Snapshot 229906
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Scripts and page chrome removed; this is what change detection compares.
{
"incidents": [
{
"created_at": "2026-11-06T23:49:15Z",
"id": "01M6SM8EZY46N869DF1PQFKGRB",
"impact": "minor",
"incident_updates": [
{
"body": "This incident has been resolved.\n\nBetween approximately 22:35 and 00:21 UTC, our upstream cloud infrastructure provider experienced elevated failures launching new compute instances across the us-west-2 region, caused by a subsystem supporting storage volumes required during instance launch. Our provider completed remediation and has confirmed full recovery, and all of their services are operating normally.\n\nDuring this window, workflows for some tenants hosted in us-west-2 were delayed because new compute capacity could not start. All affected tenants recovered automatically once launches were restored, and delayed workflows have resumed and completed processing. The Atlan UI, search and APIs were not affected at any point.\n\nIf any workflow run failed or did not complete during this window, please re-run it. No other action is required.\n\n ",
"created_at": "2026-11-07T01:15:45Z",
"display_at": "2026-11-07T01:15:45Z",
"id": "01M6SS6TEJJ45W95EFFFEBAYNN",
"incident_id": "01M6SM8EZY46N869DF1PQFKGRB",
"status": "resolved",
"updated_at": "2026-11-07T01:15:45Z"
},
{
"body": "All affected tenants in the us-west-2 region have recovered. New compute capacity is starting successfully, and delayed workflows have resumed and are processing normally. The Atlan UI, search and APIs were not affected at any point.\n\nOur upstream cloud infrastructure provider has identified the underlying cause as a subsystem supporting storage volumes required when launching new compute instances in the us-west-2 region. They are seeing early signs of recovery and continue to work on fully restoring launches; existing running infrastructure was not affected. Their next update is expected by 01:30 UTC.\n\nUntil the provider confirms full resolution, we are pausing any non-essential infrastructure changes in us-west-2 and will continue to monitor closely. Further updates will follow.\n\n ",
"created_at": "2026-11-07T00:41:23Z",
"display_at": "2026-11-07T00:41:23Z",
"id": "01M6SQ7WYBQ5JA7HRTM5TWX6NF",
"incident_id": "01M6SM8EZY46N869DF1PQFKGRB",
"status": "monitoring",
"updated_at": "2026-11-07T00:41:23Z"
},
{
"body": "All affected tenants in the us-west-2 region have recovered. New compute capacity is starting successfully, and delayed workflows have resumed and are processing normally. The Atlan UI, search and APIs were not affected at any point.\n\nOur upstream cloud infrastructure provider has not yet declared the underlying issue fully resolved, so we will continue to monitor closely until they confirm. Further updates will follow.\n\n ",
"created_at": "2026-11-07T00:34:20Z",
"display_at": "2026-11-07T00:34:20Z",
"id": "01M6SPV04S1Q6MRAS8JAR4X2PY",
"incident_id": "01M6SM8EZY46N869DF1PQFKGRB",
"status": "monitoring",
"updated_at": "2026-11-07T00:34:20Z"
},
{
"body": "Our upstream cloud infrastructure provider has confirmed an ongoing operational issue in the us-west-2 region: elevated failures when launching new compute instances, caused by a problem with their block storage service. This is also affecting several other services that depend on it in that region.\n\nAs a result, new compute capacity cannot start, and workflows for some tenants hosted in us-west-2 are delayed. The Atlan UI, search and APIs are not affected.\n\nOur provider is actively working on mitigation. Workflows will resume automatically once capacity is restored, and no action is required from customers. We are monitoring closely, and further updates will follow.\n\n ",
"created_at": "2026-11-07T00:05:26Z",
"display_at": "2026-11-07T00:05:26Z",
"id": "01M6SN630VMFD5TCHSPRSBHP4M",
"incident_id": "01M6SM8EZY46N869DF1PQFKGRB",
"status": "identified",
"updated_at": "2026-11-07T00:05:26Z"
},
{
"body": "We have identified an issue with our upstream infrastructure provider in the us-west-2 region that is preventing new compute capacity from starting. As a result, some tenants hosted in us-west-2 may see workflows (including automations and background jobs) delayed or not starting. The Atlan UI, search and APIs are not affected.\n\nOur provider is working on mitigation, and we are monitoring closely. Workflows will resume automatically once capacity is restored; no action is needed from customers. We will post another update within 60 minutes or sooner as we learn more.\n\n ",
