Snapshot 231576
Raw (normalized text)
Scripts and page chrome removed; this is what change detection compares.
{
"incidents": [
{
"created_at": "2026-09-02T17:34:14Z",
"id": "01M1HJZ281CG3R2QK1MR0ATX6R",
"impact": "minor",
"incident_updates": [
{
"body": "Processing delay is back to normal",
"created_at": "2026-09-02T18:43:02Z",
"display_at": "2026-09-02T18:43:02Z",
"id": "01M1HPX14JWNE628TGHE4FK36A",
"incident_id": "01M1HJZ281CG3R2QK1MR0ATX6R",
"status": "resolved",
"updated_at": "2026-09-02T18:43:02Z"
},
{
"body": "Dear valued customer,\n\nWe are currently processing an usual large amount of contents, creating a delay to reflect change made to case in the UI. This delay should disappear during the next hour\n\nYou can track real-time updates on our status page:\n👉 https://status.checkstep.com\n\nWe apologize for the inconvenience and appreciate your patience.",
"created_at": "2026-09-02T17:34:14Z",
"display_at": "2026-09-02T17:34:14Z",
"id": "01M1HJZ281TKNNGJB8ABE4GFGH",
"incident_id": "01M1HJZ281CG3R2QK1MR0ATX6R",
"status": "monitoring",
"updated_at": "2026-09-02T17:34:14Z"
}
],
"name": "Delays while processing content",
"page_id": "01K0EFFXP0SFZ0B7VPTQVR4EAE",
"resolved_at": "2026-09-02T18:43:02Z",
"status": "resolved",
"updated_at": "2026-09-02T18:43:02Z"
},
{
"created_at": "2026-08-14T14:21:54Z",
"id": "01M00AD7V6ERFMHZ25J2K6FWA0",
"impact": "minor",
"incident_updates": [
{
"body": "All systems are back to normal operation.",
"created_at": "2026-08-14T16:05:04Z",
"display_at": "2026-08-14T16:05:04Z",
"id": "01M00GA4QHGXR13H1A66D9CCG2",
"incident_id": "01M00AD7V6ERFMHZ25J2K6FWA0",
"status": "resolved",
"updated_at": "2026-08-14T16:05:04Z"
},
{
"body": "Dear valued customer,\n\nWe are currently investigating an issue affecting **Checkstep services.**\n\n**Incident Summary:**\nWe have identified a potential service disruption beginning at **2:15 PM UTC**. This incident is currently impacting:\n\n\n• Application user interface\n\n\nOur engineering team is actively working to identify the root cause and implement a fix. We will provide updates every **4 hours** or as soon as more information becomes available.\n\nYou can track real-time updates on our status page:\n👉 https://status.checkstep.com\n\nWe apologize for the inconvenience and appreciate your patience as we work to resolve the issue.",
"created_at": "2026-08-14T15:08:45Z",
"display_at": "2026-08-14T15:08:45Z",
"id": "01M00D30H8V2732PH0PM1BV158",
"incident_id": "01M00AD7V6ERFMHZ25J2K6FWA0",
"status": "identified",
"updated_at": "2026-08-14T15:08:45Z"
}
],
"name": "Delays in displaying the cases",
"page_id": "01K0EFFXP0SFZ0B7VPTQVR4EAE",
"resolved_at": "2026-08-14T16:05:04Z",
"status": "resolved",
"updated_at": "2026-08-14T16:05:04Z"
},
{
"created_at": "2026-08-07T11:02:54Z",
"id": "01KZDY7TKM381R1S5T2D9HEXE9",
"impact": "major",
"incident_updates": [
{
"body": "Dear valued customer,\n\nWe are informing about past issue affecting **Checkstep services.**\n\n**Incident Summary:**\nWe had partial outage of API services started from **[10:03 PM UTC]** and fixed on **[10:35 PM UTC ]**. This incident impacted:\n\n• **API endpoints under /api/v2/review/**\n\nDuring that period you might received error response with status code 500 from endpoints used to headless access to content cases and headless publishing of moderation decisions. \n\nIngestion of the new contents was not affected.\n\nWe apologize for the inconvenience.",
"created_at": "2026-08-07T11:02:54Z",
"display_at": "2026-08-07T10:03:00Z",
"id": "01KZDY7TKM8WTM0BR9MBMQ526F",
"incident_id": "01KZDY7TKM381R1S5T2D9HEXE9",
"status": "resolved",
"updated_at": "2026-08-07T11:02:54Z"
}
],
"name": "Review API was not accessible",
"page_id": "01K0EFFXP0SFZ0B7VPTQVR4EAE",
"resolved_at": "2026-08-07T10:03:00Z",
"status": "resolved",
"updated_at": "2026-08-07T11:02:54Z"
},
{
"created_at": "2026-07-17T07:51:46Z",
"id": "01KXQGYR0EGH7FC88J2HAP6Z9M",
"impact": "minor",
