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Trust center Security and privacy, built into every call. Harmony.ai runs voice for revenue teams in regulated industries. Security, privacy, and compliance aren’t a box we tick at the end - they’re built into the platform, the infrastructure, and every call we make on your behalf. Book a Demo Architecture How we keep your data safe. The engineering decisions behind every Harmony.ai customer's security posture. End-to-end encryption TLS 1.3 in transit. AES-256 at rest. Customer-managed keys on Enterprise. Per-tenant isolation Logs, transcripts, embeddings - siloed at the tenant level. No cross-customer training. Data residency US, EU, and APAC regions. You choose where transcripts and recordings live. Sub-processor transparency Full list published, 30-day notice on changes. Penetration testing Annual third-party pen-test. Latest summary available under NDA. Vulnerability disclosure Public vulnerability disclosure program. Bounties for critical findings. SSO & access control SAML single sign-on, role-based access, and least-privilege admin permissions across the platform. Call data controls Configurable retention windows, PII/PHI redaction, and deletion on request for every recording and transcript. Run voice AI in your regulated environment. Book 20 minutes - we’ll walk your security team through the architecture and share reports under NDA. Book a Demo Enterprise-grade security Enterprise-grade AI infrastructure with built-in protection and security, data privacy, governance, permissions, and compliance. SOC Type 2 We meet SOC 2 requirements to ensure secure and compliant management of data across all our systems. GDPR We operate under GDPR - the world's strictest standard for data privacy. HIPAA We safeguard your protected health information with HIPAA-compliant processes, policies, and technical controls. ISO 27001 Harmony is fully certified with ISO 27001, the internationally recognized standard for information security management.