"created_at": "2026-11-06T23:49:15Z",
"display_at": "2026-11-06T23:49:15Z",
"id": "01M6SM8EZY21MJ6QJPV5B79DFV",
"incident_id": "01M6SM8EZY46N869DF1PQFKGRB",
"status": "identified",
"updated_at": "2026-11-06T23:49:15Z"
}
],
"name": "Delayed workflow execution for some tenants in the us-west-2 region",
"page_id": "01KDQAJAJYR865SJFAYY0V8AYP",
"resolved_at": "2026-11-07T01:15:45Z",
"status": "resolved",
"updated_at": "2026-11-07T01:15:45Z"
},
{
"created_at": "2026-10-20T08:26:50Z",
"id": "01M5C6Q7PDCYP15Y6YMBFSYYCF",
"impact": "critical",
"incident_updates": [
{
"body": "Google Cloud has confirmed the power event in europe-west2-b has been mitigated for the vast majority of customers, and we have independently verified that all affected Atlan tenant workloads are healthy, functional, and fully reachable. We are marking this incident as resolved. \n\nWe apologize for the disruption this caused and thank you for your patience. A full post-incident summary will follow once Google Cloud publishes their final root-cause analysis.\n\nIf you continue to experience problems, please contact support@atlan.com.",
"created_at": "2026-10-20T16:22:57Z",
"display_at": "2026-10-20T16:22:57Z",
"id": "01M5D1Z1EF6YGEGXDCW95WQV25",
"incident_id": "01M5C6Q7PDCYP15Y6YMBFSYYCF",
"status": "resolved",
"updated_at": "2026-10-20T16:22:57Z"
},
{
"body": "Following GCP's mitigation of the power event in europe-west2-b, all affected Atlan tenant workloads are confirmed healthy and fully functional. External reachability checks are passing normally across all affected domains. We are continuing to monitor and will mark this incident resolved once Google Cloud confirms full recovery on their end.",
"created_at": "2026-10-20T13:26:47Z",
"display_at": "2026-10-20T13:26:47Z",
"id": "01M5CQWEVS1SWK691NK9GNREBY",
"incident_id": "01M5C6Q7PDCYP15Y6YMBFSYYCF",
"status": "monitoring",
"updated_at": "2026-10-20T13:26:47Z"
},
{
"body": "Following GCP's mitigation of the power event in europe-west2-b, our external health checks across affected services are now passing. We are continuing to monitor node and workload recovery internally and will post a final update once we're confident the incident is fully resolved.",
"created_at": "2026-10-20T12:44:29Z",
"display_at": "2026-10-20T12:44:29Z",
"id": "01M5CNF0G3NJ01350H6FY86ZSK",
"incident_id": "01M5C6Q7PDCYP15Y6YMBFSYYCF",
"status": "monitoring",
"updated_at": "2026-10-20T12:44:29Z"
},
{
"body": "GCP has confirmed the root cause of this incident: a power event in the europe-west2-b zone beginning 2026-10-19 23:08 PDT. The power event has been mitigated and GCP is now recovering existing workloads. New workload creation in the zone may still be unavailable. GCP's tentative full-recovery estimate for existing workloads is 2026-10-20 06:00 PDT (~6:30pm IST). We are monitoring node and service recovery on our side and will post again once services are confirmed restored.",
"created_at": "2026-10-20T12:11:37Z",
"display_at": "2026-10-20T12:11:37Z",
"id": "01M5CKJV0T3HZNR7T36XKDSDC8",
"incident_id": "01M5C6Q7PDCYP15Y6YMBFSYYCF",
"status": "monitoring",
"updated_at": "2026-10-20T12:11:37Z"
},
{
"body": "We are aware of a Google Cloud infrastructure incident affecting network connectivity for Compute Engine instances in the `europe-west2-b` zone. Google Cloud Engineering is actively working to restore connectivity. Persistent disks and data remain safe. We will provide updates as more information becomes available.",
"created_at": "2026-10-20T08:26:50Z",
"display_at": "2026-10-20T08:26:50Z",
"id": "01M5C6Q7PD7JDFJM2MP5FHE31X",
"incident_id": "01M5C6Q7PDCYP15Y6YMBFSYYCF",
"status": "identified",
"updated_at": "2026-10-20T08:26:50Z"
}
],
"name": "GCP Infrastructure Incident: Compute Engine Connectivity Issues in europe-west2-b",
"page_id": "01KDQAJAJYR865SJFAYY0V8AYP",
"resolved_at": "2026-10-20T16:22:57Z",
"status": "resolved",
"updated_at": "2026-10-20T16:22:57Z"
},
{
"created_at": "2026-10-06T13:00:47Z",
"id": "01M48MTS92ECAWGPN4E0QQBWG0",
"impact": "major",
"incident_updates": [
{
"body": "This incident has been resolved. The connectivity errors affecting a small number of Atlan instances hosted in the Azure UAE North region were caused by a network routing issue at an upstream provider, which caused some requests to fail with gateway errors (HTTP 522/523).\n\nWe applied a mitigation that restored access to the affected instances while the provider worked on a fix. The provider has since confirmed the issue is resolved, and we have returned all affected instances to their standard configuration. All instances are reachable and working normally.\n\nInstances in other regions were not affected.",
