Snapshot 229212
Raw (normalized text)
Scripts and page chrome removed; this is what change detection compares.
{
"incidents": [
{
"created_at": "2026-10-29T11:27:02Z",
"id": "01M63PKN2AYKAQNKVW06TS469Y",
"impact": "critical",
"incident_updates": [
{
"body": "The issue affecting Qodo cloud services has been resolved. Impact occurred from 09:44 to 12:33 UTC.",
"created_at": "2026-10-29T13:30:30Z",
"display_at": "2026-10-29T13:30:30Z",
"id": "01M63XNQYVZREG0D9W9Y6SRDT6",
"incident_id": "01M63PKN2AYKAQNKVW06TS469Y",
"status": "resolved",
"updated_at": "2026-10-29T13:30:30Z"
},
{
"body": "All Qodo cloud services have been restored, and we are monitoring to make sure everything stays stable. Pull requests opened or updated between 09:44 and 12:33 UTC may not have been reviewed. To get a review, comment /agentic_review on the pull request.",
"created_at": "2026-10-29T12:44:52Z",
"display_at": "2026-10-29T12:44:52Z",
"id": "01M63V25C0QD8XA4MGWWVZVMYF",
"incident_id": "01M63PKN2AYKAQNKVW06TS469Y",
"status": "monitoring",
"updated_at": "2026-10-29T12:44:52Z"
},
{
"body": "\u003e Most Qodo cloud services have been restored, and we are monitoring the recovery. Some customers may still experience disruption while we finish restoring service. We will provide an update as soon as possible.\n\n ",
"created_at": "2026-10-29T11:48:52Z",
"display_at": "2026-10-29T11:48:52Z",
"id": "01M63QVME2FD6VGG4C9QJRP8XX",
"incident_id": "01M63PKN2AYKAQNKVW06TS469Y",
"status": "identified",
"updated_at": "2026-10-29T11:48:52Z"
},
{
"body": "We are experiencing a service disruption affecting all Qodo services for cloud customers. Qodo services are currently down. We are working to restore service and will provide an update as soon as possible.",
"created_at": "2026-10-29T11:27:02Z",
"display_at": "2026-10-29T09:44:00Z",
"id": "01M63PKN2A5KHY4NRN91X4C40P",
"incident_id": "01M63PKN2AYKAQNKVW06TS469Y",
"status": "investigating",
"updated_at": "2026-10-29T11:58:31Z"
}
],
"name": "Service disruption for Qodo cloud customers",
"page_id": "01KYSBM980T7RJMEG6D4FBH3RP",
"resolved_at": "2026-10-29T13:30:30Z",
"status": "resolved",
"updated_at": "2026-10-29T13:30:30Z"
},
{
"created_at": "2026-10-14T13:51:40Z",
"id": "01M4XAXPRSJDS4C9YCRQJS7QES",
"impact": "major",
"incident_updates": [
{
"body": "On October 14, between about 4:40 and 7:50 AM ET (08:40–11:50 UTC), some single-tenant Qodo deployments didn't process incoming pull request events. Automatic reviews and other PR-triggered actions didn't run for pull requests opened or updated during that window.\n\n \n\n**Cause and resolution:**\n\nA deployment change left our event-processing service without its queue settings. We corrected the settings, but the affected services didn't restart automatically to pick them up, so we restarted them manually. Service has been fully operational since 7:50 AM ET. Events received during this window weren't queued and won't be replayed. If a review didn't run during this window, you can trigger it again by commenting /agentic_review on the PR or pushing a new commit.\n\n \n\n**Next steps:**\n\nWe're updating the service so it restarts automatically when its settings change.\n\nWe apologize for the disruption to your workflow. If you have any questions, reach out to us at [support@qodo.ai](mailto:support@qodo.ai).",
"created_at": "2026-10-14T13:51:40Z",
"display_at": "2026-10-14T11:50:00Z",
"id": "01M4XAXPRS6JXYD6GDSBV843AE",
"incident_id": "01M4XAXPRSJDS4C9YCRQJS7QES",
"status": "resolved",
"updated_at": "2026-10-14T13:51:40Z"
},
{
"body": "Starting around 4:40 AM ET (08:40 UTC), some single-tenant Qodo deployments stopped processing incoming pull request events. Automatic reviews and other PR-triggered actions aren't running for pull requests opened or updated since then.",
"created_at": "2026-10-14T13:51:40Z",
"display_at": "2026-10-14T08:40:00Z",
"id": "01M4XAXPRS7VPCWWDYWKY4N91Y",
"incident_id": "01M4XAXPRSJDS4C9YCRQJS7QES",
"status": "investigating",
"updated_at": "2026-10-14T13:51:40Z"
}
],
"name": "Automatic PR reviews not triggered for some single-tenant customers",
"page_id": "01KYSBM980T7RJMEG6D4FBH3RP",
"resolved_at": "2026-10-14T11:50:00Z",
"status": "resolved",
"updated_at": "2026-10-14T13:51:40Z"
},
{
"created_at": "2026-10-14T13:26:09Z",
"id": "01M4X9EZFPM80BB855HHN9CB7X",
"impact": "critical",
"incident_updates": [
