Snapshot 237779
Raw (normalized text)
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{
"incidents": [
{
"created_at": "2026-09-30T13:10:09Z",
"id": "01M3S6ZM1V3QHAMMSHKHNW9K1M",
"impact": "minor",
"incident_updates": [
{
"body": "Issue has been resolved. The system is now fully operational.",
"created_at": "2026-09-30T14:00:51Z",
"display_at": "2026-09-30T14:00:51Z",
"id": "01M3S9WF54BWJFZE4WG6KCBZXQ",
"incident_id": "01M3S6ZM1V3QHAMMSHKHNW9K1M",
"status": "resolved",
"updated_at": "2026-09-30T14:00:51Z"
},
{
"body": "Since 12:20 UTC, some requests to the Stigg API and SDKs are responding slower than usual. Our team is actively investigating and working on a fix. We will share an update as soon as we have more information.",
"created_at": "2026-09-30T13:10:09Z",
"display_at": "2026-09-30T13:10:09Z",
"id": "01M3S6ZM1VJ01TXET3M4MTZVC4",
"incident_id": "01M3S6ZM1V3QHAMMSHKHNW9K1M",
"status": "identified",
"updated_at": "2026-09-30T13:15:30Z"
}
],
"name": "Increased API response times",
"page_id": "01JQV6ECA45759RPC05KVYEV2V",
"resolved_at": "2026-09-30T14:00:51Z",
"status": "resolved",
"updated_at": "2026-09-30T14:00:51Z"
},
{
"created_at": "2026-09-14T13:40:36Z",
"id": "01M2G2BWQ01QRYAJ5BHWBJYMFN",
"impact": "major",
"incident_updates": [
{
"body": "Issue has been resolved. The system is now fully operational.",
"created_at": "2026-09-14T14:14:29Z",
"display_at": "2026-09-14T14:14:29Z",
"id": "01M2G49Y8D8R6J6BJBR805EREC",
"incident_id": "01M2G2BWQ01QRYAJ5BHWBJYMFN",
"status": "resolved",
"updated_at": "2026-09-14T14:14:29Z"
},
{
"body": "A fix has been deployed, and we're continue monitoring.",
"created_at": "2026-09-14T14:13:52Z",
"display_at": "2026-09-14T14:13:52Z",
"id": "01M2G48SG34QBJYQFGQKTH37TF",
"incident_id": "01M2G2BWQ01QRYAJ5BHWBJYMFN",
"status": "monitoring",
"updated_at": "2026-09-14T14:13:52Z"
},
{
"body": "Root cause has been identified.",
"created_at": "2026-09-14T13:59:44Z",
"display_at": "2026-09-14T13:59:44Z",
"id": "01M2G3EX4HS6JK0BT9B8T1W8WB",
"incident_id": "01M2G2BWQ01QRYAJ5BHWBJYMFN",
"status": "identified",
"updated_at": "2026-09-14T13:59:44Z"
},
{
"body": "We noticed failures to retrieve data from our edge-api",
"created_at": "2026-09-14T13:40:36Z",
"display_at": "2026-09-14T13:40:36Z",
"id": "01M2G2BWQ07PKHT9SAAT9B95GW",
"incident_id": "01M2G2BWQ01QRYAJ5BHWBJYMFN",
"status": "investigating",
"updated_at": "2026-09-14T13:40:36Z"
}
],
"name": "edge api degraded performance",
"page_id": "01JQV6ECA45759RPC05KVYEV2V",
"resolved_at": "2026-09-14T14:14:29Z",
"status": "resolved",
"updated_at": "2026-09-14T14:14:30Z"
},
{
"created_at": "2026-09-11T13:48:50Z",
"id": "01M28BMT6482EF7TE4N848PZ7N",
"impact": "major",
"incident_updates": [
{
"body": "Issue has been resolved. The system is now fully operational.",
"created_at": "2026-09-11T13:48:50Z",
"display_at": "2026-09-11T13:18:00Z",
"id": "01M28BMT643VBGXJPR4E8828PR",
"incident_id": "01M28BMT6482EF7TE4N848PZ7N",
"status": "resolved",
"updated_at": "2026-09-11T13:48:50Z"
},
{
"body": "Billing events are not being processed. Some subscription updates and checkout attempts may fail.",
"created_at": "2026-09-11T13:48:50Z",
"display_at": "2026-09-11T09:38:00Z",
"id": "01M28BMT64J3W4FT2CMSBNEBJA",
"incident_id": "01M28BMT6482EF7TE4N848PZ7N",
"status": "investigating",
"updated_at": "2026-09-11T13:48:50Z"
}
],
"name": "Delayed processing of billing provider events",
"page_id": "01JQV6ECA45759RPC05KVYEV2V",
"resolved_at": "2026-09-11T13:18:00Z",
"status": "resolved",
"updated_at": "2026-09-11T13:48:50Z"
},
{
"created_at": "2026-09-29T09:47:17Z",
"id": "01M3P8ZEJ1K59Q8CC20RW0H9X4",
"impact": "major",
"incident_updates": [
{
"body": "Issue has been resolved. The system is now fully operational.",
