Snapshot 22804
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"pages": [
{
"end_time": "2026-09-30T23:59:59-04:00",
"months": [
{
"incidents": [
{
"code": "hd4b5qp8pn9p",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Vendour Outage Causing Degraded Call Performance and Recording Availibility",
"timestamp": "Sep \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e13:01\u003c/var\u003e - \u003cvar data-var='time'\u003e19:25\u003c/var\u003e EDT"
}
],
"name": "September",
"year": 2026
},
{
"incidents": [
{
"code": "t0f7pstzl11m",
"impact": "minor",
"message": "This incident has been resolved. To implement the fix, please update your CallRail Mobile application to version 6.12.1 or later.",
"name": "Issue Rendering the Call or Form Log on the CallRail iOS Mobile Application",
"timestamp": "Aug \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e10:49\u003c/var\u003e - \u003cvar data-var='time'\u003e15:59\u003c/var\u003e EDT"
},
{
"code": "vr2g479bm76w",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Integrations Connection Error",
"timestamp": "Aug \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e11:34\u003c/var\u003e - \u003cvar data-var='time'\u003e12:15\u003c/var\u003e EDT"
},
{
"code": "r5s6gclkmtxz",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Transcriptions API Timeout",
"timestamp": "Aug \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e10:13\u003c/var\u003e - \u003cvar data-var='time'\u003e11:25\u003c/var\u003e EDT"
},
{
"code": "tx9grjrs7n19",
"impact": "minor",
"message": "This incident has been resolved, and PCI Insights should be processing normally.",
"name": "PCI Insights Delay",
"timestamp": "Aug \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e13:10\u003c/var\u003e - \u003cvar data-var='time'\u003e14:06\u003c/var\u003e EDT"
}
],
"name": "August",
"year": 2026
},
{
"incidents": [],
"name": "July",
"year": 2026
}
],
"start_time": "2026-07-01T00:00:00-04:00",
"time_zone": "Eastern Time (US \u0026 Canada)"
},
{
"end_time": "2026-06-30T23:59:59-04:00",
"months": [
{
"incidents": [
{
"code": "n4ydkkhg9gwt",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled maintenance for CallRail Applications",
"timestamp": "Jun \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:34\u003c/var\u003e EDT"
}
],
"name": "June",
"year": 2026
},
{
"incidents": [
{
"code": "6nvg5kwrcyff",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Lead Center incoming call notification issue on iOS",
"timestamp": "May \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e14:09\u003c/var\u003e - May \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e07:15\u003c/var\u003e EDT"
}
],
"name": "May",
"year": 2026
},
{
"incidents": [
{
"code": "kx3fj4yg189b",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled maintenance for CallRail Applications",
"timestamp": "Apr \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:30\u003c/var\u003e EDT"
}
],
"name": "April",
"year": 2026
}
],
"start_time": "2026-04-01T00:00:00-04:00",
"time_zone": "Eastern Time (US \u0026 Canada)"
},
{
"end_time": "2026-03-31T23:59:59-04:00",
"months": [
{
"incidents": [
{
"code": "s1mz8gdy2shj",
"impact": "minor",
"message": "This incident has been resolved and the report backlog is now empty.",
"name": "Degraded Performance in Report Export Pipeline",
"timestamp": "Mar \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e19:55\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e08:47\u003c/var\u003e EST"
}
],
"name": "March",
"year": 2026
},
{
"incidents": [
{
"code": "1fn3mnqmq7bj",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Systemwide Scheduled Maintenance",
"timestamp": "Feb \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e22:45\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e EST"
},
{
"code": "pfcp1vcbd493",
"impact": "minor",
"message": "This issue has been resolved with the vendor, and systems are now operating normally.",
"name": "Intermittent Call Failover to Voice Mail",
"timestamp": "Feb \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e16:02\u003c/var\u003e - \u003cvar data-var='time'\u003e16:21\u003c/var\u003e EST"
}
],
"name": "February",
"year": 2026
},
{
"incidents": [
{
"code": "bxr32q3kxg1j",
"impact": "minor",
"message": "The remaining areas of messaging impact have been resolved.",
"name": "SMS and MMS Provider Delays",
"timestamp": "Jan \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e10:45\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e10:04\u003c/var\u003e EST"
},
{
"code": "s2j10x10ltvx",
"impact": "minor",
"message": "We are no longer seeing transcript latency. This issue has been resolved.",
"name": "Latency in transcript delivery",
"timestamp": "Jan \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e13:44\u003c/var\u003e - \u003cvar data-var='time'\u003e15:28\u003c/var\u003e EST"
}
],
"name": "January",
"year": 2026
}
],
"start_time": "2026-01-01T00:00:00-05:00",
"time_zone": "Eastern Time (US \u0026 Canada)"
},
{
"end_time": "2025-12-31T23:59:59-05:00",
"months": [
{
"incidents": [
{
"code": "39dgqgwbdy05",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Systemwide Scheduled Maintenance",
"timestamp": "Dec \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e01:28\u003c/var\u003e EST"
}
],
"name": "December",
"year": 2025
},
{
"incidents": [],
"name": "November",
"year": 2025
},
{
"incidents": [
{
"code": "fmmnmgp05hhy",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Outbound calling for Lead Center customers",
"timestamp": "Oct \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e09:40\u003c/var\u003e - \u003cvar data-var='time'\u003e10:39\u003c/var\u003e EDT"
},
{
"code": "np7s8sx50mhf",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Infrastructure outage impacts CallRail services",
"timestamp": "Oct \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e03:47\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e EDT"
}
],
"name": "October",
"year": 2025
}
],
"start_time": "2025-10-01T00:00:00-04:00",
"time_zone": "Eastern Time (US \u0026 Canada)"
}
]
}