"incident_updates": [
{
"body": "Performances have been stable since the fix early in the morning",
"created_at": "2026-07-17T15:20:29Z",
"display_at": "2026-07-17T15:20:29Z",
"id": "01KXRAMCAQGYH8Z565936NEZAF",
"incident_id": "01KXQGYR0EGH7FC88J2HAP6Z9M",
"status": "resolved",
"updated_at": "2026-07-17T15:20:29Z"
},
{
"body": "Performances are looking fine, we are still closely monitoring during the next hours, thank you for your patience",
"created_at": "2026-07-17T08:49:41Z",
"display_at": "2026-07-17T08:49:41Z",
"id": "01KXQM8SP25XWJNSX900ZCTJSS",
"incident_id": "01KXQGYR0EGH7FC88J2HAP6Z9M",
"status": "monitoring",
"updated_at": "2026-07-17T08:49:41Z"
},
{
"body": "Our database was having more activity than usual. We identified the job causing this activity, it has been paused so the performances should progressively go back to normal",
"created_at": "2026-07-17T07:56:33Z",
"display_at": "2026-07-17T07:56:33Z",
"id": "01KXQH7G9B9QT29RPKJQEHA2ZQ",
"incident_id": "01KXQGYR0EGH7FC88J2HAP6Z9M",
"status": "monitoring",
"updated_at": "2026-07-17T07:56:33Z"
},
{
"body": "Dear valued customer,\n\nWe are currently investigating an issue affecting the moderation UI**.**\n\n**Incident Summary:**\nWe have identified a potential service disruption beginning at **6:00 PM UTC the 16th of July**. This incident is currently impacting:\n\n• **Moderation UI**\n\nOur engineering team is actively working to identify the root cause and implement a fix. We will provide updates every **4 hours** or as soon as more information becomes available.\n\nYou can track real-time updates on our status page:\n👉 https://status.checkstep.com\n\nWe apologize for the inconvenience and appreciate your patience as we work to resolve the issue.",
"created_at": "2026-07-17T07:51:46Z",
"display_at": "2026-07-17T07:51:46Z",
"id": "01KXQGYR0EEH87KPMCKSHAWBVB",
"incident_id": "01KXQGYR0EGH7FC88J2HAP6Z9M",
"status": "identified",
"updated_at": "2026-07-17T07:51:46Z"
}
],
"name": "Degradated performance on the moderation UI",
"page_id": "01K0EFFXP0SFZ0B7VPTQVR4EAE",
"resolved_at": "2026-07-17T15:20:29Z",
"status": "resolved",
"updated_at": "2026-07-17T15:20:29Z"
},
{
"created_at": "2026-07-10T15:42:04Z",
"id": "01KX6B2VF5T7M821P82YB1KXKX",
"impact": "minor",
"incident_updates": [
{
"body": "All lagging content are now fully analyzed.",
"created_at": "2026-07-10T15:51:01Z",
"display_at": "2026-07-10T15:51:01Z",
"id": "01KX6BK8730M9W90HTKC38H3CG",
"incident_id": "01KX6B2VF5T7M821P82YB1KXKX",
"status": "resolved",
"updated_at": "2026-07-10T15:51:01Z"
},
{
"body": "Dear valued customer,\n\nWe are currently investigating an issue affecting **Checkstep services.**\n\n**Incident Summary:**\nWe have identified a potential service disruption beginning at **[12:00 AM UTC]**. This incident is currently impacting:\n\n• **Checkstep App**\n\nOur engineering team is actively working to identify the root cause and implement a fix. We will provide updates every **4 hours** or as soon as more information becomes available.\n\nYou can track real-time updates on our status page:\n👉 https://status.checkstep.com\n\nWe apologize for the inconvenience and appreciate your patience as we work to resolve the issue.",
"created_at": "2026-07-10T15:42:04Z",
"display_at": "2026-07-10T15:42:04Z",
"id": "01KX6B2VF559FCVF4H7SZB5X8E",
"incident_id": "01KX6B2VF5T7M821P82YB1KXKX",
"status": "monitoring",
"updated_at": "2026-07-10T16:35:10Z"
}
],
"name": "Delays in analysing content",
"page_id": "01K0EFFXP0SFZ0B7VPTQVR4EAE",
"resolved_at": "2026-07-10T15:51:01Z",
"status": "resolved",
"updated_at": "2026-07-10T16:35:43Z"
},
{
"created_at": "2026-07-06T16:30:08Z",
"id": "01KWW4809TYDJJ1B3TA9DW1DE2",
"impact": "minor",
"incident_updates": [
{
"body": "All lagging contents are now fully analyzed",
"created_at": "2026-07-06T16:51:10Z",
"display_at": "2026-07-06T16:51:10Z",
"id": "01KWW5EG1TEEARPHHN09A47NM7",
"incident_id": "01KWW4809TYDJJ1B3TA9DW1DE2",