"created_at": "2026-09-29T09:47:17Z",
"display_at": "2026-08-26T20:31:00Z",
"id": "01M3P8ZEJ152RVY1YCF89252KJ",
"incident_id": "01M3P8ZEJ1K59Q8CC20RW0H9X4",
"status": "resolved",
"updated_at": "2026-09-29T09:47:17Z"
},
{
"body": "Root cause has been identified.",
"created_at": "2026-09-29T09:47:17Z",
"display_at": "2026-08-26T14:41:00Z",
"id": "01M3P8ZEJ1DYWGWAVRF1J194K1",
"incident_id": "01M3P8ZEJ1K59Q8CC20RW0H9X4",
"status": "identified",
"updated_at": "2026-09-29T09:47:17Z"
}
],
"name": "Elevated API errors",
"page_id": "01JQV6ECA45759RPC05KVYEV2V",
"resolved_at": "2026-08-26T20:31:00Z",
"status": "resolved",
"updated_at": "2026-09-29T09:47:17Z"
},
{
"created_at": "2026-07-13T12:38:54Z",
"id": "01KXDQSKVVRKDGW9TFJWWCH3TV",
"impact": "major",
"incident_updates": [
{
"body": "Issue has been resolved. The system is now fully operational.",
"created_at": "2026-07-13T12:38:54Z",
"display_at": "2026-07-13T12:27:00Z",
"id": "01KXDQSKVVWWYH45NDW37ZSWYG",
"incident_id": "01KXDQSKVVRKDGW9TFJWWCH3TV",
"status": "resolved",
"updated_at": "2026-07-13T12:38:54Z"
},
{
"body": "Users are experiencing elevated error rate for API endpoints using our SDK and API.",
"created_at": "2026-07-13T12:38:54Z",
"display_at": "2026-07-13T12:18:00Z",
"id": "01KXDQSKVVMBERNMY4WHHWS5QZ",
"incident_id": "01KXDQSKVVRKDGW9TFJWWCH3TV",
"status": "investigating",
"updated_at": "2026-07-13T12:38:54Z"
}
],
"name": "Elevated API errors",
"page_id": "01JQV6ECA45759RPC05KVYEV2V",
"resolved_at": "2026-07-13T12:27:00Z",
"status": "resolved",
"updated_at": "2026-07-13T12:38:54Z"
},
{
"created_at": "2026-06-05T09:15:05Z",
"id": "01KTBH13MPXZY41659R2Z8CENQ",
"impact": "major",
"incident_updates": [
{
"body": "Issue has been resolved. The system is now fully operational.",
"created_at": "2026-06-05T09:51:06Z",
"display_at": "2026-06-05T09:51:06Z",
"id": "01KTBK32GC8X6HCPDTCX180P34",
"incident_id": "01KTBH13MPXZY41659R2Z8CENQ",
"status": "resolved",
"updated_at": "2026-06-05T09:51:06Z"
},
{
"body": "We have identified the root cause and determined that the issue is related to a third-party permission provider",
"created_at": "2026-06-05T09:40:29Z",
"display_at": "2026-06-05T09:40:29Z",
"id": "01KTBJFMBS5K9Y1V6VJ2CY8F2B",
"incident_id": "01KTBH13MPXZY41659R2Z8CENQ",
"status": "identified",
"updated_at": "2026-06-05T09:40:29Z"
},
{
"body": "Product catalog entities are missing from the UI. The team is investigating",
"created_at": "2026-06-05T09:15:05Z",
"display_at": "2026-06-05T09:15:05Z",
"id": "01KTBH13MPVDCD7D5ZJ572JP5G",
"incident_id": "01KTBH13MPXZY41659R2Z8CENQ",
"status": "investigating",
"updated_at": "2026-06-05T09:15:05Z"
}
],
"name": "Product catalog entities are missing from the UI",
"page_id": "01JQV6ECA45759RPC05KVYEV2V",
"resolved_at": "2026-06-05T09:51:06Z",
"status": "resolved",
"updated_at": "2026-06-05T09:51:06Z"
},
{
"created_at": "2026-03-23T13:23:11Z",
"id": "01KMDDT75MMNZHM5MY5YD5ZC9V",
"impact": "minor",
"incident_updates": [
{
"body": "The issue has been resolved and access has been restored for affected customers.",
"created_at": "2026-03-23T16:42:59Z",
"display_at": "2026-03-23T16:42:59Z",
"id": "01KMDS81QTCART966626AW76SW",
"incident_id": "01KMDDT75MMNZHM5MY5YD5ZC9V",
"status": "resolved",
"updated_at": "2026-03-23T16:42:59Z"
},
{
"body": "Our authorization provider has deployed a fix and access is gradually being restored. We are actively monitoring the status and will continue to provide updates as needed.",
"created_at": "2026-03-23T15:24:38Z",
"display_at": "2026-03-23T15:24:38Z",
"id": "01KMDMRK9P1R32HGV0FAP742WY",
"incident_id": "01KMDDT75MMNZHM5MY5YD5ZC9V",
"status": "monitoring",
"updated_at": "2026-03-23T15:24:38Z"
},
{
