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Trust Center Start your security review View & download sensitive information Ask for information TRUST at Cielo At Cielo, we are committed to safeguarding the privacy and security of the data we own and process. This Trust Center provides you with the information and assurance you need to feel confident in our ability to protect your data. Compliance CPRA EU AI Act EU-US DPF GDPR ISO/IEC 27001 ISO/IEC 27001 SoA ISO/IEC 27001:2022 ISO/IEC 42001:2023 LGPD VCDPA FSQS Documents Featured Documents DOCUMENTSSustainable Procurement POLICIESArtificial Intelligence Policy POLICIESIncident Response Policy and Procedures POLICIESInformation Security Policy POLICIESUnified Management System Overview Digital Accelerators™ Products Whitepaper: A New Standard for Trust End User Licence Agreement (EULA) Frequently Asked Questions View more Reports and Other Certifications CyberVadis PCI DSS ICO Data Protection Registration Certificate View more Self-Assessments CAIQ SIG Core Privacy & Security Program Questionnaire Data Security Access Monitoring Data Backups Data Erasure View more App Security Credential Management Software Development Lifecycle Vulnerability & Patch Management View more AI AI Training Data and Bias AI Security AI Monitoring View more ESG Anti-Bribery and Corruption Anti-Modern Slavery Code of Conduct View more Legal Cyber Insurance Data Processing Agreement Master Services Agreement View more Data Privacy Cookies Data Breach Notifications Data Privacy Officer View more Access Control Data Access Logging Password Security Infrastructure Amazon Web Services Azure Infrastructure Security View more Endpoint Security Disk Encryption DNS Filtering Endpoint Detection & Response View more Network Security Firewall IDS/IPS Security Information and Event Management View more Corporate Security Asset Management Practices Email Protection Employee Training View more Policies Acceptable Use Policy Access Control Policy Artificial Intelligence Policy View more Security Grades SecurityScorecard Score Rating CyberVadis MATURE 920 BC/DR Business Continuity Plan (BCP) Trust Center Updates Transparency and Trust, Certified: Cielo’s AI Governance Achieves ISO 42001 Standard Compliance Cielo has officially achieved ISO/IEC 42001:2023 certification for its Artificial Intelligence Management System (AIMS). Following a rigorous independent audit conducted by Zertia, the certification was awarded with zero Non-Conformities — a rare outcome that validates the maturity and trustworthiness of our AI governance framework. This achievement complements our existing ISO 27001 certification and demonstrates that our operational controls for our AI systems meet the highest global standards for responsibility and ethics. https://www.cielotalent.com/resources/press-room/leading-responsible-ai-in-talent-acquisition-cielo-earns-iso-42001-certification/ Cielo TalentCloud and our Digital Accelerator products earn ISO27001 certification Compliance The project team worked diligently to ensure the audit uncovered NO nonconformities. There were countless hours of preparation, completion of comprehensive risk assessments, implementation of robust security controls, and thorough documentation that contributed to this success. Achieving compliance with ISO 27001, especially without any nonconformities, is a testament to the high standards of professionalism and excellence that define our team.