"status": "resolved",
"updated_at": "2026-07-06T16:51:10Z"
},
{
"body": "p95 response time is back to normal, lag is now getting consumed",
"created_at": "2026-07-06T16:38:49Z",
"display_at": "2026-07-06T16:38:49Z",
"id": "01KWW4QX8F6K2F43AS60PG8Q1C",
"incident_id": "01KWW4809TYDJJ1B3TA9DW1DE2",
"status": "monitoring",
"updated_at": "2026-07-06T16:38:49Z"
},
{
"body": "Dear valued customer,\n\nWe are currently investigating an issue affecting **Checkstep services.**\n\n**Incident Summary:**\nWe have identified a potential service disruption beginning at **4:00 PM UTC**. This incident is currently impacting:\n\n• **App**\n\nOne of our scanning provider (OpenAI) is slower than usual, creating a delay in the processing\n\nOur engineering team is actively working to identify the root cause and implement a fix. We will provide updates every **4 hours** or as soon as more information becomes available.\n\n \n\nYou can track real-time updates on our status page:\n👉 https://status.checkstep.com\n\nWe apologize for the inconvenience and appreciate your patience as we work to resolve the issue.",
"created_at": "2026-07-06T16:30:08Z",
"display_at": "2026-07-06T16:30:08Z",
"id": "01KWW4809T9KHK52N9HST4H29K",
"incident_id": "01KWW4809TYDJJ1B3TA9DW1DE2",
"status": "identified",
"updated_at": "2026-07-06T16:30:08Z"
}
],
"name": "Lag while analyzing content",
"page_id": "01K0EFFXP0SFZ0B7VPTQVR4EAE",
"resolved_at": "2026-07-06T16:51:10Z",
"status": "resolved",
"updated_at": "2026-07-06T16:51:10Z"
},
{
"created_at": "2026-06-09T13:22:59Z",
"id": "01KTP8SX2A5RJB2J09VEKVCY1G",
"impact": "minor",
"incident_updates": [
{
"body": "All pending events are now processed",
"created_at": "2026-06-09T14:42:24Z",
"display_at": "2026-06-09T14:42:24Z",
"id": "01KTPDBABP75RHGGYX0ME8HSQ7",
"incident_id": "01KTP8SX2A5RJB2J09VEKVCY1G",
"status": "resolved",
"updated_at": "2026-06-09T14:42:24Z"
},
{
"body": "Dear valued customer,\n\nWe are currently investigating an issue affecting **Checkstep app.**\n\n**Incident Summary:**\nWe have identified a potential service disruption beginning at **12:30 PM UTC**\n\nWe are experiencing a lag while processing a large number of events causing a lag of several minutes to show cases information in the UI.\n\nOur system scaled up accordingly, but the lag is not fully processed yet/\n\nThe API is not impacted by this issue.\n\nWe will provide updates every **4 hours** or as soon as more information becomes available.\n\nYou can track real-time updates on our status page:\n👉 https://status.checkstep.com\n\nWe apologize for the inconvenience and appreciate your patience as we work to resolve the issue",
"created_at": "2026-06-09T13:22:59Z",
"display_at": "2026-06-09T13:22:59Z",
"id": "01KTP8SX2A2ZHWBGKJGVMTB00K",
"incident_id": "01KTP8SX2A5RJB2J09VEKVCY1G",
"status": "monitoring",
"updated_at": "2026-06-09T13:22:59Z"
}
],
"name": "Lag in reflecting changes in the moderation UI",
"page_id": "01K0EFFXP0SFZ0B7VPTQVR4EAE",
"resolved_at": "2026-06-09T14:42:24Z",
"status": "resolved",
"updated_at": "2026-06-09T14:42:24Z"
},
{
"created_at": "2026-05-21T13:59:22Z",
"id": "01KS5DAW8AD6VRM9C9FWRW8HEN",
"impact": "minor",
"incident_updates": [
{
"body": "The latency of the provider is back to normal since a couple of hours",
"created_at": "2026-05-21T18:08:38Z",
"display_at": "2026-05-21T18:08:38Z",
"id": "01KS5VK9VGJH6E9GE0KXAZQ8N4",
"incident_id": "01KS5DAW8AD6VRM9C9FWRW8HEN",
"status": "resolved",
"updated_at": "2026-05-21T18:08:38Z"
},
{
"body": "All the pending content was processed and there are no more lag. The provider is still slowest than usual, we are measuring and monitoring",
"created_at": "2026-05-21T15:42:28Z",
"display_at": "2026-05-21T15:42:28Z",
"id": "01KS5K7N53TA1HPEVWXH12K94W",
"incident_id": "01KS5DAW8AD6VRM9C9FWRW8HEN",
"status": "monitoring",
"updated_at": "2026-05-21T15:42:28Z"
},
{
"body": "One of the scanning provider is slower than usual, we are closely monitoring the situation",