"created_at": "2026-10-07T03:51:13Z",
"display_at": "2026-10-07T03:51:13Z",
"id": "01M4A7S7PRD7SXTDRZDARDCHBK",
"incident_id": "01M48MTS92ECAWGPN4E0QQBWG0",
"status": "resolved",
"updated_at": "2026-10-07T03:57:01Z"
},
{
"body": "We've applied a mitigation that routes traffic for the affected instances around the impacted upstream network path. Connectivity has been restored, and we're watching closely to confirm stability.",
"created_at": "2026-10-06T13:09:26Z",
"display_at": "2026-10-06T13:09:26Z",
"id": "01M48NAMQ8X5B69TVGYXJZCDFE",
"incident_id": "01M48MTS92ECAWGPN4E0QQBWG0",
"status": "monitoring",
"updated_at": "2026-10-06T13:09:26Z"
},
{
"body": "We're looking into connectivity errors on a small number of Atlan instances hosted in the Azure UAE North region. Some requests to the affected hostnames are failing with gateway errors (HTTP 523).\n\nProduction instances in other region are currently reachable and working normally.We're working with that provider and putting a mitigation in place.\n\nWe'll post another update within 30 minutes or as soon as we know more.",
"created_at": "2026-10-06T13:00:47Z",
"display_at": "2026-10-06T13:00:47Z",
"id": "01M48MTS928ZS4WCW3ZH0DRMD2",
"incident_id": "01M48MTS92ECAWGPN4E0QQBWG0",
"status": "investigating",
"updated_at": "2026-10-06T13:00:47Z"
}
],
"name": "Connectivity issues for some Atlan instances hosted in UAE North (Azure)",
"page_id": "01KDQAJAJYR865SJFAYY0V8AYP",
"resolved_at": "2026-10-07T03:51:13Z",
"status": "resolved",
"updated_at": "2026-10-07T03:51:13Z"
},
{
"created_at": "2026-07-24T16:28:10Z",
"id": "01KYAF9ANKBZM5MAP8Z3FQ87H0",
"impact": "none",
"incident_updates": [
{
"body": "The infrastructure issue with our cloud service provider in the us-west-2 region has been resolved, and normal service has been restored for all affected Atlan tenants.\n\nOur team has verified that platform access and performance have returned to normal. We will continue to monitor closely to ensure sustained stability.\n\nWe appreciate your patience while this issue was being addressed. A detailed post-incident review will be shared as a follow-up, if applicable.",
"created_at": "2026-07-24T16:28:10Z",
"display_at": "2026-07-24T13:01:00Z",
"id": "01KYAF9ANKRN1X3A8BAX8HJRAX",
"incident_id": "01KYAF9ANKBZM5MAP8Z3FQ87H0",
"status": "resolved",
"updated_at": "2026-07-24T16:28:10Z"
},
{
"body": "We have identified the cause of the ongoing service disruption as an infrastructure issue with our cloud service provider in the us-west-2 region. Atlan tenants hosted in this region may continue to experience degraded performance or intermittent unavailability when accessing the platform.\n\nThe cloud provider has acknowledged the issue and is actively working on remediation. Our team is closely monitoring recovery progress and will take any additional steps needed to restore normal service for affected tenants.\n\nTenants hosted in other regions are not impacted.\n\nWe will share further updates as recovery progresses.",
"created_at": "2026-07-24T16:28:10Z",
"display_at": "2026-07-24T11:56:00Z",
"id": "01KYAF9ANKAHNA788ZQ0W2TGDF",
"incident_id": "01KYAF9ANKBZM5MAP8Z3FQ87H0",
"status": "identified",
"updated_at": "2026-07-24T16:28:10Z"
},
{
"body": "We are currently investigating a service disruption affecting Atlan tenants hosted in the us-west-2 region. Impacted tenants may experience degraded performance or intermittent unavailability when accessing the platform.\n\nOur team is actively investigating the issue and working to restore normal service as quickly as possible.\n\nTenants hosted in other regions are not impacted.\n\nWe will share further updates as the investigation progresses.",
"created_at": "2026-07-24T16:28:10Z",
"display_at": "2026-07-24T11:40:00Z",
"id": "01KYAF9ANKYP3XZC0G71WE7SDB",
"incident_id": "01KYAF9ANKBZM5MAP8Z3FQ87H0",
"status": "investigating",
"updated_at": "2026-07-24T16:28:10Z"
}
],
"name": "Service disruption affecting tenants hosted in the us-west-2 region",
"page_id": "01KDQAJAJYR865SJFAYY0V8AYP",
"resolved_at": "2026-07-24T13:01:00Z",
"status": "resolved",
"updated_at": "2026-07-24T16:28:10Z"
}
],
"page": {
"id": "01KDQAJAJYR865SJFAYY0V8AYP",
"name": "Atlan",
"updated_at": "2026-11-07T01:15:45Z",
"url": "https://status.atlan.com/"
}
}