Harmony.ai

harmony.ai

Harmony.ai declares 9 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Nov 7, 2026.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

9 third parties.

NamePurposeLocationListed since
Amazon Web Services EMEA SARL Cloud processing, AI processing services
Anthropic PBC AIAI processing services
Cloudflare, Inc. WAF (Web Application Firewall)
Datadog, Inc. Application monitoring for servers, databases, tools, and services
ElevenLabs AIAI Voice processing Service
Google Cloud EMEA Limited Cloud processing, AI processing services
MongoDB Atlas Database
OpenAI, L.L.C. AIAI processing services
Twilio Inc. (SendGrid) Telephony services

Web TechnologiesCSV · Atom

Harmony.ai's homepage made 129 requests to 16 domains, and 8 services controlled by another company.

Analytics (3): Cloudflare, LinkedIn, MetaAdvertising (2): Microsoft, Google CloudMarketing automation (1): Funnel FightersCookie compliance (1): CookieYesOther (1): SEO: Ahrefs

8 third parties by category: Analytics 3Advertising 2Marketing automation 1Cookie compliance 1Other 1

Third parties 8 · 46 requests
Microsoft Microsoft Advertising 9% of the page's requests 12
CookieYes CookieYes 8% of the page's requests 10
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 8% of the page's requests 10
Cloudflaresubprocessor Cloudflare Browser Insights 3% of the page's requests 4
Funnel Fighters Funnel Fighters 2% of the page's requests 3
LinkedIn Linkedin Insight Tag 2% of the page's requests 3
Meta Facebook Pixel 2.9.438 2% of the page's requests 3
Ahrefs Ahrefs <1% of the page's requests 1
First party 1 · 83 requests
Harmony.ai Cloudflare Cloudflare Turnstile Framer Motion HTTP/3 Linkedin Ads Microsoft Clarity Next.js 16.3.3 Next.js App Router Open Graph Priority Hints React Webpack core-js 3.32.2 64% of the page's requests 83

5 tracked companies loaded by the homepage are not in Harmony.ai's subprocessor list. A website can use a service without it processing customer data.

Incidents reported by Harmony.ai's subprocessorsCSV · Atom

270 reported incidents in the last 30 days, by 6 of the vendors Harmony.ai lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Harmony.ai was involved.

DateCompanyIncidentImpactLasted
TwilioMMS Delivery Failures from Twilio to GCI United States minor3 min
TwilioSMS Delivery Failures from Twilio Long Codes to AT&T United States minorongoing
TwilioSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
TwilioSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
TwilioSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
OpenAIUnable to start new Workspace Agent runs criticalongoing
TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minorongoing
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
TwilioVoice Call Failures in JP1 minor3 h 51 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
ElevenLabsScribe v3 Live outage major1 h 53 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
TwilioIssue resolved minor1 h 43 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
TwilioWhatsApp Business API Message Send Failures minor16 h 29 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
TwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
TwilioVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
TwilioSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min

And 245 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

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