"created_at": "2026-05-21T14:17:21Z",
"display_at": "2026-05-21T14:17:21Z",
"id": "01KS5EBSEEPEH2YCQZ2Z9QKN2Z",
"incident_id": "01KS5DAW8AD6VRM9C9FWRW8HEN",
"status": "identified",
"updated_at": "2026-05-21T14:17:21Z"
},
{
"body": "Dear valued customer,\n\nWe are currently investigating an issue affecting **Checkstep services.**\n\n**Incident Summary:**\nWe have identified a potential service disruption beginning at **1:30 PM UTC**. This incident is currently impacting:\n\n• **Content scanning**\n\nOur engineering team is actively working to identify the root cause and implement a fix. We will provide updates every **4 hours** or as soon as more information becomes available.\n\nYou can track real-time updates on our status page:\n👉 https://status.checkstep.com\n\nWe apologize for the inconvenience and appreciate your patience as we work to resolve the issue.",
"created_at": "2026-05-21T13:59:22Z",
"display_at": "2026-05-21T13:59:22Z",
"id": "01KS5DAW8AVJ42GCDP5MY12M9H",
"incident_id": "01KS5DAW8AD6VRM9C9FWRW8HEN",
"status": "identified",
"updated_at": "2026-05-21T14:00:00Z"
}
],
"name": "Lag while analysing content",
"page_id": "01K0EFFXP0SFZ0B7VPTQVR4EAE",
"resolved_at": "2026-05-21T18:08:38Z",
"status": "resolved",
"updated_at": "2026-05-21T18:08:38Z"
},
{
"created_at": "2026-05-01T06:28:28Z",
"id": "01KQH3JVZV73NXJZCW39B4MPAG",
"impact": "minor",
"incident_updates": [
{
"body": "All webhooks should be delivered now without additional lag.\n\nWe are sorry for any inconveniences.\n\nThank you for your patience.",
"created_at": "2026-05-01T10:26:54Z",
"display_at": "2026-05-01T10:26:54Z",
"id": "01KQHH7EFQZ3E06S6PSG9QG896",
"incident_id": "01KQH3JVZV73NXJZCW39B4MPAG",
"status": "resolved",
"updated_at": "2026-05-01T10:26:54Z"
},
{
"body": "The lag has been resolved.",
"created_at": "2026-05-01T08:44:44Z",
"display_at": "2026-05-01T08:44:44Z",
"id": "01KQHBCCDWFE4K8PEHK39WZX83",
"incident_id": "01KQH3JVZV73NXJZCW39B4MPAG",
"status": "monitoring",
"updated_at": "2026-05-01T08:44:44Z"
},
{
"body": "Dear valued customer,\n\nWe are currently investigating an issue affecting **Checkstep services.**\n\n**Incident Summary:**\nWe have identified a potential service disruption beginning at **4:00 AM UTC**. This incident is currently impacting:\n\n• **Webhooks**\n\nOur engineering team is actively working to identify the root cause and implement a fix. We will provide updates every **4 hours** or as soon as more information becomes available.\n\nYou can track real-time updates on our status page:\n👉 https://status.checkstep.com\n\nWe apologize for the inconvenience and appreciate your patience as we work to resolve the issue.",
"created_at": "2026-05-01T06:28:28Z",
"display_at": "2026-05-01T06:28:28Z",
"id": "01KQH3JVZV14SRJHWT524KDB0V",
"incident_id": "01KQH3JVZV73NXJZCW39B4MPAG",
"status": "identified",
"updated_at": "2026-05-01T06:28:28Z"
}
],
"name": "Lag on outbound queues",
"page_id": "01K0EFFXP0SFZ0B7VPTQVR4EAE",
"resolved_at": "2026-05-01T10:26:54Z",
"status": "resolved",
"updated_at": "2026-05-01T10:26:54Z"
},
{
"created_at": "2026-04-16T11:28:31Z",
"id": "01KPB0SG404C2FV1JZK8M7PJQT",
"impact": "minor",
"incident_updates": [
{
"body": "All indexing operations are resumed and working on normal pace. All content updates done meanwhile should be already visible in web application.\n\n \n\nWe are sorry for any inconveniences.\n\nThank you for your patience.",
"created_at": "2026-04-16T15:14:59Z",
"display_at": "2026-04-16T15:14:59Z",
"id": "01KPBDR59EEM7QPF87C8240JVH",
"incident_id": "01KPB0SG404C2FV1JZK8M7PJQT",
"status": "resolved",
"updated_at": "2026-04-16T15:14:59Z"
},
{
"body": "We are currently working on a fix to resume the indexing operations as normal pace as soon as possible",
"created_at": "2026-04-16T13:34:57Z",
"display_at": "2026-04-16T13:34:57Z",
"id": "01KPB8109BWJ7JBZPRWEA182C2",
"incident_id": "01KPB0SG404C2FV1JZK8M7PJQT",
