Snapshot 244630
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{
"incidents": [
{
"created_at": "2026-11-09T15:27:06Z",
"id": "01M70EQ4XNGVG9P9HBKQ3TD9ET",
"impact": "minor",
"incident_updates": [
{
"body": "This issue has now been resolved. ",
"created_at": "2026-11-09T15:58:47Z",
"display_at": "2026-11-09T15:58:47Z",
"id": "01M70GH4V381WCJN5PF5KDM67Z",
"incident_id": "01M70EQ4XNGVG9P9HBKQ3TD9ET",
"status": "resolved",
"updated_at": "2026-11-09T15:58:47Z"
},
{
"body": "Users may have experienced 503 errors between 14:33 and 14:43 on 9th November 2026. Our Engineering team identified and mitigated the issue. We are continuing to monitor.",
"created_at": "2026-11-09T15:27:06Z",
"display_at": "2026-11-09T15:27:06Z",
"id": "01M70EQ4XNKD3YC069R0JBKKAD",
"incident_id": "01M70EQ4XNGVG9P9HBKQ3TD9ET",
"status": "monitoring",
"updated_at": "2026-11-09T15:27:06Z"
}
],
"name": "Increase in 503 errors for NPM requests",
"page_id": "01J2KJ89PWJFX8MEXDPWJCQ17T",
"resolved_at": "2026-11-09T15:58:47Z",
"status": "resolved",
"updated_at": "2026-11-09T15:58:47Z"
},
{
"created_at": "2026-10-26T14:22:59Z",
"id": "01M5W9FNMJ004560HFJ3Q1KWTZ",
"impact": "minor",
"incident_updates": [
{
"body": "This issue has now been resolved. ",
"created_at": "2026-10-26T15:32:52Z",
"display_at": "2026-10-26T15:32:52Z",
"id": "01M5WDFN26CD4CW5Z0JHST2YDV",
"incident_id": "01M5W9FNMJ004560HFJ3Q1KWTZ",
"status": "resolved",
"updated_at": "2026-10-26T15:32:52Z"
},
{
"body": "We have deployed a fix and are actively monitoring results.",
"created_at": "2026-10-26T14:35:36Z",
"display_at": "2026-10-26T14:35:36Z",
"id": "01M5WA6S2Y1JW3BHK9WVDMP460",
"incident_id": "01M5W9FNMJ004560HFJ3Q1KWTZ",
"status": "monitoring",
"updated_at": "2026-10-26T14:35:36Z"
},
{
"body": "We’re seeing an increase in 502/504 errors against Maven upload requests. Our engineers are investigating.",
"created_at": "2026-10-26T14:22:59Z",
"display_at": "2026-10-26T14:22:59Z",
"id": "01M5W9FNMJXSJCQH3FKTGKKEG6",
"incident_id": "01M5W9FNMJ004560HFJ3Q1KWTZ",
"status": "investigating",
"updated_at": "2026-10-26T14:22:59Z"
}
],
"name": "Experiencing 502/504 errors for Maven uploads",
"page_id": "01J2KJ89PWJFX8MEXDPWJCQ17T",
"resolved_at": "2026-10-26T15:32:52Z",
"status": "resolved",
"updated_at": "2026-10-26T15:32:53Z"
},
{
"created_at": "2026-10-20T12:02:34Z",
"id": "01M5CK288PHJ7R3A5XV76T7417",
"impact": "minor",
"incident_updates": [
{
"body": "All services are operating normally",
"created_at": "2026-10-20T12:05:04Z",
"display_at": "2026-10-20T12:05:04Z",
"id": "01M5CK6TV0G6QZ71FVDMEXD3MX",
"incident_id": "01M5CK288PHJ7R3A5XV76T7417",
"status": "resolved",
"updated_at": "2026-10-20T12:39:41Z"
},
{
"body": "We are implementing a fix for intermittent 500 errors on package downloads that occurred between 22:20 \u0026 22:27 UTC on 19th October 2026. \n\nImpact is not ongoing, and we have resumed normal service operations",
"created_at": "2026-10-20T12:02:34Z",
"display_at": "2026-10-20T12:02:34Z",
"id": "01M5CK288P97ZMYG157PVMV2TM",
"incident_id": "01M5CK288PHJ7R3A5XV76T7417",
"status": "monitoring",
"updated_at": "2026-10-20T12:03:41Z"
}
],
"name": "Intermittent 500 errors on Package Downloads",
"page_id": "01J2KJ89PWJFX8MEXDPWJCQ17T",
"resolved_at": "2026-10-20T12:05:04Z",
"status": "resolved",
"updated_at": "2026-10-20T12:05:04Z"
},
{
"created_at": "2026-10-13T16:39:05Z",
"id": "01M4V23HYY6HS0M0FE3J0RTD6N",
"impact": "major",
"incident_updates": [
{
"body": "We have deployed the fix and confirmed resolution",
"created_at": "2026-10-13T17:47:19Z",
"display_at": "2026-10-13T17:47:19Z",
"id": "01M4V60F4AD8JQTCKRC34ZBWRM",
"incident_id": "01M4V23HYY6HS0M0FE3J0RTD6N",
"status": "resolved",
"updated_at": "2026-10-13T17:47:19Z"
},
{
"body": "We have released a fix for this issue and are working through backfilling a few outstanding packages",
"created_at": "2026-10-13T17:41:41Z",
"display_at": "2026-10-13T17:41:41Z",
"id": "01M4V5P5XBGER4T31FEVJ9E47Z",
"incident_id": "01M4V23HYY6HS0M0FE3J0RTD6N",
"status": "monitoring",
"updated_at": "2026-10-13T17:41:41Z"
},
{
"body": "We are investigating an issue causing 404s for downloads of 'pre-release' package versions\n\nWe have identified the issue and are deploying a fix. ",
"created_at": "2026-10-13T16:54:48Z",
"display_at": "2026-10-13T16:54:48Z",
"id": "01M4V30ASR6CXYP5F8BSHM9NXX",
"incident_id": "01M4V23HYY6HS0M0FE3J0RTD6N",
"status": "identified",
"updated_at": "2026-10-13T16:56:42Z"
},
{
"body": "We are investigating an issue causing 404s for downloads of 'pre-release' package versions",
"created_at": "2026-10-13T16:39:05Z",
"display_at": "2026-10-13T16:39:05Z",
"id": "01M4V23HYYF791E9PRK7EACQAN",
"incident_id": "01M4V23HYY6HS0M0FE3J0RTD6N",
"status": "investigating",
"updated_at": "2026-10-13T16:41:34Z"
}
],
"name": "Issues with package downloads",
"page_id": "01J2KJ89PWJFX8MEXDPWJCQ17T",
"resolved_at": "2026-10-13T17:47:19Z",
"status": "resolved",
"updated_at": "2026-10-13T17:47:19Z"
},
{
"created_at": "2026-10-12T18:39:55Z",
"id": "01M4RPM3286BKWKVST65ZRRA49",
"impact": "minor",
"incident_updates": [
{
"body": "This incident is now resolved. Between 14:40 UTC and 18:53 UTC on 12 October 2026, some users may have experienced intermittent HTTP 503 errors affecting package downloads.\n\nWe have applied a fix, and after monitoring, we confirmed normal operation for download requests.",
"created_at": "2026-10-12T19:25:56Z",
"display_at": "2026-10-12T19:25:56Z",
"id": "01M4RS8AETZGJ6FZGN9JZ2YAJQ",
"incident_id": "01M4RPM3286BKWKVST65ZRRA49",
"status": "resolved",
"updated_at": "2026-10-12T19:25:56Z"
},
{
"body": "Our Engineering team has identified the issue with HTTP 503 errors affecting download requests and has applied a fix.\n\nWe will continue to monitor the situation and provide updates accordingly.",
"created_at": "2026-10-12T19:08:30Z",
"display_at": "2026-10-12T19:08:30Z",
