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Loyalty Juggernaut and Loyalty Academy Brasil Bring Advanced Loyalty Technology and Performance Management to BrazilLoyalty Academy Brasil partnershipRead the release
Contents
Trust & policies
These Terms of Service govern your use of Loyalty Juggernaut, Inc.'s ("LJI") website at lji.io. Use of the GRAVTY® platform and related Services is separately governed by the Master Subscription Agreement (MSA) executed between LJI and each Client.
Overview
Loyalty Juggernaut, Inc. is a Delaware corporation headquartered in Palo Alto, California. We operate the website at lji.io, marketing pages describing the GRAVTY® platform, and the Trust Center. The marketing pages do not themselves grant any right to use the GRAVTY® Services.
By using the LJI website, you agree to these Terms, to our Privacy Policy, and to our Cookies Policy. If you do not agree, please do not use the website.
Master Subscription Agreement
Access to and use of the GRAVTY® platform and Services is governed by the Master Subscription Agreement (MSA) executed between LJI and the Client, together with the relevant Subscription Service Order. Defined terms used here have the same meaning as in the MSA.
The MSA covers, among other things, license scope, data ownership, confidentiality, payment terms, service-level commitments, term and termination, liability limitations, and dispute resolution. Clients with an active MSA should refer to that document for the controlling terms.
If you would like to receive a copy of the MSA for review, contact rfp@lji.io.
Site Use
You may browse the website for the purpose of evaluating LJI, GRAVTY®, and our Services. You may not:
Scrape, mirror, or systematically reproduce the website or any part of it without written permission.
Attempt to gain unauthorized access to LJI systems, accounts, or non-public areas of the site.
Use the website to transmit malware, conduct vulnerability probes outside the scope of a coordinated disclosure, or interfere with other users' use of the site.
Use any LJI marks, including GRAVTY®, the Loyalty Juggernaut name, or any LJI logos, in a way that suggests endorsement, partnership, or affiliation that does not exist.
GRAVTY® is a registered trademark of Loyalty Juggernaut, Inc.
Contact
For questions about these Terms, contact elevate@lji.io. For MSA, procurement, or RFP/RFI matters, contact rfp@lji.io. For data privacy or security inquiries, contact the team via the channels in the Trust Center.
More policies
All policies
Privacy Policy
How we collect, use, and share personal data, and our Data Privacy Framework commitments.
Cookies Policy
How and when we use cookies in connection with our Services.
Data Security
Our information security practices, controls, and certifications (SOC 2 Type II, ISO 27001).
Incident Management
Our process for detecting, reporting, and resolving security incidents.
Release Management
Our change management and release management procedures.
Sub-Processors
List of third-party sub-processors engaged by Loyalty Juggernaut.