"status": "identified",
"updated_at": "2026-04-16T13:34:57Z"
},
{
"body": "Dear valued customer,\n\nWe are currently investigating an issue affecting **Checkstep services.**\n\n**Incident Summary:**\nWe have identified a potential service disruption beginning at **10:45 AM UTC**. This incident is currently impacting:\n\n• **Indexing of incoming contents**\n\nOur engineering team is actively working to identify the root cause and implement a fix. We will provide updates every **4 hours** or as soon as more information becomes available.\n\nYou can track real-time updates on our status page:\n👉 https://status.checkstep.com\n\nWe apologize for the inconvenience and appreciate your patience as we work to resolve the issue.",
"created_at": "2026-04-16T11:28:31Z",
"display_at": "2026-04-16T11:28:31Z",
"id": "01KPB0SG400G49WZHXTB35ECSZ",
"incident_id": "01KPB0SG404C2FV1JZK8M7PJQT",
"status": "identified",
"updated_at": "2026-04-16T11:28:31Z"
}
],
"name": "Lag in indexing of incoming contents",
"page_id": "01K0EFFXP0SFZ0B7VPTQVR4EAE",
"resolved_at": "2026-04-16T15:14:59Z",
"status": "resolved",
"updated_at": "2026-04-16T15:14:59Z"
},
{
"created_at": "2026-03-18T01:35:53Z",
"id": "01KKZ9BGPJST0QP3Q5NSS7GAPR",
"impact": "minor",
"incident_updates": [
{
"body": "All data is now up to date",
"created_at": "2026-03-18T02:12:07Z",
"display_at": "2026-03-18T02:12:07Z",
"id": "01KKZBDVK15KNM0AM4W1VVMADF",
"incident_id": "01KKZ9BGPJST0QP3Q5NSS7GAPR",
"status": "resolved",
"updated_at": "2026-03-18T14:52:11Z"
},
{
"body": "We experience a growing lag in our internal processing, resulting a delay to show case status in our moderation interface",
"created_at": "2026-03-18T01:35:53Z",
"display_at": "2026-03-18T01:35:53Z",
"id": "01KKZ9BGPJAE36A3BB8KE6HMZN",
"incident_id": "01KKZ9BGPJST0QP3Q5NSS7GAPR",
"status": "investigating",
"updated_at": "2026-03-18T14:52:43Z"
}
],
"name": "Lag in processing author cases",
"page_id": "01K0EFFXP0SFZ0B7VPTQVR4EAE",
"resolved_at": "2026-03-18T02:12:07Z",
"status": "resolved",
"updated_at": "2026-03-18T14:51:49Z"
},
{
"created_at": "2026-03-17T05:08:38Z",
"id": "01KKX34BRM9TRPJDXHZWT9TVFN",
"impact": "minor",
"incident_updates": [
{
"body": "All services are back to normal",
"created_at": "2026-03-17T05:27:15Z",
"display_at": "2026-03-17T05:27:15Z",
"id": "01KKX46EFT6DFJ4Q6JSY51D2QJ",
"incident_id": "01KKX34BRM9TRPJDXHZWT9TVFN",
"status": "resolved",
"updated_at": "2026-03-17T05:27:15Z"
},
{
"body": "We experience some lag in processing pipelines. Our moderation interface could reflect status of cases with a dealy",
"created_at": "2026-03-17T05:08:38Z",
"display_at": "2026-03-17T05:08:38Z",
"id": "01KKX34BRMJ63X6W1WC2XGE7S1",
"incident_id": "01KKX34BRM9TRPJDXHZWT9TVFN",
"status": "investigating",
"updated_at": "2026-03-18T14:50:46Z"
}
],
"name": "Lag in processing author cases",
"page_id": "01K0EFFXP0SFZ0B7VPTQVR4EAE",
"resolved_at": "2026-03-17T05:27:15Z",
"status": "resolved",
"updated_at": "2026-03-17T05:27:15Z"
},
{
"created_at": "2026-02-16T15:37:05Z",
"id": "01KHKHJ7VE7ZKW6FFC1166KSMR",
"impact": "minor",
"incident_updates": [
{
"body": "Systems are back to normal.",
"created_at": "2026-02-16T16:11:36Z",
"display_at": "2026-02-16T16:11:36Z",
"id": "01KHKKHEHZYNQG17SEQZRRDZXK",
"incident_id": "01KHKHJ7VE7ZKW6FFC1166KSMR",
"status": "resolved",
"updated_at": "2026-02-16T16:11:36Z"
},
{
"body": "We took corrective measures to reduce the delay, it is almost back to normal, we are monitoring",
"created_at": "2026-02-16T15:48:07Z",
"display_at": "2026-02-16T15:48:07Z",
"id": "01KHKJ6E6ASEP1M7VNHZG2P53T",
"incident_id": "01KHKHJ7VE7ZKW6FFC1166KSMR",
"status": "monitoring",
"updated_at": "2026-02-16T15:48:07Z"
},
{
