Snapshot 245139
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{
"incidents": [
{
"created_at": "2026-11-07T00:32:46Z",
"id": "01M6SPR46P7ZRNS3SQS7FC1DTZ",
"impact": "none",
"incident_updates": [
{
"body": "upstream incident resolved. ",
"created_at": "2026-11-07T01:42:29Z",
"display_at": "2026-11-07T01:42:29Z",
"id": "01M6STQS9VSHWHX9E89FVHVMN9",
"incident_id": "01M6SPR46P7ZRNS3SQS7FC1DTZ",
"status": "resolved",
"updated_at": "2026-11-07T01:42:29Z"
},
{
"body": "We continue to work with our upstream provider as they investigate the ongoing incident affecting **us-west-2**. There are no additional updates at this time. \nRillet app is available and operating. ",
"created_at": "2026-11-07T00:32:46Z",
"display_at": "2026-11-07T00:32:46Z",
"id": "01M6SPR46PX2BH7H43C7ST821X",
"incident_id": "01M6SPR46P7ZRNS3SQS7FC1DTZ",
"status": "identified",
"updated_at": "2026-11-07T00:32:46Z"
}
],
"name": "upstream outage (us-west-2) ",
"page_id": "01KT1RTSFVDE2YCRS0RVVCT2BC",
"resolved_at": "2026-11-07T01:42:29Z",
"status": "resolved",
"updated_at": "2026-11-07T01:42:29Z"
},
{
"created_at": "2026-08-31T22:16:31Z",
"id": "01M1CYAFRZYNNMTW05XCKBDZ5H",
"impact": "minor",
"incident_updates": [
{
"body": "This was resolved from the provider's side",
"created_at": "2026-09-02T09:45:55Z",
"display_at": "2026-09-02T09:45:55Z",
"id": "01M1GR5H32EF9KD841JPKWJSB9",
"incident_id": "01M1CYAFRZYNNMTW05XCKBDZ5H",
"status": "resolved",
"updated_at": "2026-09-02T09:45:55Z"
},
{
"body": "The model provider acknowledged the issue on their side and deployed a solution. The incident is currently in \"monitoring\" status to verify that the latency returned to normal levels.",
"created_at": "2026-09-01T11:42:28Z",
"display_at": "2026-09-01T11:42:28Z",
"id": "01M1ECE7ZV4S5KWCHVJY2Z3YCX",
"incident_id": "01M1CYAFRZYNNMTW05XCKBDZ5H",
"status": "identified",
"updated_at": "2026-09-01T11:42:28Z"
},
{
"body": "Aura has degraded performance due to provider issues, we are working with our provider to resolve",
"created_at": "2026-08-31T22:16:31Z",
"display_at": "2026-08-31T22:16:31Z",
"id": "01M1CYAFRZ7E41FYFVBB0ETYXX",
"incident_id": "01M1CYAFRZYNNMTW05XCKBDZ5H",
"status": "identified",
"updated_at": "2026-08-31T22:16:31Z"
}
],
"name": "Degraded performance in Aura",
"page_id": "01KT1RTSFVDE2YCRS0RVVCT2BC",
"resolved_at": "2026-09-02T09:45:55Z",
"status": "resolved",
"updated_at": "2026-09-02T09:45:55Z"
},
{
"created_at": "2026-07-10T17:48:40Z",
"id": "01KX6JANKSX6Y6TN9S3HMBRJB8",
"impact": "minor",
"incident_updates": [
{
"body": "This incident is resolved. All features are fully available and operating normally.",
"created_at": "2026-07-10T19:43:46Z",
"display_at": "2026-07-10T19:43:46Z",
"id": "01KX6RXDRGPNF5C3SFAX78PQHE",
"incident_id": "01KX6JANKSX6Y6TN9S3HMBRJB8",
"status": "resolved",
"updated_at": "2026-07-10T19:43:46Z"
},
{
"body": "Systems are beginning to recover. We'll update when things are fully resolved",
"created_at": "2026-07-10T18:37:57Z",
"display_at": "2026-07-10T18:37:57Z",
"id": "01KX6N4XE5HJFDV99RMMRP6CJE",
"incident_id": "01KX6JANKSX6Y6TN9S3HMBRJB8",
"status": "identified",
"updated_at": "2026-07-10T18:37:57Z"
},
{
"body": "We've identified the cause of intermittent errors affecting some features in Rillet. A third-party service provider we rely on for feature management is experiencing an outage, which can cause certain features to be temporarily unavailable or to behave inconsistently.",
"created_at": "2026-07-10T17:48:40Z",
"display_at": "2026-07-10T17:48:40Z",
"id": "01KX6JANKSGGSPAW967QE6KVY2",
"incident_id": "01KX6JANKSX6Y6TN9S3HMBRJB8",
"status": "identified",
"updated_at": "2026-07-10T17:48:40Z"
}
],
"name": "Some features temporarily unavailable due to a third-party provider outage",
"page_id": "01KT1RTSFVDE2YCRS0RVVCT2BC",
"resolved_at": "2026-07-10T19:43:46Z",
"status": "resolved",
"updated_at": "2026-07-10T19:43:46Z"
},
{
"created_at": "2026-07-01T19:40:39Z",
"id": "01KWFK580V0JKPYYH2PS81TXFV",
"impact": "minor",
"incident_updates": [
{
"body": "\nThis incident has been resolved. Thank you for your patience.",
