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Data & Network Security at Preset Security is very important to us. We exceed the industry standards when it comes to protecting your organization. Keeping You Safe Data Security Features We built our SaaS products with your security concerns in mind. Secure Cloud Hosting Preset Cloud runs on AWS with multi-tenant architecture. AWS is SOC2, ISO27001 and HIPAA compliant. SSO with SAML Enforce SSO authentication to your company domain(s) with the SAML SSO integration with Preset Cloud. We also support User Provisioning (SCIM) integration to manage team access. Custom Roles Create flexible policies that provide fine-grained access control with Role Based Access Controls (RBAC) to everything in Preset Cloud. Encryption for Data in Transit We secure all data in transit with Transport Layer Security (TLS) 1.2 or higher. Only secure cipher suites are enabled and they are reevaluated on a periodic basis. Encryption for Data at Rest Preset encrypts all of your data and metadata at rest using an industry standard AES-256 encryption algorithm. Secure SDLC Preset integrates security into every step of the Software Development Life Cycle (SDLC). Using manual and automated security controls we evaluate every line of code to protect our users from vulnerabilities and exploits. Vulnerability Management We actively monitor and remediate vulnerabilities reported from the Apache Superset community. You can report a vulnerability to security@preset.io. Penetration Testing We participate in independent 3rd-party penetration testing every 3 months. Intrusion Detection Systems (IDS) We protect your data with several layers of Intrusion Detection Systems (IDS) that continuously scan for threats like Malware, Ransomware and container exploits. Workforce Security Full time employees and contractors participate in background checks and security training. They acknowledge our security policies and sign confidentiality agreements. All access to systems is audited on a quarterly basis. Endpoint Security We use MDM on all endpoints and require employees to use a VPN to access our production systems. Strong passwords are enforced, as is Multi Factor Authentication (MFA). Continuous Compliance Monitoring We use continuous compliance monitoring with Vanta to ensure that Preset Cloud stays compliant with our compliance initiatives both inside and outside of the audit window. Modern Compliance Compliance Certifications, Standards & Regulations We obtain industry-accepted certifications and comply with current industry standards and regulations so you can feel confident that your company and customer data remain secure and compliant. SOC2 Type 2 Preset is SOC 2 Type 2 Certified. View our Letter of Attestation. PCI-DSS Level 2 Preset is PCI-DSS Level 2 Compliant. HIPAA Preset is HIPAA Compliant. Learn more. FAQ Frequently Asked Questions Cloud Security Preset's SaaS solution runs on AWS. Our Managed Private Cloud (MPC) offering is available on AWS, GCP, and Azure. You can choose among four different deployment regions to have Preset deployment close to your data sources and to be compliant with local regulations. The current options include: US East 1 - Virginia, US US West 2 - Oregon, US Asia Pacific 1 - Tokyo, Japan EU North 1 - Stockholm, Sweden If you wish for a more specific region, Preset's Managed Private Cloud can be deployed in any AWS, GCP, or Azure region outside of Mainland China. Preset workspaces are isolated by Role Based Access Controls (RBAC) that your organization's admin users specify. We have a unique application key for each workspace, which is used to ensure that traffic to the workspaces is isolated. Auditing We have multiple layers of monitoring, including at the cloud, network, and application levels. Preset offers usage metrics that show which dashboards, charts, and other assets your team uses over time. Audit logs for all queries coming from Preset can also be added so you have granular views into which users initiated each individual query coming from your Preset workspaces. Data Privacy & Security Preset requires access to the databases that your organization wants to analyze within our analytics platform. Preset uses Auth0 as our IDP. If SSO support is needed, we would need to set up SCIM. Preset uses RBAC to manage user access and permissions. Your organization can use row-level security to set up fine-grained permissions for data access. Preset supports Security Assertion Markup Language (SAML) Single Sign On (SSO) integration, so companies can use their existing identity management system and employees can sign in to Preset with their Identity Provider account. Supported identity providers include Azure, Google, and Okta. Read more here. Database credentials are stored in a region-specific relational database service encrypted at rest. All traffic to the database is encrypted in transit. In the relational database service, each workspace has an associated database, which stores your organization's database credentials and is accessed by unique credentials. On top of our database connections that are secured with Transport Layer Security (TLS) 1.2, Preset offers the following mechanisms for securing connections to your data sources: SSH Tunneling AWS PrivateLink VPC Peering (Managed Private Cloud deployments only) The results data is stored in a cache (AWS Elasticache for Redis), where the keys are prefixed by their respective workspace for isolation. In addition, the cache data is encrypted with an AES-128 workspace-specific key. By default, the cached data is stored for 24 hours; however, users can set custom timeouts as defined here. You can detach any database connected to Preset Cloud and delete all datasets and queries. In addition, you can send a request to support@preset.io for account and user deletions. Others Preset tracks many metrics including uptime, MTTR, application error rates, release bugs, and many more. An up-to-date list of sub-processors that Preset works with may be found here (updated April 2, 2026). Take advantage of our robust security features Start using Preset for free Create an account