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Skip to main content Americas United States English Canada English Français Puerto Rico Español Europe Denmark Dansk Germany Deutsch Ireland English Norway English Norsk Poland Polski Sweden Svenska United Kingdom English Spain Español Americas United States English Canada English Français Puerto Rico Español Europe Denmark Dansk Germany Deutsch Ireland English Norway English Norsk Poland Polski Sweden Svenska United Kingdom English Spain Español Elavon Europe Service Providers/Sub-Processors This page will be periodically updated to reflect additions to our list of service providers and Sub-processors. Our customers can subscribe to receive email notifications of updates to our list here. Last update: March 17th, 2026. As a regulated credit institution operating in several geographies in Europe, Elavon takes its responsibilities of compliance extremely seriously. This includes a commitment to complying with all applicable Data Protection, Privacy and Security Laws and Regulations (collectively referred to as Requirements) in the locations in which it operates. To comply with the relevant European Requirements, Elavon has established an EU Data Protection Framework that is constructed around the key Requirements and aligned to relevant internal policies, programs and controls as relevant. For example, Elavon has a range of security policies in place that document and outline the company approach and control environment in terms of the processing, transmission and storage of ‘Personal Data’ and ‘other Sensitive Information’. The EU Data Protection Framework determines how Elavon will collect, process, store, share or disclose, protect and use the Personal Data of its customers, partners and others. It is reviewed regularly and updated as appropriate to reflect changing regulatory requirements or industry standards. All Third Parties that Elavon engages will be obliged to understand and protect all rights from Elavon Customers and Elavon will generally be liable towards the Customers within the limitation of liability agreed between the parties for the services that the Third Parties provide. Where Elavon engages a Third Party to assist in its Processing activities, it will choose a Data Processor who has in place sufficient technical and organisational security measures to protect Personal Data and takes reasonable steps to ensure compliance with those measures. It is the Policy of Elavon to enter into a written contract, or equivalent, when engaging a Third Party to Process Personal Data on its behalf. The contract, or equivalent, will clearly set out the responsibilities of the respective parties and will be constructed in a manner to ensure compliance with relevant Data Protection requirements under European and local Member State legislation. Elavon Business Lines and Support Functions are required to ensure that all Third-Party relationships are established and maintained in accordance with the Third-Party Risk Management Policy and the Contracting Policy. Elavon operates in compliance with a comprehensive Third Party Risk Management Policy, which defines a risk-based framework that Elavon uses to manage its Third Party relationships (TPRs). When engaging a Third Party, Elavon conducts appropriate risk management activities to manage the Company’s corresponding risks, including, but not limited to, operational, compliance, reputation, strategic, concentration, and credit risks as defined in its Risk Management Framework and applicable laws and regulations. Accordingly, the decision by Elavon to engage a Third Party must be consistent with the Company’s business objectives and made only after robust due diligence and strong consideration of the risks involved. Each prospective TPR is subject to due diligence, from which the Company will determine whether to proceed to the next risk management phase. A comprehensive risk assessment must be performed and subjected to requisite approvals before entering into a contract with the Third Party. Elavon Business Lines manage the provision of products/services to the Company on an ongoing basis, regardless of whether performance is by a Third Party or through one or more Fourth Parties. After engaging a Third Party, each Business Line manages the performance of relationship activities (whether the performance is ultimately provided by the Third Party and/or through one or more Fourth Parties) on an ongoing basis for compliance with agreed-upon performance and risk standards. The TPRM Program incorporates a risk-based approach to guide the Business Lines in their decisions on content and frequency of ongoing management activities From the population of Third Parties within the TPRM Program, we have identified a list of Service Providers/Sub-Processors of Personal Data, which is provided in Appendix 1. To note, this list contains Service Providers/Sub-Processors who are engaged by Elavon Europe and who may