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AI & ML Analytics Auth & Identity Business Ops Communication Infrastructure Observability Support EU US Purpose Amazon Web Services aws.amazon.com Purpose: Primary cloud infrastructure, compute, and storage for all Sola services Category: Infrastructure Location: EU / US MongoDB, Inc. mongodb.com Purpose: NoSQL database hosting for service data persistence Category: Infrastructure Location: US ClickHouse clickhouse.com Purpose: High-performance event and analytics database Category: Infrastructure Location: EU / US OpenAI OpCo, LLC openai.com Purpose: LLM and generative AI infrastructure for security automation features Category: AI & ML Location: EU / US Anthropic (Claude) anthropic.com Purpose: LLM and generative AI infrastructure for security automation features Category: AI & ML Location: US Frontegg, Ltd. frontegg.com Purpose: User management, authentication, and authorisation infrastructure Category: Auth & Identity Location: EU / US Datadog Inc. datadoghq.com Purpose: Platform performance monitoring, debugging, and alerting Category: Observability Location: US Coralogix coralogix.com Purpose: Security information and event management (SIEM), log analysis Category: Observability Location: EU / US Heap, Inc. heap.io Purpose: Product usage analytics for feature development and UX improvements Category: Analytics Location: US PostHog posthog.com Purpose: Product analytics, session replay, and feature flags Category: Analytics Location: US Product Fruits s.r.o. productfruits.com Purpose: In-app user onboarding, product tours, and training flows Category: Analytics Location: EU Slack Technologies slack.com Purpose: Internal team communication Category: Communication Location: EU / US Twilio, Inc. Segment & SendGrid Purpose: Customer data platform (Segment) and transactional email delivery (SendGrid) Category: Communication Location: US Freshworks Inc. freshworks.com Purpose: Technical support ticketing and customer service management Category: Support Location: US Google, LLC google.com Purpose: Workspace (email and document collaboration) and Google Analytics Category: Business Ops Location: US HubSpot, Inc. hubspot.com Purpose: Marketing automation and CRM for customer communications Category: Business Ops Location: US Salesforce, Inc. salesforce.com Purpose: Enterprise CRM for sales and account management Category: Business Ops Location: US No vendors match your search. Thanks — you’re subscribed. We’ll let you know about any sub-processor changes. Something went wrong. Please try again. A sub-processor is a third-party service provider engaged by Sola to process personal data on your behalf, in connection with Sola services. As your personal data processor, Sola is fully responsible for ensuring that each sub-processor is subject to appropriate data protection obligations consistent with Sola’s commitments under your DPA and in no case less than what applicable data protection law requires. What is a sub-processor? Building and running a reliable, secure platform and related services requires specialised infrastructure and services that we partner with best-in-class vendors to provide rather than replicate internally. This includes cloud infrastructure to host and protect your data, authentication services, analytics to improve the product, AI models that power our security automation features, and support tools to help our team serve you effectively. Every sub-processor is selected with data security in mind and is bound by contractual data protection obligations consistent with Sola’s obligations under the applicable DPA and applicable data protection laws. Why does Sola use sub-processors? Use the subscription form at the top of this page to receive email notifications. You will be notified in advance before any new sub-processor is authorised to process personal data. You have 14 days from receipt of that notice to raise a written objection, on grounds that the proposed sub-processor does not comply with applicable data protection law. How do I subscribe to sub-processor change notifications? Yes. Before authorising any sub-processor to handle personal data, Sola enters into a written Data Processing Agreement with them. Each agreement requires the sub-processor to comply with applicable data protection law and to implement appropriate technical and organisational security measures. Where required by applicable law — for example, for data transfers from the EU or UK — these agreements also incorporate the relevant Standard Contractual Clauses (SCCs). Do you have Data Processing Agreements in place with sub-processors? Personal data may be transferred to countries outside the EEA or UK when required in connection with the services. For transfers to countries not covered by a European Commission or UK adequacy decision, Sola relies on Standard Contractual Clauses (SCCs) and/or other applicable transfer mechanisms, such as the EU-U.S. Data Privacy Framework, as the lawful transfer mechanism. Module II (Controller-to-Processor) applies to transfers from customers to Sola. Module III (Processor-to-Processor) applies to onward transfers from Sola to its sub-processors. For purposes of the SCCs, governing law is Ireland; disputes are subject to the courts of Dublin, as further described in the DPA. Please see the DPA for additional details regarding international data transfers and applicable transfer mechanisms. How are international data transfers safeguarded? Sola maintains this page as the current authoritative list of its authorised sub-processors. When Sola intends to appoint a new sub-processor, customers receive advance written notice before that sub-processor begins processing personal data. Customers may raise a written objection within 14 days of receiving notice, on grounds that the proposed sub-processor does not comply with applicable data protection law. Sola will use reasonable efforts to resolve the objection within 60 days as provided under the DPA. If no resolution is reached, the affected portion of the agreement may be terminated. See the DPA for full details. How does Sola manage sub-processor changes? For detailed information on how Sola processes personal data on your behalf, see the Data Processing Addendum. For information on Sola’s processing of personal data as a controller, see the Privacy Policy. Security certifications, audit reports, and our full security posture are available at the Trust Center. For specific questions, contact [email protected]. Where can I get more information? Change log Date Change Type Jun 11, 2026 Initial publication of standalone sub-processors page, listing Sola’s current authorized Sub-processors. Published