"body": "We’ve identified that the issue is caused by our authorization provider and is impacting customers using RBAC. We are actively monitoring the situation and will share updates as soon as more information becomes available.",
"created_at": "2026-03-23T13:42:12Z",
"display_at": "2026-03-23T13:42:12Z",
"id": "01KMDEX1302R0W5S04WXPAZEJR",
"incident_id": "01KMDDT75MMNZHM5MY5YD5ZC9V",
"status": "identified",
"updated_at": "2026-03-23T13:42:12Z"
},
{
"body": "Some of our customers are experiencing issues accessing the Stigg UI. We are actively investigating and will provide updates as soon as possible.",
"created_at": "2026-03-23T13:23:11Z",
"display_at": "2026-03-23T13:23:11Z",
"id": "01KMDDT75M3Y7N1WFNEQWS4QB4",
"incident_id": "01KMDDT75MMNZHM5MY5YD5ZC9V",
"status": "investigating",
"updated_at": "2026-03-23T13:23:11Z"
}
],
"name": "Degraded UI functionality – navigation unavailable",
"page_id": "01JQV6ECA45759RPC05KVYEV2V",
"resolved_at": "2026-03-23T16:42:59Z",
"status": "resolved",
"updated_at": "2026-03-23T16:42:59Z"
},
{
"created_at": "2026-03-02T10:03:38Z",
"id": "01KJQ01QF8PP7G7BJN1J6JA1AB",
"impact": "none",
"incident_updates": [
{
"body": "We have identified the root cause of the issue, and all operations have returned to normal. The incident was caused by an issue with underlying AWS components. We are exploring solutions for the subscriptions that were affected and we will continue to monitor the system to ensure stability.",
"created_at": "2026-03-02T13:56:16Z",
"display_at": "2026-03-02T12:48:00Z",
"id": "01KJQDBP1Q2YD60NRQRNXNHSJ5",
"incident_id": "01KJQ01QF8PP7G7BJN1J6JA1AB",
"status": "resolved",
"updated_at": "2026-03-02T13:56:25Z"
},
{
"body": "We have identified the root cause of the issue, and all operations have returned to normal. The incident was caused by an issue with underlying AWS components. We are exploring solutions for the subscriptions that were affected and we will continue to monitor the system to ensure stability.",
"created_at": "2026-03-02T12:48:30Z",
"display_at": "2026-03-02T12:47:00Z",
"id": "01KJQ9FK95EHS7B3GMTPCQEWMZ",
"incident_id": "01KJQ01QF8PP7G7BJN1J6JA1AB",
"status": "monitoring",
"updated_at": "2026-03-02T13:55:52Z"
},
{
"body": "Users are reporting issues with subscription creation and update. We're actively investigating the situation\n\n \n\nUpdate (11:20AM UTC):\n\nWe're actively exploring a potential lead or the root cause. In parallel, we’re assessing immediate mitigation steps to stabilize the situation and reduce the ongoing impact.",
"created_at": "2026-03-02T10:03:38Z",
"display_at": "2026-03-02T10:03:38Z",
"id": "01KJQ01QF82P0T7GP764ATV7HA",
"incident_id": "01KJQ01QF8PP7G7BJN1J6JA1AB",
"status": "investigating",
"updated_at": "2026-03-02T11:22:53Z"
}
],
"name": "Issues creating subscriptions",
"page_id": "01JQV6ECA45759RPC05KVYEV2V",
"resolved_at": "2026-03-02T12:48:00Z",
"status": "resolved",
"updated_at": "2026-03-11T16:19:05Z"
},
{
"created_at": "2026-02-04T15:59:48Z",
"id": "01KGMP37652CGV5Z0CA3FGVH33",
"impact": "minor",
"incident_updates": [
{
"body": "Issue has been resolved. The system is now fully operational.",
"created_at": "2026-02-04T16:22:24Z",
"display_at": "2026-02-04T16:22:24Z",
"id": "01KGMQCKCM11YMZVYGTVBF22NB",
"incident_id": "01KGMP37652CGV5Z0CA3FGVH33",
"status": "resolved",
"updated_at": "2026-02-04T16:22:24Z"
},
{
"body": "Between 3:14 PM and 3:38 PM UTC, we experienced a period of **degraded performance** with our API. The root cause has been addressed, and system performance has **returned to normal**. we are continuing to monitor the situation closely",
"created_at": "2026-02-04T15:59:49Z",
"display_at": "2026-02-04T15:59:48Z",
"id": "01KGMP3765K0BD0E3HZS69VJ7T",
"incident_id": "01KGMP37652CGV5Z0CA3FGVH33",
