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Cvent Affiliates and Subprocessors Last updated on: July 15, 2026 Cvent, Inc. and its Affiliates (“Cvent”) operate its Services under one or more Service Agreement(s), including a Data Processing Agreement, entered into by Cvent and You, a Cvent Customer (“Agreement”). Cvent engages its wholly owned Affiliates and has hired the following listed entities (“Sub-Processors”) to provide Services to You on Cvent’s behalf, and Cvent may, as necessary to maintain the quality of its Services, add or replace a Sub-Processor. If you subscribe to updates (using the form below), you will receive notification of such changes. These Sub-Processors may provide services to one or more Services offered by Cvent, and shall be listed by the Cvent product “Applicable Subscription Service” it supports which is applicable to You. There are Affiliates and Sub-processors that may apply to you only in certain scenarios or only in connection with certain Applicable Subscription Services, and those entities might not apply to you. Any capitalized terms not defined herein shall have the meaning assigned to it in the Data Processing Agreement. Process for making an objection: 1) Make a formal objection. Not all of the Sub-Processors listed below process your Personal Data, and you may provide a reasonable objection only to any new Sub-Processors that would have access to your Personal Data by sending a written message (see “Send us a message” link) within ten (10) business days after receipt of notice of a change. This message will become a recorded case and Cvent’s Client Services team will receive your formal objection. 2) Cvent response. Cvent will use commercially reasonable efforts to make available or recommend to Customer a commercially reasonable change in the Services to avoid processing of Personal Data by the objected-to new Sub-processor without unreasonably burdening Cvent or the Customer. For the avoidance of doubt, a “reasonable objection” to a sub-processor must show an objective, evidence-based reason to believe that such new sub-processor fails to provide sufficient guarantees to implement the appropriate technical and organizational measures in such a manner that processing will meet the requirements of the Data Processing Agreement and ensure the protection of the rights of the data subject(s). 3) Resolution. You understand that the listed Sub-Processors are essential for providing the Services to this multi-tenant platform. If after thirty (30) days from your objection notice, You have reason to believe that corrective action taken by Cvent with regard to the objected-to Sub-Processor still results in a breach of the Data Processing Agreement, you may request termination of the affected Services which cannot be provided by Cvent without the use of the objected-to new Sub-Processor (under the applicable Order Form(s)). Such termination request shall be in writing. In the event of termination pursuant to this request, such termination shall not be a termination for breach, and Cvent will refund You any prepaid fees covering the remainder of the term of such applicable Order Form(s) following the effective date of termination with respect to such terminated Services, without imposing a penalty for such termination on You. Relevant Affiliates Cvent Europe Ltd. Cvent Canada Inc. Cvent Australia PTY Limited Cvent Singapore PTE Limited Cvent India Private Limited Cvent Deutschland GmbH Social Tables, Inc. Lanyon Solutions, Inc. Passkey International, Inc. Prismm, Inc. StarCite, Inc. IPOLIPO INC, dba, Jifflenow Jiffle Technologies Private Limited Straight Shot Solutions, LLC, dba, iCapture.com One Clipboard, LLC dba, Splash Goldcast LLC ON24, Inc. ON24 Australia Pty. Ltd. ON24 Limited ON24 Pte Ltd. Sub-Processors Subject Matter/Description of Processing Location of Processing Applicable Subscription Service Data Transfer Mechanism Agora Communications platform, voice calling, video calling, live interactive streaming, chat/messaging USA Webinar, Attendee Hub, Cvent Studio, Goldcast SCC Akamai Content delivery network USA, EU, UK ON24 SCC Amazon Web Services (AWS) Hosting, Virtual Events Content delivery network USA, EU Event Management, Attendee Hub, Cvent Webinar, Jifflenow, iCapture, Splash, Goldcast, ON24 SCC, EU-U.S. DPF, Swiss-US DPF, UK Extension