"id": "01M4RR8D0KQX9JSEJGHRZWA6BA",
"incident_id": "01M4RPM3286BKWKVST65ZRRA49",
"status": "monitoring",
"updated_at": "2026-10-12T19:08:30Z"
},
{
"body": "We are continuing to investigate intermittent HTTP 503 errors on package download requests.\n\nWe will provide another update within 30 minutes.",
"created_at": "2026-10-12T19:05:50Z",
"display_at": "2026-10-12T19:05:50Z",
"id": "01M4RR3GT6TR9GNZH5FR4B1JMD",
"incident_id": "01M4RPM3286BKWKVST65ZRRA49",
"status": "investigating",
"updated_at": "2026-10-12T19:05:50Z"
},
{
"body": "We are investigating intermittent HTTP 503 errors on package download requests, beginning at approximately 14:40 UTC on 12 October 2026. We will provide an update within 30 minutes.",
"created_at": "2026-10-12T18:39:56Z",
"display_at": "2026-10-12T18:39:55Z",
"id": "01M4RPM328AQFKMKTXHDBRKAX1",
"incident_id": "01M4RPM3286BKWKVST65ZRRA49",
"status": "investigating",
"updated_at": "2026-10-12T18:39:56Z"
}
],
"name": "Intermittent 503 Errors on Download Requests",
"page_id": "01J2KJ89PWJFX8MEXDPWJCQ17T",
"resolved_at": "2026-10-12T19:25:56Z",
"status": "resolved",
"updated_at": "2026-10-12T19:25:56Z"
},
{
"created_at": "2026-10-05T06:19:37Z",
"id": "01M45BFGS4BWC0EGYNR1KYRD85",
"impact": "minor",
"incident_updates": [
{
"body": "This incident is now resolved. Between approximately 12:00 UTC on 3 October and 07:30 UTC on 5 October, customers in Europe (eu-west-1) experienced intermittent failures when pushing NuGet packages. \n\nWe have applied changes to the affected services and confirmed that package pushes have returned to normal.\n\n\nPulling and downloading packages was unaffected throughout, as were all other package formats. ",
"created_at": "2026-10-05T08:30:18Z",
"display_at": "2026-10-05T08:30:17Z",
"id": "01M45JYSACCBCH6H9CGGCDH1HV",
"incident_id": "01M45BFGS4BWC0EGYNR1KYRD85",
"status": "resolved",
"updated_at": "2026-10-05T08:30:18Z"
},
{
"body": "We are monitoring NuGet package pushes in Europe (eu-west-1) following the changes applied earlier. \n\nPushes are completing normally for most customers, and we are continuing to verify the remaining cases.",
"created_at": "2026-10-05T08:14:51Z",
"display_at": "2026-10-05T08:14:51Z",
"id": "01M45J2GJFEVJ2G2MRBVCKWGQ7",
"incident_id": "01M45BFGS4BWC0EGYNR1KYRD85",
"status": "monitoring",
"updated_at": "2026-10-05T08:15:10Z"
},
{
"body": "Most customers in Europe (eu-west-1) can now push NuGet packages normally, and we are monitoring to confirm.\n \nA small number of customers may still see intermittent push failures, and work to restore those is ongoing.",
"created_at": "2026-10-05T07:55:29Z",
"display_at": "2026-10-05T07:55:29Z",
"id": "01M45GZ1F161T567G5GBQAC860",
"incident_id": "01M45BFGS4BWC0EGYNR1KYRD85",
"status": "monitoring",
"updated_at": "2026-10-05T08:15:14Z"
},
{
"body": "Between approximately 12:00 UTC on 3 October and 07:30 UTC, customers in Europe (eu-west-1) experienced intermittent failures when pushing NuGet packages.\n\nWe have applied a change to the affected service and confirmed that package pushes have returned to normal.\n\nPulling and downloading packages was unaffected throughout, as were all other package formats.",
"created_at": "2026-10-05T07:34:13Z",
"display_at": "2026-10-05T07:34:13Z",
"id": "01M45FR3YYCA47G6ESS8ZS3HJD",
"incident_id": "01M45BFGS4BWC0EGYNR1KYRD85",
"status": "monitoring",
"updated_at": "2026-10-05T07:34:13Z"
},
{
"body": "Work to restore normal NuGet package pushes for customers in Europe (eu-west-1) is still in progress. We will confirm here as soon as the service operations return to normal.",
"created_at": "2026-10-05T07:13:47Z",
"display_at": "2026-10-05T07:13:47Z",
"id": "01M45EJPJ2HF24Q4PQN04D2BG9",
"incident_id": "01M45BFGS4BWC0EGYNR1KYRD85",
"status": "identified",
"updated_at": "2026-10-05T07:13:47Z"
},
{
"body": "We are continuing to apply the change needed to restore normal NuGet package update for customers in Europe (eu-west-1). Pulling and downloading packages remains unaffected.",
"created_at": "2026-10-05T06:44:59Z",
"display_at": "2026-10-05T06:44:58Z",
"id": "01M45CXYAZ9EYMRKP375XN2P1D",
"incident_id": "01M45BFGS4BWC0EGYNR1KYRD85",
"status": "identified",
"updated_at": "2026-10-05T06:44:59Z"
},
{
"body": "We have identified the cause of intermittent failures when pushing NuGet packages for customers in Europe (eu-west-1), affecting some package uploads since approximately 12:00 UTC on 3 October. \n\nPulling and downloading packages is unaffected, as are all other package formats. We are rolling back the change responsible. \n\nRetrying a failed push may succeed in the meantime. ",
"created_at": "2026-10-05T06:26:46Z",
"display_at": "2026-10-05T06:26:46Z",
"id": "01M45BWK543D10EAKDF3HBSXF6",
"incident_id": "01M45BFGS4BWC0EGYNR1KYRD85",
"status": "identified",
"updated_at": "2026-10-05T06:27:53Z"
},
{
"body": "We're looking into an intermittent issue with pushing NuGet packages. \n\nEngineering is currently investigating",
"created_at": "2026-10-05T06:19:37Z",
"display_at": "2026-10-05T06:19:37Z",
"id": "01M45BFGS4P2NXY5QNNYHFS3AX",
"incident_id": "01M45BFGS4BWC0EGYNR1KYRD85",
"status": "investigating",
"updated_at": "2026-10-05T06:19:37Z"
}
],
"name": "Intermittent Issue pushing NuGet packages",
"page_id": "01J2KJ89PWJFX8MEXDPWJCQ17T",
"resolved_at": "2026-10-05T08:30:17Z",
"status": "resolved",
"updated_at": "2026-10-05T08:30:18Z"
},
{
"created_at": "2026-09-30T16:02:06Z",
"id": "01M3SGTFPN70BQ1YTP4BJX0P8T",
"impact": "minor",
"incident_updates": [
{
"body": "This incident is now resolved.\n\nWe have confirmed that the API has returned to normal operations.",
"created_at": "2026-09-30T17:26:46Z",
"display_at": "2026-09-30T17:26:46Z",
"id": "01M3SNNGNAXRT2Y0BQEY1WTVA7",
"incident_id": "01M3SGTFPN70BQ1YTP4BJX0P8T",
"status": "resolved",
"updated_at": "2026-09-30T17:26:46Z"
},
{