"status": "monitoring",
"updated_at": "2026-02-04T15:59:49Z"
}
],
"name": "Degraded API Performance",
"page_id": "01JQV6ECA45759RPC05KVYEV2V",
"resolved_at": "2026-02-04T16:22:24Z",
"status": "resolved",
"updated_at": "2026-03-11T16:19:05Z"
},
{
"created_at": "2026-01-26T11:24:12Z",
"id": "01KFX0R3S46E8W2KV84Z162YDK",
"impact": "minor",
"incident_updates": [
{
"body": "Issue has been resolved. The system is now fully operational.",
"created_at": "2026-01-26T11:40:39Z",
"display_at": "2026-01-26T11:40:39Z",
"id": "01KFX1P6QVRETCYXK2AYQ5KQ1Y",
"incident_id": "01KFX0R3S46E8W2KV84Z162YDK",
"status": "resolved",
"updated_at": "2026-01-26T11:40:39Z"
},
{
"body": "Users are experiencing elevated error rate for API endpoints using our SDK and API.",
"created_at": "2026-01-26T11:24:12Z",
"display_at": "2026-01-26T11:24:12Z",
"id": "01KFX0R3S4NVGHBE5YZHVZP3QD",
"incident_id": "01KFX0R3S46E8W2KV84Z162YDK",
"status": "investigating",
"updated_at": "2026-01-26T11:24:12Z"
}
],
"name": "Degraded API performance",
"page_id": "01JQV6ECA45759RPC05KVYEV2V",
"resolved_at": "2026-01-26T11:40:39Z",
"status": "resolved",
"updated_at": "2026-03-11T16:19:05Z"
},
{
"created_at": "2026-01-13T12:52:52Z",
"id": "01KEVPN432NSMYG4F6BTMXD3AV",
"impact": "minor",
"incident_updates": [
{
"body": "Issue has been resolved and usage is being backfilled for existing customers",
"created_at": "2026-01-13T13:11:39Z",
"display_at": "2026-01-13T13:11:39Z",
"id": "01KEVQQGJVQAKDRCJAVVCF8T05",
"incident_id": "01KEVPN432NSMYG4F6BTMXD3AV",
"status": "resolved",
"updated_at": "2026-01-13T13:11:39Z"
},
{
"body": "A fix has been deployed, and we're continue monitoring.",
"created_at": "2026-01-13T12:52:53Z",
"display_at": "2026-01-13T12:52:52Z",
"id": "01KEVPN4321WB9PW2QA4NYPSYF",
"incident_id": "01KEVPN432NSMYG4F6BTMXD3AV",
"status": "monitoring",
"updated_at": "2026-01-13T12:52:53Z"
}
],
"name": "Invalid usage values being returned by the API",
"page_id": "01JQV6ECA45759RPC05KVYEV2V",
"resolved_at": "2026-01-13T13:11:39Z",
"status": "resolved",
"updated_at": "2026-03-11T16:19:04Z"
},
{
"created_at": "2025-11-16T08:39:03Z",
"id": "01KA5X2NQV85HW6QTCF3TEXPHB",
"impact": "minor",
"incident_updates": [
{
"body": "Issue has been resolved. The system is now fully operational.",
"created_at": "2025-11-16T10:37:39Z",
"display_at": "2025-11-16T10:37:39Z",
"id": "01KA63VTB2DA3XWMWE6RQGH32A",
"incident_id": "01KA5X2NQV85HW6QTCF3TEXPHB",
"status": "resolved",
"updated_at": "2025-11-16T10:37:39Z"
},
{
"body": "we’ve mitigate the issue and continue monitoring.",
"created_at": "2025-11-16T09:48:35Z",
"display_at": "2025-11-16T09:48:35Z",
"id": "01KA612036MP7BT2GDE421J3XG",
"incident_id": "01KA5X2NQV85HW6QTCF3TEXPHB",
"status": "monitoring",
"updated_at": "2025-11-16T09:48:35Z"
},
{
"body": "Users are experiencing elevated error rate for API read queries using our SDK and API.",
"created_at": "2025-11-16T08:39:03Z",
"display_at": "2025-11-16T08:39:03Z",
"id": "01KA5X2NQVETT8S7TTD37W6DMN",
"incident_id": "01KA5X2NQV85HW6QTCF3TEXPHB",
"status": "investigating",
"updated_at": "2025-11-16T08:39:03Z"
}
],
"name": "degraded performance for read operations",
"page_id": "01JQV6ECA45759RPC05KVYEV2V",
"resolved_at": "2025-11-16T10:37:39Z",
"status": "resolved",
"updated_at": "2026-03-11T16:19:04Z"
},
{
"created_at": "2025-10-20T19:49:25Z",
"id": "01K81JPQMW75VM5QVTX1JE6GCY",
"impact": "major",
"incident_updates": [
{
"body": "Issue has been resolved. The system is now fully operational.",
"created_at": "2025-10-21T00:03:06Z",
"display_at": "2025-10-21T00:03:06Z",
"id": "01K82178FZPRAQKVXV5YMFTKK8",
"incident_id": "01K81JPQMW75VM5QVTX1JE6GCY",
"status": "resolved",
"updated_at": "2025-10-21T00:03:06Z"
},
{