to DPF DataDome Bot detection; detecting fraudulent activity USA, other countries (proximate to data subject’s location) Splash SCC Derbysoft, Inc. Hotel reservation delivery USA Cvent Instant Book SCC Domo, Inc. Business intelligence and reporting USA, EU Intelligence 360 SCC, EU-U.S. DPF, Swiss-US DPF EdgeNext Content delivery network USA ON24 SCC Fastly Content delivery network USA, EU Splash, ON24 SCC, EU-U.S. DPF, Swiss-US DPF, UK Extension to DPF Google Analytics Traffic analysis and web analytics for customer USA Splash SCC, EU-U.S. DPF, Swiss-US DPF, UK Extension to DPF Google LLC, reCAPTCHA Enterprise Bot detection; detecting fraudulent activity USA, multiple geographically dispersed data centers Event Cloud, Hospitality Cloud, Splash SCCs Intercom Chat Tool USA Cvent Studio, Cvent Webinar, Onsite Solutions, iCapture EU-U.S. DPF, Swiss-U.S. DPF, UK Extension to DPF Introvoke, dba Sequel Integrated live video hosting (optional) USA Splash Studio SCC JotForm Paid event registration and payment collection (optional) USA Goldcast SCC LogRocket Session replay and debugging analytics for product performance monitoring USA Goldcast SCC MailChimp Product E-mail USA Cvent Studio EU-U.S. DPF, Swiss-US DPF, UK Extension to DPF Mailgun Technologies, Inc. SMTP service USA Splash SCC Microsoft Corporation Azure Cloud Hosting Service Azure OpenAI Service USA, EU Event Cloud Services and Hospitality Cloud Services, Prismm, ON24 EU-U.S. DPF, Swiss-US DPF, UK Extension to DPF Mixpanel Usage Statistics USA Attendee Hub, Event Management, Onsite Solutions, Cvent Webinar EU-U.S. DPF, Swiss-US DPF MongoDBCloud Database Hosting USA Cvent Studio, Prismm EU-U.S. DPF, Swiss-US DPF Okta, Inc. Attendee Single Sign-On USA Event Management, Attendee Hub SCC Omni Business intelligence and reporting USA, EU Goldcast SCC Postmark Email delivery service, SMS Text messages USA, EU, multiple geographic locations depending on where service is delivered Goldcast SCC, EU-U.S. DPF, UK Extension, Swiss-US DPF PubNub Push Notifications USA, EU Attendee Hub EU-U.S. DPF, Swiss-US DPF Rollbar Error logging and tracking USA iCapture SCC Salesforce Attendee Support USA Event Management, Attendee Hub SCC, EU-U.S. DPF, Swiss-US DPF, UK Extension to DPF, BCR Segment Collection and pseudo-anonymized tracking of onsite data, reconciled with user profiles for analytics USA Goldcast SCC SendGrid, Inc. (Twilio, Inc.) Email Delivery Service, SMS Text Messages USA, EU Social Tables, Jifflenow, iCapture, Splash, ON24 SCC, EU-U.S. DPF, Swiss-US DPF, UK Extension to DPF Sentry Error tracking and remediation USA Splash SCC, EU-U.S. DPF, Swiss-US DPF, UK Extension to EU-U.S. DPF Sigma Custom business intelligence and reporting USA Intelligence 360 EU-U.S. DPF, Swiss-US DPF Sisense (formerly Periscope Data) Data visualization for customer reporting USA Splash SCC Snowflake, Inc. Custom business intelligence and reporting; data warehousing and analytics storage USA Intelligence 360, Goldcast SCC, EU-U.S. DPF, Swiss-U.S. DPF, UK Extension to EU-U.S. DPF Stitch, Inc. Extract, transform, load (ETL) data tool USA Splash SCC Stream.io User Chat USA, EU Cvent Studio, Cvent Webinar, Attendee Hub, ON24 SCC, EU-U.S. DPF, Swiss-US DPF, UK Extension to EU-U.S. DPF Stripe Payment Services USA Cvent Payment Services, Onsite Solutions, Reposite SCC, EU-U.S. DPF, Swiss-US DPF, UK Extension to EU-U.S. DPF Support Ninja Customer support staffing firm USA Splash SCC Tray.io Integration platform that allows Cvent to automate workflows and connect to third party customer applications. USA, EU Event Management, Surveys, Lead Capture, Intelligence 360, ON24 SCC, EU-U.S. DPF, Swiss-US DPF, UK Extension to EU-U.S. DPF Thoughtspot Business intelligence and reporting USA, EU, multiple geographic locations Goldcast SCC, EU-U.S. DPF, UK Extension, Swiss-U.S. DPF TIBCO Scribe Data integration USA, EU ON24 SCC Twilio SMS Text Messages USA Onsite Solutions, Attendee Hub, Cvent Webinar EU-U.S. DPF, Swiss-US DPF, UK Extension to DPF Vonage Video encoding and distribution USA, EU ON24 SCC Zoom Virtual Events USA, EU Attendee Hub SCC, EU-U.S. DPF, Swiss-US DPF, UK Extension to EU-U.S. DPF Change Log Date of Change Change (Relevant Cvent Product) Notes 7/15/2026 Added: ON24, Inc. and other ON24 affiliates ON24 has been acquired by Cvent and will continue to support its products. 