have access to cardholder data. Appendix 1 The list of Service Providers/Sub-Processors who are engaged by Elavon Europe and who may have access to cardholder data are: Entity Name Type Purpose Business Line / Product Countries Accenture LLP +Accenture International Limited Service Specific Consulting Elavon Europe, Opayo USA, India, Mexico ACI Worldwide Inc. Service Specific Payment processing services Opayo USA, Ireland Amazon Web Services, Inc. Infrastructure Service Specific Cloud Infrastructure Provider and application service provider Elavon Europe, Opayo Ireland, UK, USA Box, Inc Service Specific Software solution services Elavon Europe USA Computop Paygate GmbH Service Specific Payment processing services Elavon Europe Germany, Switzerland. CCV Group b.v. Service Specific Payment transaction routing and processing services Elavon Europe Netherlands DataFlexNet Ltd Service Specific Payment transaction routing service Elavon Europe Ireland, UK. Deloitte Touche Tohmatsu Limited (DTTL) Service Specific Consulting Elavon Europe, Opayo USA, Ireland, UK Evry Norge AS Service Specific Payment network transaction services Elavon Europe Sweden Featurespace Inc Service Specific Fraud software services Elavon Europe, Opayo Ireland, UK, USA, Germany. FreedomPay World Europe Limited Service Specific Payment solutions service Elavon Europe UK, USA. Futurex, LP Service Specific Payment solutions service Opayo USA, Netherlands, Germany. Global Payments Inc. Service Specific Payment gateway services Elavon Europe Ireland. IQR Consulting, LLC Service Specific Consulting services. Elavon Europe Ireland, USA, India. Iron Mountain Information Management LLC Service Specific Warehouse record storage and media destruction Elavon Europe, Opayo UK, USA. KPMG, LLP Service Specific Consulting Elavon Europe USA, India, Germany, Netherlands, UK McKinsey & Company, Inc. United States Service Specific Consulting Elavon Europe, Opayo USA, Ireland Microsoft Corporation Infrastructure Cloud infrastructure provider Elavon Europe, Opayo USA, Ireland, Netherlands. Nets Branch Norway Service Specific Payment processing services. Elavon Europe Norway, Denmark, Italy. Payone GmbH Service Specific Distribution service payment transactions Elavon Europe Germany. Poynt, LLC Optional Integrations Cloud-based Payment Services Elavon Europe USA. PPRO Financial Ltd Optional Integrations Alternative payment services Elavon Europe, Opayo UK, USA, Germany. PricewaterhouseCoopers LLP (PwC) Service Specific Consulting Elavon Europe, Opayo USA, Ireland RadarFirst Service Specific Software solution services Elavon Europe, Opayo USA Ravelin Technology Ltd. Service Specific Software solution services Elavon Europe, Opayo UK, Belgium Salesforce.com, Inc. Service Specific Cloud-based Customer Support & communication services Elavon Europe, Opayo USA Sumo Logic, Inc. Service Specific Security operations log management and analytics services Opayo USA Transaction Network Services, Inc. Service Specific Payment network transaction services Elavon Europe, Opayo Ireland, UK, USA. Entity Name Accenture LLP +Accenture International Limited Type Service Specific Purpose Consulting Business Line / Product Elavon Europe, Opayo Countries USA, India, Mexico Entity Name ACI Worldwide Inc. Type Service Specific Purpose Payment processing services Business Line / Product Opayo Countries USA, Ireland Entity Name Amazon Web Services, Inc. Type Infrastructure Service Specific Purpose Cloud Infrastructure Provider and application service provider Business Line / Product Elavon Europe, Opayo Countries Ireland, UK, USA Entity Name Box, Inc Type Service Specific Purpose Software solution services Business Line / Product Elavon Europe Countries USA Entity Name Computop Paygate GmbH Type Service Specific Purpose Payment processing services Business Line / Product Elavon Europe Countries Germany, Switzerland. Entity Name CCV Group b.v. Type Service Specific Purpose Payment transaction routing and processing services Business Line / Product Elavon Europe Countries Netherlands Entity Name DataFlexNet Ltd Type Service Specific Purpose Payment transaction routing service Business Line / Product Elavon Europe Countries Ireland, UK. Entity Name Deloitte Touche Tohmatsu Limited (DTTL) Type Service Specific Purpose Consulting Business Line / Product Elavon Europe, Opayo Countries USA, Ireland, UK Entity Name Evry Norge AS Type Service Specific Purpose Payment network transaction services Business Line / Product Elavon Europe Countries Sweden Entity Name Featurespace Inc Type Service Specific Purpose Fraud software services Business Line / Product Elavon Europe, Opayo Countries Ireland, UK, USA, Germany. Entity Name FreedomPay World Europe Limited Type Service Specific Purpose Payment solutions service Business Line / Product Elavon Europe Countries UK, USA. Entity Name Futurex, LP Type Service Specific Purpose Payment solutions service Business Line / Product Opayo Countries