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Products Uptime Pricing Documentation Changelog Blog Log in Sign up Sub-processors Last updated: October 20, 2025 ๐ช๐บ European sub-processors Phare prioritizes European companies that use European hosting whenever possible, this is to ensure: Better Privacy: GDPR compliance isn't just a checkbox, it's baked in Supporting Local: Keep the digital economy thriving in Europe Faster Service: Lower latency for Phare's mostly European users When Phare absolutely must use non-European providers, Phare ensures they meet the highest security standards and host data in European datacenters wherever possible. For some services like payments and telecommunications, global data residency is necessary by design. ๐ธ๐ฎ Bunny Address: BunnyWay d.o.o., Dunajska cesta 165, 1000 Ljubljana, Slovenia Usage: CDN, DNS, WAF, and hosting Phare's monitoring agents across multiple regions Data location: ๐ 119 edge locations across the world Certifications: ISO 27001 ๐ฉ๐ช Hetzner Address: Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany Usage: Main application and database hosting Data location: ๐ฉ๐ช Germany Certifications: ISO 27001:2017 ๐ซ๐ท Scaleway Address: Scaleway SAS, 8 rue de la ville l'eveque, 75008 Paris, France Usage: Encrypted backup storage and transactional emails Data location: ๐ซ๐ท France Certifications: ISO 27001:2022 ๐ซ๐ท Brevo Address: Brevo SAS, 106 boulevard Haussmann, 75008 Paris, France Usage: Newsletter and onboarding delivery (only if you subscribe!) + failover transactional emails Data location: ๐ช๐บ European union Certifications: ISO 27001:2013 ๐ซ๐ท Mistral AI Personal data are removed from the payload sent to Mistral AI, this process is described in the privacy section of the Incident AI documentation. Address: Mistral AI SAS, 15 rue des Halles, 75001 Paris, France Usage: AI-generated incident summary and post-mortem Data location: ๐ช๐บ European Union Certifications: ISO 27001:2022 + SOC 2 ๐ณ๐ฑ Lettermint Address: Lettermint V.O.F., Willemsvaart 16 B, 8019 AB Zwolle, Netherlands Usage: Failover transactional emails Data location: ๐ช๐บ European Union ๐ฆ๐น Vemetric Your IP is anonymized with a Bunny proxy before analytics events are sent to Vemetric. Usage data is aggregated at the organization level without distinction between the individual team members of an organization. Address: Seriouscode GmbH, Siedlungsgasse 16, A-2111 Kleinrรถtz, Austria Usage: Product and website analytics Data location: ๐ช๐บ European Union ๐ฎ๐ช Paddle Paddle is a trusted merchant of record with a proven track record of security and reliability. You will have to share your payment information with Paddle to subscribe to a Phare Scale plan. Paddle Ireland (Paddle Payments Ltd.) processes payments for customers based in Europe. Address: Paddle Payments Ltd., The Academy, 42 Pearse Street, Dublin, D02 YX88, Ireland Usage: Payment processing, subscriptions, and invoicing Data location: ๐ Global Certifications: PCI DSS v4.0.0 + SOC 2 Type II ๐ฌ๐ง๓ ง๓ ข๓ ฅ๓ ฎ๓ ง Infobip Address: Infobip Ltd, 181 Queen Victoria Street, London EC4V 4EG, England Usage: SMS and voice notifications Data location: ๐ Global Certifications: ISO 27001:2022 ๐ Non-European sub-processors ๐บ๐ธ Paddle Paddle US (Paddle.com Inc.) only processes payments for customers based outside of Europe. Address: Paddle.com Inc, 3811 Ditmars Blvd #1071, New York, 11105-1803, Astoria, United States Usage: Payment processing, subscriptions, and invoicing Data location: ๐ Global Certifications: PCI DSS v4.0.0 + SOC 2 Type II ๐บ๐ธ Sentry Error tracking is configured to not process any personal data, but it can't be guaranteed that an error stack trace won't ever contain any personal information. Address: Functional Software, Inc. d/b/a Sentry, 45 Fremont Street, 8th Floor, San Francisco, CA 94105, United States of America Usage: Error tracking and performance monitoring Data location: ๐ฉ๐ช Germany Certifications: ISO 27001:2022 How Phare Protects Your Data Phare tries to minimize the number of sub-processors to the absolute minimum required to provide a reliable platform. Personal data is only transferred when absolutely necessary to provide the service, giving you as much control as possible over your data. When Things Change If Phare needs to add, remove, or change any sub-processors, you'll get 30 days advance notice via email. Don't like a new partner? You can object or close your account, no hard feelings! Questions? If you have any questions or concerns about Phare's sub-processors, please don't hesitate to reach out. Send an email to [email protected], or check out the contact page for more options.