"body": "The team deployed a fix and keeps monitoring the API",
"created_at": "2025-10-20T21:55:49Z",
"display_at": "2025-10-20T21:55:49Z",
"id": "01K81SY684BJ3RCJR9ZCAE5ZPN",
"incident_id": "01K81JPQMW75VM5QVTX1JE6GCY",
"status": "identified",
"updated_at": "2025-10-20T21:55:49Z"
},
{
"body": "We’re currently working on replacing the dependency on the third-party provider. An update will be posted as soon as more information is available.",
"created_at": "2025-10-20T20:51:16Z",
"display_at": "2025-10-20T20:51:16Z",
"id": "01K81P805CFF7D4MH2T42ZM6Q6",
"incident_id": "01K81JPQMW75VM5QVTX1JE6GCY",
"status": "identified",
"updated_at": "2025-10-20T20:51:16Z"
},
{
"body": "Users are experiencing elevated error rate for API endpoints using our SDK and API.\n\nThe issue originates from a third-party vendor that is currently impacted by an ongoing AWS incident.",
"created_at": "2025-10-20T19:49:25Z",
"display_at": "2025-10-20T19:49:25Z",
"id": "01K81JPQMWA29J461Z48AYSP3B",
"incident_id": "01K81JPQMW75VM5QVTX1JE6GCY",
"status": "investigating",
"updated_at": "2025-10-20T20:27:24Z"
}
],
"name": "Partial Outage",
"page_id": "01JQV6ECA45759RPC05KVYEV2V",
"resolved_at": "2025-10-21T00:03:06Z",
"status": "resolved",
"updated_at": "2026-03-11T16:19:04Z"
},
{
"created_at": "2025-10-17T10:19:54Z",
"id": "01K7RTXRGPZ51DHNQ436GCWS1K",
"impact": "minor",
"incident_updates": [
{
"body": "Incident Resolved",
"created_at": "2025-10-17T10:40:54Z",
"display_at": "2025-10-17T10:40:54Z",
"id": "01K7RW46Z937F5AZA6TE6DQ9PG",
"incident_id": "01K7RTXRGPZ51DHNQ436GCWS1K",
"status": "resolved",
"updated_at": "2025-10-17T10:40:54Z"
},
{
"body": "Users are experiencing increased latency in some of their requests.",
"created_at": "2025-10-17T10:19:54Z",
"display_at": "2025-10-17T10:19:54Z",
"id": "01K7RTXRGPTAASYG3Z279V63A2",
"incident_id": "01K7RTXRGPZ51DHNQ436GCWS1K",
"status": "investigating",
"updated_at": "2025-10-17T10:19:54Z"
}
],
"name": "Increased Latency in Stigg API",
"page_id": "01JQV6ECA45759RPC05KVYEV2V",
"resolved_at": "2025-10-17T10:40:54Z",
"status": "resolved",
"updated_at": "2026-03-11T16:19:04Z"
},
{
"created_at": "2025-09-29T14:55:43Z",
"id": "01K6AZHVMKDNE9TR0C9GZ3Z6XX",
"impact": "minor",
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{
"body": "The issue has been resolved",
"created_at": "2025-09-29T16:02:29Z",
"display_at": "2025-09-29T16:02:29Z",
"id": "01K6B3C417YH8JBCG7GTWZT8FH",
"incident_id": "01K6AZHVMKDNE9TR0C9GZ3Z6XX",
"status": "resolved",
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},
{
"body": "The issue has been resolved",
"created_at": "2025-09-29T16:00:25Z",
"display_at": "2025-09-29T16:00:25Z",
"id": "01K6B38AJ7XNKGVP523NW71FTQ",
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"status": "monitoring",
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},
{
"body": "API is back to normal and we're continue monitoring.",
"created_at": "2025-09-29T15:01:09Z",
"display_at": "2025-09-29T15:01:09Z",
"id": "01K6AZVTAD2ZQ2RHXWFBM9ANSP",
"incident_id": "01K6AZHVMKDNE9TR0C9GZ3Z6XX",
"status": "monitoring",
"updated_at": "2025-09-29T15:01:09Z"
},
{
"body": "Users are experiencing elevated error rate for API endpoints using our SDK and API.",
"created_at": "2025-09-29T14:55:43Z",
"display_at": "2025-09-29T14:55:43Z",
"id": "01K6AZHVMKQMYNV1CYZD7RVFTM",
"incident_id": "01K6AZHVMKDNE9TR0C9GZ3Z6XX",
"status": "investigating",
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}
],
"name": "Elevated API failures",
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"resolved_at": "2025-09-29T16:02:29Z",
"status": "resolved",
"updated_at": "2026-03-11T16:19:04Z"
},
{
"created_at": "2025-07-26T15:04:53Z",
"id": "01K13M7Y6RNG22QHAYZ0M0Y1X1",
"impact": "minor",
"incident_updates": [