"body": "We have identified the issue causing intermittent 504s on our API.\n\nOur Engineering team has released a fix, and we are continuing to monitor performance. We'll provide updates accordingly.",
"created_at": "2026-09-30T16:55:53Z",
"display_at": "2026-09-30T16:55:53Z",
"id": "01M3SKWYMGEP0R3C60NQJN8J8J",
"incident_id": "01M3SGTFPN70BQ1YTP4BJX0P8T",
"status": "monitoring",
"updated_at": "2026-09-30T16:55:53Z"
},
{
"body": "We have identified the issue causing 504's intermittently on our API.\n\nOur Engineering team has released a fix, and we are continuing to monitor performance. We'll provide updates accordingly.",
"created_at": "2026-09-30T16:44:28Z",
"display_at": "2026-09-30T16:44:28Z",
"id": "01M3SK81SHTWP3J0RMCZM8T344",
"incident_id": "01M3SGTFPN70BQ1YTP4BJX0P8T",
"status": "monitoring",
"updated_at": "2026-09-30T16:44:28Z"
},
{
"body": "We're experiencing intermittent 504s on our API in the US region,\n\nOur engineering team is releasing a fix, and we'll provide further updates shortly. ",
"created_at": "2026-09-30T16:23:00Z",
"display_at": "2026-09-30T16:23:00Z",
"id": "01M3SJ0QT0PBD4G86J9YRFAF1K",
"incident_id": "01M3SGTFPN70BQ1YTP4BJX0P8T",
"status": "identified",
"updated_at": "2026-09-30T16:23:00Z"
},
{
"body": "We're experiencing intermittent 504s on our API in the US region,\n\nOur engineering team is currently investigating",
"created_at": "2026-09-30T16:02:06Z",
"display_at": "2026-09-30T16:02:06Z",
"id": "01M3SGTFPNNM1A7BQJZGQVTE60",
"incident_id": "01M3SGTFPN70BQ1YTP4BJX0P8T",
"status": "investigating",
"updated_at": "2026-09-30T16:02:06Z"
}
],
"name": "Service Degradation On Our Web API ",
"page_id": "01J2KJ89PWJFX8MEXDPWJCQ17T",
"resolved_at": "2026-09-30T17:26:46Z",
"status": "resolved",
"updated_at": "2026-09-30T17:26:46Z"
},
{
"created_at": "2026-09-28T16:55:28Z",
"id": "01M3MF2RRT6CRJJDBCKBFX9R1X",
"impact": "major",
"incident_updates": [
{
"body": "We have resolved the issue with pulling Docker images",
"created_at": "2026-09-28T17:28:53Z",
"display_at": "2026-09-28T17:28:53Z",
"id": "01M3MGZYKZ3R9JR0RPMZJDVECK",
"incident_id": "01M3MF2RRT6CRJJDBCKBFX9R1X",
"status": "resolved",
"updated_at": "2026-09-28T17:28:53Z"
},
{
"body": "\nWe have identified an issue impacting customers' ability to push and pull Docker images. \n\nOur Engineering team has released a fix, and we are continuing to monitor performance ",
"created_at": "2026-09-28T17:12:19Z",
"display_at": "2026-09-28T17:12:19Z",
"id": "01M3MG1KDG9ZQK23RJGW9QC0V4",
"incident_id": "01M3MF2RRT6CRJJDBCKBFX9R1X",
"status": "monitoring",
"updated_at": "2026-09-28T17:14:49Z"
},
{
"body": "We have identified an issue impacting customers' ability to push and pull Docker images. Our engineering team is working on resolving the issue.",
"created_at": "2026-09-28T16:55:28Z",
"display_at": "2026-09-28T16:55:28Z",
"id": "01M3MF2RRTBPJHYQ0TMPEM9TDB",
"incident_id": "01M3MF2RRT6CRJJDBCKBFX9R1X",
"status": "investigating",
"updated_at": "2026-09-28T16:56:13Z"
}
],
"name": "Issues Pulling Docker Images",
"page_id": "01J2KJ89PWJFX8MEXDPWJCQ17T",
"resolved_at": "2026-09-28T17:28:53Z",
"status": "resolved",
"updated_at": "2026-09-28T17:28:53Z"
},
{
"created_at": "2026-09-23T08:18:58Z",
"id": "01M36NHDQ5A1X8B6NMH4Y8CWS7",
"impact": "minor",
"incident_updates": [
{
"body": "We have now release a fix to resolve this issue. Our OIDC service is operating normally ",
"created_at": "2026-09-23T11:40:27Z",
"display_at": "2026-09-23T11:40:27Z",
"id": "01M3712BKN5G0FZP913QTX6VHJ",
"incident_id": "01M36NHDQ5A1X8B6NMH4Y8CWS7",
"status": "resolved",
"updated_at": "2026-09-23T11:40:27Z"
},
{
"body": "We have identified the issue, and a fix has been deployed. We are monitoring the issue. ",
"created_at": "2026-09-23T10:33:45Z",
"display_at": "2026-09-23T10:33:45Z",
"id": "01M36X87D0ZRKF121GM0JHRCHY",
"incident_id": "01M36NHDQ5A1X8B6NMH4Y8CWS7",
"status": "monitoring",
"updated_at": "2026-09-23T10:33:45Z"
},
{
"body": "The engineering team is investigating increased latency for requests to our OIDC service; we've determined a potential cause and are working on a fix ",
"created_at": "2026-09-23T08:50:50Z",
"display_at": "2026-09-23T08:50:50Z",
"id": "01M36QBRJMWRGW42M4G15GK16H",
"incident_id": "01M36NHDQ5A1X8B6NMH4Y8CWS7",
"status": "investigating",
"updated_at": "2026-09-23T08:50:50Z"
},
{
"body": "The engineering team is investigating increased latency for requests to our OIDC service; no impact is currently observed. ",
"created_at": "2026-09-23T08:18:58Z",
"display_at": "2026-09-23T08:18:58Z",
"id": "01M36NHDQ5S9QKJER67CMHZ3A2",
"incident_id": "01M36NHDQ5A1X8B6NMH4Y8CWS7",
"status": "investigating",
"updated_at": "2026-09-23T08:18:58Z"
}
],
"name": "Increase in latency for OIDC requests",
"page_id": "01J2KJ89PWJFX8MEXDPWJCQ17T",
"resolved_at": "2026-09-23T11:40:27Z",
"status": "resolved",
"updated_at": "2026-09-23T11:40:27Z"
},
{
"created_at": "2026-09-22T11:13:32Z",
"id": "01M34D4B67X762H4AM919FW9EB",
"impact": "minor",
"incident_updates": [
{
"body": "The root cause was identified, and the issue is now resolved.",
"created_at": "2026-09-22T11:46:04Z",
"display_at": "2026-09-22T11:46:04Z",
"id": "01M34EZX9VQAB65RK8GFWYMF36",
"incident_id": "01M34D4B67X762H4AM919FW9EB",
"status": "resolved",
"updated_at": "2026-09-22T11:46:04Z"
},
{
"body": "We experienced a delay in package synchronisation. Mitigation steps have been taken and we are monitoring.",
"created_at": "2026-09-22T11:13:32Z",
"display_at": "2026-09-22T11:13:32Z",
"id": "01M34D4B67RVMD2KRFTKG04XDA",
"incident_id": "01M34D4B67X762H4AM919FW9EB",
"status": "monitoring",
"updated_at": "2026-09-22T11:14:19Z"
}
],
"name": "Package synchronization delays",
"page_id": "01J2KJ89PWJFX8MEXDPWJCQ17T",
"resolved_at": "2026-09-22T11:46:04Z",
"status": "resolved",
"updated_at": "2026-09-22T11:46:04Z"
},
{
"created_at": "2026-09-14T16:13:35Z",
