Loyalty Juggernaut

lji.io

Loyalty Juggernaut declares 12 subprocessors, plus 5 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Twilio and Datadog. No published changes since we first read it on Nov 6, 2026.

Subprocessors CSV of Loyalty Juggernaut's subprocessors · Atom feed of Loyalty Juggernaut's subprocessors DORA draft CSV of Loyalty Juggernaut's subprocessors as declared by Loyalty Juggernaut what's this? · 

12 third parties, 5 affiliates.

NamePurposeLocationListed since
Amazon Asia-Pacific Resources Private Limited Singapore
Amazon Data Services Emirates LLC UAE
Amazon Data Services India Private Limited India
Amazon Data Services Ireland Limited Ireland
Amazon Web Services, Inc. United States
Amazon Web Services Germany GmbH Germany
Amazon Web Services South Africa (Pty) Ltd. South Africa
Beijing Sinnet Technology Co. Ltd (AWS) China
Datadog, Inc. Third-party logging platform used for ingesting, parsing, querying, and performing analytics on Service applications and infrastructure logs.United States
Mailchimp, Inc. Email campaign service provider used within LJI Service to send notification emails and dashboards to Agents and End-Users.United States
Meta Platforms, Inc. (WhatsApp Business)
WhatsApp is used by GRAVTY® as a conversational messaging channel to deliver and receive loyalty-related communications between Clients and their Members. GRAVTY® processes member mobile numbers, message content, and conversation history to enable secure two-way communication, transactional notifications, balance inquiries, offer discovery, and support interactions.
United States
Twilio Third-party SMS Service Provider that LJI uses to deliver SMS to the members of the Client's loyalty program.United States
Loyalty Juggernaut affiliates (5)
NamePurposeLocationListed since
Loyalty Juggernaut, Inc. United States
Loyalty Juggernaut Canada Inc. Canada
Loyalty Juggernaut India Private Ltd India
Loyalty Juggernaut Information Technology (Shanghai) Co. Ltd. China
Loyalty Juggernaut Software Limited UAE

Web TechnologiesCSV of Loyalty Juggernaut's web technologies · Atom feed of Loyalty Juggernaut's web technologies

Loyalty Juggernaut's homepage made 266 requests to 7 domains, and 3 services controlled by another company.

Analytics (1): Google CloudMarketing automation (1): ApolloOther (1): SEO: Ahrefs

3 third parties by category: Analytics 1Marketing automation 1Other 1

Third parties 3 · 7 requests
Apollo Apollo.io 1% of the page's requests 3
Google Cloud Google Analytics Google Tag Manager 1% of the page's requests 3
Ahrefs Ahrefs <1% of the page's requests 1
First party 1 · 259 requests
Loyalty Juggernaut Astro HSTS Open Graph PWA Priority Hints Vercel 97% of the page's requests 259

3 tracked companies loaded by the homepage are not in Loyalty Juggernaut's subprocessor list. A website can use a service without it processing customer data.

Incidents reported by Loyalty Juggernaut's subprocessorsCSV of incidents reported by vendors Loyalty Juggernaut lists · Atom feed of incidents reported by vendors Loyalty Juggernaut lists

184 reported incidents in the last 30 days, by 2 of the vendors Loyalty Juggernaut lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Loyalty Juggernaut was involved.

DateCompanyIncidentImpactLasted
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
TwilioIssue resolved minor1 h 43 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
TwilioWhatsApp Business API Message Send Failures minor16 h 29 min
TwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
TwilioVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
TwilioSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
TwilioSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min
TwilioSMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor13 h 31 min
TwilioSMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor8 h 40 min
TwilioSMS Delivery Failures from Twilio to ETL Laos minor16 h 8 min
TwilioSMS Delivery Failures from Twilio to MTN Nigeria minor6 h
TwilioSilent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada minor14 h 12 min
TwilioSMS Delivery Receipt Delays from Twilio to Globe Philippines minor13 h 16 min
TwilioSMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States minor21 h 36 min
TwilioSMS Delivery Delays from Twilio to Multiple Networks in India minor3 h 39 min
TwilioSMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand minor2 days
TwilioSMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile minorongoing
TwilioSMS Delivery Delays from Twilio to Claro Dominican Republic minor3 h 46 min
TwilioTwiML ConversationRelay Documents Page Error minor1 h 55 min
TwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor3 h 44 min
TwilioVoice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia minor36 min
TwilioNotification Logs Unavailable in Console minor1 h 34 min

And 159 more. All of them: CSV · Who is around them.

ChangesCSV of Loyalty Juggernaut's changes · Atom feed of Loyalty Juggernaut's changes

See the list as we read it on any date: Time machine

None since tracking began.

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Loyalty Juggernaut transparency rating

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