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Test how your agents actually behave across workflows, tools, and actions | Try Agent Assurance now! TestMu AI Sub-Processors Terms of serviceAI TermsAcceptable Use PolicyPrivacy PolicyCookie PolicySub-processorsData Processing AddendumCalifornia Consumer Privacy ACT (CCPA) List of TestMu Processors & Sub-Processors Last Updated: January 12, 2026 To deliver services, LambdaTest, Inc., d/b/a TestMu (“TestMu) and its Affiliates may use third-party data processors (“Third-Party Sub-Processors”) and TestMu Affiliates to process Customer Data (Account data & Test Execution data). Capitalized terms not defined on this page have the meanings ascribed to them by the terms set forth in the TestMu Terms of Service or the written agreement between you and TestMu, as applicable (the “Agreement”), ensuring privacy and security as described in our Privacy Policy. TestMu uses a commercially reasonable selection process to evaluate the security, privacy, and confidentiality practices of such Processors and sub-processors. Additionally, TestMu ensures that its Processors and sub-processors satisfy contractual obligations as those required by TestMu (as a Controller or Processor as may be applicable) through requisite Data Protection Addendum (“DPA”). TestMu has formed positive working relationships with other organizations with the goal of safeguarding our customer data. We take privacy very seriously, and as such, we have provided a list of our sub-processors below. 1. Infrastructure Sub processors TestMu owns or controls access to the infrastructure that TestMu uses to host and Process Test Execution Data submitted to the Services, other than as set forth herein. Currently, the TestMu production systems used for hosting Test Execution Data for the Services are located in the infrastructure Sub-processor listed below. Users accounts are typically established in one of these regions based on where the User is located, but may be shifted among locations to ensure performance and availability of the Services. The following table describes the legal entity engaged by TestMu in the storage of Service Data. TestMu also uses additional services provided by this Sub-processor to Process Test Execution Data as needed to provide the Services. Entity Name Sub processing Activities Country of Storage Security & Supplemental Measures Amazon Web Services (AWS) Cloud data hosting Services, Infrastructure, and Storage. United States, Frankfurt, India & Ireland AWS Compliance Programs AWS Sub-processors Microsoft Azure Cloud data hosting Services, Infrastructure, and Storage Customer Selected (United States,Frankfurt, Ireland, India, Australia etc.) Microsoft Trust Center Service Trust Portal Cloudflare, Inc Provides content distribution (CDN), security and DNS services for web traffic transmitted to and from the Services. OR Secure and manage traffic to the Services, with access to URL interactions and IP addresses. Global Certifications and Compliance Resources Cloudflare Sub-Processors SumoLogic,Inc. Event tracking and Logs management for platform for service improvement, and Infrastructure monitoring. United States SumoLogic SubProcessors 2. Product Communications & Monitoring Subprocessors “Account data” is any Personal Information other than 'Test execution data' provided by the Customer during the Services and includes Personal Information to any employee, user, or customer personnel. We refer to this data as 'TestMu Account data.' Personal Information contains names, email addresses and Phone numbers. Entity Name Sub processing Activities Country of Storage Security & Supplemental Measures MacStadium, Inc Cloud Infrastructure services, Devices hosting, and data center services United States MacStadium Sub-processors Leaseweb Cloud Infrastructure services, Devices hosting, and data center services United States, UK and Singapore Leaseweb Subprocessors CtrlS Cloud Infrastructure services, Devices hosting, and data center services India CtrlS Subprocessors Servecentric Cloud Infrastructure services, Devices hosting, and data center services Europe Servecentric Okta SSO and user authentication United States Okta Sub-processors SumoLogic,Inc. Event tracking and Logs management for platform for service improvement, and Infrastructure monitoring. United States SumoLogic SubProcessors Amplitude, Inc. Analytics & visualization software and customer platform experience United States Amplitude Subprocessor Atlassian Project management and product & engineering related activity tracking, product quality documentation. United States Atlassian Sub-processors OpsGenie Infrastructure Capacity Monitoring & Alerting United States Opsgenie Subprocessors HashiCorp Vault Security Vault for United States HashiCorp Sub processor list GitHub Web-based version control and collaboration platform for software developers United States Github Subprocessors list Brightdata Data collection and proxy services United States 3. Customer Support Sub processors Entity Name Sub processing Activities Country of Storage Security & Supplemental Measures SalesForce Service Desk Cloud-based Customer Support Services, used as a ticketing platform by our Customer Success team. United States