"id": "01M2GB40PQ2H68FCTBTGH0DZQQ",
"impact": "minor",
"incident_updates": [
{
"body": "The root cause was identified and the issue is now resolved. ",
"created_at": "2026-09-14T18:30:13Z",
"display_at": "2026-09-14T18:30:13Z",
"id": "01M2GJY5S0HWPB9FEEPH3GQBVX",
"incident_id": "01M2GB40PQ2H68FCTBTGH0DZQQ",
"status": "resolved",
"updated_at": "2026-09-14T18:30:13Z"
},
{
"body": "We have triggered a re-evaluation, and all impacted packages have been successfully quarantined. The issue is mitigated, and we continue to work on a permanent fix.",
"created_at": "2026-09-14T17:22:18Z",
"display_at": "2026-09-14T17:22:18Z",
"id": "01M2GF1TJ6X3QQMCS8A0S3TES1",
"incident_id": "01M2GB40PQ2H68FCTBTGH0DZQQ",
"status": "identified",
"updated_at": "2026-09-14T17:22:18Z"
},
{
"body": "The issue has been identified, and steps have been taken to mitigate it. We continue to work on a permanent fix. ",
"created_at": "2026-09-14T16:59:52Z",
"display_at": "2026-09-14T16:59:52Z",
"id": "01M2GDRRD6ZEJKKZTCC5VJK1J0",
"incident_id": "01M2GB40PQ2H68FCTBTGH0DZQQ",
"status": "identified",
"updated_at": "2026-09-14T16:59:52Z"
},
{
"body": "Policies that use upstream tags fail to evaluate correctly and block packages when Block Until Scanned is enabled. A fix is being implemented for this.",
"created_at": "2026-09-14T16:13:35Z",
"display_at": "2026-09-14T16:13:35Z",
"id": "01M2GB40PQ2EM4XP3M6S39RAXG",
"incident_id": "01M2GB40PQ2H68FCTBTGH0DZQQ",
"status": "investigating",
"updated_at": "2026-09-14T16:13:35Z"
}
],
"name": "Policies with upstream tags are not blocking packages when Block Until Scanned is enabled. ",
"page_id": "01J2KJ89PWJFX8MEXDPWJCQ17T",
"resolved_at": "2026-09-14T18:30:13Z",
"status": "resolved",
"updated_at": "2026-09-14T18:30:13Z"
},
{
"created_at": "2026-09-08T14:14:00Z",
"id": "01M20NWQ8PG3Q1AJD3KJ1FHKF1",
"impact": "minor",
"incident_updates": [
{
"body": "OSV advisory backlog processing has completed, and returned to normal processing at 07:00 PM UTC. All systems are now operating normally.",
"created_at": "2026-09-08T19:03:47Z",
"display_at": "2026-09-08T19:03:47Z",
"id": "01M216FB2E9D4DE8NPMM7JQ3VZ",
"incident_id": "01M20NWQ8PG3Q1AJD3KJ1FHKF1",
"status": "resolved",
"updated_at": "2026-09-08T19:03:47Z"
},
{
"body": "We're seeing improvement in processing the backlog of OSV vulnerability data. \n\n\nPlease note that the new advisories may still take longer than usual to appear against affected packages and trigger policy evaluation while the backlog clears. Our engineers are continuing to monitor progress.\n\n \n\nNext update at 07:00 PM UTC.",
"created_at": "2026-09-08T18:01:06Z",
"display_at": "2026-09-08T18:01:06Z",
"id": "01M212WJF5N9JBNN3SQDZYHV9P",
"incident_id": "01M20NWQ8PG3Q1AJD3KJ1FHKF1",
"status": "monitoring",
"updated_at": "2026-09-08T18:02:45Z"
},
{
"body": "Following the configuration changes, we're seeing improvement in processing the backlog of OSV vulnerability data. New advisories may still take longer than usual to appear against affected packages and trigger policy evaluation while the backlog clears. Our engineers are continuing to monitor progress.",
"created_at": "2026-09-08T17:03:48Z",
"display_at": "2026-09-08T17:03:48Z",
"id": "01M20ZKMNSF60MJM3YSP54DSR1",
"incident_id": "01M20NWQ8PG3Q1AJD3KJ1FHKF1",
"status": "monitoring",
"updated_at": "2026-09-08T17:03:48Z"
},
{
"body": "We've made some configuration changes to help process the backlog of OSV vulnerability data. New advisories may take longer to appear against affected packages and trigger policy evaluation. Our engineers are currently monitoring the backlog.",
"created_at": "2026-09-08T15:58:30Z",
"display_at": "2026-09-08T15:58:30Z",
"id": "01M20VW2D1E68XPFTGA66WG1TC",
"incident_id": "01M20NWQ8PG3Q1AJD3KJ1FHKF1",
"status": "monitoring",
"updated_at": "2026-09-08T15:58:30Z"
},
{
"body": "We continue to experience delays in OSV vulnerability data. New advisories may take longer to appear against affected packages and trigger policy evaluation. Our engineers are investigating",
"created_at": "2026-09-08T14:53:49Z",
"display_at": "2026-09-08T14:53:49Z",
"id": "01M20R5M3EVQT9X01ESSJMCHH9",
"incident_id": "01M20NWQ8PG3Q1AJD3KJ1FHKF1",
"status": "investigating",
"updated_at": "2026-09-08T14:53:49Z"
},
{
"body": "We are experiencing delays in OSV vulnerability data. New advisories may take longer to appear against affected packages and trigger policy evaluation. Our engineers are investigating.",
"created_at": "2026-09-08T14:14:00Z",
"display_at": "2026-09-08T14:14:00Z",
"id": "01M20NWQ8PWZVB22Y13JEPHEN1",
"incident_id": "01M20NWQ8PG3Q1AJD3KJ1FHKF1",
"status": "investigating",
"updated_at": "2026-09-08T14:14:00Z"
}
],
"name": "OSV vulnerability data delays. ",
"page_id": "01J2KJ89PWJFX8MEXDPWJCQ17T",
"resolved_at": "2026-09-08T19:03:47Z",
"status": "resolved",
"updated_at": "2026-09-08T19:03:47Z"
},
{
"created_at": "2026-08-31T19:27:42Z",
"id": "01M1CMNCV1RH2X39537EE2EA98",
"impact": "minor",
"incident_updates": [
{
"body": "This incident is now resolved. Between 19:16 and 20:11 UTC, customers experienced request latency and timeouts affecting package downloads and API requests in the US East region. We have confirmed that these services have now returned to normal operations.",
"created_at": "2026-08-31T20:34:46Z",
"display_at": "2026-08-31T20:34:46Z",
"id": "01M1CRG66F6WV7BJQVXB1NC0RH",
"incident_id": "01M1CMNCV1RH2X39537EE2EA98",
"status": "resolved",
"updated_at": "2026-08-31T20:34:46Z"
},
{
"body": "Following mitigative actions, we are seeing request latency and error rates return to normal levels in the US East region. We are continuing to monitor.",
"created_at": "2026-08-31T20:14:39Z",
"display_at": "2026-08-31T20:14:39Z",
"id": "01M1CQBAZ1KH0TQ3D9GEN147E3",
"incident_id": "01M1CMNCV1RH2X39537EE2EA98",
"status": "monitoring",
"updated_at": "2026-08-31T20:14:39Z"
},
{
