Snapshot 24864
Normalized text
Scripts and page chrome removed; this is what change detection compares.
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"status": "resolved",
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},
{
"status": "resolved",
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},
{
"status": "resolved",
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},
{
"status": "resolved",
"status_page_resource_id": "411271"
},
{
"status": "resolved",
"status_page_resource_id": "6621192"
}
],
"message": "All services have now recovered and are operating normally. We will continue to monitor the platform closely to ensure stability. Thank you for your patience while we worked through this issue.",
"notify_subscribers": true,
"published_at": "2026-07-24T11:24:00.000Z",
"published_at_timezone": "UTC"
},
"id": "5456648",
"type": "status_update"
},
{
"attributes": {
"affected_resources": [
{
"status": "resolved",
"status_page_resource_id": "75305"
},
{
"status": "resolved",
"status_page_resource_id": "75307"
},
{
"status": "resolved",
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},
{
"status": "resolved",
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},
{
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},
{
"status": "resolved",
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},
{
"status": "resolved",
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},
{
"status": "resolved",
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}
],
"message": "We are seeing signs of recovery, and some services have started to recover. Our team continues to monitor the situation closely while AWS works to fully restore service. We will provide further updates as recovery progresses.",
"notify_subscribers": true,
"published_at": "2026-07-24T11:19:00.000Z",
"published_at_timezone": "UTC"
},
"id": "5456605",
"type": "status_update"
},
{
"attributes": {
"affected_resources": [
{
"status": "degraded",
"status_page_resource_id": "75305"
},
{
"status": "degraded",
"status_page_resource_id": "75307"
},
{
"status": "degraded",
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},
{
"status": "degraded",
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},
{
"status": "degraded",
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},
{
"status": "degraded",
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},
{
"status": "degraded",
"status_page_resource_id": "411271"
},
{
"status": "degraded",
"status_page_resource_id": "6621192"
}
],
"message": "We are currently investigating a service disruption caused by issues affecting our AWS infrastructure provider. Our team is actively monitoring the situation and working to mitigate the impact where possible. We will provide further updates as more information becomes available.",
"notify_subscribers": true,
"published_at": "2026-07-24T11:12:00.000Z",
"published_at_timezone": "UTC"
},
"id": "5456603",
"type": "status_update"
},
{
"attributes": {
"affected_resources": [
{
"status": "resolved",
"status_page_resource_id": "75305"
},
{
"status": "resolved",
"status_page_resource_id": "75307"
},
{
"status": "resolved",
"status_page_resource_id": "75308"
},
{
"status": "resolved",
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},
{
"status": "resolved",
"status_page_resource_id": "411269"
},
{
"status": "resolved",
"status_page_resource_id": "411270"
},
{
"status": "resolved",
"status_page_resource_id": "411271"
},
{
"status": "resolved",
"status_page_resource_id": "6621192"
}
],
"aggregate_state": "resolved",
"ends_at": null,
"report_type": "manual",
"starts_at": "2026-07-24T11:08:00.000Z",
"title": "Service Degradation Under Investigation"
},
"id": "976651",
"relationships": {
"status_updates": {
"data": [
{
"id": "5456323",
"type": "status_update"
},
{
"id": "5456648",
"type": "status_update"
},
{
"id": "5456605",
"type": "status_update"
},
{
"id": "5456603",
"type": "status_update"
}
]
}
},
"type": "status_report"
},
{
"attributes": {
"affected_resources": [],
"message": "The Userpilot Web Application will undergo maintenance to support a new update on July 19, 2026, from 7:00 AM to 10:30 AM (UTC).\n\nUserpilot Dashboards, Reports, and signup access will be unavailable during this time\n\nWe apologize for any inconvenience.",
"notify_subscribers": true,
"published_at": "2026-07-19T07:00:00.000Z",
"published_at_timezone": null
},
"id": "5411156",
"type": "status_update"
},
{
"attributes": {
"affected_resources": [],
"message": "Maintenance ended",
"notify_subscribers": true,
"published_at": "2026-07-19T09:57:40.849Z",
"published_at_timezone": null
},
"id": "5425007",
"type": "status_update"
},
{
"attributes": {
"affected_resources": [
{
"status": "maintenance",
"status_page_resource_id": "75309"
}
],
"aggregate_state": "resolved",
"ends_at": "2026-07-19T09:57:40.849Z",
"report_type": "maintenance",
"starts_at": "2026-07-19T07:00:00.000Z",
"title": "Dashboard Maintenance"
},
"id": "965969",
"relationships": {
"status_updates": {
"data": [
{
"id": "5411156",
"type": "status_update"
},
{
"id": "5425007",
"type": "status_update"
