Third Party Index

ChargeBee

chargebee.com

Transparency

Strong

Breakdown
Subprocessor list30 / 30
Processing locations8 / 8
Purposes7 / 7
Data processing addendum12 / 12
Trust centernot found0 / 8
Privacy policy6 / 6
security.txtnot found0 / 6
Security page5 / 5
Status page5 / 5
Vulnerability disclosurenot found0 / 5
Pages still reachable8 / 8
Total81 / 100

Only documents we can retrieve count: a page behind a login or a broken link scores nothing.

Badge

ChargeBee transparency rating

For ChargeBee's own site; it updates with the rating.

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Documents

DocumentVerifiedChangedEvidence
Subprocessor list snapshot
Data processing addendum snapshot
Privacy policy snapshot
Terms snapshot
Security page snapshot
Status page statuspage snapshot

Subprocessors

20 third parties, 4 affiliates. CSV · Atom

NamePurposeLocationListed since
Amazon Web Services, Inc. Cloud service provider: It is used for infrastructure, storage, database, security and analytics services that enable Chargebee to securely host, operate, and enhance its platform. Also, the artificial intelligence (AI) offering of Amazon, AWS Bedrock, is used for delivering artificial intelligence capabilities within the product.Australia; EU; USA
ClickHouse Inc. Database analytics provider: It is used for tracking product consumption information and serving as a storage layer and aggregator of usage events. It is used in the delivery of the usage-based billing (UBB) capability.USA
Datajust B.V. (Storecove) E-invoicing service provider: It is used for generating, transmitting, and managing electronic invoices in compliance with applicable regulations in supported countries.Ireland
Freshworks Inc. Call support and communication platform (Freshcaller): It is used to track and manage customer support interactions through calls.; Chat support and communication platform (Freshchat): It is used to track and manage customer support interactions through in-app chat.; Email support and communication platform (Freshdesk): It is used to track and manage customer support interactions through emails.USA
Functional Softwares, Inc. (Sentry) Error monitoring and performance monitoring service provider: It is used for detecting, tracking, and prioritizing application errors in real time.USA
Google LLC Captcha service provider (reCaptcha): It is used as protection against automated bot detection and spam.; Location service provider (Google Maps API): It is used for auto-completing addresses.USA
Hotglue, Inc. Integration platform as a service (iPaaS) provider: It is used for transforming and transferring data from Chargebee Billing and other SaaS providers of customers to Chargebee RevRec.; Integration platform as a service (iPaaS) provider: It is used for transforming and transferring data from Chargebee Billing to Chargebee Receivables.USA
Intuition Machines, Inc. (hCaptcha) Captcha service provider: It is used as protection against automated bot detection and spam.USA
Mailgun Technologies Inc. Email delivery service provider: It is used for receiving and forwarding emails to Chargebee Receivables product.USA
MaxMind, Inc. IP based geolocation provider: It is used for obtaining location information.USA
Microsoft Corporation Artificial intelligence (AI) service provider (Microsoft Azure OpenAI): It is used for delivering artificial intelligence capabilities within the product.; Cloud data platform (Microsoft Azure): It is used for transforming and transferring data from the billing systems (other than Chargebee Billing) to Chargebee Receivables.Singapore; USA
MongoDB, Inc. Database as a service provider: It is used for storing application and activity logs, including engagement-related information such as emails and internal communications.USA
OpenAI, LLC Artificial intelligence (AI) service provider: It is used for delivering artificial intelligence capabilities within the product.USA
payFURL ANZ Pty Limited Payment gateway aggregator: It is used for connecting with selected payment gateways and processing payments through those gateways.Australia
Rollbar, Inc. Error monitoring and performance monitoring service provider: It is used for detecting, tracking, and prioritizing application errors in real time.USA
Spreedly, Inc. Payment gateway aggregator and vaulting provider: It is used for connecting with selected payment gateways and processing payments through such gateways. It also securely stores and tokenizes payment card information for gateways connected through Spreedly.USA
Twilio Inc. Email delivery service provider: It is used for sending email communications from within the product.USA
Vercel Inc. Frontend cloud platform provider: It is used for building and deploying web applications and frontend services, including caching and performance optimisation. It is used in capabilities such as Atomic Pricing.USA
Workato, Inc. Integration platform as a service (iPaaS) provider: It is used for building, enabling and managing workflows within Chargebee Billing and between Chargebee Billing and third-party services used by the customers.USA
Yousign SAS Electronic signature service provider: It is used for managing electronic signatures on documents.EU
ChargeBee affiliates (4)
NamePurposeLocationListed since
Chargebee B.V. Netherlands
Chargebee Australia Pty Limited Australia
Chargebee Ireland Limited Ireland
Chargebee Technologies Private Limited India

Listed as a subprocessor by (15)

Purposes as each company states them.

Changes

None since tracking began.