SalesForce Sub processors SalesForce CRM Live Customer Chat platform, used for providing real time chat support for prospects/customers. United States SalesForce Sub processors Slack Technologies, Inc. Communication tool United States Slack Subprocessor 4. AI Tools Sub processors TestMu utilizes artificial intelligence technology developed by third parties to facilitate the Services. These providers are the processors set forth below. Entity Name Sub processing Activities Country of Storage Security & Supplemental Measures OpenAI Generative AI United States https://openai.com/policies/terms-of-use Microsoft Azure Cloud data hosting Services, Infrastructure, and Storage for Generative AI United States and Global Azure Security & Supplemental Measures 5. Internal Use Sub processors TestMu utilizes third parties to provide specific functionality to facilitate the Services. These providers are the processors set forth below. In order to provide the relevant functionality, these processors may have access to Customer data. Their use is limited to the indicated Services. Entity Name Sub processing Activities Country of Storage Security & Supplemental Measures Sales Force CRM Customer relationship management (CRM) platform, with access to name, email, role, and affiliation. United States SalesForce Subprocessors SalesForce Analytics Analytics purposes United States SalesForce Subprocessors LinkedIn Sales Navigator Social selling platform. Sales team find people on LinkedIn using this platform and reach out to them United States LinkedIn Subprocessors Stripe Payment Processor & platform to accept and manage online payments United States Stripe Subprocessors JustCall Provides telephony service on the cloud to make and receive phone calls for sales and support services United States JustCall Subprocessors Ring Central Customer calling platform United States Ring Central Subprocessors DocuSign Digital Transaction Management United States DocuSign Subprocessors Google LLC (G Suite) Email communication, cloud collaboration, calendar management and Internal productivity platform United States Google Workspace and Cloud Identity Subprocessors JumpCloud IAM Provides multifactor authentication and Identity and Access Management (IAM) capability Software-as-a-Service (SaaS) United States, India JumpCloud’s Sub-processors Slack Technologies, Inc. Messaging platform for internal communication, chat & notifications. United States Slack Subprocessor 1Password Provides secure credential storage application internally. United States 1Password Subprocessor List Keka Provides people resources management Software-as-a-Service (SaaS) India Keka Subprocessors Spotdraft Contract Management Software United States https://www.spotdraft.com/ Braze Customer Engagement application for email United States Braze Subprocessors Lusha Contact database/platform. We don’t share any information with them. We take the information of prospects from this portal and reach out to them. United States Lusha Subprocessors Apollo.io Apollo.io is used to enrich our incoming leads and existing database to add more demographic attributes. The primary service data processed by Apollo.io includes lead name, lead email address and lead company name. United States Apollo.io Subprocessors Calendly Online appointment scheduling software United States Calendly sub-processors Superhuman With Superhuman, you can get back to the top of their inbox. When you send an email, just choose a time United States Superhuman Subprocessors 6. Due Diligence & Safeguards TestMu undertakes to use a commercially reasonable selection process by which it evaluates the security, privacy, and confidentiality practices of proposed processors and sub-processors. TestMu generally requires its processor & sub-processors to satisfy equivalent obligations required from TestMu (as a Processor or a Controller) as set forth in applicable Data Protection Addendum and Privacy & Data Protection laws. 7. Process to Engage New Sub-processors TestMu undertakes to keep this list updated regularly to enable its customers to stay informed of the scope of sub-processing associated with the TestMu Services. Customers are expected to monitor this list periodically for such updates. A Customer who has signed a DPA with TestMu may object in writing to the processing of its Personal Information by a new sub-processor within thirty (30) days following the update of this policy and such objection shall describe Customer's legitimate reason(s) for objection. If the Customer does not object during such a time period, the new sub-processor(s) shall be deemed accepted. 8. Updates TestMu will keep this list updated by adding the names of new or replacement processors or sub-processors. The last date of update shall also be mentioned above. If you have any questions or concerns regarding our Sub-processor or a processor, please send us a detailed message to privacy@testmu.ai , and we will try to resolve your concerns. Table of Contents Infrastructure Sub processors Product Communications & Monitoring Subprocessors Customer Support Sub processors Internal Use Sub processors Due Diligence & Safeguards Process to Engage New Sub-processors Updates TestMu AI (Formerly LambdaTest)/Sub Processors