}
]
}
},
"type": "status_report"
},
{
"attributes": {
"affected_resources": [],
"message": "Userpilot's Infrastructure will be undergoing a maintenance on the 11th of July, 2026 between 02:30 PM and 04:30 PM (UTC).\n\nIntermittent degradation in event ingestion and content triggering during some portions of the upgrade phase might be expected.\n\nWe apologize for any inconvenience.",
"notify_subscribers": false,
"published_at": "2026-07-11T14:30:00.000Z",
"published_at_timezone": null
},
"id": "5385699",
"type": "status_update"
},
{
"attributes": {
"affected_resources": [],
"message": "Maintenance ended",
"notify_subscribers": false,
"published_at": "2026-07-11T17:00:00.000Z",
"published_at_timezone": null
},
"id": "5386120",
"type": "status_update"
},
{
"attributes": {
"affected_resources": [
{
"status": "maintenance",
"status_page_resource_id": "411269"
},
{
"status": "maintenance",
"status_page_resource_id": "411270"
},
{
"status": "maintenance",
"status_page_resource_id": "411271"
}
],
"aggregate_state": "resolved",
"ends_at": "2026-07-11T17:00:00.000Z",
"report_type": "maintenance",
"starts_at": "2026-07-11T14:30:00.000Z",
"title": "Infrastructure maintenance and upgrades"
},
"id": "959927",
"relationships": {
"status_updates": {
"data": [
{
"id": "5385699",
"type": "status_update"
},
{
"id": "5386120",
"type": "status_update"
}
]
}
},
"type": "status_report"
},
{
"attributes": {
"affected_resources": [
{
"status": "degraded",
"status_page_resource_id": "411269"
}
],
"message": "We are currently experiencing a delayed data ingestion in our \"Enterprise US\" cluster. New data could take up to 30-45 minutes to reflect on dashboards.\n\nOur realtime service which serves your end users is unaffected. There is no data loss.",
"notify_subscribers": true,
"published_at": "2026-07-10T16:45:00.000Z",
"published_at_timezone": "Jerusalem"
},
"id": "5364374",
"type": "status_update"
},
{
"attributes": {
"affected_resources": [
{
"status": "resolved",
"status_page_resource_id": "411269"
}
],
"message": "The issue has been resolved. Ingestion throughput has returned to normal operating levels, and all data is being processed as expected.",
"notify_subscribers": true,
"published_at": "2026-07-10T18:20:00.000Z",
"published_at_timezone": "Jerusalem"
},
"id": "5364651",
"type": "status_update"
},
{
"attributes": {
"affected_resources": [
{
"status": "resolved",
"status_page_resource_id": "411269"
}
],
"aggregate_state": "resolved",
"ends_at": null,
"report_type": "manual",
"starts_at": "2026-07-10T16:45:00.000Z",
"title": "Delayed Data Ingestion (US - Enterprise)"
},
"id": "950521",
"relationships": {
"status_updates": {
"data": [
{
"id": "5364374",
"type": "status_update"
},
{
"id": "5364651",
"type": "status_update"
}
]
}
},
"type": "status_report"
},
{
"attributes": {
"affected_resources": [
{
"status": "resolved",
"status_page_resource_id": "411270"
}
],
"message": "As a follow-up, we isolated the affected subsystem under its own supervisor so that any similar external change or failure will be contained without affecting regional service availability.",
"notify_subscribers": false,
"published_at": "2026-07-04T11:40:00.000Z",
"published_at_timezone": "UTC"
},
"id": "5337988",
"type": "status_update"
},
{
"attributes": {
"affected_resources": [
{
"status": "downtime",
"status_page_resource_id": "411270"
}
],
"message": "We are investigating a service degradation in the EU region.",
"notify_subscribers": false,
"published_at": "2026-07-04T10:50:00.000Z",
"published_at_timezone": "UTC"
},
"id": "5337964",
"type": "status_update"
},
{
"attributes": {
"affected_resources": [
{
"status": "degraded",
"status_page_resource_id": "411270"
}
],
"message": "The issue has been identified: Firebase (FCM) rotated the TLS certificate on their endpoint to a wildcard certificate, and our TLS handshake failed to verify it. The failed connections caused application instances in the EU region to crash on startup.",
"notify_subscribers": false,
"published_at": "2026-07-04T11:10:00.000Z",
"published_at_timezone": "UTC"
},
"id": "5337977",
"type": "status_update"
},
{
"attributes": {
"affected_resources": [
{
"status": "resolved",
"status_page_resource_id": "411270"
}
],
"message": "A fix has been deployed to the EU region. Wildcard certificates now verify correctly and application instances are starting normally. We are monitoring.",
"notify_subscribers": false,
"published_at": "2026-07-04T11:31:00.000Z",
"published_at_timezone": "UTC"
},
"id": "5337983",
"type": "status_update"
},
{
"attributes": {
"affected_resources": [
{
"status": "resolved",
"status_page_resource_id": "411270"
}
],
"aggregate_state": "resolved",
"ends_at": null,
"report_type": "manual",
"starts_at": "2026-07-04T10:50:00.000Z",
"title": "EU Region Service Degradation"
},
"id": "944592",
"relationships": {
"status_updates": {
"data": [
{
"id": "5337988",
"type": "status_update"
},
{
"id": "5337964",
"type": "status_update"
},
{
"id": "5337977",
"type": "status_update"
},
{
"id": "5337983",
"type": "status_update"
}
]
}
},
"type": "status_report"
}
]
}