"body": "We are continuing to investigate the issue causing request latency and timeouts in the US East region. Our engineering team have taken mitigative actions and are monitoring their effect.\n\nNext update by 20:27 UTC.",
"created_at": "2026-08-31T19:58:19Z",
"display_at": "2026-08-31T19:58:19Z",
"id": "01M1CPDDWAY1XST6F653BDWC1P",
"incident_id": "01M1CMNCV1RH2X39537EE2EA98",
"status": "investigating",
"updated_at": "2026-08-31T19:59:36Z"
},
{
"body": "We have identified an issue causing request latency and timeouts in the us-east-2 region. ",
"created_at": "2026-08-31T19:27:42Z",
"display_at": "2026-08-31T19:27:42Z",
"id": "01M1CMNCV12DXPFSY63AR7J4MF",
"incident_id": "01M1CMNCV1RH2X39537EE2EA98",
"status": "investigating",
"updated_at": "2026-08-31T19:28:47Z"
}
],
"name": "Request Latency and Timeout in US region",
"page_id": "01J2KJ89PWJFX8MEXDPWJCQ17T",
"resolved_at": "2026-08-31T20:34:46Z",
"status": "resolved",
"updated_at": "2026-08-31T20:34:46Z"
},
{
"created_at": "2026-08-27T14:56:43Z",
"id": "01M11VJAA5PNVJJ4BMY426KHE3",
"impact": "minor",
"incident_updates": [
{
"body": "We have confirmed that all services are operating as normal.",
"created_at": "2026-08-27T17:13:09Z",
"display_at": "2026-08-27T17:13:09Z",
"id": "01M123C48G5YDGAKGSZ442MCJA",
"incident_id": "01M11VJAA5PNVJJ4BMY426KHE3",
"status": "resolved",
"updated_at": "2026-08-27T17:13:09Z"
},
{
"body": "Normal operation has been restored. We will continue to monitor.",
"created_at": "2026-08-27T16:33:13Z",
"display_at": "2026-08-27T16:33:13Z",
"id": "01M12130DSW5541W6G0Q55WQJK",
"incident_id": "01M11VJAA5PNVJJ4BMY426KHE3",
"status": "monitoring",
"updated_at": "2026-08-27T16:33:13Z"
},
{
"body": "We're continuing to work on a fix for the delay in policy evaluations. Some vulnerability data in the UI may remain delayed in the meantime.",
"created_at": "2026-08-27T16:11:47Z",
"display_at": "2026-08-27T16:11:47Z",
"id": "01M11ZVRFM9WT3ZMHYGR2NSW13",
"incident_id": "01M11VJAA5PNVJJ4BMY426KHE3",
"status": "identified",
"updated_at": "2026-08-27T16:11:47Z"
},
{
"body": "We've identified the cause of the delay in policy evaluations and are working on a fix. Some vulnerability data in the UI may remain delayed.",
"created_at": "2026-08-27T15:21:12Z",
"display_at": "2026-08-27T15:21:12Z",
"id": "01M11WZ53HR0CVHM388WJPV5QD",
"incident_id": "01M11VJAA5PNVJJ4BMY426KHE3",
"status": "identified",
"updated_at": "2026-08-27T15:21:12Z"
},
{
"body": "We are currently investigating a delay in policy evaluations. As a result, some vulnerability data in the UI may be delayed.",
"created_at": "2026-08-27T14:56:43Z",
"display_at": "2026-08-27T14:56:43Z",
"id": "01M11VJAA5FPZA0N6F0C5NKYVG",
"incident_id": "01M11VJAA5PNVJJ4BMY426KHE3",
"status": "investigating",
"updated_at": "2026-08-27T14:56:43Z"
}
],
"name": "Delay in Policy Evaluations",
"page_id": "01J2KJ89PWJFX8MEXDPWJCQ17T",
"resolved_at": "2026-08-27T17:13:09Z",
"status": "resolved",
"updated_at": "2026-08-27T17:13:09Z"
},
{
"created_at": "2026-08-25T16:38:31Z",
"id": "01M0WWK94ZEZMAWQPSE9KAQ4WK",
"impact": "major",
"incident_updates": [
{
"body": "We have confirmed that our services have returned to normal operations.",
"created_at": "2026-08-26T07:55:37Z",
"display_at": "2026-08-26T07:55:37Z",
"id": "01M0YH2HAFV7E9WX18XZEKZV5Z",
"incident_id": "01M0WWK94ZEZMAWQPSE9KAQ4WK",
"status": "resolved",
"updated_at": "2026-08-26T07:55:37Z"
},
{
"body": "We observed increased latency and timeouts between 18:48 and 19:08 UTC. We continue to closely monitor.",
"created_at": "2026-08-25T19:45:53Z",
"display_at": "2026-08-25T19:45:53Z",
"id": "01M0X7ABHXV1CMWP4T9YNGWENW",
"incident_id": "01M0WWK94ZEZMAWQPSE9KAQ4WK",
"status": "monitoring",
"updated_at": "2026-08-25T19:45:53Z"
},
{
"body": "Between 16:04 and 17:13 UTC, customers experienced latency and timeouts affecting metadata and package download requests. We have confirmed normal operations.",
"created_at": "2026-08-25T18:09:01Z",
"display_at": "2026-08-25T18:09:01Z",
"id": "01M0X1RZWRN0VCCDR7VV9ZTE15",
"incident_id": "01M0WWK94ZEZMAWQPSE9KAQ4WK",
"status": "resolved",
"updated_at": "2026-08-25T19:42:37Z"
},
{
"body": "We have returned to normal operations, but will continue to monitor.",
"created_at": "2026-08-25T17:29:40Z",
"display_at": "2026-08-25T17:29:40Z",
"id": "01M0WZGYK9J9WZQ55E09W7X86S",
"incident_id": "01M0WWK94ZEZMAWQPSE9KAQ4WK",
"status": "monitoring",
"updated_at": "2026-08-25T17:29:40Z"
},
{
"body": "We have taken steps to mitigate customer impact, but continue to see latency and timeouts affecting metadata and package download requests. Next update by 17:30 UTC.",
"created_at": "2026-08-25T17:06:47Z",
"display_at": "2026-08-25T17:06:47Z",
"id": "01M0WY71MX8KCMB84TBW3X4PE7",
"incident_id": "01M0WWK94ZEZMAWQPSE9KAQ4WK",
"status": "investigating",
"updated_at": "2026-08-25T17:06:47Z"
},
{
"body": "We have identified an issue causing request latency and timeouts affecting metadata requests and package downloads.",
"created_at": "2026-08-25T16:38:31Z",
"display_at": "2026-08-25T16:38:31Z",
"id": "01M0WWK94Z43T1ZM7G662JZEBX",
"incident_id": "01M0WWK94ZEZMAWQPSE9KAQ4WK",
"status": "investigating",
"updated_at": "2026-08-25T16:38:31Z"
}
],
"name": "Request latency and timeout",
"page_id": "01J2KJ89PWJFX8MEXDPWJCQ17T",
"resolved_at": "2026-08-25T18:09:01Z",
"status": "resolved",
"updated_at": "2026-08-26T07:55:37Z"
},
{
"created_at": "2026-08-25T14:09:19Z",
"id": "01M0WM22R8E7QFA4BZ44CSR93A",
"impact": "minor",
"incident_updates": [
{
"body": "OSV advisory processing resumed at 23:50 UTC on August 25, and advisory freshness returned to normal at 04:35 UTC on August 26. All systems are now operating normally.",
"created_at": "2026-08-26T07:40:36Z",
"display_at": "2026-08-26T07:40:36Z",
"id": "01M0YG71ZAEBAGRPSTYY06RVWD",
"incident_id": "01M0WM22R8E7QFA4BZ44CSR93A",
"status": "resolved",