USA, Netherlands, Germany. Entity Name Global Payments Inc. Type Service Specific Purpose Payment gateway services Business Line / Product Elavon Europe Countries Ireland. Entity Name IQR Consulting, LLC Type Service Specific Purpose Consulting services. Business Line / Product Elavon Europe Countries Ireland, USA, India. Entity Name Iron Mountain Information Management LLC Type Service Specific Purpose Warehouse record storage and media destruction Business Line / Product Elavon Europe, Opayo Countries UK, USA. Entity Name KPMG, LLP Type Service Specific Purpose Consulting Business Line / Product Elavon Europe Countries USA, India, Germany, Netherlands, UK Entity Name McKinsey & Company, Inc. United States Type Service Specific Purpose Consulting Business Line / Product Elavon Europe, Opayo Countries USA, Ireland Entity Name Microsoft Corporation Type Infrastructure Purpose Cloud infrastructure provider Business Line / Product Elavon Europe, Opayo Countries USA, Ireland, Netherlands. Entity Name Nets Branch Norway Type Service Specific Purpose Payment processing services. Business Line / Product Elavon Europe Countries Norway, Denmark, Italy. Entity Name Payone GmbH Type Service Specific Purpose Distribution service payment transactions Business Line / Product Elavon Europe Countries Germany. Entity Name Poynt, LLC Type Optional Integrations Purpose Cloud-based Payment Services Business Line / Product Elavon Europe Countries USA. Entity Name PPRO Financial Ltd Type Optional Integrations Purpose Alternative payment services Business Line / Product Elavon Europe, Opayo Countries UK, USA, Germany. Entity Name PricewaterhouseCoopers LLP (PwC) Type Service Specific Purpose Consulting Business Line / Product Elavon Europe, Opayo Countries USA, Ireland Entity Name RadarFirst Type Service Specific Purpose Software solution services Business Line / Product Elavon Europe, Opayo Countries USA Entity Name Ravelin Technology Ltd. Type Service Specific Purpose Software solution services Business Line / Product Elavon Europe, Opayo Countries UK, Belgium Entity Name Salesforce.com, Inc. Type Service Specific Purpose Cloud-based Customer Support & communication services Business Line / Product Elavon Europe, Opayo Countries USA Entity Name Sumo Logic, Inc. Type Service Specific Purpose Security operations log management and analytics services Business Line / Product Opayo Countries USA Entity Name Transaction Network Services, Inc. Type Service Specific Purpose Payment network transaction services Business Line / Product Elavon Europe, Opayo Countries Ireland, UK, USA. Thank you for contacting us! We'll be in touch. Subscribe to receive email notifications of updates Notice: This document is subject to change at any time. Last updated on March 17th, 2026. Helping thousands of customers around the world grow their business through payments Customer service and support We’re here to help! Customer service: 0345 850 0195 (menu option 2) Telephone: Monday to Friday, 8am to 5pm Chat: Monday to Friday, 8am to 6pm Elavon technical support: 0818 20 21 30 (menu option 1) 24 hours a day, 365 days a year Opayo product support: 0191 313 0299 24 hours a day, 365 days a year Start your support request online Elavon About us Who we work with Careers News & insights Partners Case studies Contact Accept payments Overview Online Point of sale Features Online quotation Apply online New to payments Customer Centre Help with your account Help with your solutions Maximising your solutions Customer updates Customer login Developer portal System monitor Corporate solutions Overview Airlines Education Food and beverage Hospitality Restaurants Retail Stadiums Transports Privacy policy Data Privacy Notice Cookie policy Accessibility statement Legal Modern slavery act Copyright © 2026 | U.S. Bank Europe DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122. U.S. Bank Europe DAC, trading as Elavon Merchant Services, is a credit institution authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request. Helping thousands of customers around the world grow their business through payments Customer service and support We’re here to help! Customer service: 0345 850 0195 (menu option 2) Telephone: Monday to Friday, 8am to 5pm Chat: Monday to Friday, 8am to 6pm Elavon technical support: 0818 20 21 30 (menu option 1) 24 hours a day, 365 days a year Opayo product support: 0191 313 0299 24 hours a day, 365 days a year Start your support request online Privacy policy Data Privacy Notice Cookie policy Accessibility statement Legal Modern slavery act Copyright © 2026 | U.S. Bank Europe DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122. U.S. Bank Europe DAC, trading as Elavon Merchant Services, is a credit institution authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request. Privacy policy Data Privacy Notice Cookie policy Accessibility statement Legal Modern slavery act Your Order Continue to application Qty: X Delete Product Continue to application