"body": "Dear valued customer,\n\nWe are currently investigating an issue affecting **Checkstep services.**\n\n**Incident Summary:**\nWe have identified a potential service disruption beginning at **12 PM UTC**. This incident is currently impacting:\n\n• **App**\n\nWe observe delay while processing the content cases inside Checkstep system.\n\nAll API endpoints are working properly.\n\nOur engineering team is actively working to identify the root cause and implement a fix. We will provide updates every **4 hours** or as soon as more information becomes available.\n\nYou can track real-time updates on our status page:\n👉 https://status.checkstep.com\n\nWe apologize for the inconvenience and appreciate your patience as we work to resolve the issue.",
"created_at": "2026-02-16T15:37:05Z",
"display_at": "2026-02-16T15:37:05Z",
"id": "01KHKHJ7VETDDAYKQXYQVHDEWV",
"incident_id": "01KHKHJ7VE7ZKW6FFC1166KSMR",
"status": "identified",
"updated_at": "2026-02-16T15:37:05Z"
}
],
"name": "Processing delays",
"page_id": "01K0EFFXP0SFZ0B7VPTQVR4EAE",
"resolved_at": "2026-02-16T16:11:36Z",
"status": "resolved",
"updated_at": "2026-03-11T15:55:45Z"
},
{
"created_at": "2026-02-02T17:03:30Z",
"id": "01KGFMYD28EWYA5883ME3SAYMP",
"impact": "minor",
"incident_updates": [
{
"body": "Lag is gone.",
"created_at": "2026-02-02T17:21:42Z",
"display_at": "2026-02-02T17:21:42Z",
"id": "01KGFNZQ5M1R1TNEZZ1JS9DT86",
"incident_id": "01KGFMYD28EWYA5883ME3SAYMP",
"status": "resolved",
"updated_at": "2026-02-02T17:21:42Z"
},
{
"body": "Lag is reducing we are monitoring",
"created_at": "2026-02-02T17:12:32Z",
"display_at": "2026-02-02T17:12:32Z",
"id": "01KGFNEYM9BXEQ41JSMH8E2QHB",
"incident_id": "01KGFMYD28EWYA5883ME3SAYMP",
"status": "monitoring",
"updated_at": "2026-02-02T17:12:32Z"
},
{
"body": "Dear valued customer,\n\nWe are currently investigating an issue affecting **Checkstep Modbots.**\n\n**Incident Summary:**\nWe have identified a slow processing since **4.00 PM UTC**.\n\nWhile the modbot is still taking decisions, it takes a longer time than usual. We are investigating the issue.\n\n \n\nYou can track real-time updates on our status page:\n👉 https://status.checkstep.com\n\nWe apologize for the inconvenience and appreciate your patience as we work to resolve the issue.",
"created_at": "2026-02-02T17:03:30Z",
"display_at": "2026-02-02T17:03:30Z",
"id": "01KGFMYD28215NESK0ZKM3V2FX",
"incident_id": "01KGFMYD28EWYA5883ME3SAYMP",
"status": "identified",
"updated_at": "2026-02-02T17:03:30Z"
}
],
"name": "Slow ModBot reviews",
"page_id": "01K0EFFXP0SFZ0B7VPTQVR4EAE",
"resolved_at": "2026-02-02T17:21:42Z",
"status": "resolved",
"updated_at": "2026-03-11T15:55:45Z"
},
{
"created_at": "2026-01-12T13:27:22Z",
"id": "01KES67J071QXWS8DD0KF2WZ27",
"impact": "minor",
"incident_updates": [
{
"body": "The correct addresses are advertised on different DNS servers across the globe",
"created_at": "2026-01-12T13:45:54Z",
"display_at": "2026-01-12T13:45:54Z",
"id": "01KES79FMED2QSYAEG8XA7WA7N",
"incident_id": "01KES67J071QXWS8DD0KF2WZ27",
"status": "resolved",
"updated_at": "2026-01-12T13:45:54Z"
},
{
"body": "Initial investigations show that our domains under .checkstep.com were pointing to the wrong IPs addresses for around 12 minutes, between 12.05 and 12.17 GMT",
"created_at": "2026-01-12T13:45:18Z",
"display_at": "2026-01-12T13:45:18Z",
"id": "01KES78D56E1PJTWTT734R4M28",
"incident_id": "01KES67J071QXWS8DD0KF2WZ27",
"status": "monitoring",
"updated_at": "2026-01-12T13:45:18Z"
},
{
"body": "We idenfied an issue with our name service, resulting on our *.checkstep.com domains being unreachable. The issue is fixed, the DNS entries should be correct now",
"created_at": "2026-01-12T13:33:46Z",
"display_at": "2026-01-12T13:33:46Z",
"id": "01KES6K91FVT6HWM5EVK1SNQPZ",
"incident_id": "01KES67J071QXWS8DD0KF2WZ27",
"status": "monitoring",
"updated_at": "2026-01-12T13:33:46Z"
},
{