{
"body": "On October 13, between 6:51 and 8:03 AM ET (10:51 - 12:03 UTC), PR reviews and other AI-backed features were unavailable for SaaS customers. Customers using their own model keys (BYOK) were not affected.\n\n**Cause and resolution:**\nAs part of ongoing work to strengthen security on our AI gateway, we applied a configuration change to tighten access controls. The change unintentionally blocked our services’ access to AI models. Our team restored the correct configuration, and service has been fully operational since 8:03 AM ET. No data was lost or exposed. If a review didn’t run during this window, you can trigger it again by commenting /agentic_review on the PR or pushing a new commit.\n\n**Next steps:**\nWe’re adding validation to how these changes are applied and improving our alerting so issues like this are caught immediately.",
"created_at": "2026-10-14T13:26:09Z",
"display_at": "2026-10-13T14:12:00Z",
"id": "01M4X9EZFPSR0MA7P8H05FGJZZ",
"incident_id": "01M4X9EZFPM80BB855HHN9CB7X",
"status": "resolved",
"updated_at": "2026-10-14T13:26:09Z"
},
{
"body": "We’ve applied a fix, and AI reviews are working again. Between about 10:50 and 12:00 UTC, AI reviews in multi-tenant and single-tenant environments failed to complete or returned errors.\n\nWe’re watching the system to make sure it stays stable. If a review failed during that window, please run it again. We’ll post another update once we confirm the issue is fully resolved.",
"created_at": "2026-10-14T13:26:09Z",
"display_at": "2026-10-13T12:03:00Z",
"id": "01M4X9EZFPBHMXQZDJFJ3VC4SP",
"incident_id": "01M4X9EZFPM80BB855HHN9CB7X",
"status": "monitoring",
"updated_at": "2026-10-14T13:26:09Z"
},
{
"body": "Qodo AI reviews are currently degraded. Some reviews may fail to complete or return errors. This affects both multi-tenant and single-tenant environments.\n\nThe root cause has been identified, and our engineering team is working on a fix.",
"created_at": "2026-10-14T13:26:09Z",
"display_at": "2026-10-13T10:51:00Z",
"id": "01M4X9EZFPZ2TX5WYE6EMMQW6F",
"incident_id": "01M4X9EZFPM80BB855HHN9CB7X",
"status": "identified",
"updated_at": "2026-10-14T13:26:09Z"
}
],
"name": "Degraded performance for AI reviews",
"page_id": "01KYSBM980T7RJMEG6D4FBH3RP",
"resolved_at": "2026-10-13T14:12:00Z",
"status": "resolved",
"updated_at": "2026-10-14T13:26:09Z"
},
{
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"id": "01KYSBMJM8H9CT2V19P77VV0GC",
"impact": "none",
"incident_updates": [
{
"body": "Thank you for your patience. All Codium services are online.",
"created_at": "2026-07-30T11:13:01Z",
"display_at": "2023-08-20T12:20:59Z",
"id": "01KYSBMJM8WWAFGX82E9X4RGCG",
"incident_id": "01KYSBMJM8H9CT2V19P77VV0GC",
"status": "resolved",
"updated_at": "2026-07-30T11:13:01Z"
},
{
"body": "We're experiencing an elevated level of API errors and are currently looking into the issue.",
"created_at": "2026-07-30T11:13:01Z",
"display_at": "2023-08-20T11:57:49Z",
"id": "01KYSBMJM8VX9SA39JEZQ415JX",
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}
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},
{
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"id": "01KYSBMJT4BM404H2TNYRF4WHF",
"impact": "none",
"incident_updates": [
{
"body": "Thank you for your patience. All Codium services are online.",
"created_at": "2026-07-30T11:13:01Z",
"display_at": "2023-08-02T05:42:01Z",
"id": "01KYSBMJT4NJBX6PEX94XZBCM7",
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"status": "resolved",
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},
{
"body": "We're experiencing an elevated level of API errors and are currently looking into the issue.",
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"display_at": "2023-08-02T05:41:52Z",
"id": "01KYSBMJT4B0YHNJH0JKAZB8RS",
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}
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{
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"id": "01KYSBMJZNMA8PM413BSTCKSYM",
"impact": "none",
"incident_updates": [
{
"body": "Thank you for your patience. All Codium services are online.",
"created_at": "2026-07-30T11:13:01Z",
"display_at": "2023-07-16T07:21:53Z",
"id": "01KYSBMJZNBV129ZS5NTXZERJM",
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{
"body": "We're experiencing an elevated level of API errors and are currently looking into the issue.",
