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Introducing our new Usage Billing Engine Overview Integrate Documentation Pricing Blog Company Open Source Polar on X Login Polar Sub-processors Last Updated — November 5, 2026 To support Polar in delivering its services, Polar engages third-party service providers and affiliates to support the delivery and operation of the Polar platform. What is a Sub-processor? Polar’s third-party service providers and affiliates, referred to as Sub-processors under the General Data Protection Regulation (“GDPR”), may process personal data on behalf of Polar and its merchants. Sub-processors are service providers that may access or process personal data on behalf of Polar in order to provide infrastructure, operational support, or other services necessary for Polar to deliver its platform. This page provides information about the Sub-processors and other Service Providers Polar uses, including their locations and a description of the services they perform. Due Diligence We perform due diligence including a security assessment on all of our service providers, including sub-processors. We also ensure that our contractual terms require that they process personal data only for the purposes of providing services to Polar and in accordance with applicable data protection laws and our terms. List of Sub-processors NAME DATA PURPOSE OF PROCESSING LOCATION OF PROCESSING PlanetScale Products, Customers, Subscriptions, Orders, Financial Transactions Serving core billing platform features USA Tinybird, Inc. Customer events Serving core billing platforms features and usage-based analysis USA Amazon Web Services, Inc. Product images, Customer invoices, Audit Logs, Async tasks Serving core billing platform features and storing historical platform usage for security audits USA Vercel, Inc. User and customer interactions on Polar platform Service core billing platform features Distributed Plus Five Five, Inc. (Resend) User email addresses, Customer email addresses Sending notifications emails to users and customers USA Stripe, Inc. Customer contact, billing and tax information, and payment transaction records Processing payments and tax/VAT USA Numeral Two, Inc. Customer billing addresses and business tax ID Processing tax/VAT USA Jade Technologies Ltd (ChargebackStop) Customer payment transactions Monitoring credit card chargebacks UK PostHog, Inc. User and customer email addresses and interactions on Polar platform Analyzing user and customer flows to optimize the platform USA Functional Software, Inc. (Sentry) User and customer email addresses and interactions on Polar platform Technical errors reporting USA Pydantic Services, Inc. (Logfire) User and customer email addresses and interactions on Polar platform Technical performance and errors reporting. Powering AI features on Polar platform USA Not Just Tickets Ltd (Plain) User and customer email addresses, support request messages Customer support service UK Tally BV User and customer email addresses, form responses Collecting form and survey responses Belgium Intuit Inc. (QuickBooks) Financial and transactional records, including customer and end customer billing information Bookkeeping and financial reporting USA Campfire Software, Inc. Financial and transactional records, including customer and end customer billing information Accounting and financial reporting USA Attio Limited Customer and prospect contact information and interactions Managing customer and sales relationships USA Google LLC (Google Workspace) Customer email addresses and correspondence Communication and collaboration Distributed Slack Technologies, LLC Customer and partner contact information and communications Internal communication USA Linear Orbit, Inc. Customer information in support and feature requests Product and engineering issue tracking USA Anthropic, PBC Triage and troubleshooting of issues Product and engineering triage Distributed OpenAI OpCo, LLC Triage and troubleshooting of issues Product and engineering triage USA Vendor Security Practices Updates to this Page Due to the nature of our business and the services we provide, the Sub-processors we rely on may change from time to time. For example, we may replace a service provider to consolidate infrastructure, improve reliability, or enhance our ability to deliver the Polar platform. We will update this page periodically to reflect additions or removals to our list of Sub-processors and Service Providers. If you are a merchant using Polar, you will receive an email notification when we update our list of Sub-processors. If you have any questions regarding this page or our Sub-processors, please contact us [email protected].