"body": "Dear valued customer,\n\nWe are currently investigating an issue affecting **Checkstep services.**\n\n**Incident Summary:**\nWe have identified a potential service disruption beginning at **around 12:05 PM UTC.** This incident is currently impacting:\n\n• **API endpoints**\n\n• Application\n\nOur engineering team has fixed the problem immediately, although it takes time for the resolution to propagate.\n\nYou can track real-time updates on our status page:\n👉 https://status.checkstep.com\n\nWe apologize for the inconvenience and appreciate your patience as we work to resolve the issue.",
"created_at": "2026-01-12T13:27:22Z",
"display_at": "2026-01-12T13:27:22Z",
"id": "01KES67J070W7VE7603ZAP27ZA",
"incident_id": "01KES67J071QXWS8DD0KF2WZ27",
"status": "identified",
"updated_at": "2026-01-12T13:27:22Z"
}
],
"name": "DNS issues",
"page_id": "01K0EFFXP0SFZ0B7VPTQVR4EAE",
"resolved_at": "2026-01-12T13:45:54Z",
"status": "resolved",
"updated_at": "2026-03-11T15:55:45Z"
},
{
"created_at": "2025-12-17T23:40:15Z",
"id": "01KCQAZ3HCN04C3DFQGDPDC7S4",
"impact": "minor",
"incident_updates": [
{
"body": "The error rate is back to normal level",
"created_at": "2025-12-18T00:07:49Z",
"display_at": "2025-12-18T00:07:49Z",
"id": "01KCQCHJQ55Z4ZDMNX6MTB3AQM",
"incident_id": "01KCQAZ3HCN04C3DFQGDPDC7S4",
"status": "resolved",
"updated_at": "2025-12-18T00:07:49Z"
},
{
"body": "We have applied a mitigation and we monitor the impact",
"created_at": "2025-12-17T23:56:20Z",
"display_at": "2025-12-17T23:56:20Z",
"id": "01KCQBWHZSY5ZDZP69V9Z8FYD3",
"incident_id": "01KCQAZ3HCN04C3DFQGDPDC7S4",
"status": "monitoring",
"updated_at": "2025-12-17T23:56:20Z"
},
{
"body": "Dear valued customer,\n\nWe are currently investigating an issue affecting **Checkstep services.**\n\n**Incident Summary:**\nWe have identified a potential service disruption beginning at **23:15 PM UTC**. This incident is currently impacting:\n\n• **Content scanning**\n\nOur engineering team is actively working to identify the root cause and implement a fix. We will provide updates every **4 hours** or as soon as more information becomes available.\n\nYou can track real-time updates on our status page:\n👉 https://status.checkstep.com\n\nWe apologize for the inconvenience and appreciate your patience as we work to resolve the issue.",
"created_at": "2025-12-17T23:40:15Z",
"display_at": "2025-12-17T23:15:00Z",
"id": "01KCQAZ3HCNW19M0MSKEQRE574",
"incident_id": "01KCQAZ3HCN04C3DFQGDPDC7S4",
"status": "identified",
"updated_at": "2025-12-17T23:42:39Z"
}
],
"name": "High error rate with OpenAI models",
"page_id": "01K0EFFXP0SFZ0B7VPTQVR4EAE",
"resolved_at": "2025-12-18T00:07:49Z",
"status": "resolved",
"updated_at": "2026-03-11T15:55:45Z"
},
{
"created_at": "2025-12-05T09:12:49Z",
"id": "01KBPWJ4PH7DWZ7NNTWZ798ECQ",
"impact": "critical",
"incident_updates": [
{
"body": "Cloudflare solved their issue https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q\n\nCompany website is back online",
"created_at": "2025-12-05T09:33:16Z",
"display_at": "2025-12-05T09:33:16Z",
"id": "01KBPXQKFXBVYE8NZQ86XGS8XW",
"incident_id": "01KBPWJ4PH7DWZ7NNTWZ798ECQ",
"status": "resolved",
"updated_at": "2025-12-05T09:33:16Z"
},
{
"body": "Dear valued customer,\n\nWe are currently investigating an issue affecting **Checkstep Company Website.**\n\n**Incident Summary:**\n\nWe have identified a potential service disruption beginning at **8:49 AM UTC**. This incident is currently impacting:\n\n• **Company Website**\n\nIt is caused by a worldwide Clouflare outage https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q\n\n \n\n**Checkstep API or the moderation UI are not impacted by this incident.**\n\n \n\nYou can track real-time updates on our status page:\n👉 https://status.checkstep.com",
"created_at": "2025-12-05T09:12:49Z",
"display_at": "2025-12-05T09:12:49Z",
"id": "01KBPWJ4PHKMQKP1XSDCNY72M2",
"incident_id": "01KBPWJ4PH7DWZ7NNTWZ798ECQ",
"status": "identified",
"updated_at": "2025-12-05T09:12:49Z"
}
],
"name": "Company website is unavailable",
"page_id": "01K0EFFXP0SFZ0B7VPTQVR4EAE",
"resolved_at": "2025-12-05T09:33:16Z",
"status": "resolved",
"updated_at": "2026-03-11T15:55:45Z"
},
{
