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Start your security review View & download sensitive information Ask for information Overview Operational orchestration for complex processes An orchestration platform for complex and regulated operations. Next Matter runs customer and employee processes as structured workflows that coordinate people, systems and AI. Each step is recorded as it happens, so every process has a complete audit trail. Compliance GDPR SOC 2 Type 2 Documents COMPLIANCESOC 2 Type 2 POLICIESAcceptable Use Policy POLICIESAsset Management Policy POLICIESAudit and Accountability Policy POLICIESBackup Policy POLICIESBusiness Continuity/Disaster Recovery (BC/DR) Policy POLICIESChange Management Policy POLICIESCode of Conduct Policy POLICIESData Classification Policy POLICIESData Protection Policy POLICIESData Retention Policy POLICIESEncryption Policy Risk Profile We have secure, reliable hosting that customers can depend on. We are happy to provide details about our risk mitigation practices and recovery objectives upon request. Product Security We pay great attention to enterprise features such as access control and single sign on. We are happy to provide more details about our enterprise features upon request. Reports We may provide security-related reports upon request. Self-Assessments We are working on our security compliance. We can provide completed questionnaires upon request. Data Security We follow industry best practices for data security. We are happy to provide more details about our data security practices upon request. App Security We take application security seriously and are putting together a program to monitor internal apps. AI We take the usage of AI seriously in our organization and work to ensure security and reliability of the AI. ESG We prioritize and take environmental, social, and governance (ESG) considerations seriously in our operations and decision-making processes. Legal Subprocessors Privacy Policy Data Privacy Privacy of customer data is top of mind. We follow industry best practices and follow all applicable privacy regulations. Access Control Access is tightly monitored and controlled at our company. We are happy to provide more details about our access control practices upon request. Infrastructure We take great care to work with best-in-class infrastructure providers that provide secure computing and storage. We are happy to provide more details about our infrastructure upon request. Endpoint Security We follow industry best practices for endpoint security. We are happy to provide more details about our endpoint security practices upon request. Network Security We protect our corporate network against external & internal threats. Corporate Security We implement internal measures and practices to maintain a high standard of security. Policies Acceptable Use Policy Asset Management Policy Audit and Accountability Policy View more Security Grades We are constantly monitoring the security of our website. We will post our grades from public security rating agencies when they become available. Incident Response We have a dedicated team that responds to security incidents. We are happy to provide more details about our incident response practices upon request. Risk Management We have a dedicated team that manages security risks. We are happy to provide more details about our risk management practices upon request. Asset Management We have strict asset management policies in place to ensure that all assets are accounted for and secure. BC/DR Business Continuity Plan (BCP) Training We provide security awareness training to all employees to ensure that they are aware of security best practices. Change Management We have a change and configuration management process in place to ensure that changes are properly reviewed and approved. Continuous Monitoring We continuously monitor our systems for security threats and vulnerabilities. We are happy to provide more details about our continuous monitoring practices upon request. Subprocessors