"updated_at": "2026-08-26T07:40:36Z"
},
{
"body": "We are seeing a delay in advisories being populated on [OSV.dev](http://OSV.dev), the last advisory update was at 05:03 UTC. We are monitoring the feed to review the data. New Vulnerability data may be delayed.",
"created_at": "2026-08-25T14:09:19Z",
"display_at": "2026-08-25T14:09:19Z",
"id": "01M0WM22R8BR8N5J7H70F1YZ7B",
"incident_id": "01M0WM22R8E7QFA4BZ44CSR93A",
"status": "investigating",
"updated_at": "2026-08-25T14:09:19Z"
}
],
"name": "Delay in advisory data published on osv.dev",
"page_id": "01J2KJ89PWJFX8MEXDPWJCQ17T",
"resolved_at": "2026-08-26T07:40:36Z",
"status": "resolved",
"updated_at": "2026-08-26T07:40:36Z"
},
{
"created_at": "2026-08-21T18:15:54Z",
"id": "01M0JRJQV73DKCBGN070D1PXSF",
"impact": "major",
"incident_updates": [
{
"body": "The issue has now been resolved, and package caching to the repositories has resumed.\nPackages pulled between **17:00 and 18:45 UTC** will be missing from the repositories. These missing packages will be cached during subsequent pulls.\n\n\n**Note:** Package caching to the repositories was impacted. Package pulls remained unaffected throughout the incident. Webhooks subscribed to the **Package Downloaded** event were also impacted during this period, and missed events will not be replayed.",
"created_at": "2026-08-21T18:54:57Z",
"display_at": "2026-08-21T18:54:57Z",
"id": "01M0JTT734QBMQP3TGKY8SMTEC",
"incident_id": "01M0JRJQV73DKCBGN070D1PXSF",
"status": "resolved",
"updated_at": "2026-08-21T20:46:35Z"
},
{
"body": "We have identified the cause of new upstream packages not appearing in repositories globally and are applying a fix to restore package syncing. We will post our next update by 19:08 UTC.",
"created_at": "2026-08-21T18:40:04Z",
"display_at": "2026-08-21T18:40:04Z",
"id": "01M0JSYZ8G6YZ4J2S79DRSYXYP",
"incident_id": "01M0JRJQV73DKCBGN070D1PXSF",
"status": "identified",
"updated_at": "2026-08-21T18:40:04Z"
},
{
"body": "We are continuing to investigate reports of new upstream packages not appearing in repositories globally. There is no material change since our last update. We will post our next update by 19:00 UTC. \n\nPlease note that the packages caching and webhooks subscribed to **Package Downloaded** event are impacted. \n\n \n\nPackages pull was not impacted.",
"created_at": "2026-08-21T18:30:22Z",
"display_at": "2026-08-21T18:30:22Z",
"id": "01M0JSD796J1WAB6JE1VTTKNC3",
"incident_id": "01M0JRJQV73DKCBGN070D1PXSF",
"status": "investigating",
"updated_at": "2026-08-21T20:48:39Z"
},
{
"body": "We are investigating reports of new upstream packages not appearing in repositories, starting from approximately 17:00 UTC. We will post our next update by 18:30 UTC.",
"created_at": "2026-08-21T18:15:55Z",
"display_at": "2026-08-21T18:15:54Z",
"id": "01M0JRJQV7RE66H8FJ3EDC7HVE",
"incident_id": "01M0JRJQV73DKCBGN070D1PXSF",
"status": "investigating",
"updated_at": "2026-08-21T18:17:32Z"
}
],
"name": "New upstream packages may not appear in repositories",
"page_id": "01J2KJ89PWJFX8MEXDPWJCQ17T",
"resolved_at": "2026-08-21T18:54:57Z",
"status": "resolved",
"updated_at": "2026-08-21T18:54:57Z"
},
{
"created_at": "2026-08-06T12:24:10Z",
"id": "01KZBGFWKS2MRZA2A9BW45Y3M3",
"impact": "minor",
"incident_updates": [
{
"body": "Scope has been determined to be non-production only, so the incident is marked as non-impacting. ",
"created_at": "2026-08-06T13:59:20Z",
"display_at": "2026-08-06T13:59:20Z",
"id": "01KZBNY4ZNKTAMK4BC4Z53W23P",
"incident_id": "01KZBGFWKS2MRZA2A9BW45Y3M3",
"status": "resolved",
"updated_at": "2026-08-06T13:59:20Z"
},
{
"body": "We are investigating reports of intermittent UI timeouts affecting the Package view, starting at approximately 12:16 PM UTC.\n\nUsers may experience 504 timeout errors on the Packages view. Our engineering team has identified the issue, and mitigation steps are being deployed. \n\nNext Update by 16:00 UTC",
"created_at": "2026-08-06T13:29:19Z",
"display_at": "2026-08-06T13:29:19Z",
"id": "01KZBM763JC82R5Q306MM2CE9H",
"incident_id": "01KZBGFWKS2MRZA2A9BW45Y3M3",
"status": "identified",
"updated_at": "2026-08-06T13:30:41Z"
},
{
"body": "We are investigating reports of intermittent UI timeouts affecting the Package view, starting at approximately 12:16 PM UTC. \n\nOur engineering team is actively working to identify and resolve the underlying cause. We will post our next update by 12:51 PM UTC.",
"created_at": "2026-08-06T12:24:10Z",
"display_at": "2026-08-06T12:16:00Z",
"id": "01KZBGFWKS8WTEJEYBTT4ZY9WE",
"incident_id": "01KZBGFWKS2MRZA2A9BW45Y3M3",
"status": "investigating",
"updated_at": "2026-08-06T12:26:48Z"
}
],
"name": "Intermittent UI timeouts affecting the Package view",
"page_id": "01J2KJ89PWJFX8MEXDPWJCQ17T",
"resolved_at": "2026-08-06T13:59:20Z",
"status": "resolved",
"updated_at": "2026-08-06T13:59:20Z"
},
{
"created_at": "2026-08-05T16:26:49Z",
"id": "01KZ9BZFN41Z7DQBRC917Y1NJ3",
"impact": "minor",
"incident_updates": [
{
"body": "No further impact to API or Web applications outside of the 1 minute window ",
"created_at": "2026-08-05T18:11:01Z",
"display_at": "2026-08-05T18:11:01Z",
"id": "01KZ9HY99VJ1GDYGZTF9Z9PS84",
"incident_id": "01KZ9BZFN41Z7DQBRC917Y1NJ3",
"status": "resolved",
"updated_at": "2026-08-05T18:11:01Z"
},
{
"body": "Impact has been confirmed as ended. The engineering team is investigating \u0026 monitoring.",
"created_at": "2026-08-05T16:28:19Z",
"display_at": "2026-08-05T16:28:19Z",
"id": "01KZ9C27YVR63B6AT8YFRW0VK5",
"incident_id": "01KZ9BZFN41Z7DQBRC917Y1NJ3",
"status": "investigating",
"updated_at": "2026-08-05T16:28:19Z"
},
{
"body": "We are investigating reports of intermittent 500 errors affecting API and web requests across all regions, starting from approximately 17:14 UTC and finishing at 17:15 UTC (Approx 31 seconds impact), related to Database connection exhaustion. \n\nWe detected a small number of errors across millions of successful requests in the window. The team is investigating the cause ",