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"id": "01KYSBMJZNY0QFEXVQ2YT2TJ80",
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"id": "01KYSBMK5HVD8RPZZANVSKM7BC",
"impact": "none",
"incident_updates": [
{
"body": "Thank you for your patience. All Codium services are online.",
"created_at": "2026-07-30T11:13:01Z",
"display_at": "2023-07-08T08:14:16Z",
"id": "01KYSBMK5HWX8V26HQ1Y7XX08T",
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{
"body": "We're experiencing an elevated level of API errors and are currently looking into the issue.",
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"display_at": "2023-07-08T08:14:09Z",
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"id": "01KYSBMKBAP089JERJERSB0N1J",
"impact": "none",
"incident_updates": [
{
"body": "Thank you for your patience. All Codium services are online.",
"created_at": "2026-07-30T11:13:01Z",
"display_at": "2023-06-28T06:34:24Z",
"id": "01KYSBMKBAH0Z9XZ6T3EY48MKD",
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"id": "01KYSBMKGSE93Z8BRJVQBYG16M",
"impact": "none",
"incident_updates": [
{
"body": "Thank you for your patience. All Codium services are online.",
"created_at": "2026-07-30T11:13:02Z",
"display_at": "2023-05-18T05:17:18Z",
"id": "01KYSBMKGS7GBEYRQ4MC615NRY",
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{
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"impact": "none",
"incident_updates": [
{
"body": "Thank you for your patience. All Codium services are online.",
"created_at": "2026-07-30T11:13:02Z",
"display_at": "2023-04-30T15:04:04Z",
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"impact": "none",
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{
"body": "Thank you for your patience. All Codium services are online.",
"created_at": "2026-07-30T11:13:02Z",
"display_at": "2023-03-22T19:03:01Z",
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"impact": "none",
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{
"body": "Thank you for your patience. All Codium services are online.",
"created_at": "2026-07-30T11:13:02Z",
"display_at": "2023-03-22T18:43:22Z",
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{
"body": "Thank you for your patience. All Codium services are online.",
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{
"body": "Thank you for your patience. All Codium services are online.",
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{
"body": "Thank you for your patience. All Codium services are online.",
"created_at": "2026-07-30T11:13:03Z",
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{
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{
"body": "Thank you for your patience. All Codium services are online.",
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{
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{
"body": "Thank you for your patience. All Codium services are online.",
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"body": "Thank you for your patience. All Codium services are online.",
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{
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"body": "Thank you for your patience. All Codium services are online.",
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{
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"body": "Thank you for your patience. All Codium services are online.",
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"body": "Thank you for your patience. All Codium services are online.",
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{
"body": "Thank you for your patience. All Codium services are online.",
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"display_at": "2023-02-01T11:52:55Z",
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"body": "When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.",
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},
{
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{
"body": "Let your users know once a fix is in place, and keep communication clear and precise.",
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"status": "monitoring",
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}
],
"name": "This is an example incident",
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"url": "https://status.qodo.ai/"
}
}