{
"body": "Issue has been resolved. The system is now fully operational.",
"created_at": "2025-07-26T17:25:03Z",
"display_at": "2025-07-26T17:25:03Z",
"id": "01K13W8K230RZ6415CMWM1CSFT",
"incident_id": "01K13M7Y6RNG22QHAYZ0M0Y1X1",
"status": "resolved",
"updated_at": "2025-07-26T17:25:03Z"
},
{
"body": "A fix has been deployed, and we're continue monitoring.",
"created_at": "2025-07-26T16:31:07Z",
"display_at": "2025-07-26T16:31:07Z",
"id": "01K13S5TVV7KDWVR8YDR24F9SG",
"incident_id": "01K13M7Y6RNG22QHAYZ0M0Y1X1",
"status": "monitoring",
"updated_at": "2025-07-26T17:21:19Z"
},
{
"body": "A fix has been deployed, and we're continue monitoring.",
"created_at": "2025-07-26T15:10:19Z",
"display_at": "2025-07-26T15:10:19Z",
"id": "01K13MHW7SAJPFABKPMVHYC85G",
"incident_id": "01K13M7Y6RNG22QHAYZ0M0Y1X1",
"status": "monitoring",
"updated_at": "2025-07-26T15:10:19Z"
},
{
"body": "Our monitoring has identified an increased latency of expiring subscriptions for environments that are not integrated with billing integration.",
"created_at": "2025-07-26T15:04:53Z",
"display_at": "2025-07-26T15:04:53Z",
"id": "01K13M7Y6RNFAFJJ3GXCRX55W0",
"incident_id": "01K13M7Y6RNG22QHAYZ0M0Y1X1",
"status": "investigating",
"updated_at": "2025-07-26T15:04:53Z"
}
],
"name": "Increased latency in expiering subscriptions",
"page_id": "01JQV6ECA45759RPC05KVYEV2V",
"resolved_at": "2025-07-26T17:25:03Z",
"status": "resolved",
"updated_at": "2026-03-11T16:19:04Z"
},
{
"created_at": "2025-06-22T10:53:37Z",
"id": "01JYBMBD69DTRX7CCRZ8MC7YRY",
"impact": "minor",
"incident_updates": [
{
"body": "Issue has been resolved. The system is now fully operational.",
"created_at": "2025-06-22T11:07:21Z",
"display_at": "2025-06-22T11:07:21Z",
"id": "01JYBN4HN0KD9HNQJPPNQ4XQMY",
"incident_id": "01JYBMBD69DTRX7CCRZ8MC7YRY",
"status": "resolved",
"updated_at": "2025-06-22T11:07:21Z"
},
{
"body": "Increase elevated error rate for provisioning subscriptions",
"created_at": "2025-06-22T10:53:37Z",
"display_at": "2025-06-22T10:53:37Z",
"id": "01JYBMBD69QTMG9PCVX7VJYG3H",
"incident_id": "01JYBMBD69DTRX7CCRZ8MC7YRY",
"status": "identified",
"updated_at": "2025-06-22T10:53:37Z"
}
],
"name": "Increase error rate for provisioning subscriptions",
"page_id": "01JQV6ECA45759RPC05KVYEV2V",
"resolved_at": "2025-06-22T11:07:21Z",
"status": "resolved",
"updated_at": "2026-03-11T16:19:04Z"
},
{
"created_at": "2025-06-16T13:01:53Z",
"id": "01JXWD9YQJFZ0BEE05XBFQD7CW",
"impact": "minor",
"incident_updates": [
{
"body": "Issue has been resolved. The system is now fully operational.",
"created_at": "2025-06-16T13:52:06Z",
"display_at": "2025-06-16T13:52:06Z",
"id": "01JXWG5X66KF0T8AKBS9CE9AJE",
"incident_id": "01JXWD9YQJFZ0BEE05XBFQD7CW",
"status": "resolved",
"updated_at": "2025-06-16T13:52:06Z"
},
{
"body": "A fix has been deployed, and we continue to monitor system latency",
"created_at": "2025-06-16T13:30:09Z",
"display_at": "2025-06-16T13:14:00Z",
"id": "01JXWEXQEHS4FSCJ43KH0AQ7NR",
"incident_id": "01JXWD9YQJFZ0BEE05XBFQD7CW",
"status": "monitoring",
"updated_at": "2025-06-16T13:32:11Z"
},
{
"body": "Users are experiencing elevated response time in Stigg API and web application",
"created_at": "2025-06-16T13:01:53Z",
"display_at": "2025-06-16T12:27:00Z",
"id": "01JXWD9YQJA2PPWQF9Q4QHFPFG",
"incident_id": "01JXWD9YQJFZ0BEE05XBFQD7CW",
"status": "investigating",
"updated_at": "2025-06-16T13:32:34Z"
}
],
"name": "Increased API latency",
"page_id": "01JQV6ECA45759RPC05KVYEV2V",
"resolved_at": "2025-06-16T13:52:06Z",
"status": "resolved",
"updated_at": "2026-03-11T16:19:04Z"
},
{
"created_at": "2025-06-10T07:51:46Z",
"id": "01JXCD5TH8A9VRS6MC8QWDZCH7",
"impact": "major",
"incident_updates": [
{