"created_at": "2026-08-05T16:26:49Z",
"display_at": "2026-08-05T16:26:49Z",
"id": "01KZ9BZFN4MVM1SWEB7QFYQ55X",
"incident_id": "01KZ9BZFN41Z7DQBRC917Y1NJ3",
"status": "investigating",
"updated_at": "2026-08-05T16:26:49Z"
}
],
"name": "Errors affecting API and web requests",
"page_id": "01J2KJ89PWJFX8MEXDPWJCQ17T",
"resolved_at": "2026-08-05T18:11:01Z",
"status": "resolved",
"updated_at": "2026-08-05T18:11:01Z"
},
{
"created_at": "2026-07-30T20:01:11Z",
"id": "01KYT9VP5TVV8A3T5CVEVYEH46",
"impact": "minor",
"incident_updates": [
{
"body": "We have confirmed that our work has returned services to normal operations.",
"created_at": "2026-07-30T20:56:11Z",
"display_at": "2026-07-30T20:56:11Z",
"id": "01KYTD0CZJSD4187S3JVQAMJYY",
"incident_id": "01KYT9VP5TVV8A3T5CVEVYEH46",
"status": "resolved",
"updated_at": "2026-07-30T20:56:11Z"
},
{
"body": "Our engineering team has identified the cause and is working to resolve the issue.",
"created_at": "2026-07-30T20:34:19Z",
"display_at": "2026-07-30T20:34:19Z",
"id": "01KYTBRBVPCHNT69207JMDC3A7",
"incident_id": "01KYT9VP5TVV8A3T5CVEVYEH46",
"status": "identified",
"updated_at": "2026-07-30T20:34:19Z"
},
{
"body": "We are currently investigating elevated latency for Python package downloads. Users may experience slow request times or timeouts when downloading packages.\n\nOur engineering team is actively investigating, and we'll update the status accordingly.",
"created_at": "2026-07-30T20:01:11Z",
"display_at": "2026-07-30T20:01:11Z",
"id": "01KYT9VP5T7XS065YERB4P4DJX",
"incident_id": "01KYT9VP5TVV8A3T5CVEVYEH46",
"status": "investigating",
"updated_at": "2026-07-30T20:05:29Z"
}
],
"name": "Download Request Latency for Python Packages",
"page_id": "01J2KJ89PWJFX8MEXDPWJCQ17T",
"resolved_at": "2026-07-30T20:56:11Z",
"status": "resolved",
"updated_at": "2026-07-30T20:56:11Z"
},
{
"created_at": "2026-07-30T09:50:35Z",
"id": "01KYS6XMGVV715D6C4T69BWXCS",
"impact": "minor",
"incident_updates": [
{
"body": "We've reverted a change and confirmed resolution. \n\nThis did not impact Enterprise (custom) domains or Enterprise Customers with custom domains. ",
"created_at": "2026-07-30T09:54:34Z",
"display_at": "2026-07-30T09:54:34Z",
"id": "01KYS74YFCTTA23T0FVZ36Q02N",
"incident_id": "01KYS6XMGVV715D6C4T69BWXCS",
"status": "resolved",
"updated_at": "2026-07-30T10:04:10Z"
},
{
"body": "We are investigating reports of intermittent authentication failures affecting Docker and Helm OCI logins for customers in all regions, starting from approximately 09:24UTC. We will post our next update by 09:54 UTC.\n\nThis did not impact Enterprise (custom) domains or Enterprise Customers with custom domains. ",
"created_at": "2026-07-30T09:50:35Z",
"display_at": "2026-07-30T09:50:35Z",
"id": "01KYS6XMGVQS936QQFG9TJF60E",
"incident_id": "01KYS6XMGVV715D6C4T69BWXCS",
"status": "investigating",
"updated_at": "2026-07-30T10:03:56Z"
}
],
"name": "Intermittent authentication failures affecting Docker and Helm OCI logins in all regions",
"page_id": "01J2KJ89PWJFX8MEXDPWJCQ17T",
"resolved_at": "2026-07-30T09:54:34Z",
"status": "resolved",
"updated_at": "2026-07-30T09:54:34Z"
},
{
"created_at": "2026-07-29T16:23:25Z",
"id": "01KYQB07EB48YAA3FENRM0FXS0",
"impact": "minor",
"incident_updates": [
{
"body": "Packages have successfully resynced and package syncing is operating as expected",
"created_at": "2026-07-29T17:36:12Z",
"display_at": "2026-07-29T17:36:12Z",
"id": "01KYQF5FPG6PVF31998B60YGF7",
"incident_id": "01KYQB07EB48YAA3FENRM0FXS0",
"status": "resolved",
"updated_at": "2026-07-29T17:36:12Z"
},
{
"body": "\n\nWe are investigating reports of Intermittent RPM package upload sync failures affecting package synchronisation for customers starting from approximately 15:53 UTC today. \n\nOur engineers have successfully deployed a fix and are currently re-syncing affected packages. We will post our next update by 18:37 UTC at the latest.",
"created_at": "2026-07-29T17:17:55Z",
"display_at": "2026-07-29T17:17:55Z",
"id": "01KYQE40Q3CXPDS2B38MJT394H",
"incident_id": "01KYQB07EB48YAA3FENRM0FXS0",
"status": "monitoring",
"updated_at": "2026-07-29T17:17:55Z"
},
{
"body": "\nWe are investigating reports of Intermittent RPM package upload sync failures affecting package synchronisation for customers starting from approximately 15:53 UTC today. Our engineering team is actively working on the issue and is currently deploying a fix. We will post our next update by 18:20 UTC.",
"created_at": "2026-07-29T16:51:09Z",
"display_at": "2026-07-29T16:51:09Z",
"id": "01KYQCK0JYR9QDQYC893WJGYQ1",
"incident_id": "01KYQB07EB48YAA3FENRM0FXS0",
"status": "identified",
"updated_at": "2026-07-29T16:51:09Z"
},
{
"body": "We are investigating reports of Intermittent RPM package upload sync failures affecting package synchronisation for customers starting from approximately 15:53 UTC today. Our engineering team is actively working on the issue and has already implemented immediate mitigations. We will post our next update by 17:51 UTC.",
"created_at": "2026-07-29T16:23:25Z",
"display_at": "2026-07-29T16:23:25Z",
"id": "01KYQB07EBKN9M9VRB71SJFKNS",
"incident_id": "01KYQB07EB48YAA3FENRM0FXS0",
"status": "investigating",
"updated_at": "2026-07-29T16:23:25Z"
}
],
"name": "Intermittent RPM package upload sync failures affecting package synchronization",
"page_id": "01J2KJ89PWJFX8MEXDPWJCQ17T",
"resolved_at": "2026-07-29T17:36:12Z",
"status": "resolved",
"updated_at": "2026-07-29T17:36:12Z"
},
{
"created_at": "2026-07-16T09:04:22Z",
"id": "01KXN2PYFKGHTTK6HKQM6RDEV1",
"impact": "minor",
"incident_updates": [
{
"body": "We have confirmed that our change has returned stability to the service",
"created_at": "2026-07-16T11:11:11Z",
"display_at": "2026-07-16T11:11:11Z",
