Third Party Index

Snapshot 22899

Document
Registry listing
URL
https://status.chargebee.com/index.json
Fetched
HTTP status
200
Content type
application/json; charset=utf-8
Fetch mode
api
Size
31660 bytes
SHA-256 (raw)
9eae5f662ef2c8bd708dff8859e8968e4e1309b1c4a3daf8384e433ef2343c9c
SHA-256 (normalized text)
bb41e75ebbff78f0f9d4a72d984e5ad3e29954c1e76f3ea82ad96020804e4cd1

Normalized text

Scripts and page chrome removed; this is what change detection compares.

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          "updated_at": "2026-08-24T17:47:34.594Z",
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        },
        {
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              "name": "Third Party Integrations - Avalara",
              "new_status": "operational",
              "old_status": "operational"
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          ],
          "body": "Between 14:54 UTC and 15:32 UTC, we experienced intermittent errors with our tax calculation provider, Avalara, which temporarily impacted a few API requests. The errors have stopped, and we are continuing to monitor services to ensure stability.",
          "created_at": "2026-08-24T15:59:50.787Z",
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          "deliver_notifications": false,
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      ],
      "metadata": {},
      "monitoring_at": "2026-08-24T15:59:50.787Z",
      "name": "Avalara Service Degradation",
      "page_id": "7h56br5y94wh",
      "postmortem_body": null,
      "postmortem_body_last_updated_at": null,
      "postmortem_ignored": false,
      "postmortem_notified_subscribers": false,
      "postmortem_notified_twitter": false,
      "postmortem_published_at": null,
      "reminder_intervals": "[]",
      "resolved_at": "2026-08-24T17:47:34.594Z",
      "scheduled_auto_completed": false,
      "scheduled_auto_in_progress": false,
      "scheduled_for": null,
      "scheduled_remind_prior": false,
      "scheduled_reminded_at": null,
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      "shortlink": "https://stspg.io/4b08pdkx1y6z",
      "started_at": "2026-08-24T15:59:50.708Z",
      "status": "resolved",
      "updated_at": "2026-08-24T17:47:34.612Z"
    }
  ],
  "page": {
    "id": "7h56br5y94wh",
    "name": "Chargebee",
    "url": "https://status.chargebee.com"
  },
  "status": {
    "description": "All Systems Operational",
    "indicator": "none"
  }
}