7/15/2026 Added: Akamai, EdgeNext, GlowTouch Technologies, Omni, Postmark, Thoughtspot, TIBCO Scribe, and Vonage Goldcast and ON24 were acquired by Cvent and use these providers. 7/15/2026 Added: Agora For Cvent Webinar, Attendee Hub, and Goldcast. 7/15/2026 Removed: Zendesk, Inc. 12/18/2025 Added: Goldcast as Applicable Subscription Service Added: Segment, LogRocket, and JotForm as sub-processors relevant to the Goldcast service Goldcast has been acquired by Cvent and uses existing providers (including AWS and Snowflake) and others added herein. 10/31/2025 Added: Snowflake, Inc. Adding Snowflake as sub-processor for Cvent Intelligence 360 service. 7/9/2025 Removed: Rundown as an Applicable Subscription Service Service sunset 7/9/2025 Added: Prismm as an Applicable Subscription Service Prismm has been acquired by Cvent and uses existing providers, including Microsoft Azure for Cloud Hosting Services and MongoDB, Inc. for database hosting. 6/16/2025 Added: Splash, Jifflenow, and iCapture as applicable service using AWS 6/16/2025 Removed: Google Cloud Platform Service sunset 4/4/2025 Removed: Bugsnag, Chargehound, and Dynatrace Service sunset 2/27/2024 Removed: The Active Network (Active Merchant Services), Rockstar Music, Inc. (Socialive) Service sunset 12/26/2024 Added: Sigma Relevant Service: Intelligence 360 12/26/2024 Added: Bugsnag, Inc., Chargehound, Inc., Datadome, Dynatrace, Fastly, Inc., Google Analytics, Introvoke, dba Sequel, Mailgun Technologies, Inc., Sentry, Sisense (formerly Periscope Data), Stitch, Inc., Support Ninja, Zendesk as sub-processors for Splash Service Relevant Service: Splash 12/26/2024 Added: OneClipboard, Inc. dba Splash as Affiliate Relevant Service: Splash 7/25/2024 Added: Derbysoft, Inc. 7/25/2024 Added: Intelligence 360 as an applicable service using Tray.io 7/25/2024 Added: Reposite as an applicable service using Stripe 3/20/2024 Removed: Brightcove Service sunset 2/27/2024 Added: new Affiliates To include recent acquisitions: IPOLIPO INC (dba Jifflenow), including Jifflenow’s wholly owned subsidiary, Jiffle Technologies Private Limited, and Straight Shot Solutions, LLC, dba, iCapture.com 2/27/2024 Added: Rollbar and Google Cloud Platform Cvent’s acquisition of Jifflenow includes the use of Jifflenow’s subprocessors. 2/27/2024 Added Jifflenow and iCapture as relevant Cvent Products to existing subprocessors. 10/20/2023 Removed: MailGun Service sunset 10/20/2023 Added: The Active Network Payment transactions for Cvent Conference 10/20/2023 Added: Domo, Inc. Intelligence 360 provides custom reporting for Cvent customers powered by Domo’s analytics platform. This service is optional to customers. 5/01/2023 Removed: Crowd Compass (as a service) Product sunset 5/01/2023 Added: Microsoft Corporation, Azure OpenAI Microsoft’s Azure OpenAI service only processes personal data to the extent elected by customer’s data subjects. Use is optional as a convenience feature and Cvent prohibits entry of sensitive personal information or special category personal data by user. Data is not stored by Microsoft for any period of time longer than required to process a prompt and generate a response. Prompts and responses are not saved or stored, and customer data is not used to retrain models. 5/01/2023 Added: Tray.io 9/20/2022 Removed: Amadeus, Travelport, Higher Logic, and Pendo Erroneously classified as subprocessors. Following an internal assessment, we identified some vendors previously listed that did not, in fact, process any customer data for which Cvent is the data processor. For that reason, we removed them. 9/20/2022 Added Attendee Hub, Event Management, Cvent Webinar as relevant Cvent Products to existing subprocessors. Following an internal assessment, we identified the absence of Cvent Products to relevant existing subprocessors. 9/20/2022 Removed: Locations of processing for Zoom. Following an internal assessment, we determined that Canada and Asia Pacific were not correctly reported as locations of processing for Cvent’s use of Zoom for Attendee Hub. Subscribe to Updates Fill out this form to subscribe and receive notifications of new sub-processors, and consent to continue to receive such messages regularly unless and until you exercise the option to unsubscribe from receiving these messages. Issues with or questions about who we work with? Send us a message.