"created_at": "2025-10-24T10:07:00Z",
"id": "01K8ATZ5PRPTKAAWKWNS5H261M",
"impact": "major",
"incident_updates": [
{
"body": "The mitigation is working, all system are operation for 90 minutes",
"created_at": "2025-10-24T12:34:04Z",
"display_at": "2025-10-24T12:34:04Z",
"id": "01K8B3CEYTEPN1XMSJ2QT12EFT",
"incident_id": "01K8ATZ5PRPTKAAWKWNS5H261M",
"status": "resolved",
"updated_at": "2025-10-24T12:34:04Z"
},
{
"body": "A mitigation is in place, we are monitoring the impact. There are no more lag in content processing.",
"created_at": "2025-10-24T11:09:08Z",
"display_at": "2025-10-24T11:00:00Z",
"id": "01K8AYGY3SNDJRQYGX1EWBQFJ0",
"incident_id": "01K8ATZ5PRPTKAAWKWNS5H261M",
"status": "monitoring",
"updated_at": "2025-10-24T15:44:49Z"
},
{
"body": "Our API services are impacted by a performance issue we identified.\n\nIt is causing also some lag while processing the content.\n\nWe are looking for a mitigation",
"created_at": "2025-10-24T10:43:09Z",
"display_at": "2025-10-24T10:43:09Z",
"id": "01K8AX1BTC50PV0BXHKX4Y6SP5",
"incident_id": "01K8ATZ5PRPTKAAWKWNS5H261M",
"status": "identified",
"updated_at": "2025-10-24T10:43:09Z"
},
{
"body": "Dear valued customer,\n\nWe are currently investigating an issue affecting **Checkstep services.**\n\n**Incident Summary:**\nWe have identified a potential service disruption beginning at **10AM UTC**. This incident is currently impacting:\n\n• **API endpoints**\n\nOur engineering team is actively working to identify the root cause and implement a fix. We will provide updates every **4 hours** or as soon as more information becomes available.\n\nYou can track real-time updates on our status page:\n👉 https://status.checkstep.com\n\nWe apologize for the inconvenience and appreciate your patience as we work to resolve the issue.",
"created_at": "2025-10-24T10:07:00Z",
"display_at": "2025-10-24T10:07:00Z",
"id": "01K8ATZ5PRZWTF0PBBSKG15F89",
"incident_id": "01K8ATZ5PRPTKAAWKWNS5H261M",
"status": "investigating",
"updated_at": "2025-10-24T10:07:00Z"
}
],
"name": "503 errors on API",
"page_id": "01K0EFFXP0SFZ0B7VPTQVR4EAE",
"resolved_at": "2025-10-24T12:34:04Z",
"status": "resolved",
"updated_at": "2026-03-11T15:55:45Z"
},
{
"created_at": "2025-09-04T10:29:40Z",
"id": "01K4A4CQMKRKGRFXC82G54NS2X",
"impact": "minor",
"incident_updates": [
{
"body": "Lag is resolved",
"created_at": "2025-09-04T11:03:07Z",
"display_at": "2025-09-04T11:03:07Z",
"id": "01K4A69ZHHE38RY1NGYD608Y95",
"incident_id": "01K4A4CQMKRKGRFXC82G54NS2X",
"status": "resolved",
"updated_at": "2025-09-04T11:03:07Z"
},
{
"body": "We applied a mitigation, scanning is running faster now, the lag is reducing. We expect the situation to be back to normal in few minutes",
"created_at": "2025-09-04T10:51:37Z",
"display_at": "2025-09-04T10:51:37Z",
"id": "01K4A5MY04YY0Y2AQB7888CAVP",
"incident_id": "01K4A4CQMKRKGRFXC82G54NS2X",
"status": "monitoring",
"updated_at": "2025-09-04T10:51:37Z"
},
{
"body": "One of our scanning provider is suffering from an outage, slowing down all our scanning lanes.",
"created_at": "2025-09-04T10:36:06Z",
"display_at": "2025-09-04T10:36:05Z",
"id": "01K4A4RGE2G1N5RG64F1GNBFMB",
"incident_id": "01K4A4CQMKRKGRFXC82G54NS2X",
"status": "identified",
"updated_at": "2025-09-04T10:36:06Z"
},
{
"body": "We are currently experiencing lag while scanning contents. We are investigating the root causes for this lag.",
"created_at": "2025-09-04T10:29:40Z",
"display_at": "2025-09-04T09:10:00Z",
"id": "01K4A4CQMK168FRCQF291CEXJB",
"incident_id": "01K4A4CQMKRKGRFXC82G54NS2X",
"status": "investigating",
"updated_at": "2025-09-04T10:37:56Z"
}
],
"name": "Lag while analysing content",
"page_id": "01K0EFFXP0SFZ0B7VPTQVR4EAE",
"resolved_at": "2025-09-04T11:03:07Z",
"status": "resolved",
"updated_at": "2026-03-11T15:55:45Z"
}
],
"page": {
"id": "01K0EFFXP0SFZ0B7VPTQVR4EAE",
"name": "Checkstep",
"updated_at": "2026-09-02T18:43:02Z",
"url": "https://status.checkstep.com/"
}
}