Preset

preset.io

Preset declares 21 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Nov 7, 2026. 2 tracked vendors name Preset as a subprocessor, including Screenshotbot and Workspot.

Subprocessors CSV of Preset's subprocessors · Atom feed of Preset's subprocessors DORA draft CSV of Preset's subprocessors as declared by Preset what's this? · 

21 third parties.

NamePurposeLocationListed since
Aha Roadmap PlanningUnited States
Amazon Web Services Cloud ProviderUnited States
Anthropic AI(prompts/responses)United States
Atlassian Customer and User Support AI inference (LLMs) for application featuresUnited States
Auth0 Authentication ProviderUnited States
Bytecode Professional Services for specific add-on offerings*United States
Chameleon Customer and User SupportUnited States
Datadog Monitoring Service ProviderUnited States
Google (prompts/responses); Workplace Productivity ToolsUnited States
Google Cloud Platform Cloud Provider AI inference (LLMs) for application featuresUnited States
HubSpot Marketing Platform Mapping and geospatial visualization services supportUnited States
Mapbox map-based charts and visualizationsUnited States
Okta Single Sign-On Provider AI inference (LLMs) for application features, includingUnited States
OpenAI AISQL generation AI request routing layer (forwards prompts/responsesUnited States
OpenRouter AIto selected LLM providers).United States
Recurly Billing and Subscription ManagementUnited States
Segment Data PipelineUnited States
Sentry Log AnalysisUnited States
Service Rocket Customer and User SupportUnited States
Slack Workplace Productivity ToolUnited States
Sparkpost Email Service ProviderUnited States

Web TechnologiesCSV of Preset's web technologies · Atom feed of Preset's web technologies

Preset's homepage made 104 requests to 19 domains, and 8 services controlled by another company.

Analytics (4): HubSpot, Reo.Dev, LinkedIn, LeadfeederAdvertising (2): Google Cloud; usually detected as Advertising: MicrosoftCookie compliance (1): CookieScriptOther (1): usually detected as Customer data platform: Segment

8 third parties by category: Analytics 4Advertising 2Cookie compliance 1Other 1

Third parties 8 · 47 requests
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 15% of the page's requests 16
HubSpotsubprocessor HubSpot HubSpot Analytics 10% of the page's requests 10
Microsoft clarity.ms 5% of the page's requests 5
Reo.Dev Reo.Dev 5% of the page's requests 5
Segmentsubprocessor segment.io 5% of the page's requests 5
LinkedIn Linkedin Insight Tag 3% of the page's requests 3
Leadfeeder Leadfeeder 2% of the page's requests 2
CookieScript Cookie Script <1% of the page's requests 1
First party 1 · 57 requests
Preset Amazon CloudFront Amazon Web Services Gatsby 5.16.1 HSTS HTTP/3 Microsoft Clarity Netlify Open Graph PWA React Segment 1.84.3 Webpack 55% of the page's requests 57

3 tracked companies loaded by the homepage are not in Preset's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (2)CSV of the companies listing Preset · Atom feed of the companies listing Preset

2 companies

Service statusCSV of Preset's status page incidents · Atom feed of Preset's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 0 incidents in 90 days
  • 0 major or critical
BeganIncidentImpactLasted
EU Region Service Disruptionno impact stated—
Database Maintenance Overruncritical5 h 28 min

Incidents per month

0 2 4 Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 0 incidents Mar 2026: 0 incidents Apr 2026: 1 incident (1 critical) · typical time to resolve 5 h 28 min May 2026: 0 incidents Jun 2026: 1 incident (1 no impact stated) Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 0 incidents Oct 2026: 0 incidents Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

As Preset's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Preset's subprocessorsCSV of incidents reported by vendors Preset lists · Atom feed of incidents reported by vendors Preset lists

258 reported incidents in the last 30 days, by 10 of the vendors Preset lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Preset was involved.

DateCompanyIncidentImpactLasted
SegmentSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
SegmentSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
OpenAIUnable to start new Workspace Agent runs criticalongoing
SegmentMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States minorongoing
SegmentSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minorongoing
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
SentryUS issues feed throwing intermittent errors minor51 min
SegmentVoice Call Failures in JP1 minor3 h 51 min
SegmentOn Call Engineers are Investigating no impact statedongoing
SegmentSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
SentryAccount emails not being delivered major42 min
SegmentRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
SegmentIssue resolved minor1 h 43 min
SentryEU region replay ingestion latency minor48 min
SegmentSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated51 min
SegmentGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
SegmentWhatsApp Business API Message Send Failures minor16 h 29 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
SegmentVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
SegmentVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
SegmentSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min

And 233 more. All of them: CSV · Who is around them.

ChangesCSV of Preset's changes · Atom feed of Preset's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Preset's site

Preset transparency rating

It updates with the rating.

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