"body": "Issue has been resolved. The system is now fully operational.",
"created_at": "2025-06-10T07:51:47Z",
"display_at": "2025-04-06T22:11:00Z",
"id": "01JXCD5TH8YKQ7QE1M61Q6AD0G",
"incident_id": "01JXCD5TH8A9VRS6MC8QWDZCH7",
"status": "resolved",
"updated_at": "2025-06-10T07:51:47Z"
},
{
"body": "API operations are back to normal.",
"created_at": "2025-06-10T07:51:47Z",
"display_at": "2025-04-06T22:07:00Z",
"id": "01JXCD5TH8ZFX5TKY051W0QT4J",
"incident_id": "01JXCD5TH8A9VRS6MC8QWDZCH7",
"status": "monitoring",
"updated_at": "2025-06-10T07:51:47Z"
},
{
"body": "Users are experiencing elevated error rate for API endpoints using our SDK and API.",
"created_at": "2025-06-10T07:51:47Z",
"display_at": "2025-04-06T22:03:00Z",
"id": "01JXCD5TH8QED5KEWJVCSW5KEA",
"incident_id": "01JXCD5TH8A9VRS6MC8QWDZCH7",
"status": "identified",
"updated_at": "2025-06-10T07:51:47Z"
}
],
"name": "API interruptions",
"page_id": "01JQV6ECA45759RPC05KVYEV2V",
"resolved_at": "2025-04-06T22:11:00Z",
"status": "resolved",
"updated_at": "2026-03-11T16:19:04Z"
},
{
"created_at": "2025-06-10T07:46:36Z",
"id": "01JXCCWB98ATCRKHZB3DX0PVFZ",
"impact": "minor",
"incident_updates": [
{
"body": "Issue has been resolved. The system is now fully operational.",
"created_at": "2025-06-10T07:46:36Z",
"display_at": "2025-03-27T17:22:00Z",
"id": "01JXCCWB98TBRDS5XMNZHS5JKD",
"incident_id": "01JXCCWB98ATCRKHZB3DX0PVFZ",
"status": "resolved",
"updated_at": "2025-06-10T07:46:36Z"
},
{
"body": "API operations are back to normal.",
"created_at": "2025-06-10T07:46:36Z",
"display_at": "2025-03-27T17:08:00Z",
"id": "01JXCCWB98PMCWMTCKHY8TX2TE",
"incident_id": "01JXCCWB98ATCRKHZB3DX0PVFZ",
"status": "monitoring",
"updated_at": "2025-06-10T07:46:36Z"
},
{
"body": "API operations are gradually returning to normal.",
"created_at": "2025-06-10T07:46:36Z",
"display_at": "2025-03-27T16:51:00Z",
"id": "01JXCCWB98W0427V08A71F3SEY",
"incident_id": "01JXCCWB98ATCRKHZB3DX0PVFZ",
"status": "monitoring",
"updated_at": "2025-06-10T07:46:36Z"
},
{
"body": "Users are experiencing elevated error rate for API endpoints using our SDK and API. The team is investigating.",
"created_at": "2025-06-10T07:46:36Z",
"display_at": "2025-03-27T16:23:00Z",
"id": "01JXCCWB988YPHC624QD28CQP9",
"incident_id": "01JXCCWB98ATCRKHZB3DX0PVFZ",
"status": "identified",
"updated_at": "2025-06-10T07:46:36Z"
}
],
"name": "API interruptions",
"page_id": "01JQV6ECA45759RPC05KVYEV2V",
"resolved_at": "2025-03-27T17:22:00Z",
"status": "resolved",
"updated_at": "2026-03-11T16:19:03Z"
},
{
"created_at": "2025-06-05T07:22:31Z",
"id": "01JWZFGMT522ZQ0BDD35VBB8KB",
"impact": "minor",
"incident_updates": [
{
"body": "Issue has been resolved. The system is now fully operational.",
"created_at": "2025-06-05T07:22:31Z",
"display_at": "2024-11-05T17:22:00Z",
"id": "01JWZFGMT5JA2X3FV9PTWZVTX8",
"incident_id": "01JWZFGMT522ZQ0BDD35VBB8KB",
"status": "resolved",
"updated_at": "2025-06-05T07:22:31Z"
},
{
"body": "Users are experiencing elevated error rate for API endpoints using our SDK and API. The team is investigating.",
"created_at": "2025-06-05T07:22:31Z",
"display_at": "2024-11-05T15:17:00Z",
"id": "01JWZFGMT5BM8QHAVXEW1DG0ZY",
"incident_id": "01JWZFGMT522ZQ0BDD35VBB8KB",
"status": "identified",
"updated_at": "2025-06-05T07:22:31Z"
}
],
"name": "Elevated API errors",
"page_id": "01JQV6ECA45759RPC05KVYEV2V",
"resolved_at": "2024-11-05T17:22:00Z",
"status": "resolved",
"updated_at": "2026-03-11T16:19:03Z"
},
{
"created_at": "2025-06-05T07:42:18Z",
"id": "01JWZGMW4N84YKD8ETKAKWJ6RK",
"impact": "minor",
"incident_updates": [
{
"body": "We have resolved the issue. The system is now fully operational.",
"created_at": "2025-06-05T07:42:18Z",
"display_at": "2024-09-11T08:58:00Z",
"id": "01JWZGMW4NJYNYYKPAASW8HN61",
