improvements. We expect no downtime but minor disruptions may occur. For more information on the impact, click \u003ca target='_blank' href=\"https://support.netop.com/hc/en-us/articles/35539152733715-Minor-disruptions-during-system-improvements\"\u003ehere\u003c/a\u003e.",
"created_at": "2025-04-17T11:06:55.047Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-04-17T11:06:55.047Z",
"id": "gj974nlpmfws",
"incident_id": "dj35phsxmb5p",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-04-17T11:09:04.191Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Scheduled Portal maintenance release",
"page_id": "5hd91rpjl5ws",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2025-04-24T07:00:22.665Z",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2025-04-24T05:00:00.000Z",
"scheduled_remind_prior": true,
"scheduled_reminded_at": "2025-04-24T04:00:45.405Z",
"scheduled_until": "2025-04-24T07:00:00.000Z",
"shortlink": "https://stspg.io/rf0fsxt33w7r",
"started_at": "2025-04-17T11:06:54.977Z",
"status": "completed",
"updated_at": "2025-04-24T07:00:22.697Z"
},
{
"components": [
{
"created_at": "2018-09-13T14:14:48.490Z",
"description": null,
"group_id": "3kks3tvwt7dj",
"id": "f4nybkvgql23",
"name": "Remote access services",
"page_id": "5hd91rpjl5ws",
"position": 1,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-17T09:00:09.811Z"
}
],
"created_at": "2024-12-16T13:59:58.013Z",
"id": "5zwjt3y6kp2p",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "f4nybkvgql23",
"name": "Impero Connect Portal - Remote access services",
"new_status": "operational",
"old_status": "under_maintenance"
}
],
"body": "The scheduled maintenance has been completed.",
"created_at": "2024-12-18T07:00:42.790Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2024-12-18T07:00:42.790Z",
"id": "zr27fh71rtd9",
"incident_id": "5zwjt3y6kp2p",
"status": "completed",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2024-12-18T07:00:42.790Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f4nybkvgql23",
"name": "Impero Connect Portal - Remote access services",
"new_status": "under_maintenance",
"old_status": "operational"
}
],
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2024-12-18T06:00:21.501Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2024-12-18T06:00:21.501Z",
"id": "2nrkfjpwkw9y",
"incident_id": "5zwjt3y6kp2p",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2024-12-18T06:00:21.501Z",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "Maintenance will begin as scheduled in 60 minutes.",
"created_at": "2024-12-18T05:00:21.344Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2024-12-18T05:00:21.344Z",
"id": "btwqkvfkpzsb",
"incident_id": "5zwjt3y6kp2p",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2024-12-18T05:00:21.344Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f4nybkvgql23",
"name": "Impero Connect Portal - Remote access services",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "\u003cb\u003eWednesday, December 18th, between 06:00 - 08:00 UTC\u003c/b\u003e we will make system improvements. We expect no downtime but minor disruptions may occur. For more information on the impact, click \u003ca target=\"_blank\" href=\"https://support.imperosoftware.com/hc/en-gb/articles/10590418267795-Minor-disruptions-during-system-improvements\"\u003ehere\u003c/a\u003e.",
"created_at": "2024-12-16T13:59:58.062Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2024-12-16T13:59:58.062Z",
"id": "yxp51f71l0r0",
"incident_id": "5zwjt3y6kp2p",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2024-12-16T13:59:58.062Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Scheduled Portal maintenance release",
"page_id": "5hd91rpjl5ws",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2024-12-18T07:00:42.790Z",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2024-12-18T06:00:00.000Z",
"scheduled_remind_prior": true,
"scheduled_reminded_at": "2024-12-18T05:00:21.586Z",
"scheduled_until": "2024-12-18T08:00:00.000Z",
"shortlink": "https://stspg.io/8h3v8j5j0gcy",
"started_at": "2024-12-16T13:59:58.006Z",
"status": "completed",
"updated_at": "2024-12-18T07:00:42.806Z"
}
],
"page": {
"id": "5hd91rpjl5ws",
"name": "Netop Portal",
"url": "https://status.netop.com"
},
"status": {
"description": "All Systems Operational",
"indicator": "none"
}
}