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Scripts and page chrome removed; this is what change detection compares.
👋 Quick Start Guide
🗞️ What's New (Changelog)
⁉️ Frequently Asked Questions
🤖 Knowledge Bot
🔑 Having Trouble Signing In?
📝 What is a Page?
📳 What is a Knowledge Base?
💱 Pricing Structure: how much does it cost?
💸 Billing
🛡️ Trust Center
Information Security Policy
Access Control & Identity Management Policy
Cryptography & Key Management Policy
Data Classification, Retention & Deletion Policy
Incident Response Plan
Business Continuity & Disaster Recovery Plan
Change & Configuration Management Policy
Vulnerability & Patch Management Policy
Vendor & Sub-processor Management Policy
Risk Management Policy
Human Resources Security Policy
Secure Software Development Lifecycle (SDLC) Policy
Asset Management Policy
Logging & Monitoring Policy
Acceptable Use Policy
Sub-processors
Data Processing Agreement (DPA)
Vulnerability Disclosure
⚙️ Account Settings
🧩 Integrations
💟 About Us
Sub-processors
Verified
Updated over a week ago
•
2 min read
Perfect Wiki uses the following third-party service providers ("sub-processors") to deliver the Perfect Wiki service. Each is bound by a contract requiring confidentiality and appropriate security measures, including a GDPR-compliant Data Processing Agreement where applicable.
Infrastructure
Sub-processor Purpose Data category Location
Google Cloud Platform (Google LLC) Primary hosting — Firestore database, Cloud Storage, Pub/Sub, Compute All customer data US, Ireland, Germany (region selected closest to customer; Enterprise can pin)
Cloudflare, Inc. CDN, DDoS protection, TLS termination at the edge Request metadata in transit Global
AI & search
Sub-processor Purpose Data category Location
Azure OpenAI, L.L.C. LLM and embedding generation for AI search and Q&A Wiki content and queries sent to the AI assistant; API data is not used to train OpenAI models US
Algolia, Inc. Full-text search indexing of wiki content Wiki titles and indexed content US / EU
Qdrant Solutions GmbH Vector database for semantic search Vector embeddings derived from wiki content EU
Communications
Sub-processor Purpose Data category Location
ActiveCampaign / Postmark (Wildbit, LLC) Transactional email (sign-in codes, notifications) Recipient email, message contents US
SendPulse Inc. Email delivery Recipient email, message contents EU/US
Operations
Sub-processor Purpose Data category Location
Functional Software, Inc. (Sentry) Error monitoring, application performance monitoring Stack traces, request metadata, minimized PII US
PostHog Inc. Product analytics Pseudonymous usage events US / EU
Bitbucket, Inc. Source code hosting, dependency scanning Source code; no customer data US
Integrations (used only when the customer enables the integration)
Sub-processor Purpose Data category Location
Microsoft Corporation Microsoft Teams app, Microsoft Entra ID SSO, Microsoft Graph (for SharePoint sync, etc.) User identity, tenant metadata, integration content Per Microsoft Online Services
Slack Technologies, LLC Slack app integration User identity, workspace metadata, integration content US
Google LLC (Workspace APIs) Google Workspace SSO, Drive / Docs sync where enabled User identity, integration content US
Billing
Sub-processor Purpose Data category Location
FastSpring, Inc. Subscription billing and payment processing Billing contact, payment-method metadata US
Paddle LLC Subscription billing and payment processing Billing contact, payment-method metadata US / EU
Notification of changes
Perfect Wiki will update this page whenever a sub-processor changes. Customers under a signed Data Processing Agreement are notified by email at least 30 days before a new sub-processor begins processing their personal data, providing the customer a reasonable opportunity to object before the change takes effect.
Contact
Questions about sub-processors: [email protected].
Related Articles
Human Resources Security Policy
Secure Software Development Lifecycle (SDLC) Policy
Asset Management Policy
Logging & Monitoring Policy
Acceptable Use Policy
Data Processing Agreement (DPA)
Vulnerability Disclosure
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Table of Content
Infrastructure
AI & search
Communications
Operations
Integrations (used only when the customer enables the integration)
Billing
Notification of changes
Contact