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Trust Centre Learn more about WebEngage's security compliances, audit reports and extensive controls As a WebEngage customer, your information is protected with advanced encryption, compliant infrastructure, and regular security assessments. Our Customer Data Platform (CDP) is built with security at its core, enabling you to manage customer data securely. Security built for Enterprise-Grade Scale Home Security 850+ global brands trust WebEngage for customer engagement and retention We Ensure 100% Customer Data Protection at WebEngage Data governance With the WebEngage CDP, we provide comprehensive tools and features to help our customers comply with essential data privacy regulations such as GDPR, CCPA, and more. Our offerings include solutions for managing profile consent and handling requests for data access and deletion. External Audit WebEngage undergoes annual third-party audits to ensure our internal controls are designed and operated effectively, following industry standards such as SOC 2 and ISO 27001. Our third-party audit reports can be downloaded directly from our self-service Trust Center. Your Customers’ Data Security Is Our #1 Priority Data Encryption TLS Protocols with SHA256 algorithms to handle data communications. SSO Login IDP integration. SSO login to govern your password and user management policies. Data Access Role based access control and maker-checker principles available. Data Hashing User contact information can be hashed. PII data can be masked. Audit Log All actions taken by an admin, across the dashboard are logged for auditing. HIPAA Compliance Safeguards patient data, preventing high regulatory fines and legal issues. GDPR Compliance WebEngage is GDPR compliant and takes necessary steps to ensure customer privacy. ISO Certification WebEngage is ISO 27001:2013 certified ensuring highest data security standards Back platform Platform ZeroPII No personal data stored. AI-Powered Atlas AI-powered customer engagement suite. Back Capabilities CDPx Your schema, your engagement rules Analytics Deeper analytics, sharper decisions Segmentation Precise user segmentation, simplified Automation Automate workflows, orchestrate growth Personalization Smarter web and app personalization Recommendations Context-aware recommendations that sell Back channels Mobile Web Email Whatsapp Digital Advertising SMS RCS IVR, Chatbot, & more Back to Products Solutions Travel & Hospitality Healthcare Automotive Insurance E-commerce and Retail Back to Products Resources Product Releases Ebooks Blogs Newsroom Webinars EngageMint Impact Stories Glossary FEATURED Featured Release Introducing Entity Relationship Visualizer – Manage Relationships Between Your CDPx Data Objects In A Visual Interface Read more Past Webinar Slice Deeper: Multi-Dimensional Metrics and Smarter Funnels View Recording Products Platform ZeroPIITM, AtlasTM Capabilities CDPxTM, Analytics, Segmentation & more Channels Mobile, Email, WhatsApp, SMS & more Solutions BLACK Resources Request a Demo Login