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Security Incident Report: Phoenix Shared Hosting Server — November 2026 Trust Center Start your security review View & download sensitive information Ask for information Overview Hostinger is an ISO/IEC 27001:2022 certified hosting provider. Key security features include advanced DDoS protection, Web Application Firewalls (WAF), automated backups, and many more. Use this Trust Center to learn about our security posture and request access to our security documentation. Compliance GDPR ISO/IEC 27001:2022 PCI DSS v4.0.1 Documents Featured Documents COMPLIANCEISO/IEC 27001:2022 Knowledge Base (FAQ) Is Hostinger PCI-DSS compliant? Do you have a process for escalating incoming requests from the Data Protection Authority and/or other authorities? If yes, what is the process? Has Hostinger experienced a ransomware incident or a reportable data breach within the last 36 months? Is a SIEM utilized? If so, who is the software provider? Do you align with CIS Benchmarks, OWASP Top 10, or NIST controls? View more Product Security Audit Logging Data Security Multi-Factor Authentication View more App Security Responsible Disclosure Software Development Lifecycle Vulnerability & Patch Management Infrastructure Status Monitoring Data Center Anti-DDoS View more Legal Whistleblower and Critical Concerns Management Terms of Service Service-Level Agreement View more Data Security Access Monitoring Data Retention Physical Security Data Privacy Cookies Data Breach Notifications Data Privacy Officer Endpoint Security Anti-Malware Threat Intelligence Disk Encryption View more Network Security Data Loss Prevention Distributed Denial of Service Protection (Anti-DDoS) IDS/IPS View more Access Control Internal Single-Sign-On (SSO) Least Privilege Logging View more Asset Management Information Asset Management Standard Asset Classification Asset Tracking Risk Management Data Access/Impact Levels Information Security Risk Management Standard Risk Assessments View more Incident Response Incident Response Standard Designated Response Personnel Business Continuity/Disaster Recovery Continuous Monitoring Automated Alert Response Data Loss Prevention System (DLP) Reviews & Updates View more Policies Acceptable Use Policy System Hardening Standard Mobile and Teleworking Policy View more Training Security Awareness Training Phishing Training Secure Development Training AI Responsible AI Statement ESG Renewable Electricity Responsible Hardware Lifecycle Greenhouse Gas (GHG) Emissions Subprocessors Trust Center Updates Security Incident Report: Phoenix Shared Hosting Server — November 2026 Incidents On November 9, 2026, we identified unauthorized access to a shared hosting server in Phoenix, US, involving a previously unknown vulnerability in LiteSpeed Web Server. We contained the incident, migrated affected accounts, restored websites from backups, and notified impacted customers. Our investigation and work on a permanent fix are ongoing. For details on the incident, its impact, and our response, read our public incident report. New subprocessor for Hostinger Reach product Subprocessors Vonage B.V. has been added to a list of subprocessors. It applies only to the Hostinger Reach product: WhatsApp integration in Hostinger Reach is provided through services operated by Vonage.