"id": "01KXN9Z57EWB6WRXPW86BJ0VMS",
"incident_id": "01KXN2PYFKGHTTK6HKQM6RDEV1",
"status": "resolved",
"updated_at": "2026-07-16T11:11:11Z"
},
{
"body": "\n\nWe have confirmed the cause of elevated latency for Python package downloads across the US West \u0026 EU West regions. \n\nThe Engineering team has released a change internally and we're monitoring the service to confirm continued stability. ",
"created_at": "2026-07-16T10:39:15Z",
"display_at": "2026-07-16T10:39:15Z",
"id": "01KXN84PZ67HXFPF90RMD61X5N",
"incident_id": "01KXN2PYFKGHTTK6HKQM6RDEV1",
"status": "monitoring",
"updated_at": "2026-07-16T10:39:15Z"
},
{
"body": "\nWe are continuing to investigate elevated latency for Python package downloads across the US West \u0026 EU West regions. Users may experience slow request times or timeouts when downloading packages.\n\nOur engineering team is currently undertaking several actions to return to normal operations, and we'll update the status accordingly",
"created_at": "2026-07-16T09:52:45Z",
"display_at": "2026-07-16T09:52:45Z",
"id": "01KXN5FJ4MKXGC6CC9BGFWNPK2",
"incident_id": "01KXN2PYFKGHTTK6HKQM6RDEV1",
"status": "investigating",
"updated_at": "2026-07-16T09:52:45Z"
},
{
"body": "We are currently investigating elevated latency for Python package downloads across the US West \u0026 EU West regions. Users may experience slow request times or timeouts when downloading packages.\n\nOur engineering team is actively investigating, and we'll update the status accordingly.",
"created_at": "2026-07-16T09:04:22Z",
"display_at": "2026-07-16T09:04:22Z",
"id": "01KXN2PYFKDWD2SP7SKTXB5HXG",
"incident_id": "01KXN2PYFKGHTTK6HKQM6RDEV1",
"status": "investigating",
"updated_at": "2026-07-16T09:04:22Z"
}
],
"name": "Download Request Latency for Python Packages",
"page_id": "01J2KJ89PWJFX8MEXDPWJCQ17T",
"resolved_at": "2026-07-16T11:11:11Z",
"status": "resolved",
"updated_at": "2026-07-16T11:11:11Z"
},
{
"created_at": "2026-07-14T08:23:53Z",
"id": "01KXFVKD41P78WK4X6PZ2JWAPG",
"impact": "major",
"incident_updates": [
{
"body": "Services have become fully operational and the backfill for the impacted SBOMs have completed. We are continuing to monitor the platform to ensure stability.",
"created_at": "2026-07-14T16:07:33Z",
"display_at": "2026-07-14T16:07:33Z",
"id": "01KXGP4CVNEV18T7XQWGGEBSY8",
"incident_id": "01KXFVKD41P78WK4X6PZ2JWAPG",
"status": "resolved",
"updated_at": "2026-07-14T16:07:33Z"
},
{
"body": "Backfill is currently in progress. We will share the next update once it is completed.",
"created_at": "2026-07-14T13:03:35Z",
"display_at": "2026-07-14T13:03:35Z",
"id": "01KXGBKHX9TN7V6N5CW37ZH15M",
"incident_id": "01KXFVKD41P78WK4X6PZ2JWAPG",
"status": "monitoring",
"updated_at": "2026-07-14T13:03:35Z"
},
{
"body": "Package sync is now fully operational. Some customers may have experienced failures in generating SBOMs during mitigation. We are running a backfill.",
"created_at": "2026-07-14T11:18:06Z",
"display_at": "2026-07-14T11:18:06Z",
"id": "01KXG5JCJYTDAXX3VYEMJ5CR57",
"incident_id": "01KXFVKD41P78WK4X6PZ2JWAPG",
"status": "monitoring",
"updated_at": "2026-07-14T11:18:06Z"
},
{
"body": "Package syncing has been restored. Some security scan results may be delayed while we finish rolling out the remaining fix.",
"created_at": "2026-07-14T10:38:50Z",
"display_at": "2026-07-14T10:38:50Z",
"id": "01KXG3AGFJ26PK0TVPE4E0DTHN",
"incident_id": "01KXFVKD41P78WK4X6PZ2JWAPG",
"status": "identified",
"updated_at": "2026-07-14T10:38:50Z"
},
{
"body": "The issue has been identified and our engineering team is currently working on deploying a fix. We will share the next update once the fix is deployed.",
"created_at": "2026-07-14T09:25:54Z",
"display_at": "2026-07-14T09:25:54Z",
"id": "01KXFZ4YE9N59CDM5V0WRE34TK",
"incident_id": "01KXFVKD41P78WK4X6PZ2JWAPG",
"status": "identified",
"updated_at": "2026-07-14T09:25:54Z"
},
{
"body": "Customers may experience intermittent sync failures for docker images. Our engineers our currently investigating.",
"created_at": "2026-07-14T08:23:53Z",
"display_at": "2026-07-14T08:23:53Z",
"id": "01KXFVKD41BQQXHBY4XHMVAHEC",
"incident_id": "01KXFVKD41P78WK4X6PZ2JWAPG",
"status": "investigating",
"updated_at": "2026-07-14T08:23:53Z"
}
],
"name": "Intermittent failures when syncing Docker images.",
"page_id": "01J2KJ89PWJFX8MEXDPWJCQ17T",
"resolved_at": "2026-07-14T16:07:33Z",
"status": "resolved",
"updated_at": "2026-07-14T16:07:33Z"
},
{
"created_at": "2026-07-14T10:26:17Z",
"id": "01KXG2KGHBZTD2GVXFTQFXZRAR",
"impact": "minor",
"incident_updates": [
{
"body": "Services have recovered and we are continuing to monitor the platform to ensure stability.",
"created_at": "2026-07-14T10:29:51Z",
"display_at": "2026-07-14T07:35:00Z",
"id": "01KXG2T1G6M5FF4QDJG31X493S",
"incident_id": "01KXG2KGHBZTD2GVXFTQFXZRAR",
"status": "resolved",
"updated_at": "2026-07-14T10:33:01Z"
},
{
"body": "We experienced minor service degradation in eu-west-1 between 1:15am and 7:25am UTC. During this time, some customers may have experienced elevated error rates when using the web application, API, or downloading packages. Our engineers identified the root cause and implemented a mitigation. Services have recovered and we are continuing to monitor the platform to ensure stability.",
"created_at": "2026-07-14T10:26:17Z",
"display_at": "2026-07-14T07:15:00Z",
"id": "01KXG2KGHBHWRPHVW411S6DQ7J",
"incident_id": "01KXG2KGHBZTD2GVXFTQFXZRAR",
"status": "monitoring",
"updated_at": "2026-07-14T10:32:29Z"
}
],
"name": "Minor service degradation in Europe region",
"page_id": "01J2KJ89PWJFX8MEXDPWJCQ17T",
"resolved_at": "2026-07-14T07:35:00Z",
"status": "resolved",
"updated_at": "2026-07-14T10:29:51Z"
}
],
"page": {
"id": "01J2KJ89PWJFX8MEXDPWJCQ17T",
"name": "Cloudsmith",
"updated_at": "2026-11-09T15:58:47Z",
"url": "https://status.cloudsmith.com/"
}
}