"created_at": "2026-07-01T20:49:48Z",
"display_at": "2026-07-01T20:49:48Z",
"id": "01KWFQ3W0VMGD1M43DBZTMJM2Q",
"incident_id": "01KWFK580V0JKPYYH2PS81TXFV",
"status": "resolved",
"updated_at": "2026-07-01T20:49:48Z"
},
{
"body": "Issue was resolved. We'll continue monitoring",
"created_at": "2026-07-01T19:57:28Z",
"display_at": "2026-07-01T19:57:28Z",
"id": "01KWFM41HS8D2RZ3BRS9ACQBRG",
"incident_id": "01KWFK580V0JKPYYH2PS81TXFV",
"status": "monitoring",
"updated_at": "2026-07-01T19:57:28Z"
},
{
"body": "\nWe're currently experiencing degraded performance affecting how quickly updates are processed across the platform. As a result, some recently entered or synced data may take longer than usual to appear, and reports may show stale figures until processing catches up.",
"created_at": "2026-07-01T19:40:39Z",
"display_at": "2026-07-01T19:40:39Z",
"id": "01KWFK580VYQ23752M0VQF4PAH",
"incident_id": "01KWFK580V0JKPYYH2PS81TXFV",
"status": "investigating",
"updated_at": "2026-07-01T19:40:39Z"
}
],
"name": "Delayed data processing and stale reports",
"page_id": "01KT1RTSFVDE2YCRS0RVVCT2BC",
"resolved_at": "2026-07-01T20:49:48Z",
"status": "resolved",
"updated_at": "2026-07-01T20:49:48Z"
},
{
"created_at": "2026-06-30T16:20:36Z",
"id": "01KWCNA78DBCQ4HS0Q3YE688SV",
"impact": "minor",
"incident_updates": [
{
"body": "This incident has been resolved. All delayed updates and affected events have been processed, and reports now reflect the correct, up-to-date data. Thank you for your patience.",
"created_at": "2026-06-30T18:29:24Z",
"display_at": "2026-06-30T18:29:24Z",
"id": "01KWCWP2JCCAZFSC5YJ3PYRQ14",
"incident_id": "01KWCNA78DBCQ4HS0Q3YE688SV",
"status": "resolved",
"updated_at": "2026-06-30T18:29:24Z"
},
{
"body": "A fix has been deployed and the platform is processing updates normally again. We are now working through the backlog of delayed updates. Some reports may continue to show stale data until this catches up. We're monitoring closely and will confirm once fully resolved.",
"created_at": "2026-06-30T17:38:26Z",
"display_at": "2026-06-30T17:38:26Z",
"id": "01KWCSRR2NH1F4RY4BAQSDNBQC",
"incident_id": "01KWCNA78DBCQ4HS0Q3YE688SV",
"status": "monitoring",
"updated_at": "2026-06-30T17:38:26Z"
},
{
"body": "```\nWe're currently experiencing degraded performance affecting how quickly updates are processed across the platform. As a result, some recently entered or synced data may take longer than usual to appear, and reports may show stale figures until processing catches up.\n\nWe have identified the cause and a fix is being deployed. No data has been lost.\n```",
"created_at": "2026-06-30T16:20:36Z",
"display_at": "2026-06-30T16:20:36Z",
"id": "01KWCNA78DPSHQPMP8NJ2CX6XR",
"incident_id": "01KWCNA78DBCQ4HS0Q3YE688SV",
"status": "identified",
"updated_at": "2026-06-30T16:20:36Z"
}
],
"name": "Delayed data processing and stale reports",
"page_id": "01KT1RTSFVDE2YCRS0RVVCT2BC",
"resolved_at": "2026-06-30T18:29:24Z",
"status": "resolved",
"updated_at": "2026-06-30T18:29:24Z"
},
{
"created_at": "2026-06-05T17:29:08Z",
"id": "01KTCD9RC6TZSWJ3DDG2AP0BC6",
"impact": "critical",
"incident_updates": [
{
"body": "All services operating normally",
"created_at": "2026-06-05T17:29:08Z",
"display_at": "2026-06-04T10:28:00Z",
"id": "01KTCD9RC662SFBBX6J09YJJVN",
"incident_id": "01KTCD9RC6TZSWJ3DDG2AP0BC6",
"status": "resolved",
"updated_at": "2026-06-05T17:29:08Z"
},
{
"body": "The Rillet team has identified a networking configuration that leads to loss of availability and is working to restore service.",
"created_at": "2026-06-05T17:29:08Z",
"display_at": "2026-06-04T08:54:00Z",
"id": "01KTCD9RC6ETS92XYWTJ2GQ6JS",
"incident_id": "01KTCD9RC6TZSWJ3DDG2AP0BC6",
"status": "investigating",
"updated_at": "2026-06-05T17:29:08Z"
}
],
"name": "Rillet platform unavailability",
"page_id": "01KT1RTSFVDE2YCRS0RVVCT2BC",
"resolved_at": "2026-06-04T10:28:00Z",
"status": "resolved",
"updated_at": "2026-06-05T17:29:08Z"
}
],
"page": {
"id": "01KT1RTSFVDE2YCRS0RVVCT2BC",
"name": "Rillet",
"updated_at": "2026-11-09T15:01:43Z",
"url": "https://status.rillet.com/"
}
}