"incident_id": "01JWZGMW4N84YKD8ETKAKWJ6RK",
"status": "resolved",
"updated_at": "2025-06-05T07:42:18Z"
},
{
"body": "Users are experiencing elevated error rates for non-core API endpoints using our SDK and API. The team is investigating",
"created_at": "2025-06-05T07:42:18Z",
"display_at": "2024-09-11T08:56:00Z",
"id": "01JWZGMW4NN2YKVMFKJ3A2EP05",
"incident_id": "01JWZGMW4N84YKD8ETKAKWJ6RK",
"status": "identified",
"updated_at": "2025-06-05T07:42:18Z"
}
],
"name": "Elevated error rate for non-core APIs endpoints",
"page_id": "01JQV6ECA45759RPC05KVYEV2V",
"resolved_at": "2024-09-11T08:58:00Z",
"status": "resolved",
"updated_at": "2026-03-11T16:19:03Z"
},
{
"created_at": "2025-06-05T07:43:43Z",
"id": "01JWZGQF6PT4DEABW7CQAR05E5",
"impact": "minor",
"incident_updates": [
{
"body": "We have identified the root cause and resolved the issue. All trials with past expiration date have been set to Expired.",
"created_at": "2025-06-05T07:43:43Z",
"display_at": "2024-07-21T06:53:00Z",
"id": "01JWZGQF6PM65P12H204DQCQ09",
"incident_id": "01JWZGQF6PT4DEABW7CQAR05E5",
"status": "resolved",
"updated_at": "2025-06-05T07:43:43Z"
},
{
"body": "Trials that were set for expiration remained active.",
"created_at": "2025-06-05T07:43:43Z",
"display_at": "2024-07-21T02:33:00Z",
"id": "01JWZGQF6P8CKKB9CB51STKZ5H",
"incident_id": "01JWZGQF6PT4DEABW7CQAR05E5",
"status": "identified",
"updated_at": "2025-06-05T07:43:43Z"
}
],
"name": "Issue with trials expiration",
"page_id": "01JQV6ECA45759RPC05KVYEV2V",
"resolved_at": "2024-07-21T06:53:00Z",
"status": "resolved",
"updated_at": "2026-03-11T16:19:03Z"
},
{
"created_at": "2025-06-05T07:44:44Z",
"id": "01JWZGSAR8Q2ACVT1HKRKVXP98",
"impact": "minor",
"incident_updates": [
{
"body": "The webhook delivery latency is back to normal and the incident is now resolved.",
"created_at": "2025-06-05T07:44:44Z",
"display_at": "2024-07-14T13:09:00Z",
"id": "01JWZGSAR80YB2BKT2ECPKJ8XS",
"incident_id": "01JWZGSAR8Q2ACVT1HKRKVXP98",
"status": "resolved",
"updated_at": "2025-06-05T07:44:44Z"
},
{
"body": "Users are experiencing increased latency in webhooks delivery. \n\nOur team is investigating the issue.",
"created_at": "2025-06-05T07:44:44Z",
"display_at": "2024-07-14T12:56:00Z",
"id": "01JWZGSAR8YQ5C0WTYQ0N6Q2AJ",
"incident_id": "01JWZGSAR8Q2ACVT1HKRKVXP98",
"status": "identified",
"updated_at": "2025-06-05T07:44:44Z"
}
],
"name": "Increased webhooks latency",
"page_id": "01JQV6ECA45759RPC05KVYEV2V",
"resolved_at": "2024-07-14T13:09:00Z",
"status": "resolved",
"updated_at": "2026-03-11T16:19:03Z"
},
{
"created_at": "2025-06-05T07:46:00Z",
"id": "01JWZGVN7DBHRWXNGSP0BWCNJH",
"impact": "minor",
"incident_updates": [
{
"body": "The issue was correlated with a recent deployment. A rollback has been completed, and the incident is now resolved",
"created_at": "2025-06-05T07:46:00Z",
"display_at": "2024-07-08T07:05:00Z",
"id": "01JWZGVN7D693AH2PJWB21V9NC",
"incident_id": "01JWZGVN7DBHRWXNGSP0BWCNJH",
"status": "resolved",
"updated_at": "2025-06-05T07:46:00Z"
},
{
"body": "Users are experiencing elevated error rates for provisioning requests when using the SDK and API. Our team is investigating the issue.",
"created_at": "2025-06-05T07:46:00Z",
"display_at": "2024-07-08T06:58:00Z",
"id": "01JWZGVN7DQRP0EP0G4R2SSDQ4",
"incident_id": "01JWZGVN7DBHRWXNGSP0BWCNJH",
"status": "identified",
"updated_at": "2025-06-05T07:46:00Z"
}
],
"name": "Elevated error rates in API",
"page_id": "01JQV6ECA45759RPC05KVYEV2V",
"resolved_at": "2024-07-08T07:05:00Z",
"status": "resolved",
"updated_at": "2026-03-11T16:19:03Z"
}
],
"page": {
"id": "01JQV6ECA45759RPC05KVYEV2V",
"name": "Stigg",
"updated_at": "2026-09-30T14:00:51Z",
"url": "https://status.stigg.io/"
}
}